Covington, The is a continuing-care retirement community in Aliso Viejo, Orange County, California — state license #306002255, licensed for 343 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 3, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 10 times and filed 10 documents. The most recent — a complaint investigation report on June 3, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 3 documents with transcribed findings, dated May 12, 2025 to June 3, 2026. 3 of the 3 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 3, 2026Unsubstantiated
Allegation investigated: Facility staff failed to assist resident with bathing and personal hygiene.
Licensing Program Analyst (LPA) Hanna Gough made an unannounced visit to the facility to conduct an investigation into the above mentioned complaint allegations. LPA was greeted and granted entry by staff. LPA met with Administrator (AD) Cash Benton and discussed the purpose of the visit. The facility allegation regarding Facility staff failed to assist resident with bathing and personal hygiene revealed the following: LPA reviewed an Admission Agreement for Resident #1 (R1) signed and dated by R1 and facility staff on March 21, 2025, with an effective date of March 25, 2025, stating that R1 was independent with a score of 0 for level of care. LPA reviewed a physicians report for R1 dated April 2, 2026, stating that R1 has a cognitive condition of Mild Cognitive Impairment (MCI), does not have motor impairment and can bath themselves, but needs reminders and does not have bladder or bowel incontinence. This medical assessment was signed and dated by a medical professional on April 2, 2the state’s words, verbatim · CDSS document, Jun 3, 2026 · control 22-AS-20260601160629
May 12, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 4, 2025Unsubstantiated
Allegation investigated: Resident sustained multiple wounds while in care.
Licensing Program Analyst (LPA) Fred Arias conducted an unannounced complaint visit to finalize an investigation into the above allegation. LPA was greeted and granted entry into the facility and explained the reason for the visit. An initial investigation visit was conducted on April 21, 2022 by the Department. It was alleged resident sustained multiple wounds while in care. During the investigation, LPA Arias conducted an interview with staff. LPA Arias reviewed records obtained. The investigation determined as follows: Regarding the allegation resident sustained multiple wounds while in care, it was reported resident had multiple skin/wound issues that were severe as wounds had been neglected and not cared for. LPA reviewed records for resident 1 (R1). R1 was admitted to assisted living on May 12, 2021. R1 was prescribed topical steroid ointments to aid with itching on May 9, 2021 and again on June 8, 2021 for daily usage. R1's physician's report dated April 26, 2022 indicated R1 hathe state’s words, verbatim · CDSS document, Sep 4, 2025 · control 22-AS-20220413123916
Jun 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 12, 2025Unfounded
Allegation investigated: Facility did not issue a refund to former resident.
On today's date, Licensing Program Manager (LPM) Bethany Moellers delivered complaint findings of the above allegation to Administrator, Donald Cash Benton. The findings were delivered via phone and emailed for signature. The reporting party (RP) alleges facility did not issue a refund to former resident (R1). Based on LPMs interviews conducted and records obtained a refund has been issued per signed admission agreement. R1 moved out of the facility June 2021 and was issued 90% of the entrance fee within fourteen days after new resident moved in, as stated under the reoccupancy benefit outlined on pages 16 and 17 of the admission agreement. Interview with RP confirmed amount owed was given and they have no further concerns. Proof of payment received from the facility. LPM determined that the allegation is UNFOUNDED. A finding of unfounded means that the allegation is either false, could not have happened, and/or is without a reasonable basis. Exit interview conduct and no citations issthe state’s words, verbatim · CDSS document, May 12, 2025 · control 22-AS-20230606135122
Jan 15, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 20, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Covington, The licensed?
Yes — Covington, The is a licensed continuing-care retirement community in Aliso Viejo (Orange County): California license #306002255, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 343 residents. State records list 10 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated June 3, 2026, was marked “Unsubstantiated” by the state.
Can Covington, The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Covington, The with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record343 TOTAL CAPACITY, OF WHICH 160 IS NONAMBULATORY ON THE 1ST AND 2N FLOORS ONLY AND 6 BEDRIDDEN ON THE FIRST FLOOR ONLY. HOSPICE WAIVER FOR 20
How much does Covington, The cost?
California's public licensing record does not include Covington, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Covington, The accept Medi-Cal or the Assisted Living Waiver?
Covington, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
220 of 343 beds occupied (64%) when the state visited on June 3, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Covington, The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 10 state visits and 10 dated documents since 2021 for Covington, The; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated June 3, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
Who runs Covington, The?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Episcopal Communities & Services For Seniors, who operates 3 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(949) 389-8500Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Covington, The? Claim this listing — free — add photos, activities, languages, and today’s availability.