Splendor Oaks Senior Living 2

On 8/1/24, Licensing Program Analyst (LPA) Kevin Mknelly spoke to caregiver to deliver complaint findings for the above allegation. Caregiver notified Administrator. Designee, Audre Smith arrived to assist. LPA reviewed resident records, facility records and conducted extensive interviews. LPA finds that the allegations cited above are substantiated. Licensee violated admission agreement requirements- In review of records submitted to LPA Mknelly during the investigation it was found that the admission agreement in use by the licensee has not been submitted to and approved by the Department. The signed agreement, however, does identify the fees to be paid for R1’s stay at the home. A review of the fees paid for allowable expenses, the Department finds that a refund is owed to the estate of R1 which was not repaid within 15 days of R1’s passing. R1 was admitted on 3/2/24 and belongings moved out on 4/4/24 . Allowable expenses are the monthly expense for March, daily rate for April, ...Read the full finding— CDSS inspection report, August 1, 2024 · control 59-AS-20240517120109

Licensing Program Analyst (LPA) Kevin Mknelly arrived at the facility unannounced on 9/22/22 to provide complaint findings. LPA met with staff and explained the purpose of the visit. Prior to initiating the visit, LPA completed required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms. Upon arrival LPA completed a facility risk assessment. LPA ensured they applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: Surgical Mask. Additionally, LPA were screened by facility staff upon entering the facility. LPAs reviewed resident records and conducted interviews. The department finds that facility met Tittle 22 requirements. Review of resident records and interview of R1 found that R1's placement in a residential care facility of elders is appropriate for R1's care needs. UnfoundedRead the full finding— CDSS inspection report, September 22, 2022 · control 25-AS-20220920115629

to be (S) Substantiated - A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. The following— CDSS inspection report, May 16, 2022