Small home · Licensed for 6 · Thousand Oaks
2592 Ciro
2592 Ciro Ave, Thousand Oaks, CA 91360Licensed since 2021
Overview
No openings reported
- Approved by the state: Wheelchair · Hospice · BedriddenState licensing record · October 26, 2026
- Licensed for 6: a small care homeThe state license record
Ask this home
Free for families. A home gets your number only if you say yes.
Care and support
- Wheelchairup to 6 residents
- Hospiceup to 6 residents
- Bedriddenup to 6 residents
Not on file: dementia approval.
Approved by the state · State licensing record · October 26, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY, OF WHICH ALL MAY BE BEDRIDDEN. HOSPICE CARE WAIVER FOR 6 RESIDENTS.
935 - ELDERLY
CDSS record, verbatim · October 26, 2026
Care services
These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.
Works with hospice
Reported on tohomecare.com · source dated June 15, 2022.
Activities of daily living the home lists help withAssistance with activities of daily living · Activities of daily living
Assistance with activities of daily living — reported on tohomecare.com · seen October 27, 2026.
Activities of daily living — reported on tohomecare.com · source dated June 15, 2022.
Podiatrist visits
Reported on tohomecare.com · seen October 27, 2026.
Hands-on help or cueingDedicated staff continuously supervises and monitors residents' health and well-being
Reported on tohomecare.com · seen October 27, 2026.
Medication storageCentrally stored
Reported on tohomecare.com · seen October 27, 2026.
Works with residents’ own health care providers
Reported on tohomecare.com · seen October 27, 2026.
24-hour supervision claimed
Reported on tohomecare.com · seen October 27, 2026.
Clinicians who come to the homePhysician
Reported on tohomecare.com · seen October 27, 2026.
Hiring checksHonesty, respect, and intense commitment
Reported on tohomecare.com · source dated June 15, 2022.
As needs change
Medicines
Who handles medications: Caregiving staff administer medications according to physicians' orders; medications are stored securely in a central location.
tohomecare.com · October 27, 2026
Staying through hospice
Hospice waiver on file · covers up to 6 — care may continue at the end of life
State licensing record · October 26, 2026
We’ll ask for you. Not on file for 2592 Ciro: two-person transfers or a lift, who is awake overnight and care if memory loss develops. When we check availability, we ask about these too.
Check availabilityWhat it costs here
Covelight estimate
$5,750a month to start
Likely $4,750–$7,100
From 9 nearby homes that publish rates · this home’s rate is not on file
Costs & moving in
What costs extraMedical supplies
Reported on tohomecare.com · source dated June 15, 2022.
Monthly cost breakdownWith a shared room and basic help · room, care and fees$5,750likely a month
Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.
Starting monthly rate$5,750likely $4,750–$7,100
Covelight’s estimate starts from the rates 9 small homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (44 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,500one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,500 (133 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $4,750–$7,250
- $5,750
- First monthWith a one-time move-in fee · likely $5,550–$10,400
- $8,250
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
Rates at nearby homes9 nearby homes publish starting rates of $3,500 to $9,500
9 homes like this within 10 miles publish starting rates mostly between $4,200–$7,250.
- Colony of Thousand Oaks at VenusThousand Oaks · 0.8 mi · Small home$6,500Listed on Seniorly · assisted living private room · seen September 9, 2026
- Array Assisted LivingThousand Oaks · 1.2 mi · Small home$6,000Listed on its own website · explain how we care for our residents, discuss pricing (starting around · seen October 5, 2026
- The OrchardCamarillo · 3.6 mi · Small home$9,500Listed on its own website · seen October 27, 2026
- Enduring Oaks Assisted LivingMoorpark · 3.7 mi · Small home$3,500Listed on A Place for Mom · seen September 9, 2026
- Heartland Senior Living at SunnydaleSimi Valley · 7.3 mi · Small home$4,500Listed on A Place for Mom · seen September 9, 2026
- Via EsmeraldaCamarillo · 7.9 mi · Small home$6,500Listed on A Place for Mom · seen September 9, 2026
- A Nurturing TouchOak Park · 8.1 mi · Small home$5,500Listed on A Place for Mom · seen September 9, 2026
- Brookhaven AlCamarillo · 8.3 mi · Small home$6,000Listed on Seniorly · seen September 9, 2026
- Ocean Breeze at BeechwoodCamarillo · 9.7 mi · Small home$5,700Listed on Seniorly · seen September 9, 2026
How this estimate worksWithin 25% for 7 in 10 homes in testing
Covelight’s estimate starts from the rates 9 small homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time move-in fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
An estimate for planning, not a quote. A home sets the price after hearing about the care needed.
