Merrill Gardens At Rancho Cucamonga is a residential care home for the elderly (RCFE) in Rancho Cucamonga, San Bernardino County, California — state license #361880525, licensed for 150 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 11 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated October 1, 2025 — published below in full, verbatim and unscored.

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Merrill Gardens At Rancho Cucamonga

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Residential care home for the elderly (RCFE) · Large community, 150 residents · Rancho Cucamonga, CA · San Bernardino County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #361880525, held since 2018 · read from the California state record on August 2, 2026 ·See on State Site →
9942 Highland Avenue · Rancho Cucamonga, San Bernardino County
Phone
(909) 303-9545
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
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Wheelchair / non-ambulatoryApproved for 150 residents
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careApproved for 15 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 150 NON-AMBULATORY OF WHICH 15 MAY BE BEDRIDDEN. HOSPICE APPROVED FOR 15.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 10 times and filed 11 documents. The most recent is a facility evaluation report, dated October 1, 2025.

Most recent state visit
October 1, 2025
Occupancy at the January 13, 2025 visit
102 of 150 beds

The state's published file for this home includes 5 documents with transcribed findings, dated May 20, 2022 to January 13, 2025. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1), “Unsubstantiated” (3). 5 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 11 documentsFull record on the state’s site →
20252 state visits · 2 documents
Oct 1, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 13, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility is unable to provide power during a power outage to residents

Licensing Program Analyst (LPA) Paola Guerrero conducted an unannounced visit to deliver findings on the allegations listed above. LPA met with Facility Administrator Usman Chaudhary and explained the purpose of the visit. The investigation consisted of interviews, observations, and review of records. First allegation: Facility is unable to provide power during a power outage to residents. Regarding the allegation LPA conducted an interview with Facility Administrator regarding the allegation. Facility Administrator informed LPA that on 1/7/2025 their facility experienced a Public Safety Power shutoff (PSPS), by Southern California Edison (SCE), due to extreme weather (wind) conditions. During the interview Facility Administrator informed LPA that on 1/7/2025 facility utilized portable power generators, portable lighting, and provided portable oxygen tanks to residents in need. On 1/13/2025 LPA observed that the facility currently had power. Furthermore, on 1/13/2024 LPA was accompaniethe state’s words, verbatim · CDSS document, Jan 13, 2025 · control 56-AS-20250108152702
20241 state visit · 1 document
Nov 8, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20233 state visits · 3 documents
Dec 11, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 14, 2023Complaint investigation reportUnfounded

Allegation investigated: Facility is operating without a qualified administrator.

Licensing Program Analysts (LPA) Mary Rico conducted an unannounced visit to investigate and deliver findings for the above allegation. LPA met with Administrator Usman Chaudary and explained the reason for the visit. For the allegation, Facility is operating without a qualified administrator. During today’s visit, LPA interviewed Administrator, conducted a record review and obtain copies. During interview with Administrator, Administrator confirm they have been the Administrator since June 26th 2023. During record review LPA verified facility is operating with a qualified Administrator. Based on the information found during the investigation, the allegation listed above is deemed UNFOUNDED. A finding that the complaint is UNFOUNDED means that the allegation was without a reasonable basis. Therefore, the above allegation is dismissed. Unfoundedthe state’s words, verbatim · CDSS document, Sep 14, 2023 · control 56-AS-20230913160315
Sep 13, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Facility is unsanitary Residents are not provided proper assistance by facility staff Residents in care are not provided proper bedding

Licensing Program Analyst (LPA) Mary Rico conducted an unannounced visit to deliver findings on the allegations listed above. LPA met with Administrator Usman Chaudary and explained the purpose of the visit. The investigation consisted of staff interviews, resident interviews, document reviews, and facility tour. For allegation, Facility is unsanitary. During interview with Administrator, Administrator informed LPA facility has five (5) Housekeeping/Universal workers that provide cleaning services for the facility. During interviews with staff, staff stated they have not witness facility unsanitary. S1 and S2 stated they have assigned rooms where the provide cleaning services for residents. S3 informed LPA they have certain task they must complete to keep facility sanitary. During interviews with residents, the residents stated they have not witnessed the facility being unsanitary. Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 13, 2023 · control 56-AS-20230906094211
Beside homes the same size
Type A citations0typical 1
Type B citations1typical 1
Substantiated complaints1typical 2
Total complaints4typical 7
State visits on file10typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2018.
Year-by-year trend
YearVisitsDocumentsSubstantiated20252202024110202344020223312021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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≈ $3,500–$5,500 /mo
our estimate — San Bernardino County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Merrill Gardens At Rancho Cucamonga licensed?

Yes — Merrill Gardens At Rancho Cucamonga is a licensed residential care home for the elderly (RCFE) in Rancho Cucamonga (San Bernardino County): California license #361880525, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 150 residents. State records list 11 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated October 1, 2025, appears in the inspection record on this page.

