Jasmin Terrace At Yucca Valley

Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced visit to the facility to initiate a complaint investigation. LPA met with Maria Carrillo Molina, Dietary Supervisor and explained the purpose of the visit. LPA toured the facility, obtained pertient documents and conducted interviews. Regarding the allegation that staff are withholding residents' personal funds, On 6/26/23, Resident #1 (R1) went to see the Administrator regarding a $100 dollar check that R1 received. R1 stated that the Administrator was not as facility and did not cash the check. On 6/27/23, Staff #1 (S1) stated that (R1) had approached (S1) about a $100 dollar check. S1 stated that the Administrator is out of state and S1 did not have access to the residents' cash funds. On 6/27/23, S1 provided R1 with $20 dollars out of their own money and provided an additional $80 dollars today, 6/28/23, again out of their money. Interviews with staff confirm that the Administrator is currently out of state andRead the full finding— CDSS inspection report, June 28, 2023 · control 56-AS-20230627101007

Licensing Program Analyst (LPA) Rayshaun Nickolas visited the facility unannounced to deliver the finding on the above allegations. LPA met with MedTech Andres Castaneda and explained the purpose of the visit. The investigation included a facility tour, file reviews, and interviews with relevant parties. Allegation #1 “Resident sustained injuries while in care”. The allegation alleged that on December 21, 2022, resident #1 (R1) was discovered by the reporting party (RP) with a bump on the right forehead and two (2) cuts and wounds on the left leg. LPA Nickolas' interview with the RP revealed that upon discovering R1, the RP notified the administrator, and the administrator agreed to call the paramedics. LPA Nickolas' interview with the administrator confirmed that RP discovered R1 in R1's room with injuries. The administrator confirmed that the RP notified them of this discovery, and emergency services were called. LPA Nickolas' file review revealed that on December 23, 2022, our agencRead the full finding— CDSS inspection report, June 27, 2023 · control 56-AS-20221222161036

Licensing Program Analyst (LPA) Magda Malcore conducted a 10-Day complaint investigation at the facility. LPA Malcore met with Dietary Supervisor Maria Carrillo Molina an discussed the purpose of the visit. The investigation consisted of facility tour, interviews, obtaining and reviewing pertinent files and documents. Regarding the allegation that staff do not ensure safe personal hygiene while in the kitchen, LPA toured the kitchen and observed all staff in the kitchen wearing mask, gloves, and hair nets. LPA did not observed any food left out and open. The kitchen was free of odors, kitchen counters and floors were clean. LPA reviewed staff files which reveal that staff is trained in safety protocals. Staff interviews deny that staff do not ensure safe personal hygiene while in the kitchen. Three (3) out of four (4) residents interviewed stated they have not witnessed staff not using safe personal hygiene while in the kitchen. UnsubstantiatedRead the full finding— CDSS inspection report, April 26, 2023 · control 56-AS-20230424105500

Licensing Program Analyst (LPA) Magda Malcore made an unannounced visit to the facility to deliver findings on the above complaint allegation. LPA met with Licensee/Administrator, Michael Garcia and discussed the purpose of the visit. The investigation consisted of interviews with residents, staff, and document review. Regarding the allegation that staff hit resident, the Administrator and all staff interviewed deny hitting residents or witnessing staff hitting residents in care. Three (3) out of five (5) residents deny being hit by staff nor have they witnessed staff hit any residents in care. Two (2) residents we unable to corroborate or refute the allegation. Interviews with staff reveal that resident #1 (R1) had an unwitnessed fall that resulted in R1 sustaining a cut above left eye. An unusual incident/injury report was submitted to Community Care Licensing. R1 was given first aid, medically assessed by two (2) caregivers and R1’s family were notified of the incident. UnsubstantiaRead the full finding— CDSS inspection report, April 3, 2023 · control 56-AS-20230309152937

Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced visit to continue the complaint investigation and deliver findings on the above allegations. LPA met with Licensee/Administrator, Michael Garcia and discussed the purpose of the visit. The investigation consisted of interviews with residents, staff, and document review. Regarding the allegation that staff mismanage residents' medication, interviews with staff deny spilling residents’ medication, giving discontinued medication, and giving double dosages to residents in care. Three (3) residents interviewed deny that staff has mismanaged their medications. One (1) resident interviewed stated that they do not take medication. Interviews with staff reveal that two (2) medical technicians (MedTechs) count the medication prior to administering the medication to the resident to ensure that the proper dosage is given. Interviews with staff reveal that discontinued medication is logged, packaged, and returned to the pharmacyRead the full finding— CDSS inspection report, April 3, 2023 · control 56-AS-20230221161840

