Silvercare Homes

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sarina Ramirez made an unannounced visit to the facility to conduct a required annual inspection. LPA met with Administrator Rolando Serquinia, and discussed the purpose of the visit. The facility is a Residential Care Facility for the Elderly (RCFE) with a license capacity of (6), a current census of (6). LPA conducted an overall inspection of the facility, which included, but was not limited to, the following: Physical Plant/Environment: Indoor and outdoor passageways are free of obstruction. The facility does not have a swimming pool or similar bodies of water. The facility has sufficient lighting and is maintained at a comfortable temperature. The facility has sufficient indoor and outdoor space for resident activities. The facility is equipped with operating smoke detectors/carbon monoxide alarms, working laundry equipment, and telephone service. Resident’s showers, toilets, and hand washing areas were operating properly. The hot water temperature in two (2) resident bathrooms measured between 110.1 and 110.6 degrees F. Four (4) resident’s bedrooms had beds, bed linen, chairs, dresser, storage space and sufficient lighting. The facility has sufficient linens, towels, and personal hygiene items for residents. The facility has posted in a common area, facility license, administrator certificate, facility sketch, personal rights, CCLD complaint poster, and Ombudsman poster. Food Service: Facility kitchen and dining area are maintained clean. The facility has sufficient non-perishable and perishable food supply for residents in care. Sharps and chemicals were kept locked and inaccessible to residents in care. Continuation on LIC – 809C: Care & Supervision: Facility has 24-hour/7days a week care staff. Facility staff have current CPR/first aid training and background cleared. Medical Related Services: Resident’s medications are labeled and centrally stored in a locked cabinet. Technical Violation issued for missing signatures. Record Review: Three (3) Staff files reviewed were observed to be complete. Four (4) Resident files reviewed were observed to be incomplete, Technical Assistance issued for missing needs and service plans. Last disaster drill conducted on 01/02/26. LPA reminded Administrator annual fees are due 06/29/26. Based on observations and record review technical assistance and technical violations were issued however no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report along (LIC 809/C) with LIC 9102 were discussed and provided to Administrator Rolando Serquinia at the conclusion of the visit. .the state’s words, verbatim · CDSS document, May 19, 2026

The state marks this report as 5 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.

Type of visit: Required - 1 Year

On 10/09/2025, Licensing Program Analyst (LPA) Beena Singh made an unannounced visit to the facility to conduct a required annual inspection. LPA Singh met with staff Josephine Rivera and granted entry to the facility and Administrator, Rolando Serquinia arrived during this visit, and LPA Singh discussed the purpose of this visit. The facility is a Residential Care Facility for the Elderly (RCFE) with a license capacity of (6) and a current census of (4) residents in care. LPA Singh conducted an overall inspection of the facility, which included, but was not limited to, the following: Physical Plant: The facility is operating in the capacity approved by Community Care Licensing (CCL). There are no obstructions to indoor and outdoor passageways. The facility is maintained at a comfortable temperature. LPA Singh inspected resident bedrooms; they are equipped with required furniture such as: mattresses, night stands, storage space, and sufficient lighting; bathrooms were clean, and appliances were operating appropriately. LPA observed sufficient furniture and lighting throughout the facility. LPA measured and observed the water temperatures in the bathrooms to be at 115 degrees F The facility is equipped with operating smoke detectors and carbon monoxide alarms and in working condition. Posters such as personal rights, the CCL complaint poster, and the disaster plan were posted in a common area. Cleaning supplies, toxins, sharps, and other dangerous items were kept inaccessible to residents in care. There was a designated storage space for resident/staff files. Overall, the facility is clean, in good repair, and operating in safe conditions for residents in care. Food Service: Facility kitchen and dining areas are maintained clean. The facility has sufficient non-perishable and perishable food supply for residents in care. Facility's refrigerator has sufficient food storage space. Health Related Services: LPA Singh review of medications reveals medications are centrally stored in a locked cabinet and a record of resident medications is maintained at the facility. Personnel/Resident Records: LPA Singh reviewed two (2) staff files and four(4) residents files. The Administrator’s certification is current. Staff records were reviewed for health screenings, criminal record clearances/exemptions, first aid/CPR training certification, and training. Resident files were reviewed for emergency contacts, Admission Agreements, appraisals, medication assessments and plans. Fire and emergency disaster drill was conducted on 09/5/2025. An exit interview was conducted, and this report (LIC809) and (LIC809C) was discussed and provided to Facility Administrator Rolando Serquinia.the state’s words, verbatim · CDSS document, Oct 9, 2025

