Lifetouch The Elegant Living Residential Home Care

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff did not maintain a comfortable temperature for residents in care.

At 7:30am on 06/04/2025, Licensing Program Analyst (LPA) Jeffries arrived unannounced to the facility to conduct the initial investigation to the allegation to this complaint and LPA was also able to issue final findings to this allegation based on observations, interviews, and documentation. LPA met with Direct Care Staff, Dennis Pagio (S2) and Direct Care Staff, Cora Castillo (S2), LPA contacted Administrator by phone who had scheduled appointments and requested staff review and sign complaint report. As to the allegation of, "Staff did not maintain a comfortable temperature for residents in care." It was alleged that, the air conditioner was not working during a hot day. It was discovered by observation, documentation, and interviewees. On 06/04/2025, LPA Jeffries conducted an interview with S1, who stated that the Air Condition has always worked and has never been broken since he has been working at the facility (2015). On 06/04/2025, LPA Jeffries conducted an interview with S1, whthe state’s words, verbatim · CDSS document, Jun 4, 2025 · control 29-AS-20250602162744

Allegation investigated: Uncleared individual(s) are caring for residents

On 04/08/2025 at 08:57am Licensing Program Analyst (LPA) Haner-Tomasko conducted a 10-day complaint visit to the facility above. LPA met with Administrator Amelita Aquino and explained the purpose of the visit. During the visit, LPA interviewed staff, residents, administrator, and obtained relevant documents. On the allegation: Uncleared individual(s) are caring for residents. It was alleged the facility has uncleared individuals working and caring for the residents. LPA reviewed 5 of 5 staff fingerprint clearances. LPA noted three individuals in the facility, two were cleared staff. LPA noted the third individual, Person 1 (P1), is not fingerprint cleared and was cooking and cleaning in the facility at the time of the visit. Resident and staff interviews revealed P1 has contact with the residents, resides in the facility part-time, and provides resident assistance in bathing. (Continued LIC9099-C) Substantiatedthe state’s words, verbatim · CDSS document, Apr 8, 2025 · control 29-AS-20250404134901

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Resident developed a pressure injury due to neglect by staff. Staff are not addressing residents bathing needs. Staff did not seek timely medical attention for resident in care.

At on 11/21/2024, Licensing Program Analyst (LPA) Jeffries arrived unannounced to the facility to issue finial findings to the allegations to this complaint and a case management visit related to this complaint on a separate report during this visit. LPA met with announced who he is and the reason for the visit. As to the allegation of, “Resident developed a pressure injury due to neglect by staff.”, “Staff are not addressing residents bathing needs.” And “Staff did not seek timely medical attention for resident in care.” It was discovered through interviews, reliable witness (W1) (with current medical license) observation, documentation, and photographic evidence that on 11/14/2024 Resident 1 (R1) was seen by Emergency Room staff and observed two pressure injuries (level 2) about 15 millimeters on the resident’s sacrum. At 8:38am on 11/05/2024, LPA Jeffries contacted W1 who stated, R1 had a stage 2 wound on their lower back (Sacrum) that was not being addressed. Additionally, W1 statethe state’s words, verbatim · CDSS document, Nov 21, 2024 · control 29-AS-20241104143354

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Due to a lack of supervision, a resident wandered into another resident's room

At 11:00am on 09/01/2023, Licensing Program Analyst (LPA) Jeffries arrived at the facility to deliver final findings to the allegation above to this complaint. LPA announced who he was and the reason for the visit. LPA met with Staff 1 (S1). S1 contacted Administrator Amelita Aquino by phone, LPA received permission from Administrator to issue final findings to S1. As to the allegation of, “Due to a lack of supervision, a resident wandered into another resident's room it was discovered through interviews, documentation and admission that on 8/21/2023 at approximately 2:15am Resident 1 (R1) entered R2’s room, R1 then placed hand on R2 resulting in Emergency Room evaluation for both R1 and R2. The Facilities Physicians Report (LIC602) indicate that both R1 and R2 have diagnosis that require facility to have awake staff with line of sight of residents during the overnight shifts [CCLD Regulation 87705(4)(A)]. Facility Personnel Report (LIC500) and staff schedules provided show no documentthe state’s words, verbatim · CDSS document, Sep 1, 2023 · control 29-AS-20230823161237