Licensing Program Analyst (LPA) Magda Malcore made an unannounced visit to the facility to continue the complaint investigation and deliver findings on above complaint allegations. LPA Malcore met with Administrator, Michael Garcia and discussed the purpose of the visit. Regarding facility has bedbugs, LPA reviewed and obtained copies of service reports for pest control treatment at the facility. During the investigation, LPA observed staff moving furniture in resident's (R1) bedroom in preparation for bed bug heat treatment. R1 was relocated to another bedroom temporarily. LPA observed that R1’s temporary bedroom was clean and did not observe any insects. LPA observed that R1’s bathroom was clean and toilet functional. All five (5) residents interviewed did not observe bed bugs in the facility. Although the facility is experiencing a bed bug incident, they are taking appropriate steps to help mitigate the issue. UnsubstantiatedRead the full finding— CDSS inspection report, March 13, 2023 · control 56-AS-20230222085840

Licensing Program Analysts (LPAs), Magda Malcore and Anna Bueno conducted an unannounced visit to initiate and deliver a complaint investigation regarding the above-mentioned allegations. LPAs met with Administrator, Michael Garcia and informed Garcia the purpose of the visit. During today’s visit, LPAs toured the facility, obtained copies of relevant documents, interviewed staff and residents. Records reveal that resident does not require walking assisted devices. LPAs observed resident (R1) walking on their own. Interview with staff reveal that R1 does not require assistance getting out of bed. LPAs reviewed video of incident that occurred on 2/12/23 involving R1. The video showed R1 walking and tripping on a long blanket that R1 was holding and fell face down on the floor. LPAs attempted to interview R1 but they were not responsive. Resident interviews deny that staff is physically abusive. Resident interviews confirm that they have not heard of staff abusing residents. UnsubstantiaRead the full finding— CDSS inspection report, February 17, 2023 · control 56-AS-20230216082711

Licensing Program Analysts (LPA) Bernadette Allen arrived at the facility unannounced to conduct a complaint investigation and deliver the findings for the allegations listed above. LPA met with Administrator Michael Garcia. During LPA Allen visit a tour of the facity was done and there were roaches seen through out the facility. Documents were also reviewed and the exterminators have provided recommendations for the inside and outside of the facility to assist with the control and or ellimination of the rodents. The records reviewed does show that there were visits on 12/30/2022, 1/9/2023 and 1/25/2023 and the recommendations have not been put in place control and /or eliminate the rodent problem. Based on observation,record review and interviews conducted the above allegation is Substantiated. SubstantiatedRead the full finding— CDSS inspection report, January 26, 2023 · control 56-AS-20230120164232

Licensing Program Analysts (LPA) Bernadette Allen arrived at the facility unannounced to conduct a complaint investigation and deliver the findings for the allegations listed above. LPA met with Administrator Michael Garcia. LPA interviewed resident one (1) who said that staff members have not physically, verbally abused or disrespect them. (R1) said that they were mad and missed their family down the hill. (R1) said that their medications were given to them daily but through them away in the trash because they wanted to leave the facility. Records reviewed also showed that (R1) was given their medications daily. (R1) was asked if the staff tried to stop them from burning their face and (R1) said yes but they wouldn't allow them to get close (R1) also stated that staff does threat them with respect. Interviews were conducted with four (4) staff members who said staff did try to provide assistance to (R1) but (R1) would not allow anyone to get close enough to stop them from burning themRead the full finding— CDSS inspection report, January 26, 2023 · control 56-AS-20230120164232

Licensing Program Analyst (LPA) Melody Brown met with Licensee Virginia Garcia and Administrator Michael Garcia at Community Care Licensing Division (CCLD) Adult and Senior Care (ASC) Regional Office 01/12/2023 at 01:00 PM to deliver findings for the allegations listed above. LPA Brown explained the purpose of the requested Office Visit. The Department investigation included staff interviews, interviews with other pertinent individuals, and review of relevant records. Based on the evidence collected during the investigation, the Department determined that there was corroborating evidence to support that staff neglect resulted in R1 being injured by R2. Department investigation revealed that on 01/09/2022, two (2) staff were working at the facility during the night shift (11:00 PM - 7:00 AM). At around 01:00 AM, Staff # 1 (S1) was on a break when Staff #2 (S2) who was responsible for care and supervision of around 59 facility residents, exited the facility Memory Care Unit to assist anoRead the full finding— CDSS inspection report, January 12, 2023 · control 18-AS-20220120084124

