Drake Terrace is a residential care home for the elderly (RCFE) in San Rafael, Marin County, California — state license #216801028, licensed for 130 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 17 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 8, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 21 times and filed 17 documents. The most recent — a complaint investigation report on May 8, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 4 documents with transcribed findings, dated April 25, 2023 to May 8, 2026. 4 of the 4 carry the state's recorded outcome word: “Unsubstantiated” (4). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 8, 2026Unsubstantiated
Allegation investigated: Staff did not seek medical attention for resident in a timely manner
At approximately 10:55AM, Licensing Program Analyst (LPA) Felias arrived unannounced to deliver findings for a complaint investigation regarding the above allegation and met with Hospitality Services Director, Arlene Samonte, and Care Services Director, Tess Estilo. During the course of the investigation, the Department requested and reviewed documents, conducted interviews, and made observations. The Department investigated the following allegation, "Staff did not seek medical attention for resident in a timely manner." Complaint alleged that Resident 1 (R1) had symptoms of shortness of breath and coughing for multiple days before facility contacted emergency services. Review of facility’s incident report stated that on 02/15/2026, R1 reporting experiencing shortness of breath despite already receiving their inhaler and nebulizer treatments. Facility staff contacted emergency services Continued on LIC9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, May 8, 2026 · control 21-AS-20260220152924
Feb 27, 2026Unsubstantiated
Allegation investigated: Facility charged a resident for services not rendered Did not meet resident care needs Facility did not seek timely medical Reporting requirements Not responding to resident call pendants
At approximately 8:35AM, Licensing Program Analyst (LPA) Felias arrived unannounced to continue a complaint investigation regarding the above allegations and met with Resident Care Coordinator, Ivon Vargas. Care Services Director, Tess Estilo, arrived during visit at approximately 9AM. During the course of the investigation, the Department requested and reviewed documents, conducted interviews, and made observations. The Department investigated the following allegations, "Facility charged a resident for services not rendered, Did not meet resident care needs, Facility did not seek timely medical, Reporting requirements, and Not responding to resident call pendants." "Facility charged a resident for services not rendered" and "Did not meet resident care needs" - Complaint alleged that the facility overcharged R1 for services that were not contracted on or received. Per complaint, R1 moved to the facility in 2024, and were assessed at a Level 5 for care at $7,645/month. R1 was then Contithe state’s words, verbatim · CDSS document, Feb 27, 2026 · control 21-AS-20251024233242
Oct 30, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 10, 2025Unsubstantiated
Allegation investigated: Staff did not meet the needs and services of a resident while in care Staff had inaccurate record keeping for a resident Staff overcharged a resident for services not received
At approximately 8:40AM, Licensing Program Analyst (LPA) Felias arrived unannounced to continue a Complaint Investigation regarding the above allegations. Care Services Director, Tess Estilo, arrived during visit at approximately 9:00AM and Administrator/Hospitality Services Director, Arlene Samonte, arrived during vist at approximately 9:15AM. During the course of the investigation, the Department requested and reviewed documents, conducted interviews, and made observations. The Department investigated the following allegations, “Staff did not meet the needs and services of a resident while in care, Staff had inaccurate record keeping for a resident, and Staff overcharged a resident for services not received”. “Staff did not meet the needs and services of a resident while in care” - Complaint alleged that Resident 1 (R1) was doing their own care and R1 was seen many times on FaceTime calls to be dressing themselves or Continued on LIC9099 Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 10, 2025 · control 21-AS-20250527142002
Jan 6, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 10, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 17, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 20, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Drake Terrace licensed?
Yes — Drake Terrace is a licensed residential care home for the elderly (RCFE) in San Rafael (Marin County): California license #216801028, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 130 residents. State records list 17 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated May 8, 2026, was marked “Unsubstantiated” by the state.
Can Drake Terrace care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Drake Terrace with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 81 NON-AMBULATORY, OF WHICH 15 MAY BE BEDRIDDEN. HOSPICE WAIVER WITH TOTAL CARE FOR 10.
How much does Drake Terrace cost?
California's public licensing record does not include Drake Terrace's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Marin County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Drake Terrace accept Medi-Cal or the Assisted Living Waiver?
Drake Terrace is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
107 of 130 beds occupied (82%) when the state visited on May 8, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Drake Terrace?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 21 state visits and 17 dated documents since 2021 for Drake Terrace; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 8, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 21 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(415) 491-1935Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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