Allegation investigated: Licensee is not keeping the facility free from pests

Licensing Program Analyst (LPA) Becky Mann conducted an unannounced visit to the facility to initiate a complaint investigation. LPA met with Rolando Serquinia, Administrator and explained the purpose of the visit. The investigation consisted of LPA pertinent record reviews, observations and interviews with staff. The allegation that Licensee is not keeping the facility free from pests. Interview with staff revealed that the facility has had an ongoing issue with roaches for a few months. Based on LPA observations, roach excrements were found behind the refrigerator, pantry, and kitchen cabinets. LPA also observed a small size live roach on the top of the fridge door. Based on observations, interviews, and record reviews, the allegation is SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. During today’s visit, a deficiency was cited and an exit interview was conducted, and this report LIC9099, LIC9099D and appeal rights were discussed and provided to Rolando, Administrator. Substantiatedthe state’s words, verbatim · CDSS document, Aug 13, 2025 · control 56-AS-20250807171708

From the deficiency page — Deficiency type: Type B · Section cited: CCR 80087(a)(1) · Plan of correction due date: Aug 20, 2025

80087(a) The facility shall be clean, safe, sanitary and in good repair at all times for the safety and well-being of clients, employees and visitors. (1).. licensee shall...keep the facility free of flies and other insects. This requirement is not met as evidenced by: Based on LPA observations, interviews, and record reviews the administrator did not keep the facility clean and enforce the pest control service which allowed pest to become an ongoing issue which poses a potential health, safety and personal risk to persons in care.the state’s words, verbatim · CDSS document, Aug 13, 2025

Plan of correction: Administrator stated that they will conduct a thorough cleaning of facility to remove all pest excrements. Obtain a professional pest control service purchase to eliminate the pest. Send pictures of cleaning and invoice to LPA via email by POC due date.

Allegation investigated: Staff are not following general food requirements

Licensing Program Analyst (LPA) Magda Malcore made an unannounced visit to the facility to conduct a complaint investigation on the above complaint allegation. LPA met with Administrator, Rolando Serquinia, and discussed the purpose of the visit. Regarding the allegation, staff are not following general food requirements, LPA observed the facility maintained nonperishable foods for minimum of one week and perishable foods for a minimum of two days. Three (3) residents interviews reveal they are being provided breakfast, lunch, dinner and snacks. Based observations and interviews, the above allegation is Unsubstantiated. Unsubstantiated meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted and a copy of this report was provided to Administrator Serquinia at the conclusion of the visit. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 27, 2025 · control 56-AS-20250325121813

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87303(a) · Plan of correction due date: Mar 31, 2025

87303(a)The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors..this requirement is not met as evidenced by: The Licensee did not comply with the section cited above by not ensuring the broken front window was repaired; which poses a potential health, safety, and personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Mar 27, 2025

Plan of correction: The licensee stated that the broken window will be repaired on Saturday 3/29/2025. The Licensee shall submit proof of repairs to the licensing agency by POC due date.

Type of visit: Required - 1 Year

Licensing Program Analysts (LPAs) Magda Malcore and Becky Mann made an unannounced visit to the facility to conduct a required annual inspection. LPAs met with Administrator, Rolando Serquinia, and discussed the purpose of the visit. The facility is a Residential Care Facility for the Elderly (RCFE) with a license capacity of (6) and a current census of (4) residents in care. LPAs conducted an overall inspection of the facility, which included, but was not limited to, the following: Operation/Physical Plant: Outdoor passageways were not free of obstruction. LPA was not able to clearly walk to the side of the house without brushing against Lime tree. The facility has no swimming pools or similar bodies of water. The facility has sufficient indoor and outdoor space for resident activities. Resident bathroom equipment was operating in a safe and sanitary condition. The hot water temperature in bathrooms measured 109 degrees F. Resident bedrooms were equipped with beds, bed linen, nightstands, chairs, storage space and sufficient lighting. Facility has operating carbon monoxide alarms, signal system, and telephone service. The facility has sufficient linen, towels, and personal hygiene items for residents. Sharps, disinfectants, and cleaning solutions were kept locked. The facility has an emergency disaster plan, current disaster drill, and facility insurance on file. The facility has posted in a common area Ombudsman poster, Community Care Licensing Poster, Emergency evacuation sketch, and emergency telephone numbers. The facility has 24-hour, 7 days a week care staff. Food Service: Facility kitchen and dining areas are maintained clean. The facility has sufficient non-perishable and perishable food supply for residents in care. Facility's refrigerator has sufficient food storage space. Health Related Services: LPAs review of medications reveals medications are centrally stored in a locked cabinet and a record of resident medications is maintained at the facility. Personnel/Resident Records: The Administrator’s certification is current. Staff records were reviewed for health screenings, criminal record clearances/exemptions, first aid/CPR training certification, and training. Resident files were reviewed for emergency contacts, Admission Agreements, appraisals, medication assessments and plans. Based on observations and record review, a deficiency and a technical advisory was cited per Title 22, of The California Code of Regulations. An exit interview was conducted where this report and a plan of correction were discussed. A copy of this report was provided with Appeal Rights to the Administrator at the conclusion of the visit.the state’s words, verbatim · CDSS document, Aug 19, 2024

The state marks this report as 4 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.