Fahima Care Home 1

Allegation investigated: Staff did not meet residents needs Staff did not treat residents with dignity

Licensing Program Analyst (LPA), Natasha Persaud conducted a telephone visit to conclude the complaint investigation regarding the above mentioned allegations. LPA spoke with Administrator, Raushon Ahmed. During the investigation, the facility was toured, records reviewed, and interviews conducted with staff, residents, and outside sources. It was alleged that staff did not meet the residents needs by not providing hygiene and grooming care services. Some residents require and receive assistance with hygiene and grooming. Residents interviewed confirmed receiving those care services. Outside sources that visit the facility on a regular basis stated the residents were receiving hygiene and grooming services. Staff stated they provide hygiene and grooming to residents that require assistance. It was also alleged that staff did not treat residents with dignity by yelling and handling them in a rough manner. Staff denied handling residents in a rough manner. Residents that receive direct cthe state’s words, verbatim · CDSS document, May 8, 2026 · control 08-AS-20260429090717

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff did not treat resident with dignity

Licensing Program Analyst (LPA), Natasha Persaud conducted an unannounced visit to conclude the complaint investigation regarding the above mentioned allegation. LPA met with Administrator, Raushon Ahmed. During the investigation, the facility was toured, records reviewed and interviews conducted with staff, residents, and outside sources. It was alleged staff did not treat resident with dignity. It was reported that the caregivers expressed they don’t want male residents at the facility and have been mean to male residents. It was also reported the caregivers were grabbing and pulling the arms of the male residents to prevent them from going outside to smoke a cigarette. Staff interviews revealed they do not want residents to smoke outside as it can be viewed negatively by the community. The facility has a covered patio area with a ramp leading outside. The patio area can be viewed by people walking or driving by. Staff also reported the male residents used wheelchairs and it was diffthe state’s words, verbatim · CDSS document, Apr 14, 2026 · control 08-AS-20251230120533

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Unlawful eviction

Licensing Program Analyst (LPA), Natasha Persaud conducted an unannounced visit to conclude the complaint investigation regarding the above mentioned allegation. LPA met with Staff, Petra Galindez. LPA discussed allegation with the administrator, Raushon Ahmed via telephone while at the facility. During the investigation, the facility was briefly toured, and interviews conducted with staff, residents and outside sources. It was alleged that R1 was unlawfully evicted. Outside source #1’s (OS1) interview revelaed R1 went to the hospital on 06/07/21 for a mental condition. R1 was discharged from the hospital on 06/09/21. However, the administrator denied R1’s return to the facility. The administrator confirmed they denied the return of R1 due to being worried R1 may attempt to hurt themselves. The administrator also stated the facility was not equipped to handle that type of mental condition. A 30 day eviction notice in writing was not provided to R1. Continued on an LIC 9099C. Substantiathe state’s words, verbatim · CDSS document, Jul 23, 2025 · control 08-AS-20210609155427

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Facility staff did not afford resident dignity.

Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced subsequent visit to continue investigation of the above allegation. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Caregiver Petra Gelindec. LPA also spoke with Administrator Raushon Ahmed via phone during today’s visit. The Complainant alleged Licensee did not afford Resident #1 (R1) dignity because Licensee's staff moved R1’s personal belongings within/inside their bedroom, without R1’s consent. During today’s visit, LPA briefly toured the facility and interviewed residents in care. CCLD’s investigation also involved a prior unannounced facility tour / welfare check and review of pertinent care and administrative records. The Department also interviewed R1 and relevant staff. [CONTINUED ON LIC 9099-C, 1 of 2] Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 6, 2024 · control 08-AS-20210420105842