Daily life
Rooms, meals, activities and house rules, in the home’s own words. Open any detail to see where it came from.
Rooms & the spaces they will use (10)Private rooms · Building type · Room types
Private rooms
Reported on tohomecare.com · seen October 27, 2026.
Building typeSingle family home
Reported on tohomecare.com · seen October 27, 2026.
Room typesPersonalized rooms residents can furnish and decorate · Private rooms
Reported on tohomecare.com · seen October 27, 2026.
Outdoor spaceLarge patios · Landscaped yards · Fruit-bearing trees · Vegetable gardens · Landscaped yard · Beautifully landscaped yard
Large patios · Landscaped yards · Fruit-bearing trees · Vegetable gardens — reported on tohomecare.com · seen October 27, 2026.
Landscaped yard · Beautifully landscaped yard — reported on tohomecare.com · source dated June 15, 2022.
Residents may bring their own furniture
Reported on tohomecare.com · seen October 27, 2026.
AmenitiesCentral air conditioning · Heating
Reported on tohomecare.com · seen October 27, 2026.
Rooms come furnished
Reported on tohomecare.com · source dated June 15, 2022.
Housekeeping
Reported on tohomecare.com · source dated June 15, 2022.
Roll-in / accessible shower
Reported on tohomecare.com · seen October 27, 2026.
Grab bars and rails
Reported on tohomecare.com · seen October 27, 2026.
Meals, preferences & familiar food (6)Meals provided per day · Special diets supported · Snacks available
Meals provided per day3
Reported on tohomecare.com · seen October 27, 2026.
Special diets supportedSpecial diets · Dietary restrictions
Reported on tohomecare.com · seen October 27, 2026.
Snacks available
Reported on tohomecare.com · seen October 27, 2026.
Meal timesMeals are scheduled to allow eating at a leisurely pace
Reported on tohomecare.com · source dated June 15, 2022.
Meals provided
Reported on tohomecare.com · seen October 27, 2026.
Dining atmosphereMeals are scheduled to allow residents to eat at a leisurely pace.
Reported on tohomecare.com · seen October 27, 2026.
Activities & the rhythm of a day (3)The shape of an ordinary day, as the home describes it · Activity types offered · Therapy animal visits
The shape of an ordinary day, as the home describes itDaily activities have themes revolving around seasons, holidays, and residents' birthdays.
Reported on tohomecare.com · source dated June 15, 2022.
Activity types offeredSeasonal celebrations · Holiday celebrations · Residents' birthday celebrations · Movies · Table games · Gardening · and 1 more
Seasonal celebrations · Holiday celebrations · Residents' birthday celebrations — reported on tohomecare.com · seen October 27, 2026.
Movies · Table games · Gardening · Crafts — reported on tohomecare.com · source dated June 15, 2022.
Therapy animal visits
Reported on tohomecare.com · seen October 27, 2026.
Visiting & staying involved (3)Family notified of changes in condition · Setting · Care conferences with the family
Family notified of changes in condition
Reported on tohomecare.com · seen October 27, 2026.
SettingResidential neighborhood
Reported on tohomecare.com · seen October 27, 2026.
Care conferences with the family
Reported on tohomecare.com · seen October 27, 2026.
About the home (1)Brand or trade name
Brand or trade nameThousand Oaks Home Care - Residential Home Care for the Elderly
Reported on tohomecare.com · seen October 27, 2026.
