Island Grove Guest Home Ii is a residential care facility in Lakeside, San Diego County, California — state license #374604996, licensed for 12 residents, listed as licensed in the CDSS record we retrieved June 12, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. No dated state inspection or complaint documents are on file for this home as of June 12, 2026.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
The state has filed 1 document for this home.
The state's published file for this home includes 1 document with transcribed findings, dated April 14, 2026. 1 of the 1 carries the state's recorded outcome word: “Unsubstantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Apr 14, 2026Unsubstantiated
Allegation investigated: Facility staff did not properly address change in resident’s condition Facility staff did not assist resident with hygiene as needed Facility staff did not ensure resident's dietary needs were met Facility staff did not properly report incident
Licensing Program Analyst (LPA) Angelica Boyles conducted an unannounced visit to the facility to deliver investigative findings regarding the above mentioned allegation. LPA identified herself, explained the purpose of the visit and nature of the complaint to Lucero Ochoa, caregiver. LPA also spoke with Administrator Hillel Shand over the phone. On January 28, 2026 the Department received this complaint which alleged facility staff did not properly address change in Resident #1’s (R1) condition, facility staff did not assist R1 with hygiene as needed, facility staff did not ensure R1’s dietary needs were met, and facility staff did not properly report an incident. [See LIC811 Confidential Name List for a description of select person identifiers used in this report.] The Department’s investigation included a facility tour, record reviews, as well as interviews with residents, staff and outside sources. (Continued on LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 14, 2026 · control 08-AS-20260128085925
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Is Island Grove Guest Home Ii licensed?
Yes — Island Grove Guest Home Ii is a licensed residential care facility in Lakeside (San Diego County): California license #374604996, shown as licensed in the CDSS state record checked June 12, 2026, licensed for 12 residents. No dated inspection documents appear in the copy of the state record we hold; the state's public site carries the complete history.
Can Island Grove Guest Home Ii care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked June 12, 2026.
The CDSS license record checked June 12, 2026 lists no specialized-care clearances for Island Grove Guest Home Ii (wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden are not on file). A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
How much does Island Grove Guest Home Ii cost?
California's public licensing record does not include Island Grove Guest Home Ii's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Island Grove Guest Home Ii accept Medi-Cal or the Assisted Living Waiver?
Island Grove Guest Home Ii is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
9 of 12 beds occupied (75%) when the state visited on April 14, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Island Grove Guest Home Ii?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked June 12, 2026.
The CDSS state record checked June 12, 2026 for Island Grove Guest Home Ii includes 1 complaint-investigation narrative, transcribed verbatim below. The most recent, dated April 14, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
Transcribed from CDSS complaint-investigation reports · record checked June 12, 2026.
What the state has logged
California has logged — state visits for this home as of June 12, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(909) 800-4676Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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