Fullerton Plaza Guest Homes is a residential care home for the elderly (RCFE) in Fullerton, Orange County, California — state license #306005247, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 8 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated March 19, 2026 — published below in full, verbatim and unscored.

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Fullerton Plaza Guest Homes

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Fullerton, CA · Orange County
LicensedMemory careHospiceWheelchair not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #306005247, held since 2017 · read from the California state record on August 2, 2026 ·See on State Site →
3931 Madonna Drive · Fullerton, Orange County
Phone
(657) 378-9603
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryNot on file — ask the home
Dementia / memory careVerified in record
Hospice careApproved for 6 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
6 NON MABULATORY. HOSPICE WAIVER FOR 6, IN WHICH 1, MAY BE BED RIDDEN.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 8 times and filed 8 documents. The most recent is a facility evaluation report, dated March 19, 2026.

Most recent state visit
March 19, 2026
Occupancy at the August 29, 2024 visit
3 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated July 26, 2021 to August 29, 2024. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 8 documentsFull record on the state’s site →
20261 state visit · 1 document
Mar 19, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Jan 7, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 4 documents
Aug 29, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not accept resident back after hospital stay.

Licensing Program Analysts (LPAs) Edward Kim and Jerome Haley made unannounced visit to investigation a complaint received August 26, 2024. LPAs Kim and Haley were greeted by staff and explained the reason for the visit before entering the facility. The complaint investigation consisted of interviews with facility staff, residents, witnesses, and document review. Regarding the allegation: Staff did not accept resident back after hospital stay. 3 of 5 individuals interviewed stated the resident decided to move out of the facility. Staff 1 (S1) stated that the resident left on their own. Staff 2 (S2) said, “(the resident) moved out. They took all their clothes and left.” Staff 3 (S3) stated the resident moved out. Continued on LIC9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 29, 2024 · control 22-AS-20240826143729
Aug 29, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 26, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 29, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations0typical 0
Substantiated complaints0typical 0
Total complaints2typical 0
State visits on file8typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2017.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261102025110202434020221102021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$4,000$6,500 /mo
our estimate — Orange County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Cost range look wrong? Report it — free →Medi-Cal waiver fact wrong? Report it — free →

What dementia training does staff have, and is the area secured?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Fullerton Plaza Guest Homes licensed?

Yes — Fullerton Plaza Guest Homes is a licensed residential care home for the elderly (RCFE) in Fullerton (Orange County): California license #306005247, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated March 19, 2026, appears in the inspection record on this page.

Can Fullerton Plaza Guest Homes care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Fullerton Plaza Guest Homes with clearances for dementia / memory care and hospice care; it does not list wheelchair / non-ambulatory and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record6 NON MABULATORY. HOSPICE WAIVER FOR 6, IN WHICH 1, MAY BE BED RIDDEN.

How much does Fullerton Plaza Guest Homes cost?

California's public licensing record does not include Fullerton Plaza Guest Homes's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Fullerton Plaza Guest Homes accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Fullerton Plaza Guest Homes through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Orange County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

3 of 6 beds occupied (50%) when the state visited on August 29, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Fullerton Plaza Guest Homes?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 8 state visits and 8 dated documents since 2021 for Fullerton Plaza Guest Homes; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 29, 2024, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not accept resident back after hospital stay.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analysts (LPAs) Edward Kim and Jerome Haley made unannounced visit to investigation a complaint received August 26, 2024. LPAs Kim and Haley were greeted by staff and explained the reason for the visit before entering the facility. The complaint investigation consisted of interviews with facility staff, residents, witnesses, and document review. Regarding the allegation: Staff did not accept resident back after hospital stay. 3 of 5 individuals interviewed stated the resident decided to move out of the facility. Staff 1 (S1) stated that the resident left on their own. Staff 2 (S2) said, “(the resident) moved out. They took all their clothes and left.” Staff 3 (S3) stated the resident moved out. Continued on LIC9099C UnsubstantiatedCDSS inspection report, August 29, 2024 · control 22-AS-20240826143729

2021

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is not kept clean Resident has a pressure injury Facility indoor temperature is too hot
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jim August made an unannounced complaint visit to complete the investigation on the above allegations. LPA was greeted and granted entry by Administrator Gerald Dia. LPA August explained the reason for the visit. Upon entry to the facility LPA observed the indoor temperature to be 78 degrees F with the central air conditioning on as well as ceiling fans. LPA toured the physical plant and found it to be clean and free of debris. Resident rooms had individual air conditioning units. LPA toured the backyard and found it clean and free of debris. The kitchen was clean and there were no dirty dishes. On June 21, 2021, LPA August interviewed Administrator Gerald Dia, Staff 1 (S1) and three residents (R1, R2, R3). Administrator Dia stated that R1 was on hospice care prior to residing at the facility. Dia stated that the resident developed a small, stage 1 pressure injury and the staff immediately attended to the injury as well as informing the hospice care stafCDSS inspection report, July 26, 2021 · control 22-AS-20210615155142

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
0
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
8
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(657) 378-9603
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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