Can Merrill Gardens At Rancho Cucamonga care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Merrill Gardens At Rancho Cucamonga with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 150 NON-AMBULATORY OF WHICH 15 MAY BE BEDRIDDEN. HOSPICE APPROVED FOR 15.

How much does Merrill Gardens At Rancho Cucamonga cost?

California's public licensing record does not include Merrill Gardens At Rancho Cucamonga's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Merrill Gardens At Rancho Cucamonga accept Medi-Cal or the Assisted Living Waiver?

Merrill Gardens At Rancho Cucamonga is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

102 of 150 beds occupied (68%) when the state visited on January 13, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Merrill Gardens At Rancho Cucamonga?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 10 state visits and 11 dated documents since 2021 for Merrill Gardens At Rancho Cucamonga; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 13, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

5 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is unable to provide power during a power outage to residents
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Paola Guerrero conducted an unannounced visit to deliver findings on the allegations listed above. LPA met with Facility Administrator Usman Chaudhary and explained the purpose of the visit. The investigation consisted of interviews, observations, and review of records. First allegation: Facility is unable to provide power during a power outage to residents. Regarding the allegation LPA conducted an interview with Facility Administrator regarding the allegation. Facility Administrator informed LPA that on 1/7/2025 their facility experienced a Public Safety Power shutoff (PSPS), by Southern California Edison (SCE), due to extreme weather (wind) conditions. During the interview Facility Administrator informed LPA that on 1/7/2025 facility utilized portable power generators, portable lighting, and provided portable oxygen tanks to residents in need. On 1/13/2025 LPA observed that the facility currently had power. Furthermore, on 1/13/2024 LPA was accompanie— CDSS inspection report, January 13, 2025 · control 56-AS-20250108152702

2023

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedFacility is operating without a qualified administrator.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analysts (LPA) Mary Rico conducted an unannounced visit to investigate and deliver findings for the above allegation. LPA met with Administrator Usman Chaudary and explained the reason for the visit. For the allegation, Facility is operating without a qualified administrator. During today’s visit, LPA interviewed Administrator, conducted a record review and obtain copies. During interview with Administrator, Administrator confirm they have been the Administrator since June 26th 2023. During record review LPA verified facility is operating with a qualified Administrator. Based on the information found during the investigation, the allegation listed above is deemed UNFOUNDED. A finding that the complaint is UNFOUNDED means that the allegation was without a reasonable basis. Therefore, the above allegation is dismissed. Unfounded— CDSS inspection report, September 14, 2023 · control 56-AS-20230913160315
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is unsanitary Residents are not provided proper assistance by facility staff Residents in care are not provided proper bedding
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Mary Rico conducted an unannounced visit to deliver findings on the allegations listed above. LPA met with Administrator Usman Chaudary and explained the purpose of the visit. The investigation consisted of staff interviews, resident interviews, document reviews, and facility tour. For allegation, Facility is unsanitary. During interview with Administrator, Administrator informed LPA facility has five (5) Housekeeping/Universal workers that provide cleaning services for the facility. During interviews with staff, staff stated they have not witness facility unsanitary. S1 and S2 stated they have assigned rooms where the provide cleaning services for residents. S3 informed LPA they have certain task they must complete to keep facility sanitary. During interviews with residents, the residents stated they have not witnessed the facility being unsanitary. Unsubstantiated— CDSS inspection report, September 13, 2023 · control 56-AS-20230906094211
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff mishandling residents medication. Staff not keeping an accurate medication log.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 08/11/2023, Licensing Program Analyst (LPA), Venus Mixson conducted a visit to the facility and met with the Administrator. The visit was conducted in order to provide the findings for the investigation pertaining to the listed allegations. During the investigation, the LPAs conducted interviews with the Administrator, a number of staff and residents, and reviewed records. On June 03, 2020, Community Care Licensing (CCL), received information stating the facility staff are mishandling the resident’s medication, and the facility staff do not keep accurate medication logs. Regarding the allegation the facility staff are mishandling the resident’s medication, information obtained from interviews and record reviews revealed the facility staff are following the facility medication protocols, and there was not sufficient evidence of staff mishandling the resident’s medication. Regarding the allegation, the facility staff do not keep accurate medication logs, information obtained from staf— CDSS inspection report, August 11, 2023 · control 18-AS-20200603143212

2022

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedLicensee refused to allow resident to return to the facily after discharge from the hospital.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to the facility to investigate the above allegation. LPA met with licensee David Tamo Administrator. Based on interview and observations of documents the administrator David Tamo confirmed that (R1) has not been allowed to return to the facility unless 24hr care could be provided upon (R1) return to assist with his higher level of care. Based on LPA's observations, interviews, and record reviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6 & Chapter 8), is being cited on the attached LIC9099D. An exit interview was conducted where this report, LIC9099D and appeal rights were provided to Administrator David Tamo. Substantiated— CDSS inspection report, May 20, 2022 · control 56-AS-20220518164927

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
1
typical for this size: 2
Total complaints
4
typical for this size: 7
State visits on file
10
typical for this size: 19
See the full inspection record on the state's site →
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(909) 303-9545
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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