Villa Bernardo is a residential care home for the elderly (RCFE) in Escondido, San Diego County, California — state license #371881418, licensed for 10 residents, listed as licensed/pending increase in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 7 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated June 18, 2026 — published below in full, verbatim and unscored.

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Villa Bernardo

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Residential care home for the elderly (RCFE) · Mid-size home, 10 residents · Escondido, CA · San Diego County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #371881418, held since 2023 · read from the California state record on August 2, 2026 ·See on State Site →
2960 Bernardo Ave · Escondido, San Diego County
Phone
(858) 925-8858
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 10 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 10 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER; APPROVED FOR CAPACITY OF 10 NON-AMBULATORY; HOSPICE WAIVER APPROVED FOR 10 HOSPICE RESIDENTSState service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2023, the state has visited this home 7 times and filed 7 documents. The most recent is a facility evaluation report, dated June 18, 2026.

Most recent state visit
June 18, 2026
Occupancy at the February 10, 2026 visit
10 of 10 beds

The state's published file for this home includes 2 documents with transcribed findings, dated September 25, 2025 to February 10, 2026. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 7 documentsFull record on the state’s site →
20263 state visits · 3 documents
Jun 18, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 18, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 10, 2026Complaint investigation reportUnfounded

Allegation investigated: Staff would not release residents paperwork to authorized representative.

Licensing Program Analyst (LPA) Janira Arreola, conducted an unannounced visit to the facility in order to investigate the above allegations. LPA met with Staff, Rommel Abedoza who was informed of the purpose of the visit. LPA spoke with Administrator and Licensee, Zayden Chen over the phone during the time of the visit. During the visit, LPA conducted interviews, conducted a walk through, and conducted records review. "Staff would not release residents paperwork to authorized representative." It was alleged that records such as Resident #1 (R1)'s LIC602 and medications list were requested by an authorized representative for R1 and were not provided. LPA conducted an interview with the administrator who revealed R1 is conserved. The administrator revealed an outside agency was requesting LIC602 and medications list for R1 who was not their authorized representative. Records review for R1 confirmed who R1's conservator is and confirmed that the conservator on file was not the person reqthe state’s words, verbatim · CDSS document, Feb 10, 2026 · control 18-AS-20260204160956
20251 state visit · 1 document
Sep 25, 2025Complaint investigation reportSubstantiated

Allegation investigated: Neglect/Lack of Care and Supervision resulted in hospitalization

Licensing Program Analyst (LPA) Janira Arreola conducted an unannounced visit in order to deliver findings for the above allegation. LPA met with Staff, Rommel Abedoza who was informed of the purpose of the visit. LPA spoke with the current administrator, Lynn Drummond and Licensee Zayden chen over the phone who were informed of the purpose of the visit. The investigation consisted of interviews and records review. It was alleged “Neglect/Lack of Care and Supervision resulted in hospitalization” of Resident #1 (R1). It was alleged R1 developed an open wound with maggots due to neglect by facility staff. Substantiatedthe state’s words, verbatim · CDSS document, Sep 25, 2025 · control 18-AS-20240717163615
20242 state visits · 2 documents
Jul 18, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 17, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 0
Type B citations0typical 0
Substantiated complaints1typical 0
Total complaints2typical 1
State visits on file7typical 8
“Typical” is the statewide median across the 307 licensed mid-size homes (7–15 beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2023.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026330202511120242202023110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — San Diego County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (858) 925-8858

Is Villa Bernardo licensed?

Yes — Villa Bernardo is a licensed residential care home for the elderly (RCFE) in Escondido (San Diego County): California license #371881418, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 10 residents. State records list 7 inspection and complaint documents since 2023; the most recent, a facility evaluation report dated June 18, 2026, appears in the inspection record on this page.

Can Villa Bernardo care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Villa Bernardo with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER; APPROVED FOR CAPACITY OF 10 NON-AMBULATORY; HOSPICE WAIVER APPROVED FOR 10 HOSPICE RESIDENTS

How much does Villa Bernardo cost?

California's public licensing record does not include Villa Bernardo's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Villa Bernardo accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Villa Bernardo through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in San Diego County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

10 of 10 beds occupied (100%) when the state visited on February 10, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Villa Bernardo?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 7 state visits and 7 dated documents since 2023 for Villa Bernardo; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 10, 2026, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff would not release residents paperwork to authorized representative.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Janira Arreola, conducted an unannounced visit to the facility in order to investigate the above allegations. LPA met with Staff, Rommel Abedoza who was informed of the purpose of the visit. LPA spoke with Administrator and Licensee, Zayden Chen over the phone during the time of the visit. During the visit, LPA conducted interviews, conducted a walk through, and conducted records review. "Staff would not release residents paperwork to authorized representative." It was alleged that records such as Resident #1 (R1)'s LIC602 and medications list were requested by an authorized representative for R1 and were not provided. LPA conducted an interview with the administrator who revealed R1 is conserved. The administrator revealed an outside agency was requesting LIC602 and medications list for R1 who was not their authorized representative. Records review for R1 confirmed who R1's conservator is and confirmed that the conservator on file was not the person reqCDSS inspection report, February 10, 2026 · control 18-AS-20260204160956

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedNeglect/Lack of Care and Supervision resulted in hospitalization
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Janira Arreola conducted an unannounced visit in order to deliver findings for the above allegation. LPA met with Staff, Rommel Abedoza who was informed of the purpose of the visit. LPA spoke with the current administrator, Lynn Drummond and Licensee Zayden chen over the phone who were informed of the purpose of the visit. The investigation consisted of interviews and records review. It was alleged “Neglect/Lack of Care and Supervision resulted in hospitalization” of Resident #1 (R1). It was alleged R1 developed an open wound with maggots due to neglect by facility staff. SubstantiatedCDSS inspection report, September 25, 2025 · control 18-AS-20240717163615

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 7 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
2
typical for this size: 1
State visits on file
7
typical for this size: 8
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(858) 925-8858
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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