Aaspen Villagecare Ii is a residential care home for the elderly (RCFE) in Yucca Valley, San Bernardino County, California — state license #366423704, licensed for 15 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 14 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated February 11, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 18 times and filed 14 documents. The most recent — a complaint investigation report on February 11, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 6 documents with transcribed findings, dated September 5, 2023 to February 11, 2026. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (4). 6 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Feb 11, 2026Unsubstantiated
Allegation investigated: Facility staff prevented resident from seeing physician of choice Facility staff did not ensure resident had appropriate clothing Facility staff did not assist resident with transferring to wheelchair
Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced visit to the facility to conclude the complaint investigation and deliver findings on the above allegations. LPA met with House Manager, Amanda Roberts, who was informed of today’s visit. The investigation consisted of LPA observations, reviewing pertinent records, and interviews with relevant parties. Regarding the allegation, facility staff prevented resident from seeing physician of choice, there is not enough evidence to corroborate this allegation. Interview with resident #1(R1) indicates that staff did not prevent them from seeing a physician of their choice. Interviews with five (5) staff indicate that they did not prevent R1 from seeing a physician of choice. Regarding the allegation, facility staff did not ensure resident had appropriate clothing, there is not enough evidence to corroborate this allegation. Interview with (R1) indicates that they had appropriate clothing to wear. Interviews with five (5) stthe state’s words, verbatim · CDSS document, Feb 11, 2026 · control 56-AS-20240301121823
Jan 26, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 7, 2025Unsubstantiated
Allegation investigated: Staff does not ensure residents are provided a comfortable temperature.
Licensing Program Analyst (LPA) Sarina Ramirez conducted an unannounced visit to the facility to conduct a complaint investigation on the above allegation. LPA met with Administrator Chris Tanabe, and discussed the purpose of the visit. LPA was unable to conduct a walkthrough of facility due to being closed for renovations and no residents in care. LPA conducted two (2) staff interviews, staff informed LPA the facility temperature was kept between 72-74 Degrees F. LPA conducted one (1) resident interview informing LPA the facility temperature was not always hot, the facility kept a machine that blew out cold air throughout the facility. Based on LPA’s previous visit, the facility temperature was kept at a comfortable temperature. Based on observation, interviews, and pertinent documents the allegation is unsubstantiated. An Unsubstantiated complaint means, that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violationthe state’s words, verbatim · CDSS document, Jul 7, 2025 · control 56-AS-20250702113737
Jul 7, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 27, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 19, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 9, 2025Unsubstantiated
Allegation investigated: Staff did not inform authorized representative of residents death
Licensing Program Analyst (LPA) Sarina Ramirez conducted an unannounced visit to deliver findings on the allegations mentioned. LPA met with House Manager Denise Colvin and explained the purpose of the visit. LPA's investigation involved interviews and records review. It is alleged staff did not inform Authorized Representative of Resident 1 (R1) death. LPA never received clarification on who R1 was. LPA conducted interviews with staff stating when residents pass the Administrator follows up with their responsible parties. Administrator provided documentation to corroborate the attempted communication to R1’s authorized representative. Based on LPAs record review, interviews, and lack of evidence the above allegation is Unsubstantiated. A finding that complaints are UNSUBSTANTIATED means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted, and this reportthe state’s words, verbatim · CDSS document, Jun 9, 2025 · control 56-AS-20250401124750
Jun 9, 2025Substantiated
Allegation investigated: License did not adhere to eviction protocs with residents in care.
Licensing Program Analyst (LPA) Sarina Ramirez conducted an unannounced visit to deliver findings on the allegation mentioned. LPA met with House Manager Denise Colvin and explained the purpose of the visit. The Department's investigation involved observations, interviews, and records review. The allegation indicates Administrator/Licensee did not adhere to eviction protocols with residents in care. During the investigation, LPA Ramirez was able to obtain evidence to corroborate the allegation above. LPA conducted six (6) resident interviews, four (4) residents indicated that the Administrator did provide sixty (60) days written notice of eviction due to the facility renovations. Four (4) staff interviewed informed LPA residents were given (60) day evictions notices. Records review indicated that the Administrator provided Eviction Notice to residents on April 28, 2025 and residents were requested to vacate the facility by June 28,2025. Substantiatedthe state’s words, verbatim · CDSS document, Jun 9, 2025 · control 56-AS-20250520085037
Jun 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 19, 2025Unsubstantiated
Allegation investigated: Staff did not ensure that facility has an adequate amount of food in refrigerator and freezer for the residents Staff did not ensure that there is substance or variety in the food served to the residents Staff did not ensure that food served to the residents matches what is on the menu Staff is not following the residents' special diets
Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced complaint visit to the facility. LPA met House Manager, Denise Colvin and Administrator, Chris Tanabe and informed the purpose of the visit. Regarding the allegation, staff did not ensure that facility has an adequate amount of food in refrigerator and freezer for the residents, LPA observed an adequate amount of food in facility refrigerators and freezers. Administrator and staff interviews reveal they do ensure that facility has an adequate amount of food in refrigerator and freezer. Five (5) residents interviews reveal they are provided sufficient amount of food during meal service. Regarding the allegation, staff did not ensure that there is substance or variety in the food served to the residents, LPA observed a variety of perishable and non-perishable food stored at the facility. Administrator and staff interviews reveal they do ensure that there is substance or variety in the food served to the residents. Unsthe state’s words, verbatim · CDSS document, May 19, 2025 · control 56-AS-20250512153450
Jan 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 18, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 5, 2023Substantiated
Allegation investigated: Staff are falsifying facility's records. Medications are not given as prescribed Staff failed to seek medical treatment for resident in a timely manner. Staff handled resident in a rough manner, causing bruising.
Licensing Program Analyst (LPA) Javina George made an unannounced visit to the facility to deliver findings for the allegation(s) noted above. LPA met with Lora Statler, House Manager. Administrator Christopher Tanabe was available via telephone. and explained the purpose of the visit and the elements of the allegation(s). The allegation was investigated, the investigation consisted of observation, interviews and record review. Staff are falsifying facility's records. The allegation noted above was investigated by the Department; Facility documentation was reviewed, and interviews were conducted; the following was revealed; It is alleged that facility were not dispensing resident medications as prescribed by their physician. Investigation revealed that facility staff had been entering their initials in the Medication Administration Records (MAR) sheet, which monitors and logs when medication has been dispensed. Entering initials into this MAR sheet acknowledges that the staff *** Contithe state’s words, verbatim · CDSS document, Sep 5, 2023 · control 18-AS-20201210110931
Year-by-year trend
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Is Aaspen Villagecare Ii licensed?
Yes — Aaspen Villagecare Ii is a licensed residential care home for the elderly (RCFE) in Yucca Valley (San Bernardino County): California license #366423704, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 15 residents. State records list 14 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated February 11, 2026, was marked “Unsubstantiated” by the state.
Can Aaspen Villagecare Ii care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Aaspen Villagecare Ii with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record15 NON-AMBULATORY, OF WHICH (1) MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 6.
How much does Aaspen Villagecare Ii cost?
California's public licensing record does not include Aaspen Villagecare Ii's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Aaspen Villagecare Ii accept Medi-Cal or the Assisted Living Waiver?
Aaspen Villagecare Ii is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
2 of 15 beds occupied (13%) when the state visited on February 11, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Aaspen Villagecare Ii?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 18 state visits and 14 dated documents since 2022 for Aaspen Villagecare Ii; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 11, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 18 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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