Tuparan Residential Care Facility

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sarina Ramirez made an unannounced visit to the facility to conduct a required annual inspection. LPA met with Caregiver Ayojide Ojo, and discussed the purpose of the visit. The facility is a Residential Care Facility for the Elderly (RCFE) with a license capacity of (6), a current census of (1). LPA conducted an overall inspection of the facility, which included, but was not limited to, the following: Physical Plant/Environment: Indoor and outdoor passageways are free of obstruction. The facility does not have a swimming pool or similar bodies of water. The facility has sufficient lighting and is maintained at a comfortable temperature at 72 degrees F. The facility has sufficient indoor and outdoor space for resident activities. The facility is equipped with operating smoke detectors/carbon monoxide alarms, working laundry equipment, and telephone service. Resident’s showers, toilets, and hand washing areas were operating properly. The hot water temperature in one (1) resident bathroom measured 111 degrees F. Five (5) resident’s bedrooms had beds, bed linen, chairs, dresser, storage space and sufficient lighting. The facility has sufficient linens, towels, and personal hygiene items for residents. The facility has posted in a common area, facility license, facility sketch, emergency disaster plan and telephone numbers, personal rights, CCLD complaint poster, and Ombudsman poster. Food Service: Facility kitchen and dining area are maintained clean. The facility has sufficient non-perishable and perishable food supply for residents in care. Sharps and chemicals were kept locked and inaccessible to residents in care. Continuation on LIC – 809C: Care & Supervision: Facility has 24-hour/7days a week care staff. Facility staff working were background cleared and have current CPR/first aid training. Medical Related Services: Resident’s medications are labeled and centrally stored in a locked closet. One (1) Resident's medication was audited and administered as prescribed. Record Review: One (1) Staff file reviewed was observed to be complete. One (1) Resident file reviewed was observed to be complete. Last fire drill conducted on 02/08/26. Based on observations and record review technical assistance was discussed with no deficiencies cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report along with LIC 9102, and Appeal Rights were discussed and provided to Caregiver Ayojide Ojo at the conclusion of the visit.the state’s words, verbatim · CDSS document, Apr 14, 2026

The state marks this report as 4 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.

Allegation investigated: The licensee violated resident's personal rights The licensee is not adhering to the resident's Admission Agreement

On 10/13/2025 at 1:25 PM, Licensing Program Analyst (LPA) Eldin Serrano made an unannounced visit to the facility to investigate and deliver the findings of the above allegations. LPA Serrano met with administrator Loreta Tuparan to explain the purpose of the visit. The investigation consisted of file review, interviews with facility staff, resident and related party as well as facility observation. Allegation #1: The licensee violated resident's personal rights – Based on observation and interview of staff and resident, Resident #1 (R1) stated that R1 has no complaints about this facility, this is a good facility, the administrator is very good. R1 stated that the administrator never speaks to R1 inappropriately. The information received during the investigation did not corroborate with the allegation. Allegation #2: The licensee is not adhering to the residents’ Admission Agreement - Based on file review and interviews with the administrator and R1, it was revealed that as far as R1 know the administrator is adhering to their admission agreement. The information received during the investigation, LPA, was unable to corroborate the allegation *** Continuation in LIC9099C *** Unsubstantiated During the investigation, LPA did not find evidence to corroborate the allegations. Based on the evidence, the allegations mentioned above are UNSUBSTANTIATED. A finding that the complaint is UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated at this time. An exit interview was conducted where this report, LIC9099 and LIC9099C were discussed and provided to administrator Loreta Tuparanthe state’s words, verbatim · CDSS document, Oct 13, 2025 · control 56-AS-20250715133555

Type of visit: Case Management - Health Checks

On 07/21/2025 at 9:00 AM, Licensing Program Analyst (LPA) Eldin Serrano arrived at the facility unannounced to conduct a Case Management Visit for health and safety. This case management visit is in response to an email received at the Community Care Licensing Office on 07/15/2025 from Central Application Bureau (CAB). LPA was greeted by Administrator Loreta Tuparan at the front door. LPA introduced self and stated purpose of the visit. During today's visit, LPA discussed the purpose of the visit to administrator Loreta Tuparan. LPA did a health and safety check and interviewed the administrator. The administrator stated that she already responded to the email sent by the regional office and explained the intent to sell the business and property of her other facility (855 Frontier Ave. Redlands, CA 92374) and not this facility. Administrator stated that it was just an intent to sell and no actual purchase agreement signed by the licensee/administrator Loreta Tuparan. No deficiencies were observed during this visit. An exit interview was conducted where this report was, reviewed, discussed, and then provided to Loreta Tuparan.the state’s words, verbatim · CDSS document, Jul 21, 2025

