Delta At The Portside is a residential care home for the elderly (RCFE) in Stockton, San Joaquin County, California — state license #392700885, with a licensed capacity of 66, listed as probationary license in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 44 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 15, 2026 — published below in full, verbatim and unscored.

The state record lists this home as on probation. The dated documents behind that status are published below; we do not include homes on probation in family match shortlists.

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Delta At The Portside

No photo on file yet

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Residential care home for the elderly (RCFE) · Large community, 66 residents · Stockton, CA · San Joaquin County
On probation — see recordWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #392700885, held since 2020 · read from the California state record on August 2, 2026 ·See on State Site →
1950 E Sonora Street · Stockton, San Joaquin County
Phone
(209) 689-3180
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 66 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 4 residents
Bedridden careApproved for 4 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 66 NON-AMBULATORY, OF WHICH 4 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 4 RESIDENTS.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 50 times and filed 44 documents. The most recent is a facility evaluation report, dated May 15, 2026.

Most recent state visit
May 15, 2026
Occupancy at the October 2, 2025 visit
44 of 66 beds

The state's published file for this home includes 13 documents with transcribed findings, dated May 10, 2022 to October 2, 2025. 13 of the 13 carry the state's recorded outcome word: “Substantiated” (5), “Unsubstantiated” (8). 13 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 13 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 29 of 44 documentsFull record on the state’s site →
20265 state visits · 6 documents
May 15, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 6, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 17, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 6, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 29, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 29, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20259 state visits · 11 documents
Dec 10, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 17, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 2, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff member is harassing resident in care. Staff member is not according privacy to residents in care.

LPAs Johnson and Lund conducted a complaint visit to this facility to deliver findings. Allegation: Staff member is harassing resident in care. Based on interviews conducted and records reviewed, the department has determined that the allegation is unsubstantiated. Staff interviewed denied harassing or not affording privacy to any resident. Residents interviewed stated that the staff members are doing better with knocking on the door before entering. Continued Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 2, 2025 · control 27-AS-20250709165309
Oct 2, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 2, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 3, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff do not keep accurate medication logs.

LPA Johnson arrived to deliver findings. Based on records reviewed and inspections conducted the facility did not keep accurate records for medication. Records reviewed during medication survey confirmed missing medication, documentation inaccurate and centrally stored medication log with missing medication documentation and PRN medication not stored as required. The facility received a citation on 12/3/2024 during the annual survey. On 5/20/2025, the facility received a finding of unsubstantiated on a complaint for not meeting the residents needs. The information confirmed that C-1 has refused a medication or all medication 22 of 30 days in April of 2025 and 11 of 19 days for May of 2025. This is recorded on the medication administration record and notes on the facilities' recording system for medication management. The facility has addressed this need in the service plan for C-1. Substantiatedthe state’s words, verbatim · CDSS document, Jun 3, 2025 · control 27-AS-20250218151202
Jun 3, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 20, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff did not provide resident with their weekly allowance.

Licensing Program Analyst (LPA) Albert Johnson arrived unannounced to deliver findings for the above allegations. Based on interviews conducted and records reviewed the facility failed to provide C-1 with his money pass on 5/19/2025. C-1 received personal and incidentals(P&I) funds on 5/15/2025 this was the last time C-1 received P&I funds. The facility informed C-1 on 5/19/2025 that he was not able to get his P&I funds because C-1 was late coming to the area where the money was being passed out. The facility does not have a signed policy that addresses consequences of missing money passes or reasons for residents not to get their P&I funds. This is a personal rights violation. The above allegation is found to be SUBSTANTIATED. Per California Code of Regulations, Title 22 Division 6, Chapter 8, this deficiency is being cited on the attached 9099-D. Substantiatedthe state’s words, verbatim · CDSS document, May 20, 2025 · control 27-AS-20250212152319
Apr 30, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 18, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not prevent resident from severely harming another resident in care Staff did not provide incident report to resident's authorized representative

LPA Johnson conducted a complaint visit to this facility to deliver findings regarding above allegations. On 11/28/2024, R1 suffered a hip fracture after being pushed to the ground by another R2. R1 and R2 had a verbal altercation that R1 took responsibility for. After R1 followed R2 to his bedroom, R2 stated he pushed R1 with his hand. R1 reported that staff immediately ran to his aid and called paramedics and law enforcement. Residents were interviewed and reported no concerns with verbal/physical altercations at the facility. Residents also had no concerns regarding R2, who has a history of delusion and paranoia. Both R1 and R2 were said to be very vocal residents. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 18, 2025 · control 27-AS-20250110155806
Jan 9, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not seek medical attention for a resident in care. Staff called a resident an inappropriate name.

