Parkway Gardens Retirement Care Home is a residential care home for the elderly (RCFE) in El Cajon, San Diego County, California — state license #374603513, licensed for 15 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 13 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 18, 2025 — published below in full, verbatim and unscored.

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Parkway Gardens Retirement Care Home

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Residential care home for the elderly (RCFE) · Mid-size home, 15 residents · El Cajon, CA · San Diego County
LicensedWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days ·
License #374603513, held since 2014 · read from the California state record on August 2, 2026 ·See on State Site →
660 Van Houten Ave · El Cajon, San Diego County
Phone
(619) 444-2729
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryVerified in record
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
FACILITY SERVES 15 RESIDENTS; AGE 60 AND ABOVE. 6 OF WHOM MAY BE NON- AMBULATORY; HOSPICE CARE WAIVER APPROVED FOR 3 RESIDENTS.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 14 times and filed 13 documents. The most recent is a facility evaluation report, dated December 18, 2025.

Most recent state visit
December 18, 2025
Occupancy at the September 26, 2024 visit
9 of 15 beds

The state's published file for this home includes 7 documents with transcribed findings, dated May 26, 2022 to September 26, 2024. 7 of the 7 carry the state's recorded outcome word: “Substantiated” (3), “Unsubstantiated” (4). 7 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 7 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 8 of 13 documentsFull record on the state’s site →
20251 state visit · 1 document
Dec 18, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 5 documents
Dec 6, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 26, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Questionable deaths Staff mismanaged residents' medications Staff failed to meet the residents' needs Staff unable to communicate with residents due to a language barrier. Untrained staff

Licensing Program Analyst (LPA) Renita Hall, conducted an unannounced visit to deliver findings regarding the above-mentioned allegations LPA was allowed entry by Art Vinarao,Caregiver. LPA identified herself and disclosed the purpose of the visit and elements of the findings with the Caregiver. The Department’s investigation consisted of interviews with staff, residents, outside sources, a review of records, and a tour of the facility. It was alleged that neglect by facility staff resulted in the questionable deaths of Residents #1-2 (R1-R2). A review of records revealed R1 was non-ambulatory and required assistance with toileting, bathing, dressing, feeding, and incontinence care. R1 was confused/disoriented but was able to communicate their needs. R1 began receiving hospice services from a hospice agency on September 1, 2020. Interviews with staff indicated staff checked on R1 approximately every two hours and assisted R1 with repositioning and incontinence care. R1 was prescribed othe state’s words, verbatim · CDSS document, Sep 26, 2024 · control 08-AS-20201202155827
Feb 29, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff mismanaged resident's medication.

Licensing Program Analyst (LPA) Renita Hall conducted an unannounced visit to open a complaint and deliver findings. LPA was allowed entry by Art Vinarao, Caregiver. LPA identified herself and disclosed the purpose of the visit and elements of the findings to the Manager. On February 20, 2024, a complaint was received regarding Staff mismanaged residents' medication. The purpose of this investigation was to determine the validity of the allegation and take appropriate actions if necessary. The following were reviewed and observed as part of the investigation: Residents' records, Medication Administration Records (MAR), and a facility tour on February 29, 2024. {Continued on 9099C} Substantiatedthe state’s words, verbatim · CDSS document, Feb 29, 2024 · control 08-AS-20240220090113
Feb 7, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff mismanaged resident's medication

Licensing Program Analyst (LPA) Renita Hall conducted an unannounced visit to open a complaint and deliver findings. LPA was allowed entry by Art Vinarao, Caregiver. LPA identified herself and disclosed the purpose of the visit and elements of the findings to the Caregiver. On February 2, 2024, a complaint was received regarding Staff mismanaged residents' medication. The purpose of this investigation was to determine the validity of the allegation and take appropriate actions if necessary. The following were reviewed and observed as part of the investigation: Residents' records, Medication Administration Records (MAR), and a tour of the facility. Continued on 9099 C Substantiatedthe state’s words, verbatim · CDSS document, Feb 7, 2024 · control 08-AS-20240202103131
Feb 7, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff neglect resulting in hospitalization Staff did not meet resident's needs

Licensing Program Analyst (LPA) Renita Hall, conducted an unannounced visit to deliver findings regarding the allegations mentioned above LPA was allowed entry by Art Vinarao, Caregiver. LPA identified herself and disclosed the purpose of the visit and elements of the findings to the Caregiver. The Department investigated the above-listed complaint allegations. The investigation consisted of a tour of the facility, interviews with staff and outside sources, and a records review. On November 30, 2023, the Department received a complaint alleging that Staff neglect resulted in hospitalization and Staff not meeting the resident's needs. The records reviewed indicated that the resident was referred to the facility by the hospital for comfort and care on November 27, 2023. No admission agreement was signed by the Power of Attorney (POA) for the resident nor was a Hospice agreement signed. Continued on 9099 C Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 7, 2024 · control 08-AS-20231130163001
20232 state visits · 2 documents
Dec 19, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 7, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Lack of supervision resulted in sexual abuse.

