Kind Connection is a residential care home for the elderly (RCFE) in Citrus Heights, Sacramento County, California — state license #342700070, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated September 25, 2025 — published below in full, verbatim and unscored.

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Kind Connection

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Citrus Heights, CA · Sacramento County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #342700070, held since 2016 · read from the California state record on August 2, 2026 ·See on State Site →
8159 Wachtel Way · Citrus Heights, Sacramento County
Phone
(916) 599-0477
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 4 residents
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careApproved for 2 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 4 NON-AMBULATORY, OF WHICH 2 MAY BE BEDRIDDEN. BEDRIDDEN RESIDENTS TO RESIDE IN BEDROOM 3 AND 4 ONLY. HOSPICE WAIVER APPROVED FOR 2 RESIDENTS.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 7 times and filed 7 documents. The most recent is a facility evaluation report, dated September 25, 2025.

Most recent state visit
September 25, 2025
Occupancy at the September 3, 2025 visit
4 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated December 10, 2024 to September 3, 2025. 2 of the 2 carry the state's recorded outcome word: “Unfounded” (2). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 5 of 7 documentsFull record on the state’s site →
20252 state visits · 2 documents
Sep 25, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 3, 2025Complaint investigation reportUnfounded

Allegation investigated: Uncleared adult(s) are present in the facility. Residents were exposed to a staff member with Tuberculosis.

Licensing Program Analyst (LPA) Sabrina Calzad arrived unannounced to deliver findings to a complaint received on June 2, 2025 and met with Lourdes dela Paz, Administrator and Dennis Abadilla, Administrator Designee. (3) clients were attending day program and (1) client was present during today's inspection, who LPA observed. The findings are follows: During the investigation, it was determined that the alleged uncleared adult (S1) was never present, or worked, at this facility but at a related facility. The Department received documentation (S1) was finger print cleared before being hired, as well as all other staff. Individual (S2) was also never present at this facility but at a related one. The facility provided negative results of TB testing for all clients and staff at this location, and at the related location. A follow up case management will be conducted at the related location. Based on information obtained, both (2) allegations were determined to be UNFOUNDED- An unfounded athe state’s words, verbatim · CDSS document, Sep 3, 2025 · control 59-AS-20250602134335
20242 state visits · 2 documents
Dec 10, 2024Complaint investigation reportUnfounded

Allegation investigated: Staff pinch a resident while in care. Staff inappropriately shove a resident while in care. Staff deny a resident a resident from using their walker. Staff are mistreating a resident while in care.

Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to conduct a 10-day inspection and met with Lourdes dela Paz, Administrator. Staff, Jovylito Madum, was also present. LPA observed (3) clients present and (1) client return from day program during today's inspection. LPA discussed the allegations with the Administrator, including the first name of the client who the allegations pertain to. The Administrator and staff stated there is not currently a client with this name living at the care home. Also there are no clients who currently use a walker, and all clients are essentially non-verbal. It was also confirmed the police did not visit the care home last night. Staff, Richard Durmol, was contacted by phone today and confirmed the Ombudsman also visited this care home yesterday due to the incorrect address listed. Based on information obtained, this complaint was inadverently opened under the incorrect facility and findings are UNFOUNDED- An unfounded allegation meansthe state’s words, verbatim · CDSS document, Dec 10, 2024 · control 59-AS-20241209000714
Nov 5, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Oct 30, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations0typical 0
Substantiated complaints0typical 0
Total complaints2typical 0
State visits on file7typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2016.
Year-by-year trend
YearVisitsDocumentsSubstantiated20252202024220202311020221102021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$4,000$6,500 /mo
our estimate — Sacramento County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (916) 599-0477

Is Kind Connection licensed?

Yes — Kind Connection is a licensed residential care home for the elderly (RCFE) in Citrus Heights (Sacramento County): California license #342700070, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 7 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated September 25, 2025, appears in the inspection record on this page.

Can Kind Connection care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Kind Connection with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 4 NON-AMBULATORY, OF WHICH 2 MAY BE BEDRIDDEN. BEDRIDDEN RESIDENTS TO RESIDE IN BEDROOM 3 AND 4 ONLY. HOSPICE WAIVER APPROVED FOR 2 RESIDENTS.

How much does Kind Connection cost?

California's public licensing record does not include Kind Connection's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Kind Connection accept Medi-Cal or the Assisted Living Waiver?

Kind Connection is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 6 beds occupied (67%) when the state visited on September 3, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Kind Connection?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 7 state visits and 7 dated documents since 2021 for Kind Connection; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 3, 2025, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedUncleared adult(s) are present in the facility. Residents were exposed to a staff member with Tuberculosis.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Sabrina Calzad arrived unannounced to deliver findings to a complaint received on June 2, 2025 and met with Lourdes dela Paz, Administrator and Dennis Abadilla, Administrator Designee. (3) clients were attending day program and (1) client was present during today's inspection, who LPA observed. The findings are follows: During the investigation, it was determined that the alleged uncleared adult (S1) was never present, or worked, at this facility but at a related facility. The Department received documentation (S1) was finger print cleared before being hired, as well as all other staff. Individual (S2) was also never present at this facility but at a related one. The facility provided negative results of TB testing for all clients and staff at this location, and at the related location. A follow up case management will be conducted at the related location. Based on information obtained, both (2) allegations were determined to be UNFOUNDED- An unfounded aCDSS inspection report, September 3, 2025 · control 59-AS-20250602134335

2024

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff pinch a resident while in care. Staff inappropriately shove a resident while in care. Staff deny a resident a resident from using their walker. Staff are mistreating a resident while in care.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to conduct a 10-day inspection and met with Lourdes dela Paz, Administrator. Staff, Jovylito Madum, was also present. LPA observed (3) clients present and (1) client return from day program during today's inspection. LPA discussed the allegations with the Administrator, including the first name of the client who the allegations pertain to. The Administrator and staff stated there is not currently a client with this name living at the care home. Also there are no clients who currently use a walker, and all clients are essentially non-verbal. It was also confirmed the police did not visit the care home last night. Staff, Richard Durmol, was contacted by phone today and confirmed the Ombudsman also visited this care home yesterday due to the incorrect address listed. Based on information obtained, this complaint was inadverently opened under the incorrect facility and findings are UNFOUNDED- An unfounded allegation meansCDSS inspection report, December 10, 2024 · control 59-AS-20241209000714

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 7 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
0
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
7
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

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(916) 599-0477
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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