Licensing Program Analyst (LPA) Albert Johnson arrived unannounced to deliver findings for the above allegations. During the investigation the department reviewed documents, interviewed staff and residents. Based on this information the department was able to confirm that the facility schedules appointment for residents and provides transportation as well. R1 reported that he has been having chest pains and wants to see a physician. R1 reported that the staff told him that they cannot make an appointment on his behalf. R1 further reported that when he asked the staff if they can take him to the hospital, the staff member said "no I don't want to." Continued Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 9, 2025 · control 27-AS-20241002120745
20249 state visits · 10 documents
Dec 18, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 6, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 3, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 14, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 7, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 28, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 13, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff do not ensure unused medications are properly disposed of

Licensing Program Analyst (LPA) Albert Johnson arrived at facility on 3/13/2024 unannounced to deliver findings for the above listed allegation. LPA Johnson met with Gina and explained the purpose of today's visit. Later joined by Tina Perez. Based on records reviewed and interview with Med-tech, the facility is disposing of medications and using the medication destruction record form, However the facility is not following 87465 Incidental Medical and Dental Care. (i) Prescription medications which are not taken with the resident upon termination of services, not returned to the issuing pharmacy, nor retained in the facility as ordered by the resident’s physician and documented in the resident’s record nor disposed of according to the hospice’s established procedures or which are otherwise to be disposed of shall be destroyed in the facility by the facility administrator and one other adult who is not a resident. Substantiatedthe state’s words, verbatim · CDSS document, Mar 13, 2024 · control 27-AS-20231023100256
Mar 6, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff does not treat resident with respect

On 03/06/2024 at 09:30 AM, Licensing Program Analyst (LPA) Renee Campbell conducted an unannounced facility visit to open a complaint investigation. LPA Campbell met with Leah Zubiate, Director of Clinical Relations and explained the purpose of today's visit. It was alleged that staff did not treat residents with respect. Based on the interviews and statements obtained during the investigation process, the allegations cannot be substantiated. LPA Campbell conducted an interview with the reporting party (RP) who requested that the complaint be retracted. The RP stated they were having a bad day and that they can no longer remember the details of the inciting incident. Also, of the 5 residents interviewed, LPA Campbell received no reports that staff had not treated them with respect. Therefore, the above listed allegation is found to be UNSUBSTANTIATED. UNSUBSTANTIATED complaint findings mean that although the allegation may have happened or is valid, there is not a preponderance of evidthe state’s words, verbatim · CDSS document, Mar 6, 2024 · control 27-AS-20240227153938
Feb 7, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff are verbally abusive to resident(s) in care.

Licensing Program Analyst (LPA) Albert Johnson arrived at facility on 2/07/2024 unannounced to deliver findings for the above listed allegation. LPA Johnson met with Tanya Monge and explained the purpose of today's visit. Later joined by Laura Li (CAO) Based on this site visit, overhearing staff engaging with a resident that was escalating and the lack of support that the resident was receiving, the department has determined that S2 in the lunchroom did not use a professional tone to de-escalate a resident. LPA had to address the staff and inform her to stop the back and forth with the resident. S2 stated that he the resident will keep going and going. LPA stated to S2 that is why you let him go on his way and not say anything. LPA reported this to the CAO. The above allegation is found to be SUBSTANTIATED. Per California Code of Regulations, Title 22 Division 6, Chapter 8, deficiencies are being cited on the attached 9099-D. Substantiatedthe state’s words, verbatim · CDSS document, Feb 7, 2024 · control 27-AS-20231011115928
Feb 7, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20232 state visits · 2 documents
Nov 17, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 8, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 1
Type B citations4typical 1
Substantiated complaints6typical 2
Total complaints18typical 7
State visits on file50typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2020.
Year-by-year trend
YearVisitsDocumentsSubstantiated20265602025911220249102202346020225612021550
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$3,500$5,500 /mo
our estimate — San Joaquin County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (209) 689-3180

Is Delta At The Portside licensed?

Yes — Delta At The Portside is a licensed residential care home for the elderly (RCFE) in Stockton (San Joaquin County), currently on state probation: California license #392700885, shown as “Probationary License” in the CDSS state record checked August 2, 2026, licensed for 66 residents. State records list 44 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated May 15, 2026, appears in the inspection record on this page.

Can Delta At The Portside care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Delta At The Portside with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 66 NON-AMBULATORY, OF WHICH 4 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 4 RESIDENTS.

How much does Delta At The Portside cost?

California's public licensing record does not include Delta At The Portside's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Joaquin County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Delta At The Portside accept Medi-Cal or the Assisted Living Waiver?