Licensing Program Analysts (LPA) Bernadette Allen arrived at the facility unannounced to conduct a complaint investigation and deliver the findings for the complaint allegations listed above. LPA met with Administrator Michael Garcia. During today’s visit, LPA Allen toured the facility, interviewed nine (9) staff members and nine (9) residents, and reviewed resident file. Allegation #1-Staff gave marijuana products to residents in care without proper authorization. LPA Allen interviewed nine (9) staff members and nine (9) residents and found that staff member has not given marijuana products to the residents in care. Allegation #2-Staff yells at residents in care. LPA Allen interviewed nine (9) staff members and nine (9) residents and LPA Allen found that staff members does not yell at residents in care. UnsubstantiatedRead the full finding— CDSS inspection report, November 16, 2022 · control 56-AS-20221110130446

Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to initiate a complaint investigation for the above-mentioned allegation. LPA met with Administrator Michael Garcia and discussed the purpose of the visit. Allegation: The licensee did not maintain a comfortable temperature in the facility. LPA Allen toured the inside of the facility and observed two thermostats in the main dining area, one read 85 degrees, and the other read 90 degrees. The administrator informed LPA that he is currently working with an air conditioning company to get the air conditioning unit fully operational. LPA observed one cooling fan at the reception area, two cooling fans in the dining area, two cooling fans in the kitchen area, and three cooling fans in the TV room. LPA toured eleven (11) residents’ rooms in assisted living and nine (9) resident rooms in memory care unit. All resident rooms that were toured did have working air conditioning units. Interviews conducted with six (6)Read the full finding— CDSS inspection report, September 7, 2022 · control 56-AS-20220907102215

On 08/26/2022 at 10:30 AM, Licensing Program Analysts (LPA) Melody Brown and Paola Guerrero met with Administrator Michael Garcia at California Community Care Licensing Division (CCLD) Regional Office to deliver the findings for the above allegation. The investigation was conducted by LPA Brown. LPA Brown toured the facility, conducted interviews, and reviewed facility files. The allegation indicates that facility does not provide activities. Interviews with staffs and residents indicated that the facility has no activities for residents. LPA Brown interviewed six (6) residents and seven (7) staffs. Interview with residents indicated that facility do not have activities for the residents and LPA Brown was not able to interview three (3) residents due to them being not oriented and unable to answer LPA Browns' questions. LPA Brown interviewed seven (7) staff. and five (5) out of seven (7) staff stated that the facility do not have activities for residents. *** continuation on LIC 9099C*Read the full finding— CDSS inspection report, August 26, 2022 · control 18-AS-20220128162918

Licensing Program Analyst (LPA) Ryan Gardner conducted an unannounced visit to the facility for the purpose of initiating an investigation and delivering findings for the above complaint allegation. LPA Gardner met with Administrator Michael Garcia and explained the reason for the visit. At the time of the visit, there were seventy-five (75) residents, and twelve (12) staff present. During today’s visit, LPA Gardner toured the facility, interviewed staff members, and interviewed residents. For allegation: Staff do not treat resident with dignity: LPA Gardner found through interviews conducted that the above allegation could not be collaborated by witnesses. There was not enough evidence found during the investigation to prove the allegation occurred. Based on the information found and provided, the allegation listed above is deemed UNSUBSTANTIATED. UnsubstantiatedRead the full finding— CDSS inspection report, August 9, 2022 · control 56-AS-20220804081200

Licensing Program Analyst (LPA) Melody Brown conducted an unannounced visit 07/28/2022 at 09:00 AM to deliver the findings for the above allegations. LPA Brown was greeted and granted entrance to the facility by staff Andrew Castaneda. Administrator Michael Garcia was contacted and arrived during the visit. LPA Brown explained the purpose of today's visit. The investigation consisted of file review, observation and interviews with relevant parties. LPA Brown toured the facility, conducted interviews and reviewed facility files. The allegation indicates staff do not properly report incidents involving residents. LPA Brown conducted interviews with residents, staffs, resident responsible party. Staffs and responsible party interviews indicated that staff do not properly report incidents involving residents and LPA Brown was able to corroborate the allegation. LPA Brown will be issuing a deficiency as Licensee did not report the incident to R1's responsible party and this poses potentialRead the full finding— CDSS inspection report, July 28, 2022 · control 18-AS-20220112113915

