Hovley Care Llc

On March 26, 2026, at approximately 10:00 AM, Licensing Program Analyst (LPA) Antonine Richard conducted a subsequent unannounced complaint visit. The LPA met with the Administrator, Svetlana Calamaro (A1), and explained the purpose of this visit. The investigation included the following: The LPA conducted interviews with the Administrator (A1), one staff member (S1), and three residents (R2-R4). The LPA also reviewed and obtained several documents, including the Client Roster, Staff Roster, and CPR/AED/First-Aid Certificates for five staff members. Additionally, a copy of (R1)’s face sheet, the Admission Agreement dated March 6, 2021, (C1)’s Physician’s Report for Community Care Facilities (dated March 19, 2023), Medication Administration Records (MAR) from May 2023, and records of hospital visits and discharges (dated February 22, 2023) were examined. The investigation also included staff schedules, and a copy of the Death Report (UIR) dated December 8, 2023, which was also reviewed.Read the full finding— CDSS inspection report, March 26, 2026 · control 18-AS-20230912081257

On 4/17/2025 at 12:10 PM, Licensing Program Analyst (LPA) Eldin Serrano made an unannounced visit to the facility to deliver the findings of the above allegations. LPA Serrano met with administrator Svetlana Calamaro to explain the purpose of the visit. The investigation consisted of file review, interviews with facility staffs as well as facility observation. Allegation #1: Resident do not have appropriate laundry services – Based on observation of laundry room (washer and dryer), and information received during interviews LPA was unable to corroborate the allegation. During today’s visit, LPA observed the facility’s washer and dryer are currently operating. Allegation #2: Resident is left soiled while in care - Based on interviews with staff and administrator, and information received during the investigation, *** Continuation in LIC9099C *** UnsubstantiatedRead the full finding— CDSS inspection report, April 17, 2025 · control 18-AS-20210818093958

On 08/31/2023, Licensing Program Analyst (LPA) Chinwe Nwogene conducted an unannounced visit to investigate the above allegations. LPA met with Licensee, Svetlana Calamaro who was informed of the purpose of the visit. During the visit, staff and resident were interviewed. Regarding the allegation “Staff speaks to resident in an inappropriate manner” it was alleged staff yelled at resident and was aggressively speaking to resident. Resident was interviewed, the interview revealed staff yells at resident. Licensee was interviewed who acknowledged speaking to resident and resident’s daughter in a raised voice because licensee heard the facility caregiver names mentioned during resident and resident daughter's conversation with a Kaiser Nurse (Substantiated). Regarding the allegation “Staff did not accord resident personal privacy with visitors” it was alleged staff was ear dropping on resident and resident daughter's conversation with nurse. Staff was interviewed who denied was ear droppiRead the full finding— CDSS inspection report, August 31, 2023 · control 18-AS-20230828120114

On 08/08/2023, Licensing Program Analyst (LPA) Chinwe Nwogene conducted an unannounced visit to investigate the above allegation(s). LPA met with caregiver, Alicia Sical who was informed of the purpose of the visit. At the time of visit, LPA interviewed staff and resident and conducted facility inspection. Regarding the allegation “Licensee refusing to provide medication to resident”, It was alleged Licensee refused to give resident medication unless resident’s responsible party provides medical POA documents. LPA interviewed Licensee who denied refusing to give resident medications. Licensee stated resident’s medications are administered to resident daily. Licensee stated resident is constantly requesting for PRN medications even when not needed and requesting medications be stored in resident’s room. Licensee stated the medical POA documents was requested because staff needs someone to communicate with about resident’s medical needs. LPA interviewed resident who denied Licensee refusRead the full finding— CDSS inspection report, August 8, 2023 · control 18-AS-20230802155828