Vincent, The is a residential care home for the elderly (RCFE) in San Rafael, Marin County, California — state license #216804010, licensed for 126 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 39 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 15, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 48 times and filed 39 documents. The most recent is a complaint investigation report, dated June 15, 2026.
The state's published file for this home includes 9 documents with transcribed findings, dated June 24, 2022 to May 22, 2025. 9 of the 9 carry the state's recorded outcome word: “Substantiated” (7), “Unsubstantiated” (2). 9 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 9 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 13, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 12, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 12, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 22, 2025Unsubstantiated
Allegation investigated: Unexplained injury
At approximately 9:25AM, Licensing Program Analyst (LPA) Felias arrived unannounced to deliver findings for a Complaint Investigation regarding the above allegations and met with Executive Director, Pari Manouchehri. During the investigation, the Department requested and reviewed documents, conducted interviews, and made observations. The following allegation was investigated, “Unexplained Injury.” Complainant alleged that Resident 1 (R1) sustained a fracture and questioned if the facility had handled the incident appropriately. Report received on 12/04/2024 stated that R1’s Responsible Party was notified by both the facility and R1’s hospice team on the same day,10/29/2024, for observed swelling to R1’s shoulder. Review of facility documents showed that R1 was receiving hospice care. Review of Hospice notes showed that hospice agency staff conducted routine visits with R1 for their Activities of Daily Living (ADLs) and did not observe Continued on LIC9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, May 22, 2025 · control 21-AS-20241204092912
May 22, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 21, 2025Substantiated
Allegation investigated: Staff did not assist with self-administration of medications as needed Staff falsely recorded medication as being dispensed to resident
During the Office Meeting, Licensing Program Manager (LPM) Bertozzi and Licensing Program Analyst (LPA) Felias delivered findings for this Complaint Investigation regarding the above allegations and met with Executive Director, Pari Manouchehri, Journey Director, Sammy Howeidy, Regional Health and Wellness Director, Rochelle Factor, and Vice President of Clinical Operations, Mariam Perez. During the investigation, the Department requested and reviewed documents, conducted interviews, and made observations. The following allegations were investigated, “Staff did not assist with self-administration of medications as needed and Staff falsely recorded medication as being dispensed to resident.” Complainant alleged that Resident 1 (R1) had not been receiving their routine eye drop or inhaler medications and Facility Staff were falsifying resident medication records by documenting that R1’s medication was given even if the medication was not available. Complainant also alleged that facilitythe state’s words, verbatim · CDSS document, Apr 21, 2025 · control 21-AS-20241217093631
Apr 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 13, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 5, 2024Substantiated
Allegation investigated: Facility mismanaged medications Facility staff not administering medications per physician orders
At approximately 9:55AM, Licensing Program Analyst (LPA) Felias arrived unannounced to continue a Complaint Investigation regarding the above allegations and met with Executive Director/Administrator, Corrine Bianco, and Memory Care Direcotor, Sammy Howeidy. During the Investigation, the Department requested and reviewed documents, conducted interviews, and made observations. The following allegations were investigated, “Facility mismanaged medications, and Facility staff not administering medications per physician orders.” Complainant alleged that facility staff were not administering medication timely and were falsifying medication administration documentation. The Regional Office received six (6) self-submitted incident reports from the facility. These reports stated that for five (5) residents, medication was not administered timely or was missed completely. Review of the 6th incident report stated that a resident was administered someone else’s medication. Continued on LIC9099C Suthe state’s words, verbatim · CDSS document, Dec 5, 2024 · control 21-AS-20240909112350
Jul 24, 2024Substantiated
Allegation investigated: Staff did not ensure medications were properly managed for resident in care
At approximately 12:50PM, Licensing Program Analysts (LPAs) Felias and Loera arrived unannounced to continue a Complaint Investigation regarding the above allegation and met with Executive Director/Administrator, Corrine Bianco, and Health and Wellness Director, Ashley Perrone. During the Investigation, the Department requested and reviewed documents, conducted interviews, and made observations. The following allegation was investigated, “Staff did not ensure medications were properly managed for resident in care." Complainant alleged that the facility ran out of Resident 1 (R1’s) Ativan medication and did not ensure that their refills were replenished timely. Per Complainant, R1 did not receive their Ativan medication during these timeframes: 11/19/2023 through 11/26/2023 and 02/22/2024 through 03/01/2024. Review of R1’s Electronic Medication Authorization Record (EMAR) and Narcotic Log for November 2023 revealed that R1 received their last dose of Ativan on 11/18/2023 and did not recthe state’s words, verbatim · CDSS document, Jul 24, 2024 · control 21-AS-20240308142252
