Remington Club Ii is a residential care home for the elderly (RCFE) in San Diego, San Diego County, California — state license #374604232, licensed for 140 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 28 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 10, 2026 — published below in full, verbatim and unscored.

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Remington Club Ii

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Residential care home for the elderly (RCFE) · Large community, 140 residents · San Diego, CA · San Diego County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #374604232, held since 2020 · read from the California state record on August 2, 2026 ·See on State Site →
16922 Hierba Drive · San Diego, San Diego County
Phone
(858) 673-6333
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 82 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 16 residents
Bedridden careApproved for 16 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 140 (ONE HUNDRED AND FORTY) AMBULATORY, OF WHICH 82 MAY BE NON-AMBULATORY AND 16 MAY BE BEDRIDDEN; HOSPICE CARE WAIVER FOR 16; NEW MGMT CO WELLQUEST CA 2 LLC EFFECTIVE 11/14/2025; PROVISIONAL LICENSE ISSUED 11/14/2025 WITH EXPIRATION OF 05/14/2026State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 28 times and filed 28 documents. The most recent is a facility evaluation report, dated July 10, 2026.

Most recent state visit
July 10, 2026
Occupancy at the April 29, 2026 visit
75 of 140 beds

The state's published file for this home includes 9 documents with transcribed findings, dated January 9, 2023 to April 29, 2026. 9 of the 9 carry the state's recorded outcome word: “Substantiated” (2), “Unfounded” (5), “Unsubstantiated” (2). 9 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 9 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 18 of 28 documentsFull record on the state’s site →
20265 state visits · 6 documents
Jul 10, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 24, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 20, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 29, 2026Complaint investigation reportSubstantiated

Allegation investigated: Staff did not follow resident's care plan, resulting in fall.

Licensing Program Analyst (LPA) Nacole Patterson conducted an unannounced visit to initiate a complaint investigation and deliver findings regarding the above complaint allegation. LPA introduced themselves and disclosed the purpose of the visit to Executive Director Daniel Slaughter and Health and Wellness Director Raquel Mathews. On 04/24/2026 it was alleged that staff did not follow Resident 1 (R1's) care plan, resulting in a fall. The Department’s investigation consisted of an unannounced facility visit, interviews with facility staff, resident, outside sources, and records review. Staff interviews informed that R1 suffered weakness to the left side of their body due to a recent medical condition and required assistance with help during transfers. Staff informed that R1's leg brace and gait belt were to be used when assisting R1 with transfers. Staff informed that R1 did not have the gait belt or brace on during the incident in question. (Continued on LIC9099 p.2) Substantiatedthe state’s words, verbatim · CDSS document, Apr 29, 2026 · control 08-AS-20260424115624
Apr 29, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 20, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20255 state visits · 8 documents
Dec 10, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Licensee did not provide meal service. Staff did not respond to residents' call button. Licensee did not provide supervision residents. Licensee did not provide opportunities for socialization. Licensee did not ensure facility was sanitary.

Licensing Program Analyst (LPA) Nacole Patterson conducted a delivery of findings complaint meeting regarding the above complaint allegations. This meeting was conducted virtually with Director of Health and Wellness Raquel Matthews, to whom LPA introduced themselves and disclosed the purpose of the meeting. On 08/12/2025 it was alleged that Licensee did not provide meal service, staff did not respond to residents' call button, Licensee did not provide supervision to residents, Licensee did not provide opportunities for socialization, and Licensee did not ensure facility was sanitary. The Department’s investigation consisted of unannounced facility visits, interviews with facility staff, residents, outside sources, and records review. Regarding the allegation, "Licensee did not provide meal service", it was alleged that residents were not provided tray meal service to their rooms. (Continued on LIC9099 p.2) Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 10, 2025 · control 08-AS-20250812091812
Jun 27, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not treat resdient with dignity.