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above named allegations. LPA Prieto met with Director Garcia to discuss the element of the allegations. Garcia states the staff #1 (S1), in question, has not been employed that this facility for some time, and not available for questioning relating to the allegations. Garcia does state, though, that he is not aware of S1 engaging in inappropriate interactions with other staff in the presence of residents or that S1 treated residents without dignity or respect. Garcia states that there is no knowledge of S1 returning to the facility to smoke marijuana in the presence of residents. There was no specific information pertaining S1 not administering medications as prescribed, during S1s employment at the facility, or being rude to any residents in care and making their environment uncomfortable. Garcia states that, alleged uncleared, staff #2 (S2) is not employed at thisRead the full finding— CDSS inspection report, July 12, 2022 · control 56-AS-20220707091011

Licensing Program Analyst (LPA) Melody Brown made an unannounced visit to the facility 04/25/2022 at 11:00 AM for the purpose of delivering the findings to the above allegations. LPA Brown met with staff Priscilla Soto. LPA Brown explained the purpose of the visit and was granted entry. Administrator Michael Garcia met with LPA Brown during the visit. The investigation was conducted by LPA Brown. LPA toured the facility, conducted interviews, and reviewed facility files. The first allegation indicates that staff does not treat residents with respect. During the investigation, LPA Brown was not able to obtain evidence to corroborate the allegation. LPA Brown interviewed twelve (12) residents and four (4) staff and interviews with staff and residents indicated that staff treat residents with respect.10 out of 12 residents stated that all staff treated them with respect.and *** continuation on LIC 9099C*** UnsubstantiatedRead the full finding— CDSS inspection report, April 25, 2022 · control 18-AS-20211108163107

Licensing Program Analyst (LPA) Melody Brown conducted an unannounced visit to the facility 07/28/2022 at 9:00 AM to deliver findings for the above allegations with Administrator Michael Garcia. LPA Brown introduced herself and explained the purpose of today’s visit. The investigation consisted of interviews with pertinent parties and records review. The first allegation indicates Insufficient staffing to meet residents needs. LPA Brown did not find evidence to corroborate the allegation. Interviews with staffs, residents, witness and documents review did not indicate insufficient staff working at the facility to meet resident's needs. Also, interviews revealed that facility needed more staff but all work shifts were covered by staff working extra hours if needed. The second allegation indicates Staff did not respond to residents' call button in a timely manner. Based on residents, staffs and witness interviews and observation, LPA Brown did not find evidence to corroboare the allegatiRead the full finding— CDSS inspection report, April 25, 2022 · control 18-AS-20211001092216

Licensing Program Analyst (LPA) Melody Brown made an unannounced visit to the facility 02/25/2022 at 09:15 AM for the purpose of delivering the findings to the above allegation. LPA Brown met with staff Priscilla Soto. LPA Brown explained the purpose of the visit and was granted entry. Administrator Michael Garcia arrived during the visit. The investigation was conducted by LPA Brown. LPA toured the facility, conducted interviews, and reviewed facility files. The allegation indicates that facility has no activities for residents. Interviews with staffs and residents indicated that the facility has no activities for residents. LPA Brown interviewed five (5) residents and four (4) staff. 3 out of 5 residents reported that facility do not have activities for the residents and 2 residents are not oriented and unable to answer LPA questions. LPA Brown interviewed 4 staff. 2 out of 2 staff stated that the facility do not have activities for residents. *** continuation on LIC 9099C*** SubstanRead the full finding— CDSS inspection report, February 25, 2022 · control 18-AS-20211012172650

Licensing Program Analysts (LPAs) Melody Brown and Rohit Lama made an unannounced joint visit to the facility for the purpose of investigating the allegation(s) of this complaint. LPAs identified themselves and the purpose of the visit to Administrator Michael Garcia, who arrived to the facility during the inspection. Below is a summary of what LPAs Brown and Lama observed: The investigation was conducted by LPAs Brown and Lama. LPAs toured the facility, conducted interviews, and reviewed facility files. The allegation indicates that due to a lack of supervision on 1/8/2022 Resident 1 (R1) wandered away from the facility. LPAs were informed that on the night of 1/8/2022, R1 managed to leave the facility via the delayed egress door in the hallway and supposedly made it to the curb where she fell and obtained minor injuries to R1’s face. SubstantiatedRead the full finding— CDSS inspection report, January 18, 2022 · control 18-AS-20220111153446