Delta At The Portside is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

44 of 66 beds occupied (67%) when the state visited on October 2, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Delta At The Portside?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 50 state visits and 44 dated documents since 2021 for Delta At The Portside; 13 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 2, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

13 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff member is harassing resident in care. Staff member is not according privacy to residents in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
LPAs Johnson and Lund conducted a complaint visit to this facility to deliver findings. Allegation: Staff member is harassing resident in care. Based on interviews conducted and records reviewed, the department has determined that the allegation is unsubstantiated. Staff interviewed denied harassing or not affording privacy to any resident. Residents interviewed stated that the staff members are doing better with knocking on the door before entering. Continued UnsubstantiatedCDSS inspection report, October 2, 2025 · control 27-AS-20250709165309
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not keep accurate medication logs.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
LPA Johnson arrived to deliver findings. Based on records reviewed and inspections conducted the facility did not keep accurate records for medication. Records reviewed during medication survey confirmed missing medication, documentation inaccurate and centrally stored medication log with missing medication documentation and PRN medication not stored as required. The facility received a citation on 12/3/2024 during the annual survey. On 5/20/2025, the facility received a finding of unsubstantiated on a complaint for not meeting the residents needs. The information confirmed that C-1 has refused a medication or all medication 22 of 30 days in April of 2025 and 11 of 19 days for May of 2025. This is recorded on the medication administration record and notes on the facilities' recording system for medication management. The facility has addressed this need in the service plan for C-1. SubstantiatedCDSS inspection report, June 3, 2025 · control 27-AS-20250218151202
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not provide resident with their weekly allowance.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Albert Johnson arrived unannounced to deliver findings for the above allegations. Based on interviews conducted and records reviewed the facility failed to provide C-1 with his money pass on 5/19/2025. C-1 received personal and incidentals(P&I) funds on 5/15/2025 this was the last time C-1 received P&I funds. The facility informed C-1 on 5/19/2025 that he was not able to get his P&I funds because C-1 was late coming to the area where the money was being passed out. The facility does not have a signed policy that addresses consequences of missing money passes or reasons for residents not to get their P&I funds. This is a personal rights violation. The above allegation is found to be SUBSTANTIATED. Per California Code of Regulations, Title 22 Division 6, Chapter 8, this deficiency is being cited on the attached 9099-D. SubstantiatedCDSS inspection report, May 20, 2025 · control 27-AS-20250212152319
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not prevent resident from severely harming another resident in care Staff did not provide incident report to resident's authorized representative
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
LPA Johnson conducted a complaint visit to this facility to deliver findings regarding above allegations. On 11/28/2024, R1 suffered a hip fracture after being pushed to the ground by another R2. R1 and R2 had a verbal altercation that R1 took responsibility for. After R1 followed R2 to his bedroom, R2 stated he pushed R1 with his hand. R1 reported that staff immediately ran to his aid and called paramedics and law enforcement. Residents were interviewed and reported no concerns with verbal/physical altercations at the facility. Residents also had no concerns regarding R2, who has a history of delusion and paranoia. Both R1 and R2 were said to be very vocal residents. UnsubstantiatedCDSS inspection report, April 18, 2025 · control 27-AS-20250110155806
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not seek medical attention for a resident in care. Staff called a resident an inappropriate name.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Albert Johnson arrived unannounced to deliver findings for the above allegations. During the investigation the department reviewed documents, interviewed staff and residents. Based on this information the department was able to confirm that the facility schedules appointment for residents and provides transportation as well. R1 reported that he has been having chest pains and wants to see a physician. R1 reported that the staff told him that they cannot make an appointment on his behalf. R1 further reported that when he asked the staff if they can take him to the hospital, the staff member said "no I don't want to." Continued UnsubstantiatedCDSS inspection report, January 9, 2025 · control 27-AS-20241002120745