Licensing Program Analysts (LPAs) Ramin Hashemi and Nacole Patterson conducted an unannounced visit to initiate a complaint investigation and deliver findings regarding the above complaint allegation. LPAs introduced themselves and disclosed the purpose of the visit to Executive Director, Ryan Golze. On June 18th, 2025 it was alleged that staff did not treat resident with dignity. The Department’s investigation consisted of an unannounced facility visit, interviews with facility staff, residents, outside sources, records review, and LPA observations. Staff interviews revealed that staff had not heard of residents being treated without dignity. Staff confirmed that if they were to witness such an event they would immediately report it to management, per protocol. Staff interviews consistently informed the protocol for residents exhibiting behaviors by giving residents time to readjust, change of face, or elevating the situation to management. No Staff indicated that they had observed rethe state’s words, verbatim · CDSS document, Jun 27, 2025 · control 08-AS-20250618161114
Feb 13, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 5, 2025Complaint investigation reportUnfounded

Allegation investigated: - Financial abuse

Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced visit to open a complaint investigation. While at the facility LPA investigated and delivered findings regarding the above-mentioned allegation. LPA identified herself and was granted entry by concierge Sabrina Uchino. LPA stated the purpose of the visit and reviewed the findings of the complaint with Raquel Matthews, Director of Health and Wellness. The Department’s investigation consisted of interview with staff and records review of relevant documents pertinent to this investigation. On January 28, 2025, it was alleged that financial abuse transpired at the facility. It was specifically alleged facility staff #1 (S1) financially abused resident #1 (R1) and staff #2 (S2) assisted with the financial abuse. On February 5, 2025, LPA reviewed the Facility’s current Resident Roster dated February 5, 2025, which R1s name was not found on the roster. (Continuation on LIC9099-C) Unfoundedthe state’s words, verbatim · CDSS document, Feb 5, 2025 · control 08-AS-20250128133240
Feb 5, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 23, 2025Complaint investigation reportUnfounded

Allegation investigated: - Facility staff did not provide resident with timely medical assistance - Facility staff left resident on the floor - Facility staff did not provide resident with medication(s) as prescribed - Facility staff did not assist residents care needs - Residents personal rights were violated - Facility staff did not provide resident with meals - Facility did not follow admission agreement - Facility did not provide resident with basic services

Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced complaint visit to deliver findings for an opened complaint investigation. LPA identified herself and was granted entry by concierge Sabrina Uchino and Geizel Dasig. LPA stated the purpose of the visit and reviewed the findings of the complaint with Raquel Matthews, Director of Health and Wellness and Meagan Milligan, Business Office Manager. The Department’s investigation consisted of interviews with staff and records review of relevant documents pertinent to this investigation. On November 20, 2024, it was alleged that the facility did not provide resident with timely medical assistance; facility left resident on the floor; facility staff did not provide medications as prescribed; facility did not assist resident with care needs; residents personal rights were violated; facility staff did not provide residents with meals; facility did not follow admission agreement; and facility did not provide resident with basicthe state’s words, verbatim · CDSS document, Jan 23, 2025 · control 08-AS-20241120094141
Jan 23, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 23, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 4 documents
Sep 6, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 18, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 29, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 22, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations3typical 1
Substantiated complaints3typical 2
Total complaints10typical 7
State visits on file28typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2020.
Year-by-year trend
YearVisitsDocumentsSubstantiated202656120255802024440202345120222202021230
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — San Diego County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2026 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (858) 673-6333

Is Remington Club Ii licensed?

Yes — Remington Club Ii is a licensed residential care home for the elderly (RCFE) in San Diego (San Diego County): California license #374604232, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 140 residents. State records list 28 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated July 10, 2026, appears in the inspection record on this page.

Can Remington Club Ii care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Remington Club Ii with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 140 (ONE HUNDRED AND FORTY) AMBULATORY, OF WHICH 82 MAY BE NON-AMBULATORY AND 16 MAY BE BEDRIDDEN; HOSPICE CARE WAIVER FOR 16; NEW MGMT CO WELLQUEST CA 2 LLC EFFECTIVE 11/14/2025; PROVISIONAL LICENSE ISSUED 11/14/2025 WITH EXPIRATION OF 05/14/2026

How much does Remington Club Ii cost?

California's public licensing record does not include Remington Club Ii's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Remington Club Ii accept Medi-Cal or the Assisted Living Waiver?

