Burlingame Villa, Inc. is a residential care home for the elderly (RCFE) in Burlingame, San Mateo County, California — state license #410508825, licensed for 27 residents, listed as licensed/pending increase in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 15 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated April 23, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 15 times and filed 15 documents. The most recent is a facility evaluation report, dated April 23, 2026.
The state's published file for this home includes 6 documents with transcribed findings, dated October 15, 2021 to April 17, 2026. 6 of the 6 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (5). 6 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Apr 23, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 17, 2026Unsubstantiated
Allegation investigated: Staff did not ensure resident's needs were met in a timely manner Staff interfered with resident visits Staff conduct poses a risk to residents in care Staff are not adequately trained
On April 23, 2026, Licensing Program Analyst (LPA) Murial Han conduct a visit to delivery the complaint investigation findings. LPA met with Administrator and LPA explained the purpose to today's visit. Regarding allegation of - staff did not ensure that resident’s needs were met in a timely fashion, there was no additional information forthcoming from the reporting party. However, during the initial reporting, the reporting party stated that on February 7, 2026, a family member was visiting resident #1 (R1) and noticed resident # 2 (R2) was in excruciating pain and no staff was around. In addition, the reporting party stated that the same family member went back to visit on the next day (February 8, 2026) and noticed R1 could not breathe and staff did not administer breathing treatment and oxygen as requested by the family member. As part of the investigation, LPA interviewed facility staff, R1’s responsible party and R2’s family member, R2, attempting to interview R1, and reviewed dothe state’s words, verbatim · CDSS document, Apr 17, 2026 · control 14-AS-20260211175444
Jan 6, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 6, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 13, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 18, 2025Unsubstantiated
Allegation investigated: Staff do not prevent private caregiver from inappropriately speaking to residents Staff do not prevent private caregiver from interfering with residents' activities
On June 18, 2025, Licensing Program Analyst (LPA) Murial Han conducted an unannounced visit to delivery the complaint investigation findings. LPA met with the administrator and explained the purpose of today's visit. Regarding to the allegation of- staff do not prevent private caregiver from inappropriately speaking to residents, the reporting party stated that the facility has a private caregiver from a home care agency who yells at other residents and one day, a facility caregiver was trying to encourage a resident to take a shower, this private caregiver interfered, yelled at the resident and tried to force the resident to take a shower. The reporting party stated that most of the residents at the facility suffers from Dementia with some sort of behaviors including his/her loved one so he/she did want this private caregiver to yell at his/her loved one. As part of the investigation, LPA interviewed the administrator, the staff members, and the responsible party who hired the privatethe state’s words, verbatim · CDSS document, Jun 18, 2025 · control 14-AS-20250429102905
May 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 9, 2024Unsubstantiated
Allegation investigated: Facility personnel are not sufficient in numbers to meet residents' needs. Facility staff failed to observe resident for physical changes. Facility staff failed to seek timely medical attention for resident. Facility failed to follow infection control plan.
On October 9, 2024 Licensing Program Analyst (LPA) Murial Han conducted an unannounced complaint investigation visit to deliver the findings. LPA met with the administrator and explained the purpose of today's visit. Regarding to the allegation of- facility personnel are not sufficient in numbers to meet residents' needs, the reporting party stated the facility did not have sufficient staff to care for resident #1 (R1) because during a visit in October 2023, the reporting party observed R1 looked and smelled bad and they can not find anyone to work at the facility. As part of the investigation, LPA observed R1, interviewed the administrator, R1's responsible party and R1's family member. During the visit on 8/27/2024, LPA observed R1 who was in the room with a family member and R1 appeared with bright affect, cleaned, and well- groomed. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 9, 2024 · control 14-AS-20240820082442
Oct 9, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 2, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Burlingame Villa, Inc. licensed?
Yes — Burlingame Villa, Inc. is a licensed residential care home for the elderly (RCFE) in Burlingame (San Mateo County): California license #410508825, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 27 residents. State records list 15 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated April 23, 2026, appears in the inspection record on this page.
Can Burlingame Villa, Inc. care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Burlingame Villa, Inc. with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 YEARS AND OVER. BEDRIDDEN RESIDENTS PERMITTED ON FLOORS 1 AND 2. ALL MAY BE NON-AMBULATORY OR BEDRIDDEN. LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF HOSPICE WAIVER FOR THIRTEEN (13) RESIDENTS. LOCKED PERIMETER IS PERMITTED.
How much does Burlingame Villa, Inc. cost?
California's public licensing record does not include Burlingame Villa, Inc.'s monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Mateo County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Burlingame Villa, Inc. accept Medi-Cal or the Assisted Living Waiver?
Burlingame Villa, Inc. is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
25 of 27 beds occupied (93%) when the state visited on April 17, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Burlingame Villa, Inc.?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 15 state visits and 15 dated documents since 2021 for Burlingame Villa, Inc.; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 17, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 15 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(650) 344-7074Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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