Licensing Program Analyst (LPA) Renita Hall conducted an unannounced visit to deliver findings regarding the above-mentioned allegation LPA was allowed entry by, Carla Hayag, Caregiver. LPA identified herself and disclosed the purpose of the visit and elements of the findings with the Caregiver. It was alleged that lack of staff supervision resulted in the sexual abuse (inappropriate touching) of a resident at the facility on 7/11/23 by an unknown individual. Evidence obtained during interviews confirmed that residents at this facility could come and go from the facility unsupervised. There are staff that reside at the facility, but due to the residents’ independent status, staff are not required to do room checks. Administrator Carminda Ramirez said Resident 1 (R1, LIC 811 provided for name of resident) would often leave their door open at night to allow their pet to freely come and go from their room. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 7, 2023 · control 08-AS-20230713130511
Beside homes the same size
Type A citations1typical 0
Type B citations3typical 0
Substantiated complaints4typical 0
Total complaints7typical 1
State visits on file14typical 8
“Typical” is the statewide median across the 307 licensed mid-size homes (7–15 beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2014.
Year-by-year trend
YearVisitsDocumentsSubstantiated20251102024452202333120222202021220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — San Diego County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (619) 444-2729

Is Parkway Gardens Retirement Care Home licensed?

Yes — Parkway Gardens Retirement Care Home is a licensed residential care home for the elderly (RCFE) in El Cajon (San Diego County): California license #374603513, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 15 residents. State records list 13 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated December 18, 2025, appears in the inspection record on this page.

Can Parkway Gardens Retirement Care Home care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Parkway Gardens Retirement Care Home with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY SERVES 15 RESIDENTS; AGE 60 AND ABOVE. 6 OF WHOM MAY BE NON- AMBULATORY; HOSPICE CARE WAIVER APPROVED FOR 3 RESIDENTS.

How much does Parkway Gardens Retirement Care Home cost?

California's public licensing record does not include Parkway Gardens Retirement Care Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Parkway Gardens Retirement Care Home accept Medi-Cal or the Assisted Living Waiver?

Parkway Gardens Retirement Care Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

9 of 15 beds occupied (60%) when the state visited on September 26, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Parkway Gardens Retirement Care Home?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 14 state visits and 13 dated documents since 2021 for Parkway Gardens Retirement Care Home; 7 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 26, 2024, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