Where it is
2592 Ciro Ave, Thousand Oaks, CA 91360Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
- Los Robles Hospital & Medical CenterHospital · General acute care, on the state’s list0.5 mi
Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).
Open directionsThe state record
California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.
CDSS public record, read October 26, 2026 · License #565850188 · See the state’s own record
The last 36 months — 4 of 8 documents
Complaint outcomes in these 36 months, in the state’s words: 1 “Unsubstantiated”.
20261 state visit · 1 document
Oct 21, 2026Facility evaluation reportReport on file
We haven’t transcribed this report yet. The complete document is on the state’s site.
20251 state visit · 1 document
Oct 30, 2025Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Quoc Huynh arrived at the facility unannounced to conduct a required annual visit at 2:53PM. The LPA met with the Administrator Jovy Sarreal who arrived shortly thereafter. Entrance interview conducted. Beginning at 3:07PM, the LPA, Administrator, and Staff toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. The following was observed: COMMON AREAS: At the time of the visit, living room and dining room furniture was observed to be in good condition. There was a fireplace in the living room, which was observed to be screened and inaccessible. Attached to the living room was a sun room with an office area in the corner. Also attached to the living room was the garage entrance which was secured and contained emergency food and water, extra facility food, general storage, and laundry machines that were in good condition. The facility maintained a comfortable temperature throughout the visit. The LPA observed required postings on entryway walls. KITCHEN: Knives were stored inaccessible in a drawer in addition to secured cleaning supplies under the kitchen sink. Kitchen appliances were in good and operable condition. The facility had a sufficient supply of perishable and non-perishable food. Resident medications were locked in a cabinet with files. Report Continued on LIC 809-C BEDROOMS/RESTROOMS: There were five (5) total bedrooms: four (4) resident bedrooms and one (1) secured staff room. All resident bedrooms had a direct exit to the outside and was cleared for a total of six (6) Bedridden residents. Bedrooms were furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. Extra linens were observed in the hallway. The LPA observed Bedroom #2 did not have a bed and the Administrator ordered a hospital bed to be delivered the next day. There were two (2) total restrooms: one (1) private resident restroom and one (1) shared restroom located in the hallway. Restrooms were clean and sanitary and in operating condition with grab bars and non-slip surfaces. All restrooms were sufficiently stocked with soap and paper towels. The shared restroom contained locked cabinets that had extra hygiene supplies and cleaning supplies. Hot water was tested and measured between 103.8 degrees F and 109.4 degrees F, which was in the required range. OUTDOOR AREA: The backyard had a covered patio area equipped with furniture for residents’ use. There were two (2) side gates for emergency exit use and were self-latching. All exits and passageways were free of obstruction. RECORDS: Record review began at 3:37PM. Resident records were reviewed for, but not limited to care plans, physician's report, admissions agreement, and consent forms. All records were in order. Personnel records were reviewed for, but not limited to health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. All files were in order. INFECTION CONTROL/EMERGENCY DISASTER PLAN: During today's visit, the LPA reviewed the facility's infection control plan and emergency disaster plan. Both documents were observed to be complete and updated annually as required. Emergency disaster drills are conducted quarterly, with the last documented drill on 10/09/2025. Smoke and carbon monoxide detectors were tested at 4:14PM and were operational at the time of the visit. The fire extinguisher was fully charged and serviced on 6/17/2025. Report Continued on LIC 809-C MEDICATIONS: Medication review began at 4:17PM. Medications were centrally stored and kept inaccessible. Medications were observed for two (2) residents. Medications were labeled and checked for expiration dates. Medications were properly documented on the centrally stored medications and destruction record. No errors observed during the medication review. No deficiency cited. Exit interview conducted. A copy of today's report was reviewed and provided.the state’s words, verbatim · CDSS document, Oct 30, 2025
The state marks this report as 5 pages; the online copy we transcribed has 4. You can request the full file from the county licensing office.