Licensing Program Analysts (LPAs) Melody Brown and Rohit Lama made an unannounced visit for the purpose of delivering the findings to the above allegations. The LPAs met with Dietary Supervisor and Assistant Administrator Maria Molina. LPAs explained the purpose of the visit and were granted entry. Administrator Michael Garcia arrived during the the visit. LPAs Brown and Lama observed temperature checks at the entrance area of the facility, visitors were asked the screening questions, and all staff are wearing masks. In addition, LPAs Brown and Lama observed Covid-19 signages throughout the facility, sufficient hand sanitizers located in the common areas of the facility and social distancing are being implemented. The first allegation indicates that facility staff do not wear a mask. During the investigation, LPAs Brown and Lama did not obtain evidence to corroborate the allegation. LPA Brown interviewed 8 residents and 6 staffs. *** continuation on LIC 9099C*** UnsubstantiatedRead the full finding— CDSS inspection report, December 14, 2021 · control 18-AS-20210927092059

Licensing Program Analysts (LPAs) Melody Brown and Rohit Lama made an unannounced visit to the facility to deliver findings for the allegation(s) listed above. LPAs met with Dietary Supervisor and Assistant Administrator Maria Molina and Administrator Michael Garcia. The investigation consisted of file review, interviews with staff and residents as well as observation. The first allegation indicates that staff do not wear personal protective equipment (PPE). During the investigation, LPA Brown did not obtain evidence to corroborate the allegation. LPA Brown interviewed 8 residents, 6 staffs and observed the facilities supply of PPE's for resident and staff use. 6 of 8 residents reported that staff wears PPE and 6 of 6 staff reported that they wore PPE all the time. In addition, LPAs Brown and Lama observed staffs wearing PPE. LPA Brown checked and determined that the facility had an ample supply of face masks, hand sanitizer, gloves and gowns for use. The quantity of the supplies met wRead the full finding— CDSS inspection report, December 14, 2021 · control 18-AS-20210930082659

Licensing Program Analyst (LPA) Melody Brown made an unannounced visit to commence a complaint investigation as well as to deliver findings for the allegation listed above. LPA met with Administrator Michael Garcia and Dietary Supervisor and Assistant Administrator Maria Molina. The investigation consisted of file review, interviews with staff and residents as well as LPA Brown's observation. The investigation, which consisted of interviews and document reviews revealed the following: LPA Brown observed temperature checks at the entrance area of the facility, visitors were asked the screening questions, and all staff are wearing masks. In addition, LPA Brown observed Covid-19 signages throughout the facility, sufficient hand sanitizers located in the common areas of the facility and social distancing are being implemented. During the investigation, LPA Brown did not obtain evidence to corroborate the allegation. UnsubstantiatedRead the full finding— CDSS inspection report, October 14, 2021 · control 18-AS-20210924093532

Licensing Program Analyst (LPA) Javina George made an unannounced visit to commence a complaint investigation as well as to deliver findings for the allegation(s) listed above. LPA met with Maria Molina-Director of Nutrition Services and explained the purpose of the visit. Administrator was unavailable due to being out and picking up a new resident for the facility. The investigation consisted of a review of Medical Authorization Records (MAR), medications, file review, interviews with staff and residents as well as observation. Allegation: Administrator is not present on the premises as required. LPA George had a discussion with Administrator prior to the complaint, regarding his availability. The most recent conversation occurred on 6/14/21. LPA and Administrator discussed, Administrator putting himself on the facility schedule and indicating the hours that he will be working on the floor, so that there would not be a question as to when he would be working. Administrator stated thatRead the full finding— CDSS inspection report, August 2, 2021 · control 18-AS-20210721135526

Licensing Program Analyst (LPA) Javina George arrived unannounced at the facility to commence an investigation and deliver findings for the allegation listed above. LPA was greeted and granted entry by Director of Nutrition Services Maria Molina and explained the purpose of the visit and also assisted with the tour of the facility. Administrator Michael Garcia arrived shortly after. The investigation consisted of observation, interviews and a review of pertinent documentation. Allegation: Facility has a cockroach infestation. LPA conducted a tour of the physical plant. LPA observed the juice dispenser which was found to be clean and free of pests. The machine was last serviced on 5/27/21. At 10:38am LPA observed in the kitchen a roach motel, and two bait traps, as well as a live roach crawling around the bait trap located underneath the shelf by the kitchen sink. LPA also observed a dead cockroach against the wall in bedroom number 108. *Continued on 9099C SubstantiatedRead the full finding— CDSS inspection report, July 16, 2021 · control 18-AS-20210715124753