Silverado Senior Living-san Juan Capistrano is a residential care home for the elderly (RCFE) in San Juan Capistrano, Orange County, California — state license #306005691, licensed for 96 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 12, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 10 times and filed 9 documents. The most recent — a complaint investigation report on May 12, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 4 documents with transcribed findings, dated March 12, 2024 to May 12, 2026. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (3). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 12, 2026Unsubstantiated
Allegation investigated: Staff did not adequatey address a change in resident's health condition.
Licensing Program Analyst (LPA) Ruth Martinez conducted an unannounced visit to the facility to conclude investigation into the above identified complaint allegations. LPA spoke with Stephanie Grogan, Office Services Manager and explained the purpose of the visit. Casey Lambert, Intreim Administrator arrived shorty after and met with LPA. Findings are based upon this investigation which included tour of the facility, facility file review, resident file review, interviews conducted, and copies of pertinent records. It is alleged staff did not adequately address a change in resident’s health condition. Records review reflects all medication for resident (R1) has a prescription and was prescribed by a skilled propressional. Review of R1's MAR sheets reflect medication was administered as prescribed. Mediation for R1 were followed as prescribed and adjusted as prescribed by a skilled professional. R1 had an adjustment of medication on Continued on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, May 12, 2026 · control 22-AS-20251130221835
Mar 18, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 11, 2025Unsubstantiated
Allegation investigated: Staff did ensure resident's needs were being met. Staff did not seek medical attention to resident. Staff did not safeguard resident's personal belongings. Staff did not issue responsible party a refund.
Licensing Program Analyst (LPA) Samer Haddadin conducted an unannounced visit to deliver findings regarding the allegations. LPA met with Executive Director Sheila Fike and explained the purpose of the visit.During the course of the investigation, LPA conducted interviews with three staff members, three residents, and reviewed relevant facility records.The first allegation stated that staff did not ensure residents’ needs were being met. LPA conducted interviews with three staff members and three residents, all of whom denied the allegation.The second allegation stated that staff did not seek medical attention for a resident. LPA interviewed three staff members and three residents, all of whom denied the allegation. In addition, LPA searched the Community Care Licensing database for any Special Incident Reports (SIRs) submitted by the facility and found no record of reporting related to the allegation. Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 11, 2025 · control 22-AS-20250307105005
Aug 6, 2025Substantiated
Allegation investigated: Staff did not ensure resident's shower needs were met
This unannounced inspection is being conducted by Licensing Program Analyst (LPA) Sean Haddad for the purpose of delivering findings for the investigation into the above identified complaint allegation. LPA met with Administrator (AD) Shila Fike and explained the reason for today’s inspection. The investigation into the allegation that staff did not ensure resident's shower needs were met revealed the following: During the course of the investigation, Licensing Program Analysts (LPAs) Sean Haddad and Jenifer Tirre inspected the facility, interviewed AD, residents, and staff, and obtained and reviewed copies of the resident roster, staff roster, and the facility’s shower log. CONTINUED Substantiatedthe state’s words, verbatim · CDSS document, Aug 6, 2025 · control 22-AS-20241029123104
Feb 7, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 12, 2024Unsubstantiated
Allegation investigated: Staff member is abusing residents in care.
Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to deliver the findings of the investigation into the allegation listed above. LPA met with Executive Director Sheila Fike and explained the reason for the visit. The investigation into the allegation revealed the following. It was alleged that staff at the facility wake up residents at 4 am or 5 am in the morning so the staff arriving at 6 am are not overwhelmed by having to get all the residents up and ready at the same time. The residents would then be put in a common area and stay there until breakfast is served. Breakfast is served from 7:30 am to 9 am. There would be no reason to wake residents unless there was an emergency or medical reason to wake them up. 14 out of 14 witnesses interviewed provided conflicting information regarding the allegation. None of the witnesses interviewed could corroborate the allegation. All individuals interviewed did report that none of the residents are abused or treated pothe state’s words, verbatim · CDSS document, Mar 12, 2024 · control 22-AS-20220825163549
Mar 12, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 8, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Silverado Senior Living-san Juan Capistrano licensed?
Yes — Silverado Senior Living-san Juan Capistrano is a licensed residential care home for the elderly (RCFE) in San Juan Capistrano (Orange County): California license #306005691, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 96 residents. State records list 9 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated May 12, 2026, was marked “Unsubstantiated” by the state.
Can Silverado Senior Living-san Juan Capistrano care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Silverado Senior Living-san Juan Capistrano with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 96 NON-AMBULATORY. HOSPICE WAIVER FOR 20.
How much does Silverado Senior Living-san Juan Capistrano cost?
California's public licensing record does not include Silverado Senior Living-san Juan Capistrano's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Silverado Senior Living-san Juan Capistrano accept Medi-Cal or the Assisted Living Waiver?
Silverado Senior Living-san Juan Capistrano is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
80 of 96 beds occupied (83%) when the state visited on May 12, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Silverado Senior Living-san Juan Capistrano?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 10 state visits and 9 dated documents since 2022 for Silverado Senior Living-san Juan Capistrano; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 12, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
You can call them yourself, anytime — you never have to go through us.
(949) 240-0550Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Silverado Senior Living-san Juan Capistrano? Claim this listing — free — add photos, activities, languages, and today’s availability.