20241 state visit · 2 documents
Sep 5, 2024Complaint investigation reportUnsubstantiated
Allegation investigated: Facility staff did not follow physician's orders
Please note: this is an amendment to the original report issued, as the allegation was incorrectly written. Licensing Program Analyst (LPA) Kelly Dulek conducted an initial complaint investigation regarding the above noted allegation. LPA initially met with facility staff and explained the reason for today's visit. Administrator Jovy Sarreal and Licensee Gilliana Sherman arrived at the facility shortly after the visit began. Entrance interview conducted. During today's visit, LPA interviewed Administrator at 10:00AM, reviewed Resident #1 (R1)'s file and obtained copies of pertinent documents, LPA conducted a facility tour at 10:44AM, and interviewed 2 (two) staff beginning at 02:10PM. The following was then determined: The complaint alleges that facility staff did not follow physician's orders related to repositioning R1. LPA reviewed R1's file which indicates that R1 was admitted to the facility on 07/26/2024. Interview and record review revealed that R1 was on hospice and had existing pressure injuries/wounds upon admit to the facility. Report Continued on LIC 9099-C Unsubstantiated Although R1's hospice agency took the hospice plan of care and binder from the facility after R1 passed, LPA was able to review Progress Notes for R1. Progress notes indicate that R1's hospice nurse indicated they would contact a wound specialist on 08/14/2024. However, interview revealed that the wound specialist did not make it to the facility before R1 passed away. An unstageable sacral wound was noted on 08/19/2024 and on 08/20/2024, R1's physician ordered "patient to be repositioned on her side every 2 hours." Interview with staff revealed that R1 was repositioned every 2 hours during the day when staff provided incontinence care. Staff indicated there was a log filled out each time they repositioned the resident. However, the hospice agency removed the log from the facility, so LPA was unable to review the document. R1's overall condition worsened and R1 passed away under hospice care on 08/22/2024. LPA attempted to contact R1's hospice agency to discuss the allegation and to obtain pertinent documents, however, LPA did not receive a response. Based on interview and record review, although the allegation may be valid, at this time there is insufficient evidence to support the allegation or that a violation occurred, therefore, the allegation "facility staff did not follow physician's orders" is deemed UNSUBSTANTIATED at this time. No deficiencies cited. Exit interview conducted. A copy of the report was provided.the state’s words, verbatim · CDSS document, Sep 5, 2024 · control 29-AS-20240828155048
Sep 5, 2024Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Kelly Dulek arrived at the facility unannounced to conduct a required annual visit at 09:25AM. The LPA was greeted by staff and Administrator was contacted via telephone. Administrator Jovy Sarreal arrived shortly after LPA, and the Licensee Gilliana Sherman arrived thereafter. LPA explained the reason for the visit. Entrance interview conducted. Beginning at 10:44AM, the LPA and Administrator toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. The following was observed: LPA observed facility fire extinguisher to be fully charged and last serviced 06/27/2024. Hardwired combination smoke and carbon monoxide detectors were tested at 02:08PM and were functional at the time of the visit. No fire clearance concerns were observed. KITCHEN: Kitchen knives are stored locked and inaccessible in a drawer to the right of the stove. The supply of dishes is adequate. Appliances in the kitchen were clean and functional. The facility had a sufficient supply of two-day perishable and seven-day nonperishable food. Cleaning supplies were observed in a locked cabinet under the kitchen sink. COMMON AREAS/GARAGE: The facility is a single-story structure with a large sunroom, dining room and living room. The LPA did not observe any obstructions or hazards. At the time of the visit, the living room, sunroom and dining room furniture were observed to be in good condition. There is a fireplace in the living room, which is screened and inaccessible. The facility maintained a comfortable temperature throughout the visit. Linen closet and locked cabinet containing cleaning supplies and hygiene items was observed in the main hallway locked and inaccessible. The garage is located adjacent to the living room. Garage was observed to be locked and contained an extra refrigerator/freezer, emergency food and water, laundry area, and additional storage. Report Continued on LIC 809-C BEDROOMS: The LPA observed resident bedrooms, which were furnished appropriately with clean linens, appropriate furnishings, and sufficient lighting. The facility consists of 5 (five) total bedrooms, 4 (four) are designated for resident use with (2) shared rooms and (2) two private rooms and 1 (one) designated staff room. Staff bedroom was locked appropriately. RESTROOMS: The (2) two resident restrooms were clean and sanitary and in operating condition with grab bars and non-skid surfaces. The bathrooms were sufficiently stocked with soap and paper towels. The hot water temperature in the common resident restroom was 116.5 degrees Fahrenheit, which is within the required range. OUTDOOR AREA: The backyard has outdoor covered patio area equipped with furniture for resident use. There is are gates on both sides of the facility and were observed to be self-closing and latching. No bodies of water were noted. RECORD REVIEW: At 11:20AM. a review of facility files was initiated. The LPA obtained a copy of the staff roster and liability insurance. Residents’ records were reviewed for, but not limited to care plans, medical records, admissions agreement, consent forms. All 4 (four) of 4 (four) records observed were in order. Personnel records were reviewed for, but not limited to health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. All 3 (three) of 3 (three) staff files reviewed were in order. MEDICATIONS: Medications review began at 01:40PM. Medications are centrally stored and locked in a mediation cabinet in the kitchen; medications are labeled and checked for expiration dates. LPA reviewed medications for 2 (two) residents. Medications observed were properly documented on the centrally stored medications and destruction record. No errors observed during the medication review. INFECTION CONTROL/EMERGENCY DISASTER PLANNING: During today's visit, LPA reviewed the facility's infection control plan and Emergency Disaster plan. Both documents were observed to be complete and updated annually as required. The facility conducts disaster drills quarterly, with the last documented drill on 07/16/2024. INTERVIEWS: During today's visit, LPA interviewed 1 resident and 3 staff. No concerns were noted. No citations issued. Exit interview conducted. A copy of today's report was provided.the state’s words, verbatim · CDSS document, Sep 5, 2024
Earlier years2021 to 2023 · 4 documents
20231 state visit · 1 document
Oct 6, 2023Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Elsie Campos arrived at the facility unannounced to conduct a required annual visit at 10:20 a.m. The LPA was greeted by staff and met with Administrator Mervin Galvez and explained the reason for the visit. The LPA and staff toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. BEDROOMS: The LPA began the inspection with the Bedrooms. The LPA observed resident bedrooms, which were furnished appropriately with clean linens, appropriate furnishings, and sufficient lighting. The facility consists of 5 (five) total bedrooms, 4 (four) are designated for resident use with (2) shared rooms and (2) two private rooms and 1 (one) designated staff room. Staff bedroom was locked appropriately. RESTROOMS: The (2) two resident restrooms were clean and sanitary and in operating condition with grab bars and non-skid surfaces. The bathrooms were sufficiently stocked with soap and paper towels. The hot water temperature measured in bathrooms measured between 118.0-120.0 degrees Fahrenheit. KITCHEN: Kitchen knives are stored locked and inaccessible in a drawer to the right of the stove. The supply of dishes is adequate. Appliances in the kitchen were clean and functional. The facility had a sufficient supply of two-day perishable and seven-day nonperishable food. COMMON AREAS: The facility is a single-story structure with a large sunroom, dining room and living room. The LPA did not observe any obstructions or hazards. At the time of the visit, the living room, sunroom and dining room furniture were observed to be in good condition. There is a fireplace in the living room, which is screened and inaccessible. The facility maintained a comfortable temperature of 74 degrees. Smoke detector(s) and carbon monoxide detector were tested and operational at the time of the visit. The LPA observed fire extinguisher along the dining room wall which was last serviced 06/12/2023. Linen closet and locked cabinet containing cleaning supplies and hygiene items was observed in the main hallway locked and inaccessible. **Continued on LIC 809-C** OUTDOOR AREA: The backyard has outdoor covered patio area equipped with furniture for client use. There is a side gate for client use and is single latched. No bodies of water noted. The garage is where the washer and dryer are held, including emergency supply food items and PPE. Cleaning supplies and disinfectants are kept in in the garage. The garage is locked and inaccessible. RECORD REVIEW: At 11:30 a.m. a review of facility files was initiated. The LPA observed documentation of Infection Control, Disaster prevention, and Insurance liability. The LPA obtained Client Roster, Staff Roster, and liability insurance. Residents’ records review began at 11:30 p.m., records