P & P Homes

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced complaint visit and, in conjunction, conducted this case management visit. LPA identified herself and was granted entry by Lead Caregiver Jonathan Luciano. LPA stated the purpose of the visit with Administrator Paulo Ordinanza, Lead Caregiver Jonathan Luciano, and Administrator’s Assistant Jevi Soriano. During the visit conducted by LPA on 09/23/26 to render findings, LPA observed that one of resident #1's (R1's) eye drops and a multivitamin containing only one of 3 vitamins were not on the resident's MAR and were not being provided to the resident. According to staff #1 (S1), the single vitamin they had received was from R1's former facility. According to R1's medication list, dated 08/05/2026, there was to be a 3-part multivitamin and not a single vitamin being provided to R1. According to S1, they had not received the resident's eye drops from their third-party agency. There was a deficiency observed and cited during today’s visit which may be found on the LIC809-D page of this report. The report was discussed, plan of correction was jointly developed, and an exit interview was conducted with Administrator Paulo Ordinanza, Lead Caregiver Jonathan Luciano, and Administrator’s Assistant Jevi Soriano. A copy of this report, along with Licensee/Appeal Rights (LIC9058 3/22) were provided to Administrator Ordinanza at the conclusion of the visit. The signature below confirms the receipt of these documents.the state’s words, verbatim · CDSS document, Sep 23, 2026

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87465(d) · Plan of correction due date: Sep 30, 2026

87465 (d) Incidental Medical and Dental Care (d) If the resident is unable to determine his/her own need for a prescription or nonprescription PRN medication, and is unable to communicate his/her symptoms clearly, facility staff designated by the licensee, shall be permitted to assist the resident with self-administration provided,… this requirement was not met as evidenced by: Based on records review and observations, staff did not have the resident's eye drops and multivitamin for resident #1, which posed a potential health risk to the resident in care.the state’s words, verbatim · CDSS document, Sep 23, 2026

Plan of correction: The facility will reconile R1s medication with R1s PCP and ensure they have been provided an updated medication list and place all the medications on the MAR to reflect the new medication list and submit both the medication list and MAR to LPA by POC due date, 09/30/2026.

We haven’t transcribed this report yet. The complete document is on the state’s site.

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced required Annual Inspection. The facility file was reviewed prior to the visit. LPA identified herself and was granted entry by caregiver Maria Cruz. LPA discussed the purpose of the visit with lead caregiver Jonathan Luciano and Licensee Paulo Ordinanza, who later arrived and joined the visit. According to the facility’s license, there may be a maximum of 6 residents, all of whom may be non-ambulatory of which 6 may be bedridden at any given time at the facility site. The facility is approved for 2 hospice residents. During today’s inspection, the facility’s current census is 6 residents living at the facility. There were 5 residents present at the facility site during the inspection. LPA inspected the interior and exterior of the facility and inspected each room. The facility was clean, sanitary, and in good repair. Pathways were free of obstruction and slip hazards. Client bedrooms contained the required furnishings. Doors, windows, toilets, and showers were clean and in working order. The facility maintained extra linens and hygiene supplies. Personal Protective Equipment was complete and maintained in an accessible area. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and activities. The facility’s ambient internal temperature was comfortable and compliant, at 76.6ºF. Hot water temperature at taps accessible to residents was compliant and maintained within the allotted temperature ranges as stipulated by regulations. [CONTINUED ON LIC 809-C] [CONTINUED FROM LIC 809] There were at least 2 days of perishable food, and at least 7 days of non-perishable food present. The facility-maintained cooking, dining equipment, and utensils are all safely stored. There were no toxic chemicals or poisons accessible to residents. Medications were properly labeled, as required, and stored in a locked cabinet, which LPA inspected. The facility-maintained medication logs, which LPA reviewed. There were no pools or bodies of water on the premises. Per licensee Ordinanza, no firearms or ammunition are kept at the facility. Carbon monoxide detectors, emergency lighting, and the facility telephone were all in working order. Fire extinguisher was present (01) and serviced within the last 12 months. The first aid kit was complete and readily accessible. LPA reviewed staff and resident records. LPA’s visit did not raise any licensing concerns. The files that LPA reviewed contained the required documents. Confidential records were stored in a locked area. Required licensing postings were observed in a visible area of the facility. There were no deficiencies observed or cited during today's annual inspection. An exit interview was conducted with Licensee Paulo Ordinanza and lead caregiver Jonathan Luciano, to whom a copy of this report, along with the Licensee/Appeal Rights (LIC9058 03/22), were provided at the conclusion of the visit. The signature below confirms that the documents were received. The Licensee had submitted an updated Emergency Disaster Plan (LIC610-E) to the Department. During the visit LPA received a current Designation of Administrative Responsibility (LIC 308), and Personnel Report (LIC 500).the state’s words, verbatim · CDSS document, May 8, 2026

