Southbay Maxi Care is a residential care home for the elderly (RCFE) in Los Osos, San Luis Obispo County, California — state license #405800923, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated January 12, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 8 times and filed 8 documents. The most recent is a facility evaluation report, dated January 12, 2026.
The state's published file for this home includes 3 documents with transcribed findings, dated March 25, 2022 to April 11, 2025. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (3). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jan 12, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 11, 2025Substantiated
Allegation investigated: Licensee did not ensure residents were provided food of good quality.
At 7:30am on 04/11/2025, Licensing Program Analyst (LPA) Jeffries arrived unannounced at the facility to conduct the initial investigation visit to the allegation to this complaint. LPA met with Administrator, Lita Lazo announce who he is and the reason for the visit. LPA conducted interviews, conducted a physical tour of the facility focusing on the kitchen and food supply. LPA made observations and took photographs. LPA requested documentation to support the final finding of the allegation to this complaint that were issued on this visit. As to the allegation of, “Licensee did not ensure residents were provided food of good quality.” It was alleged that in the late morning of 04/08/2025, a reliable witness (a person with license or credentials indicating expertise training and/or experience) observed, “a handful of rotting, shriveled carrots with brown spots and one rotting squash.” a photograph of said vegetables was provided. It was discovered on 04/11/2025 that Licensing Program Athe state’s words, verbatim · CDSS document, Apr 11, 2025 · control 29-AS-20250410114231
Dec 17, 2024Substantiated
Allegation investigated: Licensee did not provide a refund to resident's responsible person
On 12/17/24 at 9:45 am, Licensing Program Analyst (LPA) Rankin conducted an unannounced complaint visit to the facility above to review allegations of complaint. LPA met with Administrator Lita Lazo and explained the purpose of the visit. On the allegations: Licensee did not provide a refund to resident's responsible person It was alleged by the reporting party that the licensee failed to refund the pro-rated amount of the monthly payment after the passing of Resident #1 (R1). Investigation consists of facility admission agreement with resident, interview with administrator and responsible person. LPA learned that R1 moved in in June of 2021 and passed away on 05/08/24. Interviews revealed that resident’s belongings were removed the same day on 05/08/24 by responsible party and 2 witnesses. Substantiatedthe state’s words, verbatim · CDSS document, Dec 17, 2024 · control 29-AS-20241210132533
Dec 17, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 3, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Southbay Maxi Care licensed?
Yes — Southbay Maxi Care is a licensed residential care home for the elderly (RCFE) in Los Osos (San Luis Obispo County): California license #405800923, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated January 12, 2026, appears in the inspection record on this page.
Can Southbay Maxi Care care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Southbay Maxi Care with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. BEDRIDDEN IN ROOM #7. HOSPICE WAIVER FOR 3.
How much does Southbay Maxi Care cost?
California's public licensing record does not include Southbay Maxi Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Luis Obispo County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Southbay Maxi Care accept Medi-Cal or the Assisted Living Waiver?
Southbay Maxi Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
4 of 6 beds occupied (67%) when the state visited on April 11, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Southbay Maxi Care?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 8 state visits and 8 dated documents since 2022 for Southbay Maxi Care; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 11, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2022
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Southbay Maxi Care?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Lazo, Lita C., who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(805) 528-1725Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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