Sunrise Terrace Rcfe I is a residential care home for the elderly (RCFE) in San Luis Obispo, San Luis Obispo County, California — state license #405802274, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 15 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated August 28, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 15 times and filed 15 documents. The most recent is a facility evaluation report, dated August 28, 2025.
The state's published file for this home includes 8 documents with transcribed findings, dated October 2, 2020 to August 5, 2025. 8 of the 8 carry the state's recorded outcome word: “Substantiated” (5), “Unsubstantiated” (3). 8 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 8 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Aug 28, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 5, 2025Unsubstantiated
Allegation investigated: Staff neglect resulted in a resident sustaining pressure injuries Staff neglect resulted in a resident's change in medical condition Staff did not meet a resident's showering needs while in care Staff mishandled a resident's medications Staff did not meet a resident's diabetic needs Staff are not properly trained Staff did not meet a resident's mobility needs while in care
On 8/5/2025 at 8:10am Licensing Program Analyst (LPA) Haner-Tomasko arrived unannounced at the facility to further investigate the allegations to this complaint. LPA met with Administrator Edwin Ingan and explained the purpose of the visit. During the visit, LPA interviewed staff and the administrator. On the allegation: Staff neglect resulted in a resident sustaining pressure injuries. It was alleged R1 sustained pressure sores from facility staff seating R1 in a side chair next to the bed with their feet pressing on the floor and not moving him all day. LPA record review and interviews revealed R1 had a fall at home on 1/5/2025. LPA interview with R1’s family member (P1) revealed R1 lived at home prior to 1/6/2025 and did not have any wounds or pressure injuries. On 1/6/2025 R1 was admitted to Arroyo Grande hospital where they stayed until discharged to this facility from the hospital on 1/9/2025. (Conitnued on LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 5, 2025 · control 29-AS-20250307152743
Aug 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 11, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 30, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 11, 2024Substantiated
Allegation investigated: Staff did not properly secure the resident's medications.
At 12:40pm on 07/11/2024, Licensing Program Analyst (LPA) Jeffries arrived unannounced to the facility to investigate the allegation to this complaint. LPA met with Administrator Edwin Ingan announce who he is and the reason for the visit. LPA conducted interviews. As to the allegation of, "Staff did not properly secure the resident's medication,' It was alleged that on 07/09/2024 at 1:21pm a reliable witness (person with license or credentials indicating expertise training) observed the medication cart in the living room with keys in cart and two residents sitting next to cart with no staff present. It was discovered in LPA Jeffries interviews on 07/11/2024 of Staff 1 (S1) who was working on 07/09/2024 at the time when medication cart was left unattended. S1 stated that they were conducting medication pass when S1 was called to assist another staff and visiting nurse to resident room and left key in medication cart. There were two Residents in the same room as the medication cart withthe state’s words, verbatim · CDSS document, Jul 11, 2024 · control 29-AS-20240710085719
Jul 3, 2024Substantiated
Allegation investigated: Staff spoke another language in front of residents in care.
At 11:00am on 07/03/2024, Licensing Program Analyst (LPA) Jeffries arrive unannounced to conduct the initial investigation to the allegation to this complaint. LPA met with Administrator, Edwin Ingan, announced who he is, and the reason for the visit. LPA conducted interviews, reviewed documentation and issued final findings on this visit. As to the allegation of, “Staff spoke another language in front of residents in care.” On 07/01/2024, at approximately 12:30pm, it was observed by a reliable witness (person with license or credentials indicating expertise training) that the Facility Administrator, Edwin Ingan, and Direct Care Staff (S1) were conversating in Tagalog language while residents in care were in the close proximity. It was discovered through interviews of Administrator and S1 on 07/03/2024, that both admit to communicating in Tagalog in front of Residents in care through kitchen opening. Both stated that none of the residents in care speak or fully understands the languagethe state’s words, verbatim · CDSS document, Jul 3, 2024 · control 29-AS-20240702091140
Jun 6, 2024Substantiated
Allegation investigated: Staff did not properly secure the resident's medications. Staff spoke another language in front of residents.
At 9:44am on 06/06/2024, LPA Jeffries arrived at the facility unannounced to conduct the initial investigation visit to the allegation to this complaint. LPA met with Licensee Edwin Ingan announced who he is and the reason for the visit. LPA conducted interviews, requested documentation, determined final findings, and issued the final findings below. As to the allegation of, “Staff did not properly secure the resident's medications.” It was alleged that on 06/03/2024 the facilities medication cart was unlocked and unattended in the presence of residents while caregivers were providing care in separate resident room. I was discovered through interviews, documentation, and admission that on 06/03/2024 witness 1 (W1) who is a Reliable Source (person with license or credentials indicating expertise training) arrived at the facility, knocked on the facility front door to no answer, then entered through a side door, and discovered medication cart with unlocked drawer in the facility primarythe state’s words, verbatim · CDSS document, Jun 6, 2024 · control 29-AS-20240604112518
Oct 9, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 19, 2023Unsubstantiated
Allegation investigated: Licensee neglect resulted in resident developing pressure injuries. Staff handled resident in a rough manner. Staff did not meet resident's hygiene needs.
At 1:15pm on 09/19/2023, Licensing Program Analyst (LPA) Jeffries conducted a subsequent complaint visit to deliver final findings for the above allegations. During today’s visit, LPA met with Licensee Edwin Ingan and explained the reason for the visit. On 08/11/2023, the Department received a complaint regarding allegations of neglect and physical abuse of Resident #1 (R1). It was alleged that on 08/09/2023 facility staff neglected Resident #1 (R1) resulting in Stage 2 pressure injuries; handled R1 in a rough manner; and staff did not meet resident’s hygiene needs. The complaint was referred to the Community Care Licensing (CCL) Investigations Branch (IB) and assigned to Investigator Ruben Munoz. On 08/14/2023, between 10:00am and 12:15pm, Licensing Program Analyst (LPA) Mark Jeffries conducted an unannounced initial 10-day complaint investigation which included a health and welfare check visit. LPA Jeffries met with Licensee/Administrator Edwin Ingan, who arrived at the facility at 1the state’s words, verbatim · CDSS document, Sep 19, 2023 · control 29-AS-20230811115904
Year-by-year trend
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Is Sunrise Terrace Rcfe I licensed?
Yes — Sunrise Terrace Rcfe I is a licensed residential care home for the elderly (RCFE) in San Luis Obispo (San Luis Obispo County): California license #405802274, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 15 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated August 28, 2025, appears in the inspection record on this page.
Can Sunrise Terrace Rcfe I care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Sunrise Terrace Rcfe I with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER; 6 NON-AMBULATORY OF WHICH I CAN BE BEDRIDDEN. HOSPICE WAIVER FOR 6.
How much does Sunrise Terrace Rcfe I cost?
California's public licensing record does not include Sunrise Terrace Rcfe I's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Luis Obispo County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Sunrise Terrace Rcfe I accept Medi-Cal or the Assisted Living Waiver?
Sunrise Terrace Rcfe I is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on August 5, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Sunrise Terrace Rcfe I?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 15 state visits and 15 dated documents since 2021 for Sunrise Terrace Rcfe I; 8 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 5, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 15 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Sunrise Terrace Rcfe I?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Sunrise Terrace Rcfe Llc, who operates 4 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
- Sunrise Terrace Rcfe VLos Osos, CA
- Sunrise Terrace Rcfe IiiSan Luis Obispo, CA
- Sunrise Terrace Rcfe IiSan Luis Obispo, CA
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(805) 544-0982Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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