Allegation investigated: - Staff financially abusing residents in care

Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced complaint visit to deliver complaint investigation findings. LPA identified herself and was granted entry by Jonathan Luciano, caregiver. LPA stated the purpose of the visit and reviewed the findings of the complaint with Licensee Paulo Ordinanza who later arrived and joined the visit. The Department’s investigation consisted of interviews with staff, residents, and outside sources and a records review of relevant documents pertinent to this investigation. On December 6, 2024, it was alleged that the facility staff financially abused residents in care. It was alleged staff #1 (S1) and staff #2 (S2) were misappropriating the funds for resident #1 (R1) and resident #2 (R2) through withdrawal transactions. According to an Outside Source (OS1), R1 and R2 were taken to their respective banking institution on 11/14/2024, where their funds were deposited. Shortly thereafter, there was a withdrawal with an additional charge to R1's account. (Continuation on LIC9099-C) Unsubstantiated (Continuation of LIC9099) During the same visit, R2 modified their debit card information. S1 was present and instructed both R1 and R2 on the response to the financial institution staff. After the visit, interviews and bank surveillance revealed that S1 and S2 made withdrawals totaling $5,300, between November 2024 through January 2025, which was unusual account activity compared to the resident’s account history. The Department reviewed facility records which included admission agreements, physician’s reports, and Individual Service Plans (IPP) for both R1 and R2. Based on record review, R1 and R2 were not able to manage their own cash resources due to underlying cognitive medical conditions. The Department interviewed S1 who reported that the cash was withdrawn to purchase items for R1. R2 receives supplemental income through a third-party source. It was noted that R2 owed the facility funds for rent. According to financial statements, admission agreement and baking records, R2 lived at the facility since February 2023, but they did not receive their supplementary income until October 2024, after which the facility collected R2's supplementary income to satisfy invoices for past rent owed until November 2024. Facility invoices were inspected which revealed three separate payments for R1’s “SSI portion” in the amount of $1,398.07 on 11/19/25, 11/27/25, and 12/7/25. Three additional payments were recorded in the amount of $1,420.07 on 1/6/25, 2/6/25, and 3/6/25, which indicated that the amounts of the withdrawals did not exceed the amount R2 owed for November 2024 to January 2025. Based on the Department’s investigation of the above-mentioned allegation and the evidence obtained during staff and outside source interviews, and records reviewed, there is insufficient evidence to meet the preponderance of evidence standard. Therefore, the above allegation is deemed to be unsubstantiated. The report was discussed, and an exit interview was conducted with Licensee Paulo Ordinanza. A copy of this report along with Licensee/Appeal Rights (LIC9058 3/22) were provided to Licensee Ordinanza at the conclusion of the visit. The signature below confirms the receipt of these documents.the state’s words, verbatim · CDSS document, May 20, 2025 · control 08-AS-20241206160415