7 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedQuestionable deaths Staff mismanaged residents' medications Staff failed to meet the residents' needs Staff unable to communicate with residents due to a language barrier. Untrained staff
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Renita Hall, conducted an unannounced visit to deliver findings regarding the above-mentioned allegations LPA was allowed entry by Art Vinarao,Caregiver. LPA identified herself and disclosed the purpose of the visit and elements of the findings with the Caregiver. The Department’s investigation consisted of interviews with staff, residents, outside sources, a review of records, and a tour of the facility. It was alleged that neglect by facility staff resulted in the questionable deaths of Residents #1-2 (R1-R2). A review of records revealed R1 was non-ambulatory and required assistance with toileting, bathing, dressing, feeding, and incontinence care. R1 was confused/disoriented but was able to communicate their needs. R1 began receiving hospice services from a hospice agency on September 1, 2020. Interviews with staff indicated staff checked on R1 approximately every two hours and assisted R1 with repositioning and incontinence care. R1 was prescribed oCDSS inspection report, September 26, 2024 · control 08-AS-20201202155827
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff mismanaged resident's medication.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Renita Hall conducted an unannounced visit to open a complaint and deliver findings. LPA was allowed entry by Art Vinarao, Caregiver. LPA identified herself and disclosed the purpose of the visit and elements of the findings to the Manager. On February 20, 2024, a complaint was received regarding Staff mismanaged residents' medication. The purpose of this investigation was to determine the validity of the allegation and take appropriate actions if necessary. The following were reviewed and observed as part of the investigation: Residents' records, Medication Administration Records (MAR), and a facility tour on February 29, 2024. {Continued on 9099C} SubstantiatedCDSS inspection report, February 29, 2024 · control 08-AS-20240220090113
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff mismanaged resident's medication
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Renita Hall conducted an unannounced visit to open a complaint and deliver findings. LPA was allowed entry by Art Vinarao, Caregiver. LPA identified herself and disclosed the purpose of the visit and elements of the findings to the Caregiver. On February 2, 2024, a complaint was received regarding Staff mismanaged residents' medication. The purpose of this investigation was to determine the validity of the allegation and take appropriate actions if necessary. The following were reviewed and observed as part of the investigation: Residents' records, Medication Administration Records (MAR), and a tour of the facility. Continued on 9099 C SubstantiatedCDSS inspection report, February 7, 2024 · control 08-AS-20240202103131
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff neglect resulting in hospitalization Staff did not meet resident's needs
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Renita Hall, conducted an unannounced visit to deliver findings regarding the allegations mentioned above LPA was allowed entry by Art Vinarao, Caregiver. LPA identified herself and disclosed the purpose of the visit and elements of the findings to the Caregiver. The Department investigated the above-listed complaint allegations. The investigation consisted of a tour of the facility, interviews with staff and outside sources, and a records review. On November 30, 2023, the Department received a complaint alleging that Staff neglect resulted in hospitalization and Staff not meeting the resident's needs. The records reviewed indicated that the resident was referred to the facility by the hospital for comfort and care on November 27, 2023. No admission agreement was signed by the Power of Attorney (POA) for the resident nor was a Hospice agreement signed. Continued on 9099 C UnsubstantiatedCDSS inspection report, February 7, 2024 · control 08-AS-20231130163001

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLack of supervision resulted in sexual abuse.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Renita Hall conducted an unannounced visit to deliver findings regarding the above-mentioned allegation LPA was allowed entry by, Carla Hayag, Caregiver. LPA identified herself and disclosed the purpose of the visit and elements of the findings with the Caregiver. It was alleged that lack of staff supervision resulted in the sexual abuse (inappropriate touching) of a resident at the facility on 7/11/23 by an unknown individual. Evidence obtained during interviews confirmed that residents at this facility could come and go from the facility unsupervised. There are staff that reside at the facility, but due to the residents’ independent status, staff are not required to do room checks. Administrator Carminda Ramirez said Resident 1 (R1, LIC 811 provided for name of resident) would often leave their door open at night to allow their pet to freely come and go from their room. UnsubstantiatedCDSS inspection report, December 7, 2023 · control 08-AS-20230713130511
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedUnlawful eviction.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Dawn Segura conducted an unannounced visit to conduct an investigation into the above listed complaint allegation. LPA introduced herself and was granted entry into the facility by Arthuro Vinarao, Staff. The administrator, Carminda Ramirez, was contacted via telephone, and LPA disclosed the reason for the visit to the administrator. Community Care Licensing (CCL) has investigated the above listed allegation. The investigation consisted of a tour of the facility, review of records, and interview of facility staff. It was alleged that Resident 1 (R1) [Administrator was provided an LIC 811 Confidential Names List that identifies the resident] was issued eviction notices for smoking while oxygen was in use, refusing care from facility staff, and being noncompliant. It was reported that R1 was initially given a notice with 3 days to move out of the facility, and, a week later, R1 was given a notice with 30 days to move. SubstantiatedCDSS inspection report, August 1, 2023 · control 08-AS-20230727102050

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident was illegally evicted.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Dawn Segura conducted an unannounced visit to deliver findings from the investigation conducted into the above listed complaint allegation. LPA was granted entry into the facility by Arthuro Vinarao, Staff, to whom she disclosed the reason for the visit. The administrator, Carminda Ramirez, was contacted by phone, informed of the reason for the visit, and arrived a short time later. Community Care Licensing (CCL) has investigated the above listed allegation. The investigation consisted of a tour of the facility, review of records, and interviews of administrator, Resident 1 (R1) [Administrator was provided an LIC 811 Confidential Names List that identifies the resident], and outside sources. It was alleged that R1 was transported to a local hospital a few days after moving into the facility, and the facility refused to accept the resident back into the facility due to non-payment of facility fees. UnsubstantiatedCDSS inspection report, May 26, 2022 · control 08-AS-20220322163331

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
3
typical for this size: 0
Substantiated complaints
4
typical for this size: 0
Total complaints
7
typical for this size: 1
State visits on file
14
typical for this size: 8
See the full inspection record on the state's site →
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(619) 444-2729
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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