Watermark At Napa Valley, The is a residential care home for the elderly (RCFE) in Napa, Napa County, California — state license #286804281, licensed for 240 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2025, the most recent dated June 24, 2026 — published below in full, verbatim and unscored.

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Watermark At Napa Valley, The

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Residential care home for the elderly (RCFE) · Large community, 240 residents · Napa, CA · Napa County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #286804281, held since 2025 · read from the California state record on August 2, 2026 ·See on State Site →
4055 Solano Ave · Napa, Napa County
Phone
(707) 345-1480
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 129 residents
Dementia / memory careVerified in record
Hospice careApproved for 20 residents
Bedridden careApproved for 20 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 240 AMBULATORY, OF WHICH 129 MAY BE NON-AMBULATORY AND 20 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 20.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2025, the state has visited this home 10 times and filed 10 documents. The most recent is a facility evaluation report, dated June 24, 2026.

Most recent state visit
June 24, 2026
Occupancy at the September 30, 2025 visit
167 of 240 beds

The state's published file for this home includes 2 documents with transcribed findings, dated September 30, 2025. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 10 of 10 documentsFull record on the state’s site →
20264 state visits · 4 documents
Jun 24, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 6, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 18, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 4, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20255 state visits · 6 documents
Sep 30, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff did not dispense medications as prescribed Facility staff yelled at residents

On 09/30/2025, at approximately 10:30 AM, Licensing Program Analyst (LPA) Julie Florio arrived unannounced to deliver complaint investigation findings regarding LIC802 - Complaint Report #21-AS-20250725125922, which was received by Community Care Licensing (CCL) on 07/25/2025 regarding the allegations that facility staff did not dispense medications as prescribed and facility staff yelled at residents. LPA met with Grant Wegner, Administrator. On 07/31/2025, LPA Florio obtained documents and conducted interviews. Based on staff schedules obtained, staff interviews were conducted with Staff 1 (S1), Staff 2 (S2), Staff 3 (S3), and Staff 4 (S4) which revealed conflicting statements about the staff not dispensing medications as prescribed and staff yelling at residents. continued on LIC9099C... Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 30, 2025 · control 21-AS-20250725125922
Sep 30, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Resident did not receive timely medical Staff do not ensure resident is adequately fed

On 09/30/2025, at approximately 12:30 PM, Licensing Program Analyst (LPA) Julie Florio arrived unannounced to deliver complaint investigation findings regarding LIC802 - Complaint Report #21-AS-20250801085042, which was received by Community Care Licensing (CCL) on 08/01/2025 regarding the allegations that Resident 1 (R1) did not receive timely medical and staff do not ensure Resident 2 (R2) is adequately fed. LPA met with Grant Wegner, Administrator. On 08/06/2025, LPA Florio obtained documents and conducted interviews. Based on interviews conducted with facility staff S1 and S2, all the appropriate emergency responses were activated and implemented and CPR was performed according to direct instruction from 911 dispatched phone assistance while EMS were in route to the facility. These instructions included performing CPR in the resident's bed. Per S1, S2, and R1's Death Report dated 07/24/2025, R1 died at the hospital. Continued on LIC9099C... Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 30, 2025 · control 21-AS-20250801085042
Sep 15, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 10, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 5, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 6, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations0typical 1
Substantiated complaints0typical 2
Total complaints2typical 7
State visits on file10typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2025.
Year-by-year trend
YearVisitsDocumentsSubstantiated20264402025560
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$6,000$9,000 /mo
our estimate — Napa County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (707) 345-1480

Is Watermark At Napa Valley, The licensed?

Yes — Watermark At Napa Valley, The is a licensed residential care home for the elderly (RCFE) in Napa (Napa County): California license #286804281, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 240 residents. State records list 10 inspection and complaint documents since 2025; the most recent, a facility evaluation report dated June 24, 2026, appears in the inspection record on this page.

Can Watermark At Napa Valley, The care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Watermark At Napa Valley, The with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 240 AMBULATORY, OF WHICH 129 MAY BE NON-AMBULATORY AND 20 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 20.

How much does Watermark At Napa Valley, The cost?

California's public licensing record does not include Watermark At Napa Valley, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Napa County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Watermark At Napa Valley, The accept Medi-Cal or the Assisted Living Waiver?

Watermark At Napa Valley, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

167 of 240 beds occupied (70%) when the state visited on September 30, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Watermark At Napa Valley, The?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 10 state visits and 10 dated documents since 2025 for Watermark At Napa Valley, The; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 30, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff did not dispense medications as prescribed Facility staff yelled at residents
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 09/30/2025, at approximately 10:30 AM, Licensing Program Analyst (LPA) Julie Florio arrived unannounced to deliver complaint investigation findings regarding LIC802 - Complaint Report #21-AS-20250725125922, which was received by Community Care Licensing (CCL) on 07/25/2025 regarding the allegations that facility staff did not dispense medications as prescribed and facility staff yelled at residents. LPA met with Grant Wegner, Administrator. On 07/31/2025, LPA Florio obtained documents and conducted interviews. Based on staff schedules obtained, staff interviews were conducted with Staff 1 (S1), Staff 2 (S2), Staff 3 (S3), and Staff 4 (S4) which revealed conflicting statements about the staff not dispensing medications as prescribed and staff yelling at residents. continued on LIC9099C... UnsubstantiatedCDSS inspection report, September 30, 2025 · control 21-AS-20250725125922
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident did not receive timely medical Staff do not ensure resident is adequately fed
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 09/30/2025, at approximately 12:30 PM, Licensing Program Analyst (LPA) Julie Florio arrived unannounced to deliver complaint investigation findings regarding LIC802 - Complaint Report #21-AS-20250801085042, which was received by Community Care Licensing (CCL) on 08/01/2025 regarding the allegations that Resident 1 (R1) did not receive timely medical and staff do not ensure Resident 2 (R2) is adequately fed. LPA met with Grant Wegner, Administrator. On 08/06/2025, LPA Florio obtained documents and conducted interviews. Based on interviews conducted with facility staff S1 and S2, all the appropriate emergency responses were activated and implemented and CPR was performed according to direct instruction from 911 dispatched phone assistance while EMS were in route to the facility. These instructions included performing CPR in the resident's bed. Per S1, S2, and R1's Death Report dated 07/24/2025, R1 died at the hospital. Continued on LIC9099C... UnsubstantiatedCDSS inspection report, September 30, 2025 · control 21-AS-20250801085042

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
2
typical for this size: 7
State visits on file
10
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(707) 345-1480
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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