Swanson Touch of Care

Type of visit: Prelicensing

Licensing Program Analyst (LPA) Jenifer Tirre visited this facility for the purpose of conducting a Pre-Licensing evaluation. Facility is a single story residential home. LPA Tirre along with Administrator/ Licensee Jundith Que toured facility and observed the following: Fire clearance approval was received on 07/14/26. Structure: Facility is a one story, 5 bedrooms (4 Private Residents bedrooms and 1 shared resident bedroom) 4 bathroom house with attached garage and Backyard barn workshop unit used for storage. Living Room/ Dining Room: Adequate seating is available in the dining room and living room. Bedrooms Residents: All Residents bedrooms meet Licensing requirements. Bathrooms: All resident bathrooms have a working toilet, wash basin, shower as well as grab bars and non-skid surface inside shower. Linens & Hygiene Supplies: Facility has supply of linens and towels. Emergency Phone Numbers and Exit Plan: Facility has Emergency Plan posted on wall along with department posters. Food Service: Facility has 2 day perishables as well as 7 day non-perishables in the pantry and refrigerator, as well as emergency food and water supply located in garage. Smoke Detectors: Smoke detectors/ carbon monoxide detector are centrally wired and were tested operational. Fire extinguishers are mounted and fully charged. Facility has 2 extinguishers. Facility has audible alarms on all sliding/exit doors. Appliances: Gas Stove and refrigerator are operational. Toxins: LPA observed toxins secured under kitchen sink and in laundry storage area.. Water Temperature: Tested and recorded between 111.7 to 119.4 degrees F. in facility bathrooms. Inside Bathroom 3, Licensee advised to label restroom sink with blue dot for cold water and red dot for hot water as restroom sink knobs are backwards. Reading Material Games, and Equipment: facility books, puzzles, games, cards and Television for movies. Facility has a lap top computer with internet device. CONTINUED ON 809C Medications, First-Aid Kit & Book: Facility has first aid kit present with key components and printed out first aid manual . Facility has a secured location for medications and facility files. Backyard: LPA observed the facility perimeter is secured by wall with a self latching gate on right side of facility as required. LPA observed shaded outdoor seating in both front and backyards. Backyard area has a pickle ball court, basket ball court and Barn Workshop unit used for storage and for staff use only. Residents don’t have access to unit. Administrator's Certificate observed on wall for Jundith Que expiring May 29,2028. Component III Orientation was conducted No deficiencies noted during today’s visit. A pre-licensing visit has been completed. An exit interview was conducted with Administrator / Licensee Que and a copy of report was providedthe state’s words, verbatim · CDSS document, Sep 25, 2026

Type of visit: Office

COMP II by CAB successfully completed Method: Phone Call at CAB Applicant/administrator participated in COMP II at CAB telephone call with analyst at CAB. Identification of the applicant and administrator was verified by presenting photo ID via phone. During COMP II, applicant and administrator confirmed the understanding of Title 22. Component II was successfully completed. Applicant and administrator were advised to email/fax signed LIC 809 with copy of photo ID to CAB. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Staff qualifications and responsibilities 3. Applicant and Administrator qualifications 4. Program policy: Abuse, admission agreement, medication management, reporting incidents to CCL, restricted & prohibited conditions 5. Grievances, Complaints, Community resources 6. Physical plant, food service 7. Application document review and technical assistance: Criminal record clearance, Health screening, Fire clearance, First Aid/CPR certificate, Administrator certificate, Financial verification, Pre-licensing inspection, Compliance history, Control of propertythe state’s words, verbatim · CDSS document, Aug 13, 2026

Allegation investigated: Unlicensed care is being provided.

On June 30, 2026, Licensing Program Analysts (LPAs) Brandon Lopez and Garlli Tat conducted an unannounced complaint visit regarding unlicensed care being provided. LPAs arrived at the property and knocked on the front door. LPAs were greeted and granted entry into the property by Operator Jundith Que after explaining the purpose for the visit. The property consists of a single-story home and a large two story barn in the backyard. The single story home consist of five bedrooms, four bathrooms, a living room, a dining room, a kitchen, and a two car garage. LPAs, accompanied by the Operator, conducted a tour of the premises. During the tour, LPAs inspected each area and did not observe an residents to be residing in the home. LPAs observed the home to be used for residential living for the operator and her son. There were no signs to indicate that the home was being used to operate as a facility or that residents were receiving care/supervision at the home. LPAs, accompanied by the Operator, conducted a tour of the exterior portion of the home. CONTINUED ON LIC9099-C Unsubstantiated LPAs observed a large two story barn located in the backyard that is currently being converted into three bedrooms and two bathrooms. LPAs inspected the barn and observed no individuals to be residing in it. LPAs also observed the barn to be vacant and there were no signs that indicate that the barn was being used to operate as a facility. During the visit, LPAs conducted interviews with the operator, her son, and a witness. All three individuals interviewed denied the allegation. All three individuals also reported that no residents have ever lived on the property, and that no residents were receiving care/supervision at the property. Based on interviews conducted and observations during the visit, the Department’s investigation revealed that care and supervision is not being provided at this location. Operator Jundith Que currently has a pending application for licensure at this location.the state’s words, verbatim · CDSS document, Jun 30, 2026 · control 22-AS-20260622152501