Mountain View Cottages-viii is a residential care home for the elderly (RCFE) in Montclair, San Bernardino County, California — state license #366423658, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 11 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated March 20, 2026 — published below in full, verbatim and unscored.

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Mountain View Cottages-viii

No photo on file yet

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Montclair, CA · San Bernardino County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #366423658, held since 2009 · read from the California state record on August 2, 2026 ·See on State Site →
9779 Ramona Ave · Montclair, San Bernardino County
Phone
(909) 625-1231
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 1 resident
Bedridden careApproved for 6 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
6 NON-AMBULATORY, OF WHICH 6 MAY BE BEDRIDDEN, HOSPICE WAIVER FOR 1State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 11 times and filed 11 documents. The most recent is a facility evaluation report, dated March 20, 2026.

Most recent state visit
March 20, 2026
Occupancy at the May 12, 2023 visit
5 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated April 5, 2023 to May 12, 2023. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 3 of 11 documentsFull record on the state’s site →
20261 state visit · 1 document
Mar 20, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Apr 10, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Jul 23, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations1typical 0
Substantiated complaints1typical 0
Total complaints2typical 0
State visits on file11typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2009.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261102025110202411020234412022440
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,500$5,500 /mo
our estimate — San Bernardino County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Cost range look wrong? Report it — free →Medi-Cal waiver fact wrong? Report it — free →

Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2023 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (909) 625-1231

Is Mountain View Cottages-viii licensed?

Yes — Mountain View Cottages-viii is a licensed residential care home for the elderly (RCFE) in Montclair (San Bernardino County): California license #366423658, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 11 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated March 20, 2026, appears in the inspection record on this page.

Can Mountain View Cottages-viii care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Mountain View Cottages-viii with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record6 NON-AMBULATORY, OF WHICH 6 MAY BE BEDRIDDEN, HOSPICE WAIVER FOR 1

How much does Mountain View Cottages-viii cost?

California's public licensing record does not include Mountain View Cottages-viii's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Mountain View Cottages-viii accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Mountain View Cottages-viii through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in San Bernardino County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

5 of 6 beds occupied (83%) when the state visited on May 12, 2023. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Mountain View Cottages-viii?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 11 state visits and 11 dated documents since 2022 for Mountain View Cottages-viii; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 12, 2023, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not have the ability to communicate with residents.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst, Amber Coleman, (LPA) arrived at the Mountain View Cottages VIII Facility, unannounced to initiate a complaint investigation into the allegations above. LPA introduced self to staff upon arrived, introduced self and stated purpose of the visit. LPA was greeted and granted entry by staff member Harijinder Kaur, who took LPA's temperature and requested LPA sign in. Ms. Kaur contacted, the Administrator and gave LPA the phone. LPA introduced self and stated purpose of the visit. Today's visit consisted of collection of pertinent documents, staff and resident file reviews and interviews of staff and residents. Staff reported the current census is five (5). Two, (2) residents were out walking the neighborhood for exercise. It is alleged that staff do not have the ability to communicate with resident in care. During staff interviews, LPA had no difficulty communicating to staff during interviews. Interviews with staff indicated that there are 2 staff members who livCDSS inspection report, May 12, 2023 · control 56-AS-20230508165247
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility is in disrepair.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst, Amber Coleman, (LPA) arrived at the Mountain View Cottages VIII Facility to initiate a complaint investigation regarding the allegation listed above. LPA knocked on the door and was met by Caregiver, Marjinda Kaur, (MK) who granted LPA entry to facility. LPA was asked to sign in and have temperature taken. MK called and informed Administrator of LPA's visit. Administrator arrived later during LPA visit. Today's visit consisted of a walk through of the facility, record review and staff and resident interviews. During the walk through of the facility, LPA did not observe any window of the facility to be broken or compromised. During interviews, LPA learned that approximately 2 weeks ago, a resident experienced a behavioral episode. During the episode, the resident, (R1) picked up a chair in the living room and through it through the window, causing the window to shatter. On 3/16/23 a window technician was scheduled for a consult. SubstantiatedCDSS inspection report, April 5, 2023 · control 56-AS-20230404142242

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
11
typical for this size: 6
See the full inspection record on the state's site →

Who runs Mountain View Cottages-viii?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Mountain View Centers, who operates 8 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(909) 625-1231
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

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This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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