J & M Happy Guest Home is a residential care home for the elderly (RCFE) in San Diego, San Diego County, California — state license #374601811, with a licensed capacity of 6, listed as closed, agency initiated in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 41 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated October 8, 2025 — published below in full, verbatim and unscored.

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J & M Happy Guest Home

The state record lists this licence as “Closed, Agency Initiated”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Small home, 6 residents · San Diego, CA · San Diego County
Closed in state recordWheelchairMemory careBedriddenHospice not on file
No openings reportedBeds change hands in days · we confirm by phone before any referral
License #374601811, held since 2004 · read from the California state record on August 2, 2026 ·See on State Site →
10264 Ambassador Ave · San Diego, San Diego County
Phone
(858) 693-3428
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →

Wheelchair / non-ambulatoryVerified in record
Dementia / memory careVerified in record
Hospice careNot on file — ask the home
Bedridden careVerified in record

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
THE FACILITY SERVES SIX (6) ELDERLY RESIDENTS; AGES SIXTY (60) AND ABOVE; FIVE (5) OF WHOM MAY BE NON-AMBULATORY AND ONE (1) OF WHOM MAY BE BEDRIDDEN, TO BE HOUSED IN BEDROOM #3.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 41 times and filed 41 documents. The most recent is a facility evaluation report, dated October 8, 2025.

Most recent state visit
October 8, 2025
Occupancy at the June 6, 2025 visit
3 of 6 beds

The state's published file for this home includes 3 documents with transcribed findings, dated June 10, 2022 to June 6, 2025. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 31 of 41 documentsFull record on the state’s site →
202513 state visits · 18 documents
Oct 8, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 9, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 9, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 12, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 10, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 6, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not meet resident's incontinence care needs Staff did not ensure resident's are being bathed Staff did not ensure resident's are provided clean clothing

Licensing Program Analyst (LPA), Natasha Persaud conducted an unannounced visit to conclude the complaint investigation regarding the above mentioned allegations. LPA met with Staff, Edith Diaz. During the investigation, the facility was toured, records reviewed, and interviews conducted with staff, residents, and outside sources. It was alleged staff did not meet resident's incontinence care needs, staff did not ensure residents are being bathed, and staff did not ensure residents are provided clean clothing. The allegations reported were regarding Resident #1 (R1). R1 has a catheter for urination and uses the toilet for bowel movements. R1 is able to ambulate and use the bathroom on their own but required assistance with cleaning after a bowel movement. R1 receives showers, dressing/grooming, and incontinence care from facility staff and an outside agency. R1 manages their own clothing supply. An outside source #1 (OS1) reported R1 was observed on a Monday with a full catheter bag ofthe state’s words, verbatim · CDSS document, Jun 6, 2025 · control 08-AS-20250206121432
Jun 6, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 11, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 1, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 1, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 27, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 26, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 25, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 24, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20246 state visits · 8 documents
Dec 23, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 11, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 30, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 30, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 29, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 29, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 6, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 26, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20235 state visits · 5 documents
Dec 29, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 11, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 30, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 25, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 28, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations4typical 0
Type B citations1typical 0
Substantiated complaints5typical 0
Total complaints3typical 0
State visits on file41typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2004.
Year-by-year trend
YearVisitsDocumentsSubstantiated2025131802024680202377020225722021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$4,000$6,500 /mo
our estimate — San Diego County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one.
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Is J & M Happy Guest Home licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists J & M Happy Guest Home in San Diego (San Diego County), California license #374601811, as “Closed, Agency Initiated, formerly licensed for 6 residents. State records list 41 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated October 8, 2025, appears in the inspection record on this page.

Can J & M Happy Guest Home care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists J & M Happy Guest Home with clearances for wheelchair / non-ambulatory, dementia / memory care, and bedridden; it does not list hospice care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordTHE FACILITY SERVES SIX (6) ELDERLY RESIDENTS; AGES SIXTY (60) AND ABOVE; FIVE (5) OF WHOM MAY BE NON-AMBULATORY AND ONE (1) OF WHOM MAY BE BEDRIDDEN, TO BE HOUSED IN BEDROOM #3.