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced required Annual Inspection. The facility file was reviewed prior to the visit. LPA Lopez identified herself, was granted entry by caregiver Jonathan Luciano. LPA discussed the purpose of the visit with caregiver Luciano. Licensee Paulo Ordinanza later arrived and joined the visit. According to the facility’s license, there may be a maximum of six (6) residents all of whom may be non-ambulatory of which 6 may be bedridden in at any given time at the facility site. The facility is approved for 2 hospice residents. During today’s inspection, the facility’s current census is five (5) residents living at the facility. There were 4 residents present at the facility site during the inspection. LPA, accompanied by caregiver Luciano, toured the interior and exterior of the facility, and inspected each room. The facility was in clean, sanitary and in good repair. Pathways were free of obstruction and slip hazards. Resident bedrooms contained the required furnishings. Doors, windows, toilets, and showers were in working order. Extra linens and hygiene supplies were present, as well as Personal Protective Equipment. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and activities. The facility’s ambient internal temperature was comfortable and compliant, at 72.1 degrees Fahrenheit (F). Hot water temperature at taps accessible to clients were also compliant: kitchen sink measured hot water at 108.5 degrees F; sink in restroom #1 delivered hot water at 113.4 degrees F; and sink in restroom #2 delivered hot water at 109.8 degrees F. [CONTINUED ON LIC 809-C] [CONTINUED FROM LIC 809] There was at least 2 days of perishable food, and at least 7 days non-perishable food present. Cooking, dining equipment and utensils were present, and all safely stored. There were no toxic chemicals or poisons accessible to residents. Medications were properly labeled, as required, and stored in locked cabinet that LPA inspected. The facility-maintained medication logs which LPA reviewed. No pools or bodies of water on the premises. Per licensee, no firearms or ammunition are kept at the facility. Carbon monoxide detectors, emergency lighting, and facility telephone were all working. Fire extinguisher was present (01) and serviced within the last 12 months. First aid kits were completed and readily accessible. LPA spoke with staff and residents, and reviewed staff and resident records. During today’s visit there were 4 residents on the facility premise. LPA conversations did not raise any licensing concerns. The files which LPA reviewed contained required documents. Confidential records were stored in a locked area. Required licensing postings were observed in a visible area of the facility. There were deficiencies observed and cited and a technical advisory provided to the facility during today's annual inspection and can be found on the LIC809-D and LIC9102TA page of this report. An exit interview was conducted with Licensee Paulo Ordinanza to whom a copy of this report along with the Licensee/Appeal Rights (LIC9058 03/22) were provided at the conclusion of the visit. The signature below confirms the documents were received. LPA requested Licensee Ordinanza to submit a current copy of their Designation of Administrative Responsibility LIC 308, Personnel Report LIC 500, and Emergency Disaster Plan LIC 610-E, to the licensing office within 10 business days. Forms are available at www.ccld.ca.gov. LPA also requested to have their Plan of Operation updated and submitted to the licensing office.the state’s words, verbatim · CDSS document, May 20, 2025

The state marks this report as 5 pages; the online copy we transcribed has 4. You can request the full file from the county licensing office.

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced visit to deliver complaint findings and in conjunction conducted this case management visit. LPA Lopez identified herself and was granted entry by caregiver Jonathan Luciano. LPA Lopez stated the purpose and reviewed basic elements of the case management visit with licensee Paulo Ordinanza who later arrived to join the visit. The Department reviewed facility records, which included admission agreements, Physician’s Report’s, and Individual Service Plans (IPP) for Resident #1 (R1) and Resident #2 (R2). Based on records review, R1 and R2 were not able to manage their own cash resources due to underlying cognitive medical conditions. According to R2’s admission agreement, they were responsible for partial payment toward their rent which was to be paid from their SSI funds. The Department obtained financial statements and bank surveillance from 11/2024 through 01/2025 which indicated that withdrawals were made for R1 and R2 with the assistance of Staff #1 (S1) and Staff #2 (S2). The Department interviewed S1 who reported that $171.86 cash was withdrawn to purchase items for R1. On 04/08/2025, the Department requested receipts from S1 for the items purchased for R1, however they were unable to provide receipts after searching for the documents. Facility invoices were subsequently inspected for R2 which revealed that three separate payments for R2’s “SSI portion” were made to the facility in the amount of $1,398.07 on 11/19/25, 11/27/25, and 12/7/25. Three additional payments were recorded in the amount of $1,420.07 on 1/6/25, 2/6/25, and 3/6/25. The Department inspected the facility’s Record of Client’s/Resident’s Safeguarded Cash Resources (LIC405) for R1 and R2 dated 2/22/23 – 11/9/2024 which revealed that entries were not made for the aforementioned expenditures. (Continuation on LIC809-C) (Continuation of LIC809) There were deficiencies cited during today’s visit and may be found on the LIC809-D page of this report. An exit interview, and a plan of correction was jointly developed, with licensee Paulo Ordinanza. A copy of this report, along with the Licensee Rights (LIC9058 03/22) were provided to licensee Ordinanza at the conclusion of the visit. The signature below confirms the documents were received.the state’s words, verbatim · CDSS document, May 20, 2025

