Zealcare Home is a residential care home for the elderly (RCFE) in Napa, Napa County, California — state license #286804025, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 22 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 1, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 25 times and filed 22 documents. The most recent is a facility evaluation report, dated July 1, 2026.
The state's published file for this home includes 4 documents with transcribed findings, dated November 15, 2024 to August 11, 2025. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (3), “Unsubstantiated” (1). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 1, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 11, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 25, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 13, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 22, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 11, 2025Unsubstantiated
Allegation investigated: Staff are operating without liability insurance
On 08/11/2025, Licensing Program Analyst (LPA) Julie Florio met with Madonna Grace Martinez, Administrator/Licensee in the Santa Rosa Regional Office to deliver complaint 21-AS-20250411091753 investigation findings regarding the above allegations. Reporting Party (RP) alleges that facility staff are operating without liability insurance. LPA Florio conducted a 10-day complaint investigation visit on 04/16/2025 and obtained documents, made observations, and conducted interviews. During this visit it was revealed through records review and liability insurance documents obtained that the facility does have the required liability insurance. Based on record review, the department received conflicting information. Continued on LIC9099C... Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 11, 2025 · control 21-AS-20250411091753
Aug 11, 2025Substantiated
Allegation investigated: Staff caused injuries to a resident while in care
On 08/11/2025, Licensing Program Analyst (LPA) Julie Florio met with Madonna Grace Martinez, Administrator/Licensee in the Santa Rosa Regional Office to deliver complaint 21-AS-20250411091753 investigation findings regarding the above allegations. Reporting Party (RP) alleges that facility staff caused injuries to a resident while in care. LPA Florio conducted a 10-day complaint investigation visit on 04/16/2025 and obtained documents, made observations, and conducted interviews. During this visit it was revealed through records review of Hospice pre-admission “suggested orders” for Resident 1 (R1) that a hospital bed with half rails was listed as an approved item for R1. During this visit, LPA observed R1’s hospital bed equipped with full bedrails (see photos). Facility was unable to produce orders for full bed rails. A citation is being issued on a LIC809 - case management/office visit report dated 08/11/2025. Continued on LIC9099C... Substantiatedthe state’s words, verbatim · CDSS document, Aug 11, 2025 · control 21-AS-20250411091753
Jul 30, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 10, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 1, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 9, 2025Substantiated
Allegation investigated: Facility did not re-order medications timely Staff are not properly trained
At approximately 11:30AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegations. LPA was met by Caregiver Corina Anguiano. LPA interviewed staff and reviewed records. Based on records reviewed, resident ran out of several medications on several occasions and no refill request was sent until after the medication was gone. This resulted in a family member having to secure an emergency supply until the replacement order was received. LPA issued a citation regarding medication administration on 11/15/2024. During the course of the this investigation, LPA requested staff training records. Licensee was not able to provide documentation of completed staff training to meet the number of hours required by regulation. Based on the Departments investigation, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Deficiencies are cited from the Californiathe state’s words, verbatim · CDSS document, Jan 9, 2025 · control 21-AS-20241011111939
Nov 15, 2024Substantiated
Allegation investigated: Facility not administering medication as ordered Licensee did not communicate with family in a timely manner Licensee did not provide an Admission Agreement within 7 days Licensee did not follow reporting requirements
At approximately 10:45AM, Licensing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced, to conduct an investigation into the above allegations. LPA was met by Caregiver Corina Anguiano. LPA toured the building, interviewed staff and reviewed records. Based on interviews conducted, facility staff did not assist with administering medications as ordered. Resident was prescribed antibitics and they were not given as ordered. Resident required eye drops that were not administered as ordered. Based on interviews conducted, there were long delays in communication with Licensee. Residents responsible party requested information and it took several days for a return call. This occurred on multiple occasions. Based on records reviewed, resident moved into the facility on 12/12/2023 and did not receive a copy of the agreement until February. Based on records reviewed, resident went to the emergency room on 09/10/2024. Licensee did not send notification to the department ofthe state’s words, verbatim · CDSS document, Nov 15, 2024 · control 21-AS-20241011111939
Oct 2, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 26, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 12, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 7, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 30, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 28, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 19, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Zealcare Home licensed?
Yes — Zealcare Home is a licensed residential care home for the elderly (RCFE) in Napa (Napa County): California license #286804025, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 22 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated July 1, 2026, appears in the inspection record on this page.
Can Zealcare Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Zealcare Home with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY. HOSPICE WAIVER FOR 3.
How much does Zealcare Home cost?
California's public licensing record does not include Zealcare Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Napa County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Zealcare Home accept Medi-Cal or the Assisted Living Waiver?
Zealcare Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
0 of 6 beds occupied (0%) when the state visited on August 11, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Zealcare Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 25 state visits and 22 dated documents since 2021 for Zealcare Home; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 11, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 25 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(707) 258-9348Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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