were reviewed for, but not limited to care plans, medical records, admissions agreement, consent forms. All records were in order. Personnel records were reviewed for, but not limited to health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. All files were in order. MEDICATIONS: Medications review began at 2:15 p.m.; medications are centrally stored and locked in a mediation cabinet in the kitchen; medications are labeled and checked for expiration dates. Medications are properly documented on the centrally stored medications and destruction record. No errors observed during the medication review. INFECTION CONTROL: Upon entry, the facility has a central entry point for symptom screening, temperature checks, and sanitation station. The facility has an adequate supply of Personal Protection Equipment (PPE) and the facility is able to obtain additional supplies as needed. The facility’s cleaning protocol is sufficient. If needed, the facility has the capacity to designate a single isolation room if the facility has a confirmed case of COVID-19. No deficiencies cited at this time. Exit interview conducted. A copy of the report was issued.the state’s words, verbatim · CDSS document, Oct 6, 2023
20221 state visit · 1 document
Oct 14, 2022Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA), Martha Arroyo arrived unannounced to conduct a Required 1-Year Annual Inspection with focus on Infection Control at 12:45 p.m. This will be the first annual since their Pre-Licensing visit on 9/24/2021. Upon arrival, LPA was scanned and greeted at the door by staff, Rosalinda and Rolando. The Licensee, Gilliana Sherman and Administrator, Mervin Galvez arrived shortly after and the reason for the visit was explained. Entrance interview. At 1:20 p.m., the LPA began the physical plant tour of the common areas, kitchen area, resident bedrooms, bathroom, and outdoor area to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. KITCHEN: Kitchen appliances were in operable condition. The facility has a sufficient supply of seven (7) days perishable and two (2) days non-perishable food. The LPA observed all knives and sharps locked in a drawer next to the oven inaccessible to residents. Cleaning supplies and toxins were observed locked under the kitchen sink. Medication and facility files were observed in a locked cabinet adjacent to the kitchen. BEDROOMS: The LPA observed the resident rooms, which were furnished appropriately with clean linens, furnishings, and sufficient lighting. RESTROOMS: Resident restrooms are clean and sanitary and in operating condition with grab bars and non-skid surfaces. Restrooms are sufficiently stocked with hand liquid soap and paper towels. The appropriate hand-washing signs were observed throughout. The bathrooms were measured for hot water; the first bathroom measured at 105.8 degrees Fahrenheit at 1:25 p.m., and the second bathroom measured at 105.3 degrees Fahrenheit at 1:27 p.m. …Report Continued on LIC 809C... …Report Continued from LIC 809... GARAGE AND GROUNDS: The garage is locked and attached to the house. There is another refrigerator in the garage with additional food. The LPA observed a sufficient supply of emergency water and food. The fire extinguisher was observed to be fully charged on 6/07/2022. The facility maintains at a temperature of 75 degrees. There is a covered patio area with patio furniture including a table and chairs for resident use. Facility has two (2) fence gates that self-latch with clear passageways for emergency exit use. No large bodies of water accessible to residents at the time of visit. COMMON SPACES: The living and dining areas are clean and properly furnished with seating, a table, and television for resident use. The LPA observed two (2) residents in the living room watching television at the time of visit. INFECTION CONTROL: During today’s visit, the LPA spoke with the Administrator regarding the facility’s infection control practices. The LPA observed appropriate signage which promoted good hand hygiene, physical distancing, and symptoms of COVID-19. The facility has a central entry point for symptom screening, temperature checks, and sanitation station. The LPA observed an adequate supply of Personal Protection Equipment (PPE) and the facility is able to obtain additional supplies as needed. If needed, the facility has the capacity to designate a single isolation room if the facility has a confirmed case of COVID-19. All staff and residents are fully vaccinated and boosted. Staff were observed wearing face masks. No identified staffing concerns. Exit interview conducted. No citations issued. A copy of the report was provided via email.the state’s words, verbatim · CDSS document, Oct 14, 2022
20212 state visits · 2 documents
Sep 24, 2021Facility evaluation reportPrelicensingReport on file
Type of visit: Prelicensing