Remington Club Ii is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

75 of 140 beds occupied (54%) when the state visited on April 29, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Remington Club Ii?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 28 state visits and 28 dated documents since 2021 for Remington Club Ii; 9 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 29, 2026, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

9 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not follow resident's care plan, resulting in fall.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Nacole Patterson conducted an unannounced visit to initiate a complaint investigation and deliver findings regarding the above complaint allegation. LPA introduced themselves and disclosed the purpose of the visit to Executive Director Daniel Slaughter and Health and Wellness Director Raquel Mathews. On 04/24/2026 it was alleged that staff did not follow Resident 1 (R1's) care plan, resulting in a fall. The Department’s investigation consisted of an unannounced facility visit, interviews with facility staff, resident, outside sources, and records review. Staff interviews informed that R1 suffered weakness to the left side of their body due to a recent medical condition and required assistance with help during transfers. Staff informed that R1's leg brace and gait belt were to be used when assisting R1 with transfers. Staff informed that R1 did not have the gait belt or brace on during the incident in question. (Continued on LIC9099 p.2) SubstantiatedCDSS inspection report, April 29, 2026 · control 08-AS-20260424115624

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLicensee did not provide meal service. Staff did not respond to residents' call button. Licensee did not provide supervision residents. Licensee did not provide opportunities for socialization. Licensee did not ensure facility was sanitary.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Nacole Patterson conducted a delivery of findings complaint meeting regarding the above complaint allegations. This meeting was conducted virtually with Director of Health and Wellness Raquel Matthews, to whom LPA introduced themselves and disclosed the purpose of the meeting. On 08/12/2025 it was alleged that Licensee did not provide meal service, staff did not respond to residents' call button, Licensee did not provide supervision to residents, Licensee did not provide opportunities for socialization, and Licensee did not ensure facility was sanitary. The Department’s investigation consisted of unannounced facility visits, interviews with facility staff, residents, outside sources, and records review. Regarding the allegation, "Licensee did not provide meal service", it was alleged that residents were not provided tray meal service to their rooms. (Continued on LIC9099 p.2) UnsubstantiatedCDSS inspection report, December 10, 2025 · control 08-AS-20250812091812
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not treat resdient with dignity.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analysts (LPAs) Ramin Hashemi and Nacole Patterson conducted an unannounced visit to initiate a complaint investigation and deliver findings regarding the above complaint allegation. LPAs introduced themselves and disclosed the purpose of the visit to Executive Director, Ryan Golze. On June 18th, 2025 it was alleged that staff did not treat resident with dignity. The Department’s investigation consisted of an unannounced facility visit, interviews with facility staff, residents, outside sources, records review, and LPA observations. Staff interviews revealed that staff had not heard of residents being treated without dignity. Staff confirmed that if they were to witness such an event they would immediately report it to management, per protocol. Staff interviews consistently informed the protocol for residents exhibiting behaviors by giving residents time to readjust, change of face, or elevating the situation to management. No Staff indicated that they had observed reCDSS inspection report, June 27, 2025 · control 08-AS-20250618161114
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewed- Financial abuse
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced visit to open a complaint investigation. While at the facility LPA investigated and delivered findings regarding the above-mentioned allegation. LPA identified herself and was granted entry by concierge Sabrina Uchino. LPA stated the purpose of the visit and reviewed the findings of the complaint with Raquel Matthews, Director of Health and Wellness. The Department’s investigation consisted of interview with staff and records review of relevant documents pertinent to this investigation. On January 28, 2025, it was alleged that financial abuse transpired at the facility. It was specifically alleged facility staff #1 (S1) financially abused resident #1 (R1) and staff #2 (S2) assisted with the financial abuse. On February 5, 2025, LPA reviewed the Facility’s current Resident Roster dated February 5, 2025, which R1s name was not found on the roster. (Continuation on LIC9099-C) UnfoundedCDSS inspection report, February 5, 2025 · control 08-AS-20250128133240
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewed- Facility staff did not provide resident with timely medical assistance - Facility staff left resident on the floor - Facility staff did not provide resident with medication(s) as prescribed - Facility staff did not assist residents care needs - Residents personal rights were violated - Facility staff did not provide resident with meals - Facility did not follow admission agreement - Facility did not provide resident with basic services
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced complaint visit to deliver findings for an opened complaint investigation. LPA identified herself and was granted entry by concierge Sabrina Uchino and Geizel Dasig. LPA stated the purpose of the visit and reviewed the findings of the complaint with Raquel Matthews, Director of Health and Wellness and Meagan Milligan, Business Office Manager. The Department’s investigation consisted of interviews with staff and records review of relevant documents pertinent to this investigation. On November 20, 2024, it was alleged that the facility did not provide resident with timely medical assistance; facility left resident on the floor; facility staff did not provide medications as prescribed; facility did not assist resident with care needs; residents personal rights were violated; facility staff did not provide residents with meals; facility did not follow admission agreement; and facility did not provide resident with basicCDSS inspection report, January 23, 2025 · control 08-AS-20241120094141

