Kokoro Assisted Living

Based on observations made during initial complaint visit on 8/4/20, interviews with clients' responsible parties and staff, and review of documents provided by facility--including Incident Reports submitted to CCLD--these allegations are determined to be unsubstantiated. Unusual incidents--medical emergencies including falls--were reported to CCLD via submission of Incident Reports. In early 2020, due to absence of full-time activity director and COVID pandemic--which eliminated group activities--facility activities were greatly curtailed. Individualized social visits were facilitated by staff to engage residents and monitor them until group activities resumed in Fall of 2020. Food supplies were observed to be adequate during inspection in August 2020 and food service is overseen by food and beverage director, who is a certified registered dietician. In addition to meals, snacks were delivered to rooms by staff. Clients were assisted to eat by caregivers, who report to director of resRead the full finding— CDSS inspection report, April 7, 2023 · control 14-AS-20200727150444

On 10/12/2021, Licensing Program Analyst (LPA) Murial Han conducted an unannounced visit to deliver the findings of complaint # 14-AS-20210819100818. LPA Han was properly screen at the front entrance. LPA Han met with the Administrator, Naoko Jones and explained the purpose of the visit. Regarding the allegation of: Resident was not accorded the right for records and personal information to remain confidential and to approve their release. The Reporting Party explained that the facility consulted and shared confidential health medical records of Resident #1 (R1) and Resident #2 (R2) with another organization without the consent and knowledge of the Responsible Party. The facility acknowledged the above allegation concerning R1 and R2, however, explained that this organization that the facility has consulted with is part of the facility's management group bound by a Management Agreement. LPA Han reviewed the Management Agreement and it did not revealed that there was an affiliation betwRead the full finding— CDSS inspection report, October 12, 2021 · control 14-AS-20210819100818

On 7/22/2021, on behave of Licensing Program Analyst (LPA) Michael Garcia, Licensing Program Analyst (LPA) Murial Han conducted an unannounced complaint visit to deliver the finding on the above allegations. LPA met the Executive Director, Naoko Jones. Regarding to staff failed to address residents change in medical condition. According to staff interviews, Staff 1 (S1) stated that resident weights are monitored monthly. Families are informed if a resident has a 5% weight loss within a month. According to the Mayo Clinic's website, a medical evaluation is called for if a person loses more than 5% of weight in six months to a year, especially for an older adult. CONTINUE ON NEXT PAGE... SubstantiatedRead the full finding— CDSS inspection report, July 22, 2021 · control 14-AS-20200305140351

On 7/22/2021, on behave of Licensing Program Analyst Michael Garcia, Licensing Program Analyst (LPA) Han conducted an unannounced complaint visit to deliver the finding on the above allegations. LPA met the Executive Director, Naoko Jones. According to records review conducted, on January 16, 2020, the facility was cited for failure to conduct a fire and earthquake drill at least once every three months. The facility’s Plan of Correction was received by CCL on January 19, 2020, and the deficiency was cleared. CCL received the complaint on March 5, 2020. The facility was in compliance when the complaint allegation was received. CONTINUE ON NEXT PAGE... UnfoundedRead the full finding— CDSS inspection report, July 22, 2021 · control 14-AS-20200305140351

On 7/22/2021, on behave of Licensing Program Analyst Michael Garcia, Licensing Program Analyst (LPA) Han conducted an unannounced complaint visit to deliver the finding on the above allegations. LPA met the Executive Director, Naoko Jones. -- Residents sustained injuries from falls while in care: According to facility records, Resident 1 (R1) had an unwitnessed mechanical fall while trying to get out of bed inside the apartment on May 31, 2018. Injuries were noted in R1’s knees and forehead. According to staff interviews, Staff 1 stated that R1 has no fall prevention plan due to R1 is independent and is low risk for falls. CONTINUE ON NEXT PAGE... UnsubstantiatedRead the full finding— CDSS inspection report, July 22, 2021 · control 14-AS-20200305140351