How much does J & M Happy Guest Home cost?

California's public licensing record does not include J & M Happy Guest Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does J & M Happy Guest Home accept Medi-Cal or the Assisted Living Waiver?

J & M Happy Guest Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

3 of 6 beds occupied (50%) when the state visited on June 6, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for J & M Happy Guest Home?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 41 state visits and 41 dated documents since 2021 for J & M Happy Guest Home; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated June 6, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not meet resident's incontinence care needs Staff did not ensure resident's are being bathed Staff did not ensure resident's are provided clean clothing
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA), Natasha Persaud conducted an unannounced visit to conclude the complaint investigation regarding the above mentioned allegations. LPA met with Staff, Edith Diaz. During the investigation, the facility was toured, records reviewed, and interviews conducted with staff, residents, and outside sources. It was alleged staff did not meet resident's incontinence care needs, staff did not ensure residents are being bathed, and staff did not ensure residents are provided clean clothing. The allegations reported were regarding Resident #1 (R1). R1 has a catheter for urination and uses the toilet for bowel movements. R1 is able to ambulate and use the bathroom on their own but required assistance with cleaning after a bowel movement. R1 receives showers, dressing/grooming, and incontinence care from facility staff and an outside agency. R1 manages their own clothing supply. An outside source #1 (OS1) reported R1 was observed on a Monday with a full catheter bag ofCDSS inspection report, June 6, 2025 · control 08-AS-20250206121432

2022

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewed-Neglect, resulting in delayed medical care -Licensee did not have sufficient staff to meet the needs of a resident -Unlawful Eviction
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst, Natasha Persaud conducted an unannounced visit to conclude investigation. LPA was greeted and allowed entry into the facility and met with Licensee, Maria Erolyn Delgado. During the investigation, the facility was briefly toured, records reviewed, and interviews conducted with staff, residents, and outside sources. It was alleged Resident #1 (R1) was neglected, resulting in delayed medical care. On 08/15/22 and 08/20/22, R1 fell and was unable to get up independently and Licensee was unable to assist the resident up off the floor. R1’s Physician’s Report indicated R1 was ambulatory, does not wear a prosthesis, bladder impairment, unable to bathe, dress/groom, toilet or independently transfer to and from bed, and receiving hospice services. The Preplacement Appraisal indicated R1 wears a prosthesis for their right leg, requires assistance and has confusion with taking their own medications, can use the bathroom independently but requires assistance with baths/CDSS inspection report, August 30, 2022 · control 08-AS-20220822101936
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewed-Residents developed pressure injuries, due to neglect -Licensee did not have sufficient staff to meet the needs of residents
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst, Natasha Persaud conducted an unannounced visit to conclude investigation. LPA was greeted and allowed entry into the facility by Staff,Dolores Goldhammer. LPA spoke with Licensee, Erolyn Delgado via telephone while at the facility. During the investigation, the Department briefly toured the facility, requested records, and conducted interviews with staff, residents, and outside sources. It was alleged residents developed pressure injuries, due to neglect. Resident #1’s (R1) Physician’s Report indicated R1 was Non-ambulatory with a major neurocognitive disorder, bowel and bladder incontinent, unable to independently bathe, dress/groom, toilet, or handle their own medications, and was receiving hospice services. The Resident Appraisal indicated R1 used a wheelchair, required assistance with activities of daily living (ADL) and assistance with transferring from their bed to their wheelchair. Resident #2’s (R2) Resident Appraisal indicated R2 used a wheelchair, wCDSS inspection report, June 10, 2022 · control 08-AS-20200909134240

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 41 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
4
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
5
typical for this size: 0
Total complaints
3
typical for this size: 0
State visits on file
41
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(858) 693-3428
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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