Jul 24, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 9, 2024Substantiated
Allegation investigated: Personal Rights Staff mismanaged medications
At approximately 1:30PM, Licensing Program Analyst (LPA) Felias arrived unannounced to continue a Complaint Investigation regarding the above allegations and met with Health and Wellness Director, Ashley Perrone. During the investigation, the Department requested and reviewed documents, conducted interviews, and made observations. The following allegations were investigated, “Personal Rights and Staff mismanaged medications.” Complainant alleged that facility staff made videos that discussed resident care with other staff members present. Per Complainant, the videos were about 45 minutes long and recorded information that also showed resident medication. LPA was unable to view the videos as the Complainant did not have a copy of them and was unable to provide additional information regarding the videos. Continued on LIC9099C Substantiatedthe state’s words, verbatim · CDSS document, Jul 9, 2024 · control 21-AS-20240301160352
Jun 12, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 17, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 28, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 8, 2024Substantiated
Allegation investigated: Staff did not administer resident's medication as prescribed
At approximately 9:50AM, Licensing Program Analyst (LPA) Felias arrived unannounced to continue a Complaint Investigation regarding the above allegation and met with Regional Health and Wellness Director Roschelle Factor, Regional Operations Specialist, Sahar Mosalla. During the course of the Investigation, LPA requested and reviewed documents, conducted interviews, and made observations. Reporting party alleges that Staff did not administer resident’s medication as prescribed. Reporting party stated that Resident 1’s (R1’s) Simbrinza eyedrop prescription was changed from twice a day to once a day for an unknown reason. Review of R1’s file showed that the facility received an electronic order from the pharmacy dated 12/16/2022. The pharmacy order stated for the Simbrinza eyedrops to be given once a day. File review showed that there was no physician’s order in R1’s file requesting for the change on how the medication was to be administered and also showed that the facility did not askthe state’s words, verbatim · CDSS document, Feb 8, 2024 · control 21-AS-20231102122712
Feb 8, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 5, 2024Substantiated
Allegation investigated: Facility did not keep resident's information confidential
At approximiately 12:00PM, Licensing Program Analyst (LPA) Felias arrived unannounced to initiate a Complaint Investigation regarding the above allegation and met with Health and Wellness Director, Mildred Santos. Corporate Director of Operations, Scott Bissey, was available by telephone. During the course of the Investigation, LPA conducted interviews and requested and reviewed documents. There is an allegation that Facility did not keep resident's information confidential. Based on interviews conducted, LPA confirmed that a resident was sent out to the hospital with another resident's medical paperwork and information. Therefore, this allegation is Substantiated. A finding that the complaint allegation is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Continued on LIC9099C Substantiatedthe state’s words, verbatim · CDSS document, Jan 5, 2024 · control 21-AS-20240104133216
Jan 5, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 7, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Vincent, The licensed?
Yes — Vincent, The is a licensed residential care home for the elderly (RCFE) in San Rafael (Marin County): California license #216804010, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 126 residents. State records list 39 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated June 15, 2026, appears in the inspection record on this page.
Can Vincent, The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Vincent, The with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 126 NON-AMBULATORY, OF WHICH 8 MAY BE BEDRIDDEN ON EITHER THE FIRST OR SECOND FLOORS. HOSPICE WAIVER FOR 15. DELAYED EGRESS APPROVED. MANAGEMENT COMPANY: WELLQUEST LIVING, LLC (EFFECTIVE 6/1/2023).
How much does Vincent, The cost?
California's public licensing record does not include Vincent, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Marin County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Vincent, The accept Medi-Cal or the Assisted Living Waiver?
Vincent, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
86 of 126 beds occupied (68%) when the state visited on May 22, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Vincent, The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 48 state visits and 39 dated documents since 2021 for Vincent, The; 9 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 22, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 48 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(916) 472-8363Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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