Ideal Home Care is a residential care home for the elderly (RCFE) in National City, San Diego County, California — state license #374604611, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated May 22, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2023, the state has visited this home 10 times and filed 10 documents. The most recent is a facility evaluation report, dated May 22, 2026.
The state's published file for this home includes 2 documents with transcribed findings, dated September 19, 2023. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 22, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 20, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 23, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 24, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 28, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 29, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 19, 2023Unsubstantiated
Allegation investigated: Staff did not treat resident with dignity
Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced complaint visit to conduct follow-up and deliver findings regarding the above-mentioned allegation. LPA identified herself to, was greeted by, and explained the purpose of the visit to Facility Manager Ben Rosario. During today's visit, LPA observed residents in care and interviewed staff. The Department’s investigation consisted of interviews with residents, staff, and outside sources, records review, and a tour of the facility. It was alleged that staff did not treat resident with dignity, specifically, that the Licensee punched Resident 1 (R1). Review of medical records revealed that R1 did not have memory impairment, not confused or disoriented, was able to follow directions and make needs known. Continued on LIC9099-C page... Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 19, 2023 · control 08-AS-20230615114256
Sep 19, 2023Unsubstantiated
Allegation investigated: Licensee did not meet resident's care needs Licensee did not meet resident's incontinence needs Licensee did not provide copies of admission agreement Staff broke resident's personal property
Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced complaint visit to conduct follow-up and deliver findings regarding the above-mentioned allegations. LPA identified herself to, was greeted by, and explained the purpose of the visit to Facility Manager Ben Rosario. During today’s visit, LPA observed residents in care and interviewed staff. The Department’s investigation consisted of interviews with residents, staff, and outside sources, records review, and a tour of the facility. It was alleged that Licensee did not meet resident’s incontinence needs, Licensee did not provide copies of admission agreement, staff broke residents personal property, and Licensee did not meet residents care needs. Review of medical records revealed that Resident 1 (R1) did not have any memory impairment, was not confused or disoriented, was able to follow directions, make their needs known, and was continent of bladder and bowels. Continued on LIC9099-C page... Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 19, 2023 · control 08-AS-20230616125114
Year-by-year trend
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Is Ideal Home Care licensed?
Yes — Ideal Home Care is a licensed residential care home for the elderly (RCFE) in National City (San Diego County): California license #374604611, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 10 inspection and complaint documents since 2023; the most recent, a facility evaluation report dated May 22, 2026, appears in the inspection record on this page.
Can Ideal Home Care care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Ideal Home Care with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. FIRE CLEARANCE APPROVED FOR FOUR (4) NON-AMBULATORY AND TWO (2) BEDRIDDEN IN ROOM #5 & 6. LICENSED SUBJECT TO TERMS AND CONDITIONS TO HOSPICE WAIVER APPROVED FOR TWO (2). DEMENTIA AND BEDRIDDEN PLAN SUBMITTED.
How much does Ideal Home Care cost?
California's public licensing record does not include Ideal Home Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Ideal Home Care accept Medi-Cal or the Assisted Living Waiver?
Ideal Home Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
4 of 6 beds occupied (67%) when the state visited on September 19, 2023. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Ideal Home Care?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 10 state visits and 10 dated documents since 2023 for Ideal Home Care; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 19, 2023, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(619) 292-2668Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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