Parkway Gardens Retirement Care Home is a residential care home for the elderly (RCFE) in El Cajon, San Diego County, California — state license #374603513, licensed for 15 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 13 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 18, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 14 times and filed 13 documents. The most recent is a facility evaluation report, dated December 18, 2025.
The state's published file for this home includes 7 documents with transcribed findings, dated May 26, 2022 to September 26, 2024. 7 of the 7 carry the state's recorded outcome word: “Substantiated” (3), “Unsubstantiated” (4). 7 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 7 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Dec 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 6, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 26, 2024Unsubstantiated
Allegation investigated: Questionable deaths Staff mismanaged residents' medications Staff failed to meet the residents' needs Staff unable to communicate with residents due to a language barrier. Untrained staff
Licensing Program Analyst (LPA) Renita Hall, conducted an unannounced visit to deliver findings regarding the above-mentioned allegations LPA was allowed entry by Art Vinarao,Caregiver. LPA identified herself and disclosed the purpose of the visit and elements of the findings with the Caregiver. The Department’s investigation consisted of interviews with staff, residents, outside sources, a review of records, and a tour of the facility. It was alleged that neglect by facility staff resulted in the questionable deaths of Residents #1-2 (R1-R2). A review of records revealed R1 was non-ambulatory and required assistance with toileting, bathing, dressing, feeding, and incontinence care. R1 was confused/disoriented but was able to communicate their needs. R1 began receiving hospice services from a hospice agency on September 1, 2020. Interviews with staff indicated staff checked on R1 approximately every two hours and assisted R1 with repositioning and incontinence care. R1 was prescribed othe state’s words, verbatim · CDSS document, Sep 26, 2024 · control 08-AS-20201202155827
Feb 29, 2024Substantiated
Allegation investigated: Staff mismanaged resident's medication.
Licensing Program Analyst (LPA) Renita Hall conducted an unannounced visit to open a complaint and deliver findings. LPA was allowed entry by Art Vinarao, Caregiver. LPA identified herself and disclosed the purpose of the visit and elements of the findings to the Manager. On February 20, 2024, a complaint was received regarding Staff mismanaged residents' medication. The purpose of this investigation was to determine the validity of the allegation and take appropriate actions if necessary. The following were reviewed and observed as part of the investigation: Residents' records, Medication Administration Records (MAR), and a facility tour on February 29, 2024. {Continued on 9099C} Substantiatedthe state’s words, verbatim · CDSS document, Feb 29, 2024 · control 08-AS-20240220090113
Feb 7, 2024Substantiated
Allegation investigated: Staff mismanaged resident's medication
Licensing Program Analyst (LPA) Renita Hall conducted an unannounced visit to open a complaint and deliver findings. LPA was allowed entry by Art Vinarao, Caregiver. LPA identified herself and disclosed the purpose of the visit and elements of the findings to the Caregiver. On February 2, 2024, a complaint was received regarding Staff mismanaged residents' medication. The purpose of this investigation was to determine the validity of the allegation and take appropriate actions if necessary. The following were reviewed and observed as part of the investigation: Residents' records, Medication Administration Records (MAR), and a tour of the facility. Continued on 9099 C Substantiatedthe state’s words, verbatim · CDSS document, Feb 7, 2024 · control 08-AS-20240202103131
Feb 7, 2024Unsubstantiated
Allegation investigated: Staff neglect resulting in hospitalization Staff did not meet resident's needs
Licensing Program Analyst (LPA) Renita Hall, conducted an unannounced visit to deliver findings regarding the allegations mentioned above LPA was allowed entry by Art Vinarao, Caregiver. LPA identified herself and disclosed the purpose of the visit and elements of the findings to the Caregiver. The Department investigated the above-listed complaint allegations. The investigation consisted of a tour of the facility, interviews with staff and outside sources, and a records review. On November 30, 2023, the Department received a complaint alleging that Staff neglect resulted in hospitalization and Staff not meeting the resident's needs. The records reviewed indicated that the resident was referred to the facility by the hospital for comfort and care on November 27, 2023. No admission agreement was signed by the Power of Attorney (POA) for the resident nor was a Hospice agreement signed. Continued on 9099 C Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 7, 2024 · control 08-AS-20231130163001
Dec 19, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 7, 2023Unsubstantiated
Allegation investigated: Lack of supervision resulted in sexual abuse.
Licensing Program Analyst (LPA) Renita Hall conducted an unannounced visit to deliver findings regarding the above-mentioned allegation LPA was allowed entry by, Carla Hayag, Caregiver. LPA identified herself and disclosed the purpose of the visit and elements of the findings with the Caregiver. It was alleged that lack of staff supervision resulted in the sexual abuse (inappropriate touching) of a resident at the facility on 7/11/23 by an unknown individual. Evidence obtained during interviews confirmed that residents at this facility could come and go from the facility unsupervised. There are staff that reside at the facility, but due to the residents’ independent status, staff are not required to do room checks. Administrator Carminda Ramirez said Resident 1 (R1, LIC 811 provided for name of resident) would often leave their door open at night to allow their pet to freely come and go from their room. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 7, 2023 · control 08-AS-20230713130511
Year-by-year trend
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Is Parkway Gardens Retirement Care Home licensed?
Yes — Parkway Gardens Retirement Care Home is a licensed residential care home for the elderly (RCFE) in El Cajon (San Diego County): California license #374603513, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 15 residents. State records list 13 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated December 18, 2025, appears in the inspection record on this page.
Can Parkway Gardens Retirement Care Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Parkway Gardens Retirement Care Home with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY SERVES 15 RESIDENTS; AGE 60 AND ABOVE. 6 OF WHOM MAY BE NON- AMBULATORY; HOSPICE CARE WAIVER APPROVED FOR 3 RESIDENTS.
How much does Parkway Gardens Retirement Care Home cost?
California's public licensing record does not include Parkway Gardens Retirement Care Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Parkway Gardens Retirement Care Home accept Medi-Cal or the Assisted Living Waiver?
Parkway Gardens Retirement Care Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
9 of 15 beds occupied (60%) when the state visited on September 26, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Parkway Gardens Retirement Care Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 14 state visits and 13 dated documents since 2021 for Parkway Gardens Retirement Care Home; 7 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 26, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
2023
2022
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(619) 444-2729Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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