Golden Hearts Senior Care, Llc is a residential care home for the elderly (RCFE) in Napa, Napa County, California — state license #286804071, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated September 5, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 9 times and filed 8 documents. The most recent is a facility evaluation report, dated September 5, 2025.
The state's published file for this home includes 2 documents with transcribed findings, dated July 7, 2023 to August 13, 2024. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Sep 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 9, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 6, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 13, 2024Unsubstantiated
Allegation investigated: Staff do not allow residents to leave the facility
Licensing Program Analyst Leibert arrived unannounced for the purpose of delivering findings on this complaint. During the course of this investigation site visits were made; staff, residents and witnesses were interviewed as well as documents obtained and reviewed. Based on the statements and reviewed documents, the following determinations are made: Residents have differing opinions as to whether or not there are sufficient opportunities to leave the facility for community outings and have made contradictory statements regarding desire to leave facility; Staff state that they are prepared to arrange for transportation to the community when requested by residents or family; Facility's arrangements with third party transportation entities is in compliance with approved Plan of Operation. Although the allegation may be true, or valid, based upon the statements made, there is not a preponderance of evidence to prove or, disprove, the allegation. Therefore, the allegation is UNSUBSTANTIATthe state’s words, verbatim · CDSS document, Aug 13, 2024 · control 21-AS-20240315155856
Oct 23, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Golden Hearts Senior Care, Llc licensed?
Yes — Golden Hearts Senior Care, Llc is a licensed residential care home for the elderly (RCFE) in Napa (Napa County): California license #286804071, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated September 5, 2025, appears in the inspection record on this page.
Can Golden Hearts Senior Care, Llc care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Golden Hearts Senior Care, Llc with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR SIX (6) NON-AMBULATORY. HOSPICE WAIVER APPROVED FOR SIX (6).
How much does Golden Hearts Senior Care, Llc cost?
California's public licensing record does not include Golden Hearts Senior Care, Llc's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Napa County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Golden Hearts Senior Care, Llc accept Medi-Cal or the Assisted Living Waiver?
Golden Hearts Senior Care, Llc is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on August 13, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Golden Hearts Senior Care, Llc?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 8 dated documents since 2022 for Golden Hearts Senior Care, Llc; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 13, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(415) 770-4285Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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