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sarina Ramirez made an unannounced visit to the facility to conduct a required annual inspection. LPA met with Administrator Lori Tuparan, and discussed the purpose of the visit. The facility is a Residential Care Facility for the Elderly (RCFE) with a license capacity of (6), a current census of (3). LPA conducted an overall inspection of the facility, which included, but was not limited to, the following: Physical Plant/Environment: Indoor and outdoor passageways are free of obstruction. The facility does not have a swimming pool or similar bodies of water. The facility has sufficient lighting and is maintained at a comfortable temperature. The facility has sufficient indoor and outdoor space for resident activities The facility is equipped with operating smoke detectors/carbon monoxide alarms, working laundry equipment, and telephone service. Resident’s showers, toilets, and hand washing areas were operating properly. The hot water temperature in two (2) resident bathrooms measured between 105.8 and 108 degrees F. Five (5) resident’s bedrooms had beds, bed linen, chairs, dresser, storage space and sufficient lighting. The facility has sufficient linens, towels, and personal hygiene items for residents. The facility has posted in a common area, facility license, facility sketch, emergency disaster plan and telephone numbers, personal rights, CCLD complaint poster, and Ombudsman poster. Food Service: Facility kitchen and dining area are maintained clean. The facility has sufficient non-perishable and perishable food supply for residents in care, however expired foods were observed; deficiency issued. Sharps and chemicals were kept locked and inaccessible to residents in care. Continuation on LIC – 809C: Care & Supervision: Facility has 24-hour/7days a week care staff. Facility staff have current CPR/first aid training. Medical Related Services: Resident’s medications are labeled and centrally stored in a locked cabinet, Resident 2 (R2) did not have two (2) medications logged on a centrally stored medication list; deficiency issued. Record Review: Three (3) Staff files reviewed were observed to be incomplete, deficiency issued. Three (3) Resident files reviewed were observed to be complete. Based on observations and record review deficiencies and technical assistance were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report along with LIC809D, LIC 902, and Appeal Rights were discussed and provided to Administrator Lori Tuparan.the state’s words, verbatim · CDSS document, Mar 13, 2025

The state marks this report as 6 pages; the online copy we transcribed has 5. You can request the full file from the county licensing office.

Allegation investigated: Staff are not repositioning resident as needed Staff are not ensuring resident is adequately fed resulting in resident losing weight Staff are not ensuring safe keeping of resident's personal items

Licensing Program Analyst (LPA) Sarina Ramirez conducted an unannounced visit to the facility to conduct a complaint investigation on the above allegations. LPA met with Administrator Lori Tuparan and explained the purpose of the visit. Regarding the allegation #1, LPA Ramirez conducted 2 staff interviews. 2 out of the 2 staff informed LPA they reposition hospice residents every two hours. LPA Ramirez conducted 2 hospice resident interviews. 2 out of the 2 residents stated staff reposition them every 2 hours and staff are available if reposition is needed prior to the two hour mark. Regarding the allegation #2, LPA conducted 2 staff interviews. 2 out of the 2 staff informed LPA residents are fed three times a day and snacks in between meals throughout the day. Unsubstantiated LPA Ramirez conducted 2 hospice resident interviews. 2 out of the 2 residents stated they are fed 2-3 times a day, and snacks are provided when requested. 2 out of 2 Residents stated the food portion and food quality is good. Regarding the allegation #3, LPA conducted 2 staff interviews. 2 out of the 2 staff informed LPA residents belongings are kept safe in resident’s bedrooms. Staff #2 stated to LPA if incontinent supplies do not fit in resident’s bedroom, they are stored in the facility garage. Staff #1 informed LPA a previously employed staff had stolen incontinent supplies from facility and immediately purchased additional supplies. LPA Ramirez conducted 2 hospice resident interviews. 2 out of the 2 residents stated their belongings are kept in their bedrooms. 2 out of 2 residents stated they do not have missing items from their rooms nor are they aware if anything has gone missing from their bedrooms. Based on LPAs observations and interviews, the above allegations are Unsubstantiated. A finding that complaints are UNSUBSTANTIATED means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted, and this report was discussed and provided to Administrator Lori Tuparan along with a copy of the appeal rights.the state’s words, verbatim · CDSS document, Oct 14, 2024 · control 56-AS-20241009152712

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Magda Malcore made an unannounced visit to the facility to conduct a required annual inspection. LPA met with Carina Davis, Administrator, and discussed the purpose of the visit. The facility is a Residential Care Facility for the Elderly (RCFE) with a license capacity of (6) non-ambulatory residents and a current census of (5) residents. LPA conducted an overall inspection of the facility, which included, but was not limited to, the following: Physical Plant/Environment: Indoor and outdoor passageways were free of obstruction. The facility has no swimming pools or similar bodies of water. Outdoor area is sufficient for resident activities and is enclosed with a self-latching gate. The facility has sufficient lighting and is maintained at a comfortable temperature. Resident’s showers, toilets, and hand washing areas were operating in a safe and sanitary condition. Resident's bathrooms were equipped with grab rails and shower mats. The hot water temperature in residents' bathrooms measured 115 degrees F. Resident’s bedrooms were equipped with beds, chairs, bed linen, and sufficient lighting. The facility has operating signal systems, carbon monoxide alarms, and telephone service. The facility has sufficient linen, towels, and personal hygiene items for residents. The facility has posted in a common area, Community Care Licensing complaint poster, Ombudsman poster, Personal Rights, Theft and Loss Policy, disaster evacuation plan and emergency telephone numbers. Sharps, disinfectants, and cleaning solutions were kept locked and inaccessible to residents in care. Care & Supervision: The facility has 24-hour, 7 days a week care staff. Staff working have current CPR/first aid training. Food Service: The facility's kitchen and dining areas are maintained clean. The facility has sufficient non-perishable and perishable food supply for residents in care. Detergents and other cleaning solutions were kept locked and stored away from food areas. Record Review: Staff files reviewed were observed to be complete, and included criminal record clearances or exemptions with the Department. Resident files reviewed were observed to be complete. The facility’s liability insurance is current. The facility’s last fire drill was conducted on 3/01/24. Medical Related Services: Resident’s medications are labeled and centrally stored in a locked closet. The facility has two (2) first aid kits with manuals. Based on observations and record review, no deficiencies were cited during today’s visit. An exit interview was conducted where this report was reviewed and a copy provided to the Administrator at the conclusion of the visit.the state’s words, verbatim · CDSS document, Mar 4, 2024