Licensing Program Analyst (LPA) Martha Guzman Chavez conducted an announced pre-licensing visit to this property at 8:00am on 09-24-2021 and met with Licensee Gilliana Sherman. Entrance interview conducted. The applicant has obtained fire clearance for a total capacity of 6 (six) bedridden clients. Facility currently has five (5) residents of which only one (1) is bedridden. Facility has five (5) bedrooms and 2 bathrooms. Two (2) bedrooms are double occupancy and two (2) bedrooms are single occupancy. Fifth bedroom is for staff. The smoke detectors and carbon monoxide detector were tested and were operational. LPA observed one (1) fire extinguisher in the kitchen to be fully charged on May 17, 2021. The facility has emergency lighting throughout the hallways. LPA observed two (2) first aid kits, one in the living room and the other in the medication cabinet. Both had manual and were complete with alcohol wipes, ice packs, bandages, scissors, tweezers, gauze, and a thermometer. The common living and dining areas are clean and properly furnished with seating, coffee table and a television for resident use. LPA observed three (3) residents seating in the living room watching television. Facility currently has a working landline telephone. All seven (7) exit doors have functioning auditory alarms. All bedrooms, bathrooms, kitchen, and common areas windows have clean window coverings with screens and in good repair. Appliances in the kitchen were clean and all appeared functional. LPA observed two (2) refrigerators, one in the kitchen and one in the garage. LPA observed a sufficient supply of at least seven (7) non-perishable and two (2) days perishable foods. Hot water at the kitchen sink measured at 118.3 degrees Fahrenheit. LPA observed a locked cabinet in the garage and in the hallway where chemicals and cleaning supplies are stored. Also, one designated drawer next to the kitchen sink was observed locked, containing knives and sharps. LPA observed medications to be locked in cabinet next to the refrigerator in the kitchen. Facility records are locked in a cabinet by the dining area. Hallways were free of any obstruction. There are four (4) resident bedrooms that were properly furnished. Single occupancy bedrooms had a bed with clean linens, a table lamp, a nightstand, and adequate lighting. Double occupancy bedrooms had two beds, clean linens, each side had a table lamp, a nightstand, and adequate lighting throughout. (...Continued on LIC 809C...) (...Continued from LIC 809...) There are two (2) bathrooms for resident use. Bathrooms were measured for hot water, first bathroom measured at 106.00 degrees Fahrenheit, second bathroom measured at 105.1 degrees Fahrenheit. Each bathroom was adequately equipped with toilet paper and paper towels, as well as with grab bars and non-skid mats. LPA observed a covered patio area with tables and chairs for resident use. LPA observed rails throughout the backyard for residents. LPA observed two (2) fence gates that self-latch with clear passageways for emergency exit use. LPA observed no bodies of water accessible to residents. LPA observed CDSS PINs posted along with Personal Rights, Complaint Poster (PUB 475), LTCO Poster, and Emergency Exit Plans. No firearms or ammunition will be stored in facility at any time. Comp III was completed in conjunction with the visit. Pursuant to Title 22, Division 6, facility observed to be compliant with regulation. No corrections needed at this time. A copy of this report will be forwarded to the application specialist with LPA recommendation for licensure. Exit interview conducted. A hard copy was provided via email.the state’s words, verbatim · CDSS document, Sep 24, 2021
Sep 10, 2021Facility evaluation reportOfficeReport on file
Type of visit: Office
Facility Type: RCFE Application Type: CHOW Capacity: 6 Census (if any clients in care): 5 Method: Telephone call with CAB Applicant/administrator participated in COMP II via telephone call with the analyst at CAB. Identification of the applicant and administrator was verified by correctly answering identity verification questions. During COMP II, applicant and administrator confirmed the understanding of Title 22. Component II was successfully completed. Applicants have been advised to transmit signed LIC 809 with copy of photo ID to CAB. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Staff qualifications and responsibilities 3. Applicant and Administrator qualifications 4. Program policy: Abuse, admission agreement, medication management, reporting incidents to CCL, restricted & prohibited conditions 5. Grievances, Complaints, Community resources 6. Physical plant, food service 7. Application document review and technical assistance: Criminal record clearance, Health screening, Fire clearance, First Aid/CPR certificate, Administrator certificate, Financial verification, Pre-licensing inspection, Compliance history, Control of propertythe state’s words, verbatim · CDSS document, Sep 10, 2021
4 of 6 beds were occupied at the September 5, 2024 state visit — a count on that day, not an opening.
