Veterans Home Chula Vista is a residential care home for the elderly (RCFE) in Chula Vista, San Diego County, California — state license #374601005, licensed for 55 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 11 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated April 16, 2026 — published below in full, verbatim and unscored.

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Veterans Home Chula Vista

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Residential care home for the elderly (RCFE) · Large community, 55 residents · Chula Vista, CA · San Diego County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #374601005, held since 2000 · read from the California state record on August 2, 2026 ·See on State Site →
700 East Naples Court · Chula Vista, San Diego County
Phone
(619) 205-1154
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryVerified in record
Dementia / memory careNot on file — ask the home
Hospice careApproved for 5 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
FACILITY SERVES ELDERLY RESIDENTS AGES 60 YEARS AND ABOVE; ALL OF WHOMMAY BE NON-AMBULATORY. FACILITY HAS A HOSPICE WAIVER FOR FIVE.State service designation985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 11 times and filed 11 documents. The most recent — a complaint investigation report on April 16, 2026 — closed with the state’s outcome word: “Unsubstantiated.”

Most recent state visit
April 16, 2026
Occupancy at that visit
23 of 55 beds

The state's published file for this home includes 6 documents with transcribed findings, dated October 18, 2021 to April 16, 2026. 6 of the 6 carry the state's recorded outcome word: “Unfounded” (4), “Unsubstantiated” (2). 6 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 8 of 11 documentsFull record on the state’s site →
20261 state visit · 1 document
Apr 16, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff hit resident

On April 16, 2026, Licensing Program Analyst (LPA) Marisela Garcia-Centeno conducted an unannounced visit to the facility to deliver findings related to the allegation in this complaint. LPA was greeted by Administrator Kathy Gabriel and informed her of the purpose of the visit. On February 18, 2026, Community Care Licensing (CCL) received a complaint alleging that staff struck Resident 1 (R1). Per the abuse report SOC 341 dated 02/18/2026, staff reported to the supervising registered nurse that R1 stated that on the night of 02/12/2026, a female staff member prevented R1 from watching television in the resident lounge, took the remote control, and “smacked” R1 in the face. The supervising registered nurse spoke with R1 at that time; however, R1 declined to provide details. The nurse documented no visible redness or bruising. On 02/17/2026, R1 was reassessed by a registered nurse and Administrator Kathy Gabriel, and no injuries or signs of distress were observed. (continue at LIC9099C)the state’s words, verbatim · CDSS document, Apr 16, 2026 · control 08-AS-20260218102350
20253 state visits · 3 documents
Aug 29, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 6, 2025Complaint investigation reportUnfounded

Allegation investigated: -Licensee neglect, contributing to resident’s skin breakdown. -Licensee did not meet resident’s incontinence care need. -Licensee did not provide responsible person with requested records.

Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced complaint visit to investigate the above allegations. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Administrator Kathy Gabriel. The Complainant alleged that Licensee’s neglect contributed to Person #1 (P1’s) skin breakdown, that Licensee did not meet P1’s incontinence care need, and the Licensee did not provide requested records to P1’s responsible person. [See LIC811 Confidential Names List for a description of R1.] CCLD’s investigation involved an un unannounced facility tour/welfare check and a collateral visit. The Department also interviewed pertinent administrative records and interviewed relevant facility staff and outside sources. [CONTINUED ON LIC 9099-C] Unfoundedthe state’s words, verbatim · CDSS document, Feb 6, 2025 · control 08-AS-20250127091151
Jan 17, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 4 documents
Aug 9, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 23, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not following physician’s orders Staff are not properly trained Staff did not safeguard resident’s property

Licensing Program Analyst (LPA) Alyssa Ramirez conducted an unannounced complaint visit to deliver findings on the above allegations. LPA met with Administrator Kathryn Gabriel and discussed the purpose of the visit and elements of the complaint. Community Care Licensing (CCL) has investigated the above allegations. The investigation consisted of records review, interviews with facility staff, clients and outside agency. It was reported to CCL that staff are not following physician’s orders, staff are not properly trained, and staff do not safeguard resident’s property. [Continued on LIC 9099-C] Unsubstantiatedthe state’s words, verbatim · CDSS document, May 23, 2024 · control 08-AS-20210105122026
Apr 3, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 8, 2024Complaint investigation reportUnfounded

Allegation investigated: Licensee did not protect a resident from abuse.

Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced visit to conduct a complaint investigation regarding the above allegation. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Administrator Kathy Gabriel. It was alleged that Licensee did not protect Resident #1 (R1) from the abuse of Resident #2 (R2). CCLD’s investigation involved an un unannounced facility tour/welfare check, as well as collateral visits to other locations. The Department also reviewed pertinent administrative records and interviewed relevant facility staff and outside sources. [CONTINUED ON LIC 9099-C] Unfoundedthe state’s words, verbatim · CDSS document, Mar 8, 2024 · control 08-AS-20240306153547
Beside homes the same size
Type A citations0typical 1
Type B citations0typical 1
Substantiated complaints0typical 2
Total complaints6typical 7
State visits on file11typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2000.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020253302024440202311020221102021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — San Diego County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (619) 205-1154

Is Veterans Home Chula Vista licensed?

Yes — Veterans Home Chula Vista is a licensed residential care home for the elderly (RCFE) in Chula Vista (San Diego County): California license #374601005, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 55 residents. State records list 11 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated April 16, 2026, was marked “Unsubstantiated” by the state.

Can Veterans Home Chula Vista care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Veterans Home Chula Vista with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY SERVES ELDERLY RESIDENTS AGES 60 YEARS AND ABOVE; ALL OF WHOMMAY BE NON-AMBULATORY. FACILITY HAS A HOSPICE WAIVER FOR FIVE.

How much does Veterans Home Chula Vista cost?

California's public licensing record does not include Veterans Home Chula Vista's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Veterans Home Chula Vista accept Medi-Cal or the Assisted Living Waiver?

Veterans Home Chula Vista is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

23 of 55 beds occupied (42%) when the state visited on April 16, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Veterans Home Chula Vista?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 11 state visits and 11 dated documents since 2021 for Veterans Home Chula Vista; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 16, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

6 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff hit resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On April 16, 2026, Licensing Program Analyst (LPA) Marisela Garcia-Centeno conducted an unannounced visit to the facility to deliver findings related to the allegation in this complaint. LPA was greeted by Administrator Kathy Gabriel and informed her of the purpose of the visit. On February 18, 2026, Community Care Licensing (CCL) received a complaint alleging that staff struck Resident 1 (R1). Per the abuse report SOC 341 dated 02/18/2026, staff reported to the supervising registered nurse that R1 stated that on the night of 02/12/2026, a female staff member prevented R1 from watching television in the resident lounge, took the remote control, and “smacked” R1 in the face. The supervising registered nurse spoke with R1 at that time; however, R1 declined to provide details. The nurse documented no visible redness or bruising. On 02/17/2026, R1 was reassessed by a registered nurse and Administrator Kathy Gabriel, and no injuries or signs of distress were observed. (continue at LIC9099C)CDSS inspection report, April 16, 2026 · control 08-AS-20260218102350

2025

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewed-Licensee neglect, contributing to resident’s skin breakdown. -Licensee did not meet resident’s incontinence care need. -Licensee did not provide responsible person with requested records.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced complaint visit to investigate the above allegations. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Administrator Kathy Gabriel. The Complainant alleged that Licensee’s neglect contributed to Person #1 (P1’s) skin breakdown, that Licensee did not meet P1’s incontinence care need, and the Licensee did not provide requested records to P1’s responsible person. [See LIC811 Confidential Names List for a description of R1.] CCLD’s investigation involved an un unannounced facility tour/welfare check and a collateral visit. The Department also interviewed pertinent administrative records and interviewed relevant facility staff and outside sources. [CONTINUED ON LIC 9099-C] UnfoundedCDSS inspection report, February 6, 2025 · control 08-AS-20250127091151

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not following physician’s orders Staff are not properly trained Staff did not safeguard resident’s property
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Alyssa Ramirez conducted an unannounced complaint visit to deliver findings on the above allegations. LPA met with Administrator Kathryn Gabriel and discussed the purpose of the visit and elements of the complaint. Community Care Licensing (CCL) has investigated the above allegations. The investigation consisted of records review, interviews with facility staff, clients and outside agency. It was reported to CCL that staff are not following physician’s orders, staff are not properly trained, and staff do not safeguard resident’s property. [Continued on LIC 9099-C] UnsubstantiatedCDSS inspection report, May 23, 2024 · control 08-AS-20210105122026
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedLicensee did not protect a resident from abuse.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced visit to conduct a complaint investigation regarding the above allegation. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Administrator Kathy Gabriel. It was alleged that Licensee did not protect Resident #1 (R1) from the abuse of Resident #2 (R2). CCLD’s investigation involved an un unannounced facility tour/welfare check, as well as collateral visits to other locations. The Department also reviewed pertinent administrative records and interviewed relevant facility staff and outside sources. [CONTINUED ON LIC 9099-C] UnfoundedCDSS inspection report, March 8, 2024 · control 08-AS-20240306153547

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
6
typical for this size: 7
State visits on file
11
typical for this size: 19
See the full inspection record on the state's site →
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(619) 205-1154
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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