Tuparan Residential Care Facility

Allegation investigated: Financial abuse

Licensing Program Analyst (LPA) Sarina Ramirez conducted an unannounced visit to the facility to conduct a complaint investigation on the above allegation. LPA met with Administrator Alejandra Contreras, and discussed the purpose of the visit. Regarding allegation financial abuse. LPA conducted interviews with staff, residents, and outside parties. LPA interviewed four (4) residents. Three (3) of the Four (4) residents stated that they are not being financially abused by staff and reported they handle their own finances. LPA also interviewed two (2) staff members, both denied financially abusing residents. Administrator explained that Resident #1 (R1) is alert, coherent, handles their own finances, and makes their own decisions. Unsubstantiated Based on observation, record review, and interviews; there is insufficient evidence to determine staff are financially abusing residents in care. Therefore, the allegation above is Unsubstantiated. An Unsubstantiated complaint means, that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted with Caregiver Iris Supnet and a copy of this report was provided at the conclusion of the visit.the state’s words, verbatim · CDSS document, May 8, 2026 · control 56-AS-20260505110935

Allegation investigated: Staff inappropriately transported resident

Licensing Program Analysts (LPAs) Sarina Ramirez and Andrew Martinez conducted an unannounced visit to the facility to conduct a complaint investigation on the above allegation. LPAs met with Caregiver Iris Supnep, and discussed the purpose of the visit. Regarding the allegation that staff inappropriately transported a resident, the LPAs conducted interviews with Resident #1 (R1), staff, and outside parties, and reviewed relevant documentation. All three (3) staff interviewed confirmed that per R1’s request, R1 was transported safely and appropriately. R1 also confirmed hiring a third party car service to transport them to their former residence to retrieve personal belongings, and stated that the transport was safe and appropriate. Based on the information obtained, there is insufficient evidence to coorborate the allegation, and therefore the allegation above is Unsubstantiated. An Unsubstantiated complaint means, that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted with Administrator Richard Contreras and a copy of this report was provided at the conclusion of the visit. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 27, 2026 · control 56-AS-20260320094600

Allegation investigated: Staff is exploiting resident in care

Licensing Program Analyst (LPA) Sarina Ramirez conducted an unannounced visit to the facility to conduct a complaint investigation on the above allegation. LPA met with Administrators Alejandra and Richard Contreras, and discussed the purpose of the visit. It was alleged that staff were exploiting residents in care. LPA conducted interviews with staff, residents, and outside parties regarding the allegation. LPA interviewed four (4) residents. All residents stated that they are not being exploited by staff and reported being treated very well by both staff and the facility owners. LPA also interviewed three (3) staff members, all of whom denied exploiting residents. Administrator explained that Resident #1 (R1) is alert and coherent and had requested the Administrator to retrieve personal belongings from R1’s previous residence. Unsubstantiated Additionally, the LPA interviewed outside parties who confirmed awareness of R1’s request for the Administrator to collect these belongings. Outside parties stated that R1 is not being exploited in any way and is being treated very well at the facility. Based on observation and interviews; there is insufficient evidence to determine staff are exploiting residents in care. Therefore, the allegation above is Unsubstantiated. An Unsubstantiated complaint means, that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted with Administrators Alejandra and Richard Contreras and a copy of this report was provided at the conclusion of the visit.the state’s words, verbatim · CDSS document, Feb 13, 2026 · control 56-AS-20260203105138

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sarina Ramirez conducted an announced visit to the facility to conduct a required comprehensive annual inspection. LPA was greeted and granted entry by the Administrator Lori Tuparan. The facility is an Residential Care Facility for the Elderly (RCFE) with a license capacity of (6) and current census of (0). LPA conducted an overall inspection of the facility, which included, but was not limited to, the following: Physical Plant: Indoor and outdoor passageways were kept free of obstruction. The facility has no swimming pools or similar bodies of water. The facility has sufficient indoor and outdoor space for resident activities. Four (4) resident bedrooms inspected were furnished with clean bed linen, mattresses, night stands, chairs, storage space, and sufficient lighting. Two (2) resident bathrooms were observed clean and fixtures were operating properly. The hot water temperature was not tested, due to no residents the water has been turned off. The facility maintains a sufficient supply of bed linens and towels. The facility has a locked cabinet where medications and personnel files will be centrally stored. The facility is equipped with operating laundry equipment. Posters such as resident personal rights, facility sketch, CCLD complaint poster, Ombudsman poster, facility license, menu, activities schedule, and emergency disaster plan with emergency telephone numbers were posted in a common area. Food Service: Kitchen and dining areas were maintained clean. The facility has a sufficient space for non-perishable and perishable foods. The facility refrigerator and freezer were maintained in healthful manner. Overall the facility is maintained clean and in good repair. No deficiencies were cited during today's inspection. An exit interview was conducted where this report was discussed and a copy provided to Administrator Lori Tuparan at the conclusion of the visit.the state’s words, verbatim · CDSS document, Nov 13, 2025

