Villa Gardens is a residential care home for the elderly (RCFE) in Atascadero, San Luis Obispo County, California — state license #405850354, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated June 17, 2026 — published below in full, verbatim and unscored.

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Villa Gardens

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Atascadero, CA · San Luis Obispo County
LicensedMemory careHospiceWheelchair not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #405850354, held since 2023 · read from the California state record on August 2, 2026 ·See on State Site →
9385 Santa Clara Rd. · Atascadero, San Luis Obispo County
Phone
(805) 464-2098
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryNot on file — ask the home
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. FIRE CLEARANCE APPROVED FOR SIX (6) NON-AMBULATORIES. LICENSED SUBJECT TO TERMS AND CONDITIONS TO HOSPICE WAIVER APPROVED FOR FOUR (4) RESIDENTS.State service designations935 - ELDERLY · 983 - RCFE / DEMENTIA · 985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2023, the state has visited this home 8 times and filed 7 documents. The most recent is a complaint investigation report, dated June 17, 2026.

Most recent state visit
June 17, 2026
Occupancy at the May 6, 2026 visit
4 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated November 13, 2024 to May 6, 2026. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (2). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 7 documentsFull record on the state’s site →
20262 state visits · 2 documents
Jun 17, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 6, 2026Complaint investigation reportSubstantiated

Allegation investigated: Staff are locking residents in rooms Staff are sleeping while on duty Staff are not trained to use the hoyer lift Licensee does not ensure residents have toilet paper in the bathrooms Licensee does not ensure all toilets are clean

Licensing Program Analyst (LPA) De Leon conducted a 10-day complaint visit to the facility above. LPA met with Jane Castaniaga Administrator/Licensee and explained the purpose of the visit. LPA toured the facility, reviewed records, interviewed administrator at 10:35am, staff around 11:15am and resident at 11:30am. On the allegation: Staff are locking residents in rooms. Witness statement stated the lock is on the opposite side of the door and it was locked with a person inside. Witness also stated the residents had been locked out on the patio before. LPA interviewed Administrator which revealed the lock on the door was turned around because the resident started to exit seek at night. LPA spoke to the staff which revealed the resident would get out at night so they changed the lock. LPA looked at all bedroom doorknobs and locks which revealed room 5 had a lock on the outside of the door which provides the opportunity for a resident to be locked in, Continued 9099-C Substantiatedthe state’s words, verbatim · CDSS document, May 6, 2026 · control 29-AS-20260501093143
20251 state visit · 1 document
Aug 21, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20242 state visits · 2 documents
Nov 13, 2024Complaint investigation reportSubstantiated

Allegation investigated: Licensee is not ensuring that facility maintains a comfortable temperature for residents is care.

At 8:00am on 11/14/2024, Licensing Program Analyst (LPA) Jeffries arrived unannounced to the facility to address the allegations to this complaint. LPA met with Licensee, Janelyn Castaniaga, announced the reason for the visit. Licensee and LPA conduced a tour of the facility. LPA conducted interviews of staff and residents, collected documentation and issued the final findings below. LPA noted that he temperature at time of visit read 68* (f). As to the allegation of, “Licensee is not ensuring that facility maintains a comfortable temperature for residents is care.” It was alleged that on 11/07/2024 at approximately 3:45pm, the facility interior temperature was 64 degrees Fahrenheit (*f). It was discovered through observation, reliable witness, and State issued, digital ambient temperature reading device that on 11/07/2024 at approximately 3:45pm, a reliable witness (person with license, or credentials indicating expertise training) (W1) made observations that the facility temperaturethe state’s words, verbatim · CDSS document, Nov 13, 2024 · control 29-AS-20241107163755
Aug 22, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Aug 18, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations2typical 0
Type B citations6typical 0
Substantiated complaints8typical 0
Total complaints3typical 0
State visits on file8typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2023.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026221202511020242212023220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — San Luis Obispo County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Ask how the 2026 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (805) 464-2098

Is Villa Gardens licensed?

Yes — Villa Gardens is a licensed residential care home for the elderly (RCFE) in Atascadero (San Luis Obispo County): California license #405850354, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 7 inspection and complaint documents since 2023; the most recent, a complaint investigation report dated June 17, 2026, appears in the inspection record on this page.

Can Villa Gardens care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Villa Gardens with clearances for dementia / memory care and hospice care; it does not list wheelchair / non-ambulatory and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. FIRE CLEARANCE APPROVED FOR SIX (6) NON-AMBULATORIES. LICENSED SUBJECT TO TERMS AND CONDITIONS TO HOSPICE WAIVER APPROVED FOR FOUR (4) RESIDENTS.

How much does Villa Gardens cost?

California's public licensing record does not include Villa Gardens's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Luis Obispo County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Villa Gardens accept Medi-Cal or the Assisted Living Waiver?

Villa Gardens is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 6 beds occupied (67%) when the state visited on May 6, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Villa Gardens?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 8 state visits and 7 dated documents since 2023 for Villa Gardens; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 6, 2026, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are locking residents in rooms Staff are sleeping while on duty Staff are not trained to use the hoyer lift Licensee does not ensure residents have toilet paper in the bathrooms Licensee does not ensure all toilets are clean
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) De Leon conducted a 10-day complaint visit to the facility above. LPA met with Jane Castaniaga Administrator/Licensee and explained the purpose of the visit. LPA toured the facility, reviewed records, interviewed administrator at 10:35am, staff around 11:15am and resident at 11:30am. On the allegation: Staff are locking residents in rooms. Witness statement stated the lock is on the opposite side of the door and it was locked with a person inside. Witness also stated the residents had been locked out on the patio before. LPA interviewed Administrator which revealed the lock on the door was turned around because the resident started to exit seek at night. LPA spoke to the staff which revealed the resident would get out at night so they changed the lock. LPA looked at all bedroom doorknobs and locks which revealed room 5 had a lock on the outside of the door which provides the opportunity for a resident to be locked in, Continued 9099-C SubstantiatedCDSS inspection report, May 6, 2026 · control 29-AS-20260501093143

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedLicensee is not ensuring that facility maintains a comfortable temperature for residents is care.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At 8:00am on 11/14/2024, Licensing Program Analyst (LPA) Jeffries arrived unannounced to the facility to address the allegations to this complaint. LPA met with Licensee, Janelyn Castaniaga, announced the reason for the visit. Licensee and LPA conduced a tour of the facility. LPA conducted interviews of staff and residents, collected documentation and issued the final findings below. LPA noted that he temperature at time of visit read 68* (f). As to the allegation of, “Licensee is not ensuring that facility maintains a comfortable temperature for residents is care.” It was alleged that on 11/07/2024 at approximately 3:45pm, the facility interior temperature was 64 degrees Fahrenheit (*f). It was discovered through observation, reliable witness, and State issued, digital ambient temperature reading device that on 11/07/2024 at approximately 3:45pm, a reliable witness (person with license, or credentials indicating expertise training) (W1) made observations that the facility temperatureCDSS inspection report, November 13, 2024 · control 29-AS-20241107163755

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
2
typical for this size: 0
Type B citations
6
typical for this size: 0
Substantiated complaints
8
typical for this size: 0
Total complaints
3
typical for this size: 0
State visits on file
8
typical for this size: 6
See the full inspection record on the state's site →
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(805) 464-2098
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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