Canyon View Care Homes is a residential care home for the elderly (RCFE) in Alta Loma, San Bernardino County, California — state license #361881193, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 6 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 10, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 8 times and filed 6 documents. The most recent — a complaint investigation report on December 10, 2025 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 2 documents with transcribed findings, dated November 17, 2023 to December 10, 2025. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Dec 10, 2025Unsubstantiated
Allegation investigated: Staff consume liquor while on shift. Staff do not have fingerprint clearance. Staff lock facility doors to prevent residents from leaving. Staff insert suppositories to residents in care. Staff did not complete required trainings. Staff facility records are falsified. Staff did not maintain resident records. Residents are not provided proper food service.
Licensing Program Analyst (LPA) Mary Rico conducted an unannounced visit to investigate and deliver findings on the allegations listed above. LPA met with House Manager Yvonne Gonzalez and explained the purpose of the visit. The investigation consisted of staff interviews, resident interviews, record review and facility tour. For the allegation, Staff consume liquor while on shift. During staff interviews, 3 out of the 3 staff stated that they do not consume liquor on the shift. During resident interviews 3 out of the 3 residents stated they have not witnessed a staff drink liquor on the shift. During facility tour, LPA did not observe beverages contain alcohol for staff. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 10, 2025 · control 56-AS-20241120155019
Sep 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 9, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 17, 2023Unsubstantiated
Allegation investigated: Resident wandered away from facility due to lack of supervision. Staff did not notify responsible parties of a resident's unexplained absence from facility
Licensing Program Analyst, Amber Coleman, (LPA) arrived at the Canyon View Care Home to deliver findings for the complaint investigation into the allegations listed above. LPA introduced self and stated purpose of the visit. LPA was greeted and granted entry by House Manager, Yvonne Gonzalez. LPA informed Administrator, Nick Vermani was not present. LPA contacted Administrator to notify of visit and delivery of findings. It is alleged that a resident wandered away from the facility due to lack of supervision. According to staff interviews, R1 did not leave the facility grounds. R1 walked out of the door, but was caught by staff before reaching the perimeter of the facility. LPA was unable to gather any information about the incident from R1 during the interview. Statement of the witness conflicts with the statements of staff. LPA unable to obtain the Police Report for the incident. Please see LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 17, 2023 · control 56-AS-20230809095524
Sep 22, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Canyon View Care Homes licensed?
Yes — Canyon View Care Homes is a licensed residential care home for the elderly (RCFE) in Alta Loma (San Bernardino County): California license #361881193, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 6 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated December 10, 2025, was marked “Unsubstantiated” by the state.
Can Canyon View Care Homes care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Canyon View Care Homes with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 2 AMBULATORY, AND 4 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 6 RESIDENTS.
How much does Canyon View Care Homes cost?
California's public licensing record does not include Canyon View Care Homes's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Canyon View Care Homes accept Medi-Cal or the Assisted Living Waiver?
Canyon View Care Homes is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on December 10, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Canyon View Care Homes?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 8 state visits and 6 dated documents since 2021 for Canyon View Care Homes; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 10, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(909) 548-1769Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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