Royal Garden Guest Home

Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced complaint visit to deliver findings on the above allegations. LPA met with Administrator Rodolfo Tabladillo and we discussed the purpose of the visit and elements of the complaint. Community Care Licensing (CCL) has investigated the above allegations. The investigation consisted of Department observation, records review, interviews with staff, residents and outside sources. It was alleged that Staff1 (S1) had an inappropriate sexual interaction with residents. It was also alleged that S1 made inappropriate comments to residents. It was reported that S1 made sexual remarks towards Resident 1 (R1). It was also reported that Resident 2 (R2) was forced to have sexual relations with S1 causing scratches and redness to R2’s back area. Records review revealed R1 has a diagnosis of schizophrenia, bipolar and traumatic brain injury. UnsubstantiatedRead the full finding— CDSS inspection report, August 26, 2025 · control 08-AS-20250311142609

Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced complaint visit and delivered findings on the above allegation. LPA met with Licensee Edna Tabladillo and we discussed the purpose of the visit and elements of the complaint. Community Care Licensing (CCL) has investigated the above allegation. The investigation consisted of LPA observation, records review, interviews with staff, residents and outside sources. It was alleged that the facility staff did not safeguard Resident 1 (R1) personal belongings. It was reported that a staff member was stealing items from R1 including; clothing, jewelry, toiletries and dentures. LPA interviewed R1 who stated that they have lived at the facility for over two years and they are trying to move to a different board and care. R1 stated that several of their personal belongings including; pants, perfumes, lotions, dentures and jewelry have gone missing. R1 stated that the jewelry was "super cheap" and one size fits all. R1 stated thRead the full finding— CDSS inspection report, August 4, 2025 · control 08-AS-20250728115757

Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced visit to deliver investigative findings. LPA was granted entry into the facility and met with Administrator Rudy Tabladillo to whom LPA explained the purpose of the visit. Community Care Licensing (CCL) has investigated the above listed complaint allegations. The investigation consisted of LPA direct observation and interviews with staff and residents. It was alleged that the facility was in disrepair. It was reported that the facility had piles trash and "junk" in the back yard area. LPA’s observation confirmed that the outside of the facility was indeed in disrepair. Piles of junk and bags of recyclable trash were visible in the back yard area, contributing to an unsightly and potentially hazardous environment. The allegation of facility disrepair was substantiated based on visual evidence. SubstantiatedRead the full finding— CDSS inspection report, May 28, 2024 · control 08-AS-20210325085111

Licensing Program Analyst (LPA), Sabel Martinez, conducted an unannounced complaint investigation visit to deliver findings. The LPA introduced himself and disclosed the purpose of the visit to Caregiver Richard Barayno. Throughout the investigation, the Department secured pertinent records and conducted interviews with internal and external sources. It was alleged staff mismanaged a resident's medication. During a visit at the facility, the LPA witnessed resident medication had been pre-poured to unlabeled containers, and medication per-poured for that date could not be immediately located. Interviews with an internal source revealed it was the staff’s protocol to pre-pour medication into a separate container, at least one day in advance. Interviews with internal and external sources revealed there had been occasions when a resident’s medication was not provided. SubstantiatedRead the full finding— CDSS inspection report, June 22, 2023 · control 08-AS-20230316130349

Licensing Program Analyst (LPA) Elizabeth Hamilton conducted an unannounced complaint investigation visit at the facility. LPA was greeted at the front entrance by Licensee, Edna Tabladillo and granted entry after identifying herself. LPA explained the purpose of the visit which was to deliver findings for the above allegations. The Department’s investigation consisted of record reviews, interviews with staff, residents and outside sources. On March 14, 2023, it was alleged that staff did not allow resident to make phone calls. Specifically, it was alleged that the Licensee took resident 1’s (R1’s) personal cell phone so they could not make phone calls. Interviews with outside sources revealed R1 had a cellphone; however, R1’s responsible party removed the phone from their possession due to the amount of phone calls R1 made. UnsubstantiatedRead the full finding— CDSS inspection report, April 3, 2023 · control 08-AS-20230314085941