Desert Starlight Senior Care Home

Allegation investigated: Staff hit resident in care Staff handle resident in rough manner

Licensing Program Analysts (LPA) Seo Jeon and Aziz Faizi conducted an unannounced visit to the facility to deliver findings of the above allegations. LPA met with Milagros De Leon Osilla, Licensee. The Department investigation involved interviews with staff and residents and review of records. On 12-29-2025, Community Care Licensing (The Department) received a complaint report with the following allegations. It was alleged that staff hit resident in care. Information received indicated that Resident #1 (R1) was hit by staff during change, but the information was without any detail. LPA conducted an interview with R1 who stated that they did not have any issues with the staff. R1 stated that they were doing just fine at the facility. LPA conducted interviews with three (3) other residents, all of whom denied ever being hit by staff members. Continued on LIC9099-C.... Unsubstantiated LPA conducted interviews with two (2) staff members, both of whom denied ever hitting a resident in care. Based on interviews conducted, the Department did not find any information to corroborate the allegation that staff hit resident in care. Therefore, this allegation is unsubstantiated. It was alleged that staff handle resident in rough manner. Information received indicated that staff handled resident in rough manner during incontinence care. LPA conducted an interview with R1 who stated that they have not experienced any rough handling from staff members. LPA conducted interviews with three (3) other residents, all of whom denied ever experiencing rough handling from staff members. LPA conducted interviews with two (2) staff members, both of whom denied rough handling of residents in care. Based on interviews conducted, the Department’s investigation did not find any information to corroborate the allegation that staff handle resident in rough manner. Therefore, this allegation is unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted where a copy of this report was provided.the state’s words, verbatim · CDSS document, Jan 23, 2026 · control 18-AS-20251229124331

Type of visit: Required - 1 Year

Licensing Program Analysts (LPA) Seo Jeon and Aziz Faizi conducted an unannounced annual required visit. Upon entry, LPA was greeted by Milagros De Leon Osilla, Licensee, and informed them of the purpose of the visit. At the time of the visit, there were three (3) staff members and three (3) residents present. Facility Overview: The facility is a one-story home with six (6) bedrooms and five (5) bathrooms, including an attached garage. There are no pools or known firearms on the premises. Infection Control: LPA observed that hygiene and cleaning supplies were available for regular facility maintenance. The facility has infection control plan in file. Physical Plant: The physical plant, including floors, windows, and doors, was clean and well maintained. Fixtures and furniture were in good repair. The outdoor area was free of hazards. Laundry equipment was in good working condition. Sharp and dangerous objects were securely locked and inaccessible to residents. The hot water temperature was 106°F. LPA reviewed city fire marshal's inspection report dated 10-14-2025 and observed that the facility passed the inspection. Food Service: The facility’s kitchen was clean and equipped to prepare food. The facility maintained the required two-day supply of perishable foods and a seven-day supply of non-perishable foods. Continued on LIC809-C.... Care & Supervision/Administration: Adequate staff were present to supervise clients during the visit. The administrator holds a current administrator’s certificate. Record Review and Resident/Staff Files: LPA reviewed files for four (4) staff members, confirming criminal clearances, updated training, and CPR/First Aid certification. Three (3) resident files were reviewed and contained all required documentation. Health-Related Services/Incidental Medical Services: All resident medications were securely locked. LPA reviewed medications for three (3) residents, confirming that all medications were dispensed per the order. Disaster Preparedness: LPA reviewed the facility’s emergency and disaster plan, including documentation of the last fire drill conducted on 12-05-2025, which met department requirements. All facility exits were clear of obstructions. No deficiencies were cited during the visit. An exit interview was conducted, during which this report was reviewed and provided.the state’s words, verbatim · CDSS document, Jan 23, 2026

Type of visit: Prelicensing

On 1-24-2025, Licensing Program Analyst (LPA) Seo Jeon made an announced visit to the facility for the purpose of conducting a pre-licensing inspection. LPA met with Applicant, Milagros De Leon-Osilla, who accompanied LPA for the inspection. The Applicant has submitted an application for six (6) residents (5 non ambulatory and 1 bedridden). On 10-8-2024, the Riverside County Fire Department approved a fire clearance for which the applicant has applied for. The bedroom #1 is specifically for a bedridden resident. The home is a single story structure consisting of (6) bedrooms, (5) bathrooms, kitchen, dining room, family room, garage, backyard with a covered patio, and a locked shed that is being used for storage. The bedrooms were observed to have bed, lighting, nightstand, chest of drawers and area for sitting. The bathrooms had nonskid mats, and grab bars. There is plenty of extra linen (sheets, blankets, towels) that were observed to be in good repair. The smoke and carbon monoxide detectors were tested and found to be operable. The hot water temperature was tested and was found to be within regulatory limits measuring at 107 degrees Fahrenheit. The facility is equipped with flashlights, night lights and solar panels. The facility has an emergency disaster plan, and infection control training plan on file. The facility has a sufficient supply of dishes, cooking and eating utensils, that were observed to be in good repair. The facility food supply was observed to be sufficient as there was 2-day supply of perishable and a 7-day supply of nonperishable food items. The facility has an emergency food and water supply. There is a fully stocked first aid kit with manual. Continued on LIC809-C.... The passageways, and ramps/inclines are clear and free from obstruction. The home has 1 fully charged fire extinguisher. The facility does not have any known guns or ammunition stored on grounds. The sharps/knives are stored in a locked drawer in kitchen. The medications will be kept in individual boxes that will be stored in a locked cabinet located in dining area. Upon entry to the home in the dining room wall, the required postings (facility sketch, resident council, theft and loss policy, personal rights, PUB475 CCL/dept complaint poster and he Long term Care Ombudsman poster) were posted. The facility was observed to have activities to encourage socialization such as, board games and bingo, as well as a covered patio with plenty of outdoor space for walking and physical activities. The applicant is scheduled to attend COMP III orientation on 1-28-2025. LPA observed that the physical plant is clean, in good repair, and to be hazard-free during today’s visit. LPA has determined that the facility met the operational requirements for licensure. The Pre-licensing inspection is complete. The facility has satisfied all requirements in accordance with Title 22 California Code of Regulations. An exit interview was conducted, and this report was discussed and provided to Applicant, Milagros De Leon-Osilla .the state’s words, verbatim · CDSS document, Jan 24, 2025