Silverado Senior Living- Newport Mesa

Licensing Program Analyst (LPA) Jerome Haley made unannounced visit to begin the investigation into the complaint allegation above. LPA Haley was greeted by staff and explained the reason for the visit. Regarding the allegation: Facility did not implement interventions to prevent residents from eloping. During the investigation it was discovered that the complaint allegation was made against the wrong facility. After touring the facility with Staff 1 (S1) documents were requested. Shortly after documents were requested, it was discovered the complaint was indeed filed against the wrong facility. LPA confirmed this by a review of FAS before closing the investigation and informing staff what happened. Based on the information gathered during the pre-investigation and document review, the following allegation above, is deemed Unfounded, meaning the allegation is false and could not have happened. An exit interview was conducted, and a copy of this report was provided. UnfoundedRead the full finding— CDSS inspection report, October 17, 2025 · control 22-AS-20251010143913

Licensing Program Analyst (LPA) Jenifer Tirre conducted an unannounced subsequent visit to deliver findings for complaint investigation into the above allegations. LPA explained the reason for the visit with Administrator Heather Younan. During the course of the investigation LPA toured facility, conducted interviews, made visual observations and requested pertinent documentation such as Personnel Report, Employee caregiver rounds, resident roster and employee listings. During investigation LPA reviewed facility records such as Personnel report, Employee listings and Care Giver Daily rounds shift schedule dated March 11, 2024. Records reviewed revealed that Facility has 25 Caregivers, eight Licensed Vocational Nurses and two Med Tech’s who provide daily care to residents in facility. Facility records reveal that facility has three scheduled work shifts for staff, a AM shift, a PM shift and a NOC shift. CONTINUED ON 9099C UnsubstantiatedRead the full finding— CDSS inspection report, April 9, 2024 · control 22-AS-20240305090945

Licensing Program Analyst (LPA) Jenifer Tirre conducted an unannounced visit to iniiate complaint investigation into the above allegations. LPA explained the reason for the visit with Administrator Heather Younan. During the visit LPA toured facility, conducted interviews and requested pertinent documentation such as Admission Agreement, Service Plan, Physician's report, Notification letter and Routine Wellness form. LPA made observations of residents relaxing in common areas and relaxing inside bedrooms. Investigation revealed the following, Resident 1 (R1)’s recent Physician’s report dated 5/1/2023 indicated in the area of capacity for care, R1 was able to bathe and self dress requiring some assistance. Based off interviews R1 came into facility back in 2016 requiring little assistance at the time. R1’s is diagnosed with Alzheimers.Staff Interviews indicated R1 has slowly progressed the past 7 years and recently has had increased confusion resulting in additional assistance. R1’s serRead the full finding— CDSS inspection report, October 27, 2023 · control 22-AS-20231023094358

Licensing Program Analyst (LPA) Patricia Velazquez conducted a subsequent complaint visit to deliver the findings of the investigation into the above allegations. LPA Velazquez was allowed entry into the facility and initially met with Business Office Coordinator Yesenia Avelar-Cartagena. Administrator Heather Younan arrived later to assist LPA with the visit. On today's visit LPA Velazquez conducted interviews with residents and staff. LPA Velazquez also requested and obtained copies of facility, resident, and staff records. During the course of the investigation the following was revealed: LPA Velazquez conducted interviews with residents and staff. LPA Velazquez also reviewed facility, resident, and staff records. The records reviewed included Resident Identification and Emergency Information, Preplacement Appraisal Information, Physician's Reports, Inventory Sheets documenting a resident's personal belongings and Service Plans. Ten of ten individuals interviewed provided conflictinRead the full finding— CDSS inspection report, April 6, 2023 · control 22-AS-20221004151007