Golden Guest Home is a residential care home for the elderly (RCFE) in Loma Linda, San Bernardino County, California — state license #366405789, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 23, 2025 — published below in full, verbatim and unscored.

See an error in this summary? Report it — free →

27 homes in view

Golden Guest Home

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Small home, 6 residents · Loma Linda, CA · San Bernardino County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #366405789, held since 2001 · read from the California state record on August 2, 2026 ·See on State Site →
25070 Daisy Avenue · Loma Linda, San Bernardino County
Phone
(909) 796-0882
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 2 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

See an error in these clearances? Report it — free →

What the state record says, word for word
6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN IN ROOM #1. HOSPICE WAIVER FOR 2.State service designation985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 11 times and filed 8 documents. The most recent is a facility evaluation report, dated December 23, 2025.

Most recent state visit
December 23, 2025
Occupancy at the September 4, 2025 visit
6 of 6 beds

The state's published file for this home includes 4 documents with transcribed findings, dated December 14, 2021 to September 4, 2025. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (3). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 8 documentsFull record on the state’s site →
20253 state visits · 4 documents
Dec 23, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 4, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Resident is not being provided medical attention in a timely manner.

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegation. LPA Prieto met with Administrator Galasinao and explained the elements of the complaint. Allegation #1 - LPA Prieto toured the facility and interviewed resident #1 (R1), R2, R3, R4, and R5. All stated that they are getting their medical attention needs met in a timely manner. All state they are getting the medications dispensed timely by staff at the home. Based on the information obtained there is not enough evidence to support the allegations made in this complaint. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Administrator Galainao and a copy was left with the facility. Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 4, 2025 · control 18-AS-20211213093806
Jun 5, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Resident has open wound on their leg due to neglect Facility did not meet resident's needs. Facility staff did not ensure that resident's medication was refilled in a timely manner.

Licensing Program Analyst (LPA) Sarina Ramirez conducted an unannounced visit to deliver findings on the allegations mentioned. LPA met with Administrator Adelaida Galasinao and explained the purpose of the visit. The Department's investigation involved interviews and records review. Regarding Allegation #1, Resident #1 (R1) was no longer living at the facility and was unable to be interviewed. LPA conducted four (4) resident interviews, all who informed LPA they have never had open wounds or bed sores due to neglect from staff. Based on staff interviews, R1 never had an open wound while living at the facility. LPA did not observe open wounds on residents. Regarding Allegation #2, R1 was unable to be interviewed. LPA conducted four (4) resident interviews, all who agree staff meet their daily needs, receiving meals three (3) times a day and showers or bed baths weekly. LPA observed staff assisting residents and meeting their needs. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 5, 2025 · control 18-AS-20220126153850
Jun 5, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Dec 9, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Dec 6, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations1typical 0
Substantiated complaints1typical 0
Total complaints2typical 0
State visits on file11typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2001.
Year-by-year trend
YearVisitsDocumentsSubstantiated20253402024110202311020221102021231
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

≈ $3,500–$5,500 /mo
our estimate — San Bernardino County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.

Cost range look wrong? Report it — free →

Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2021 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (909) 796-0882

Is Golden Guest Home licensed?

Yes — Golden Guest Home is a licensed residential care home for the elderly (RCFE) in Loma Linda (San Bernardino County): California license #366405789, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated December 23, 2025, appears in the inspection record on this page.

Can Golden Guest Home care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Golden Guest Home with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN IN ROOM #1. HOSPICE WAIVER FOR 2.

How much does Golden Guest Home cost?

California's public licensing record does not include Golden Guest Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Golden Guest Home accept Medi-Cal or the Assisted Living Waiver?

Golden Guest Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on September 4, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Golden Guest Home?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 11 state visits and 8 dated documents since 2021 for Golden Guest Home; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 4, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident is not being provided medical attention in a timely manner.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegation. LPA Prieto met with Administrator Galasinao and explained the elements of the complaint. Allegation #1 - LPA Prieto toured the facility and interviewed resident #1 (R1), R2, R3, R4, and R5. All stated that they are getting their medical attention needs met in a timely manner. All state they are getting the medications dispensed timely by staff at the home. Based on the information obtained there is not enough evidence to support the allegations made in this complaint. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Administrator Galainao and a copy was left with the facility. Unsubstantiated— CDSS inspection report, September 4, 2025 · control 18-AS-20211213093806
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident has open wound on their leg due to neglect Facility did not meet resident's needs. Facility staff did not ensure that resident's medication was refilled in a timely manner.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Sarina Ramirez conducted an unannounced visit to deliver findings on the allegations mentioned. LPA met with Administrator Adelaida Galasinao and explained the purpose of the visit. The Department's investigation involved interviews and records review. Regarding Allegation #1, Resident #1 (R1) was no longer living at the facility and was unable to be interviewed. LPA conducted four (4) resident interviews, all who informed LPA they have never had open wounds or bed sores due to neglect from staff. Based on staff interviews, R1 never had an open wound while living at the facility. LPA did not observe open wounds on residents. Regarding Allegation #2, R1 was unable to be interviewed. LPA conducted four (4) resident interviews, all who agree staff meet their daily needs, receiving meals three (3) times a day and showers or bed baths weekly. LPA observed staff assisting residents and meeting their needs. Unsubstantiated— CDSS inspection report, June 5, 2025 · control 18-AS-20220126153850

2021

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility is messy.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding an allegation that the facility is messy. LPA met with licensee Adelaida Galasinao and toured facility. LPA Prieto observed clutter of furniture and other items outside the facility in the front area of the home. MS. Galasinao states that arrangements have been made to remove those items, but have been in the front area for several days. Based on LPA observations and interviews preponderance of evidence standard has been met to substantiate allegation that the facility is messy. Therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division & Chapter number) are being cited on the attached LIC 9099D). Substantiated— CDSS inspection report, December 14, 2021 · control 18-AS-20211213093806
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is unsanitary. Resident's hygiene needs not being met. Covid-19 screening protocols not being followed. Covid-19 masking protocols not being followed.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with licensee Adelaida Galasinao and explained the elements of the complaint. Allegation #1 - LPA observed facility to be clean and sanitary. Allegation #2 - LPA interviewed resident #1 (R1), R2, R3 all state their hygene needs are met. Allegation #3 - LPA was greeted by facility staff, who was wearing a mask, and took LPA's temperature and signed in visitor's log sheet. Facility has sufficient amount of sanitation gels and disinfecting wipes throughout the facility. Allegation #4 - All staff at the facility were following COVID protocol by wearing masks at the facility. Based on the information obtained there is not enough evidence to support the allegations in this complaint. Therefore, the allegations are deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Administrator Galasinao and a copy was left at th— CDSS inspection report, December 14, 2021 · control 18-AS-20211213093806

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
11
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(909) 796-0882
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

Do you run Golden Guest Home? Claim this listing — free — add photos, activities, languages, and today’s availability.