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not ensure unused medications are properly disposed of
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Albert Johnson arrived at facility on 3/13/2024 unannounced to deliver findings for the above listed allegation. LPA Johnson met with Gina and explained the purpose of today's visit. Later joined by Tina Perez. Based on records reviewed and interview with Med-tech, the facility is disposing of medications and using the medication destruction record form, However the facility is not following 87465 Incidental Medical and Dental Care. (i) Prescription medications which are not taken with the resident upon termination of services, not returned to the issuing pharmacy, nor retained in the facility as ordered by the resident’s physician and documented in the resident’s record nor disposed of according to the hospice’s established procedures or which are otherwise to be disposed of shall be destroyed in the facility by the facility administrator and one other adult who is not a resident. SubstantiatedCDSS inspection report, March 13, 2024 · control 27-AS-20231023100256
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff does not treat resident with respect
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 03/06/2024 at 09:30 AM, Licensing Program Analyst (LPA) Renee Campbell conducted an unannounced facility visit to open a complaint investigation. LPA Campbell met with Leah Zubiate, Director of Clinical Relations and explained the purpose of today's visit. It was alleged that staff did not treat residents with respect. Based on the interviews and statements obtained during the investigation process, the allegations cannot be substantiated. LPA Campbell conducted an interview with the reporting party (RP) who requested that the complaint be retracted. The RP stated they were having a bad day and that they can no longer remember the details of the inciting incident. Also, of the 5 residents interviewed, LPA Campbell received no reports that staff had not treated them with respect. Therefore, the above listed allegation is found to be UNSUBSTANTIATED. UNSUBSTANTIATED complaint findings mean that although the allegation may have happened or is valid, there is not a preponderance of evidCDSS inspection report, March 6, 2024 · control 27-AS-20240227153938
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are verbally abusive to resident(s) in care.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Albert Johnson arrived at facility on 2/07/2024 unannounced to deliver findings for the above listed allegation. LPA Johnson met with Tanya Monge and explained the purpose of today's visit. Later joined by Laura Li (CAO) Based on this site visit, overhearing staff engaging with a resident that was escalating and the lack of support that the resident was receiving, the department has determined that S2 in the lunchroom did not use a professional tone to de-escalate a resident. LPA had to address the staff and inform her to stop the back and forth with the resident. S2 stated that he the resident will keep going and going. LPA stated to S2 that is why you let him go on his way and not say anything. LPA reported this to the CAO. The above allegation is found to be SUBSTANTIATED. Per California Code of Regulations, Title 22 Division 6, Chapter 8, deficiencies are being cited on the attached 9099-D. SubstantiatedCDSS inspection report, February 7, 2024 · control 27-AS-20231011115928

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not afford resident respect in their relationship Staff are withholding resident's mail
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA'S ) Kesha Lewis and Maja Jenson arrived at the facility unannounced to deliver findings for a complaint for the above allegations. LPA was greeted by staff and explained the reason for the visit Allegation 1- Staff do not afford resident respect in their relationship Allegation 2- Staff are withholding resident's mail are UNSUBSTATIATED. Based on LPA observation and interviews of S1 and also R1-R2 LPA was not able to find the allegation did or did not occur. Due to the information gathered LPA finds allegation to be UNSUBSTATIATED. As a result, the preponderance of evidence standard is not met, and this allegation is UNSUBSTANTIATED. An exit interview was conducted and a copy of this report was left UnsubstantiatedCDSS inspection report, July 24, 2023 · control 27-AS-20230608125947
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not ensure that food is stored in a safe and healthful manner Staff do not assist residents with meeting medical needs Staff did not prevent resident from being injured by another resident Staff do not seek medical attention for residents in a timely manner
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA'S) Kesha Lewis and Maja Jenson arrived at the facility unannounced to deliver findings for a complaint for the above allegations. LPA's was greeted by staff and explained the reason for the visit Allegation 1Staff do not ensure that food is stored in a safe and healthful manner, Allegation 2- Staff do not assist residents with meeting medical needs, alleagtion 3- Staff did not prevent resident from being injured by another resident and alleagation 4- Staff do not seek medical attention for residents in a timely manner iare UNSUBSTATIATED. Based on LPA observation and interviews of S1 and also R1-R2 LPA was not able to find the allegation did or did not occur. Due to the information gathered LPA finds allegation to be UNSUBSTATIATED. As a result, the preponderance of evidence standard is not met, and this allegation is UNSUBSTANTIATED. An exit interview was conducted and a copy of this report was left UnsubstantiatedCDSS inspection report, July 24, 2023 · control 27-AS-20230419085653
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are over medicating residents in care. Unqualified staff administering medications to residents. Staff are mishandling resident's medication logs.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA'S) Kesha Lewisan and Maja Jenson arrived at the facility unannounced to deliver findings for a complaint for the above allegations. LPA was greeted by Administrator and explained the reason for the visit Allegation 1- Staff are over medicating residents in care, Allegation 2- Unqualified staff administering medications to residents, alleagtion 3- Staff are mishandling resident's medication logs are UNSUBSTATIATED. Based on LPA observation and interviews of S1 and also R2 R-4. LPA was not able to find the allegation did or did not occur. Due to the information gathered LPA finds allegation to be UNSUBSTATIATED. As a result, the preponderance of evidence standard is not met, and this allegation is UNSUBSTANTIATED. An exit interview was conducted and a copy of this report was left UnsubstantiatedCDSS inspection report, July 24, 2023 · control 27-AS-20230428162559

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 50 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
4
typical for this size: 1
Substantiated complaints
6
typical for this size: 2
Total complaints
18
typical for this size: 7
State visits on file
50
typical for this size: 19
See the full inspection record on the state's site →

Who runs Delta At The Portside?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Ever Well Health Systems Llc, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(209) 689-3180
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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