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewed- Facility license number is not revealed in all public advertisements.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced complaint visit to open a complaint investigation. While at the facility LPA investigated and delivered findings regarding the above-mentioned allegation. LPA identified herself and was granted entry by Amatourahm “Alma” Bileh, Receptionist. LPA stated the purpose of the visit and reviewed the findings of the complaint with Assistant Executive Director, Terri Bostian. The Department’s investigation consisted of an interview with an outside source and LPA’s review of the Facility’s online website. On May 9, 2023, it was alleged that the Facility did not have their license number located on their website for their assisted living section of the facility. On Friday, May 12, 2023, LPA searched through the Facility’s entire website, including the assisted living sections of the site, in search of their license number provided by the Department. LPA was unsuccessful with the search for the Facility’s license number on theiCDSS inspection report, May 15, 2023 · control 08-AS-20230509091651
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedLicensee did not treat insect infestation Facility staff did not provide adequate food service
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Marisela Garcia-Centeno conducted an unannounced complaint visit to open a complaint investigation. While at the facility LPA investigated and delivered findings regarding the above-mentioned allegations. LPA identified herself and was granted entry by Business Office Manager, Melodie McInnis. LPA stated the purpose of the visit and reviewed the findings of the complaint with Administrator, Terri Bostian. The Department’s investigation consisted of interviews with staff and records reviewed of relevant documents pertinent to this investigation, and LPA observations of the facility grounds. On March 24, 2023, it was alleged that the licensee did not treat insect infestation; and facility staff did not provide adequate food service. (Continue at LIC9099C) UnfoundedCDSS inspection report, March 28, 2023 · control 08-AS-20230324140627
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewed- Facility did not keep indoor passageway free from obstruction. - Staff did not ensure premises was maintained to provide healthful environment.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced complaint visit to open a complaint investigation. While at the facility LPA investigated and delivered findings regarding the above-mentioned allegations. LPA identified herself and was granted entry by Amatourahm “Alma” Bileh, Receptionist. LPA stated the purpose of the visit and reviewed the findings of the complaint with Raquel Mathews, Licensed Vocational Nurse (LVN) and Terri Bostian, Assistant Executive Director. The Department’s investigation consisted of a tour of the facility, interviews with staff and an outside source, records reviewed of relevant documents pertinent to this investigation, and LPA observations of the facility grounds. On March 23, 2023, it was alleged that the facility did not keep indoor passageways free from obstruction; and staff did not ensure premises was maintained to provide a healthful environment. UnfoundedCDSS inspection report, March 28, 2023 · control 08-AS-20230323111205
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewed- Facility did not provide resident(s) with three meals per day. - Facility was in disrepair. - Insufficient staff to meet the needs of resident(s). - Non-operational call pendant.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced complaint visit to open a complaint investigation. While at the facility LPA investigated and delivered findings regarding the above-mentioned allegations. LPA identified herself and was granted entry by Madison Eccker, Receptionist. LPA stated the purpose of the visit and reviewed the findings of the complaint with Terri Bostian, Director, and Raquel Mathews, Licensed Vocational Nurse (LVN). The Department’s investigation consisted of interviews with staff and an outside source, records reviewed of relevant documents pertinent to this investigation, and LPA observations of the facility grounds. On January 3, 2023, it was alleged that facility did not provide resident(s) with three meals per day; facility was in disrepair; insufficient staff to meet the needs of the resident(s); and non-operational call pendant. Based on the Department’s investigation of the above-mentioned allegations and the evidence obtained durinCDSS inspection report, January 9, 2023 · control 08-AS-20230103150505

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 28 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
3
typical for this size: 1
Substantiated complaints
3
typical for this size: 2
Total complaints
10
typical for this size: 7
State visits on file
28
typical for this size: 19
See the full inspection record on the state's site →
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What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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