Type of visit: Required - 1 Year

Licensing Program Analysts (LPAs) Sarina Ramirez and Becky Mann and conducted an announced visit to the facility to conduct a required comprehensive annual inspection. LPA was greeted and granted entry by the Administrator Lori Tuparan. The facility is an Residential Care Facility for the Elderly (RCFE) with a license capacity of (6) and current census of (0). LPAs conducted an overall inspection of the facility, which included, but was not limited to, the following: Physical Plant: The facility is operating in the capacity approved by the Community Care Licensing Division (CCLD). Indoor and outdoor passageways were kept free of obstruction. The facility has no swimming pools or similar bodies of water. The facility has sufficient indoor and outdoor space for resident activities. Four (4) resident bedrooms inspected were furnished with clean bed linen, mattresses, night stands, chairs, storage space, and sufficient lighting. Two (2) resident bathrooms were observed clean and fixtures were operating properly. The hot water temperatures in the bathrooms measured 110 and 115 degrees F. The facility maintains a sufficient supply of bed linens and towels. The facility has a locked cabinet where medications will be centrally stored. The facility is equipped with operating laundry equipment and telephone service. Posters such as resident personal rights, facility sketch, Community Care Licensing complaint poster, Ombudsman poster, and facility license were posted in a common area. Food Service: Kitchen and dining areas were maintained clean. The facility has a sufficient space for non-perishable and perishable foods. The facility refrigerator and freezer were maintained in healthful manner. Overall the facility is maintained clean and in good repair. No deficiencies were cited during today's inspection. An exit interview was conducted where this report was discussed and a copy provided to Administrator Lori Tuparan at the conclusion of the visit.the state’s words, verbatim · CDSS document, Dec 4, 2024

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Magda Malcore made an unannounced visit to the facility to conduct a required annual inspection. LPA met with Carina Davis, Administrator and discussed the purpose of the visit. The facility is a Residential Care Facility for the Elderly (RCFE). License capacity of (6) with a current census of (5) and a hospice waiver for (2). LPA conducted an overall inspection of the facility, which included, but was not limited to, the following: Physical Plant: Indoor and outdoor passageways are free of obstruction. The facility has sufficient lighting and is maintained at a comfortable temperature. Resident’s bathrooms were operating in safe and sanitary conditions. The hot water temperature in residents' bathrooms measured between 105 and 109 degrees F. Resident’s bedrooms have sufficient lighting and furniture in good repair. Facility has operating carbon monoxide alarms and telephone service. The facility has sufficient linen, towels, and personal hygiene items for residents. The facility has posted in a common area, Community Care Licensing complaint poster, Ombudsman poster, disaster evacuation plan and emergency telephone numbers, facility license. The facility is enclosed with self-latching gates. Outdoor shaded area is sufficient for resident activities. Care & Supervision: Facility has 24-hour/7 days a week care staff. Food Service: Facility has sufficient non-perishable and perishable food supply for residents in care. The refrigerator and freezer are operating in a healthful manner. Pesticides and other cleaning solutions were kept locked and stored away from food areas. Record Review: (4) resident files were observed complete. Record review of (2) staff files reveals, the Licensee did not maintain documentation of criminal record clearance or exemptions for staff #1(S1) and staff#2(S2) on file. Verification of criminal record clearance for S1 and S2 was verbally provided by Department personnel. Medical Related Services: All medication is centrally stored and kept locked in a cabinet. Based on LPA observations and record review, a deficiency is being cited per Title 22, Division 6 of The California Code of Regulations. A plan of correction was reviewed with Administrator Davis. An exit interview was conducted where licensing reports (LIC809/LIC809-D/LIC9102) were discussed. A copy of the licensing reports with appeal rights was provided to the Administrator at the conclusion of the visit.the state’s words, verbatim · CDSS document, Nov 20, 2023

The state marks this report as 6 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.