License holder
2592 Ciro LLC, licensed since 2021.
The state’s totals for this licenseSince 2021, as the state’s facility page counts them
- State visits on file
- 6
- Total complaints
- 1
- Substantiated allegations
- 0
- Type A citations
- 0
- Type B citations
- 0
These are the state’s own totals for this license since 2021, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.
Compare with homes the same size
| This home | Typical | |
|---|---|---|
| Type A citations | 0 | 0 |
| Type B citations | 0 | 0 |
| Substantiated allegations | 0 | 0 |
| Total complaints | 1 | 0 |
“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 6,916 licensed small board-and-care homes (6 or fewer beds) in the state record. The figures compared are the state’s totals, not the documents.
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.
Frequently asked questions
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about 2592 Ciro
Is 2592 Ciro licensed?
The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
How many residents is 2592 Ciro licensed for?
6 residents — a small home, per CDSS records as of October 26, 2026.
Has 2592 Ciro been cited?
0 Type A and 0 Type B citations since 2021, per CDSS records as of October 26, 2026. Those records count 6 state visits over the same years.
Is 2592 Ciro still open?
This license was on the CDSS roster as of November 12, 2026.
What does 2592 Ciro cost?
$5,750 a month to start is a Covelight estimate, likely $4,750–$7,100. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”
Covelight’s estimate starts from the rates 9 small homes within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Among 21 other homes of a similar licensed size across Ventura County that publish a starting rate, the middle half runs $3,688 to $6,500 a month, and the middle figure is $5,700 (n = 21 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date between September and October 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does 2592 Ciro take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by 2592 Ciro LLC, per CDSS records as of October 26, 2026.
Is there a hospital nearby?
Los Robles Hospital & Medical Center is 0.5 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can 2592 Ciro keep a resident on hospice?
Hospice care is approved on this license, covering up to 6 residents, per CDSS records as of October 26, 2026.
2592 Ciro license and inspection record
- Name on the license: “2592 CIRO LLC”, per the CDSS roster as of May 25, 2025.
- License #565850188. The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
- Licensed for 6 residents — a small home, per CDSS records as of October 26, 2026.
- Licensed to 2592 Ciro LLC, per CDSS records as of October 26, 2026.
- First licensed in 2021, per CDSS records as of October 26, 2026.
- 6 state inspection visits since 2021, per CDSS records as of October 26, 2026.
- 0 Type A and 0 Type B citations on file since 2021, per CDSS records as of October 26, 2026. The same records count 6 state visits in that period.
- 1 complaint and 0 substantiated allegations on file since 2021, per CDSS records as of October 26, 2026. One complaint can carry several allegations.
- The most recent state visit on file is October 21, 2026, per CDSS records as of October 26, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Nearby
Other homes nearby
Licensed homes near this one in Ventura County, most information on file first. Every listed home appears on the same terms.
- Map
Estimated starting rate
$5,800 a month to start
Covelight estimate · likely $4,750–$7,100On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$5,650 a month to start
Covelight estimate · likely $4,650–$6,950On the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$5,750 a month to start
Covelight estimate · likely $4,750–$7,100On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$5,650 a month to start
Covelight estimate · likely $4,600–$6,950On the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$5,850 a month to start
Covelight estimate · likely $4,800–$7,200On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$5,700 a month to start
Covelight estimate · likely $4,650–$7,000On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
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