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87217(a)(1)(A) · Plan of correction due date: Jun 20, 2025

87217 Safeguards for Residents Cash, Personal Property, and Valueables: (A) An acceptable receipt where cash is provided to residents from their respective accounts, includes: the resident's signature or mark, or responsible party's full signature, and a statement acknowledging receipt of the amount and date received. An acceptable form of receipt would include:... this requirement was not met as evidence by: Based on records review the facility's documents for R1 and R2 did not have 2 of 5 updated cash resources form for residents which posed potential personal rights risk to persons in care.the state’s words, verbatim · CDSS document, May 20, 2025

Plan of correction: The Licensee agreed to repay and deposit the amount of $171.86 to to R1's respective banking institution and document it on their P&I Funds form.

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced required Annual Inspection. The facility file was reviewed prior to the visit. LPA Lopez identified herself, was granted entry by caregivers Editha Cuizon and Jonathan Luciano. LPA discussed the purpose of the visit with Licensee Precy Ordinanza-Hulburd. Administrator Paulo Ordinanza later arrived and joined the visit. According to the facility’s license, there may be a maximum of six (6) residents all of whom may be non-ambulatory of which 6 may be bedridden; and hospice waiver is approved for 2, in at any given time at the facility site. During today’s inspection, the facility’s current census is 5 residents living at the facility. There were 5 residents present at the facility site during the inspection. LPA, accompanied by Licensee Ordinanza-Hulburd and Administrator Ordinanza, toured the interior and exterior of the facility, and inspected each room. The facility was clean, sanitary and in good repair. Pathways were free of obstruction and slip hazards. Client bedrooms contained the required furnishings. Doors, windows, toilets, and showers were in working order. Extra linens and hygiene supplies were present, as well as Personal Protective Equipment. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and activities. The facility’s ambient internal temperature was comfortable and compliant, at 70.7 degrees Fahrenheit (F). Hot water temperature at taps accessible to residents were also compliant: kitchen sink was delivered hot water at 112.8 degrees F; sink in restroom #1 delivered hot water at 109.4 degrees F; and sink in restroom #2 delivered hot water at 109.4 degrees F. [CONTINUED ON LIC 809-C] [CONTINUED FROM LIC 809] There was at least 2 days of perishable food, and at least 7 days non-perishable food present. Cooking/dining equipment and utensils were present, and all safely stored. There were no toxic chemicals/poisons accessible to residents. Medications were properly labeled, as required, and stored in a locked area. LPA inspected the office area where the medication cabinet was located and found that medications were properly labeled and stored in a locked cabinet. The facility-maintained medication logs which LPA reviewed. No pools or bodies of water on the premises. Per Administrator Ordinanza, no firearms or ammunition are kept at the facility. Carbon monoxide detectors, emergency lighting, and facility telephone were all working. Fire extinguisher(s) were present (01) and serviced within the last 12 months. First aid kit(s) were complete and readily accessible. LPA interviewed staff and resident, and reviewed staff and resident records. During today’s visit there were 5 residents on the facility premise. LPA interviews did not raise any licensing concerns. The files which LPA reviewed contained required documents. Confidential records were stored in a locked area. Required licensing postings were observed in a visible area of the facility. There were no deficiencies observed or cited during today's annual inspection. An exit interview was conducted with Administrator Paulo Ordinanza and Licensee Precy Ordinanza-Hulburd to whom a copy of this report along with the Licensee/Appeal Rights (LIC9058 03/22) were provided at the conclusion of the visit. The signature below confirms the documents were received. LPA requested Administrator Paulo Ordinanza to submit a current Designation of Administrative Responsibility LIC 308, and Personnel Report LIC 500, to the licensing office within 10 business days. Forms are available at www.ccld.ca.gov. The facility provided an updated copy of the Emergency Disaster Plan LIC 610-E to LPA during the inspection.the state’s words, verbatim · CDSS document, Apr 18, 2024