Villa Living is a residential care home for the elderly (RCFE) in Rancho Cucamonga, San Bernardino County, California — state license #361800442, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated October 8, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 6 times and filed 8 documents. The most recent is a facility evaluation report, dated October 8, 2025.
The state's published file for this home includes 2 documents with transcribed findings, dated September 14, 2023 to January 16, 2024. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Oct 8, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 2, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 16, 2024Substantiated
Allegation investigated: Staff are not trained sufficiently. Facility failed to report incidents.
Licensing Program Analyst (LPA) Javina George made an unannounced visit to the facility to deliver findings for the allegation(s) noted above. LPA met with Douglas Baker, Administrator and explained the purpose of the visit and elements of the allegation(s). The allegations were investigated, the investigation consisted of observations, interviews and records review. On 06/26/20, Community Care Licensing received a complaint alleging that staff are not trained sufficiently. It was reported that staff did not know how to lift a bedridden resident. In regards to the allegation, the information reported could not be corroborated. Per interviews conducted with facility staff they received training and that Resident #1(R1) would become aggressive and not want care to continue. Staff could not recall if R1 was a two person assist. Additionally, staff reported the training received consists of online, reading materials/booklets and then tests. In addition, LPA reviewed 5 facility files and obthe state’s words, verbatim · CDSS document, Jan 16, 2024 · control 18-AS-20200626143915
Sep 14, 2023Substantiated
Allegation investigated: Residents needs not being meet. Residents not being provided their medications as prescribed.
On 9/14/2023, Licensing Program Analyst (LPA), Chinwe Nwogene conducted an unannounced visit to conclude the complaint investigation into the allegations listed above. During the visit, LPA met with Administrator, Douglas Baker. During the investigation staff and resident file was reviewed. Regarding the allegation “Residents needs not being meet” it was alleged staff are not properly administering resident’s medications. Staff were interviewed who denied not properly administering resident’s medications. Staff stated staff follows doctor’s order when administering resident’s medication. Resident’s November 2019, December 2019, and January 2020 Medication Administration Records (MAR) were reviewed and revealed several days were four #4 medications Dorzolamide Timolol eye drops, Travan Eye drops, Oasis Tear Plus Lubricant, eye drops, Oasis Lid wipes were not administered or logged. Substantiated. Regarding the allegation “Residents not being provided their medications as prescribed” itthe state’s words, verbatim · CDSS document, Sep 14, 2023 · control 18-AS-20200207104749
Year-by-year trend
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Is Villa Living licensed?
Yes — Villa Living is a licensed residential care home for the elderly (RCFE) in Rancho Cucamonga (San Bernardino County): California license #361800442, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated October 8, 2025, appears in the inspection record on this page.
Can Villa Living care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Villa Living with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 6 RESIDENTS.
How much does Villa Living cost?
California's public licensing record does not include Villa Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Villa Living accept Medi-Cal or the Assisted Living Waiver?
Villa Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on January 16, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Villa Living?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 6 state visits and 8 dated documents since 2021 for Villa Living; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 16, 2024, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 6 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(909) 727-3663Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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