Meridian At Laguna Hills, The is a residential care home for the elderly (RCFE) in Laguna Hills, Orange County, California — state license #306005804, licensed for 200 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 14 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated January 22, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 14 times and filed 14 documents. The most recent — a complaint investigation report on January 22, 2026 — closed with the state’s outcome word: “Unfounded.”
The state's published file for this home includes 6 documents with transcribed findings, dated February 25, 2025 to January 22, 2026. 6 of the 6 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (5). 6 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jan 22, 2026Unfounded
Allegation investigated: Staff left resident soiled for an extended period of time. Due to lack of supervision, resident fell and was on the ground for an extended period of time. Due to lack of supervision, resident was stuck between the wall and the mattress for an extended period of time resulting in hospitalization.
Licensing Program Analyst (LPA) Ruth Martinez conducted an unannounced visit to the facility to conclude investigation into the above identified complaint allegations. LPA met with Eric Jensen, Executive Director/Administrator and explained the purpose of the visit. Findings are based upon this investigation which included tour of the facility, facility file review, resident file review, interviews conducted, and copies of pertinent records. It is alleged that staff left resident soiled for an extended period of time. Record review revealed that resident (R1) was independent with toileting and did not wear diapers. Needs and services plan indicates R1 needs redirection with correctly placing underpants and was placed on dressing assistance. Interview Continued on LIC9099-C Unfoundedthe state’s words, verbatim · CDSS document, Jan 22, 2026 · control 22-AS-20251205104055
Oct 27, 2025Unsubstantiated
Allegation investigated: Staff do not prevent a resident from engaging in self harming behaviors. Staff did not address the resident's change in condition.
Licensing Program Analyst (LPA) Ruth Martinez conducted an unannounced visit to the facility to initiate and deliver findings into the above identified complaint allegations. LPA arrived at facility was greeted and granted entry by receptionist. LPA spoke with Eric Jensen, Executive Director and explained the purpose of the visit. Findings are based upon this investigation which included resident file review, tour of the physical plant of the facility, interviews conducted, and copies of pertinent documents obtained. It is alleged that staff do not prevent a resident from engaging in self-harming behavior, specifically to taking medication multiple doses at once. Record review revealed that resident (R1) is not on medication management at the facility. Physicians report indicates that R1 is able to manage and store own Cotinued on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 27, 2025 · control 22-AS-20251022124832
Oct 14, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 1, 2025Unsubstantiated
Allegation investigated: Staff are not preventing a resident from harassing other residents while in care.
Licensing Program Analyst (LPA) Ruth Martinez made an unannounced visit to conduct the required 10-day visit to begin the investigation into the allegation listed above. LPA arrived at the facility was greeted by receptionist and granted entry. LPA met with Eric Jensen, Executive Director and explained the nature of today’s visit. Findings are based upon this investigation which included a tour of the physical plant of the facility, interviews, and copy of pertinent documents. It is alleged staff are not preventing a resident from harassing other residents while in care, specifically to a recent incident in the lobby, and comments made by a resident to other residents. Interview with 4 of 4 Continued on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 1, 2025 · control 22-AS-20250923120422
Sep 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 4, 2025Unsubstantiated
Allegation investigated: Facility is in disrepair
Licensing Program Analyst (LPA) Ruth Martinez visited the facility visit to investigation the above identified complaint allegation. LPA arrive at facility was greeted and granted entry by receptionist. LPA spoke with Eric Jensen, Executive Director and explained the purpose of the visit. Findings are based upon this investigation which included facility file review, tour of the physical plant of the facility and interviews conducted. It is alleged facility is in disrepair, more specifically to pendent/pull cord are not working since April. LPA toured the facility and observed residents in common areas as well as in their bedrooms. LPA observed several residents to have a pendent around their neck and observed pull cords in bedrooms as well as in common areas of the facility. LPA with the assistance of staff tested the pendent system and observed Continued on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 4, 2025 · control 22-AS-20250527143553
Apr 30, 2025Unsubstantiated
Allegation investigated: Resident needs are not being met Facility is in disrepair Facility failed to address safety hazards resulting in resident falling
Licensing Program Analyst (LPA) Alvaro Ramirez, Jr. conducted an unannounced initial 10-Day complaint visit to initiate the investigation into the above allegations and to deliver the findings of the investigation. LPA was greeted and granted entry into the facility and met with Administrator (AD) Eric Jensen. LPA explained the purpose of the visit. This agency has investigated the complaint alleging that Resident needs are not being met. Regarding the allegations, the following was revealed: During the course of the interviews two of seven individuals interviewed confirm the allegations. During the course of the investigation LPA reviewed documents including the Physician Report (LIC602A) dated March 12, 2025, for Resident 1 (R1). Per Physician report R1 is able to shower self, able to groom/dress self, able to feed self, able to care for own toileting needs and is able to manage and store own medications. LPA also reviewed The Meridian at Laguna Hills Resident Assessment dated Marchthe state’s words, verbatim · CDSS document, Apr 30, 2025 · control 22-AS-20250422091003
Apr 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 25, 2025Unsubstantiated
Allegation investigated: Staff are mismanaging residents' medications. Staff are not ensuring that residents are administered their medications as prescribed.
On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of conducting the initial investigation into the two allegations listed above. LPA was greeted and granted entry by front desk staff after introducing himself and stating the purpose of the visit. Executive Director Eric Jensen was present and assisted with the visit. During the visit, LPA requested the current facility resident census, staff roster along with the list of residents under medication management by facility staff. LPA toured the physical plant and reviewed the medication administration process as well as reviewed the administration records for five randomly selected residents. Resident records for eight residents were also requested and reviewed. Three staff were interviewed along with eight conducted or attempted resident interviews. CONTINUED ON FORM LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 25, 2025 · control 22-AS-20250220110817
Aug 5, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 17, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Meridian At Laguna Hills, The licensed?
Yes — Meridian At Laguna Hills, The is a licensed residential care home for the elderly (RCFE) in Laguna Hills (Orange County): California license #306005804, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 200 residents. State records list 14 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated January 22, 2026, was marked “Unfounded” by the state.
Can Meridian At Laguna Hills, The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Meridian At Laguna Hills, The with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. BUILDING A FLOORS 1-5 LICENSED ONLY. 200 NON-AMBULATORY, OF WHICH 15 MAY BE BEDRIDDEN. WAIVER/GRANTED FOR HOSPICE CARE FOR (20). NEW MANAGEMENT COMPANY, LAGUNA HILLS MGR LLC, EFFECTIVE 2/11/2025.
How much does Meridian At Laguna Hills, The cost?
California's public licensing record does not include Meridian At Laguna Hills, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Meridian At Laguna Hills, The accept Medi-Cal or the Assisted Living Waiver?
Meridian At Laguna Hills, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
81 of 200 beds occupied (41%) when the state visited on January 22, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Meridian At Laguna Hills, The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 14 state visits and 14 dated documents since 2022 for Meridian At Laguna Hills, The; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 22, 2026, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(949) 581-6111Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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