Oakmont Of Whittier is a residential care home for the elderly (RCFE) in Whittier, Los Angeles County, California — state license #198603479, licensed for 97 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 21 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 15, 2026 — published below in full, verbatim and unscored.

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Oakmont Of Whittier

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Residential care home for the elderly (RCFE) · Large community, 97 residents · Whittier, CA · Los Angeles County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #198603479, held since 2021 · read from the California state record on August 2, 2026 ·See on State Site →
13617 Whittier Blvd. · Whittier, Los Angeles County
Phone
(562) 693-8222
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 97 residents
Dementia / memory careVerified in record
Hospice careApproved for 15 residents
Bedridden careApproved for 7 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 97 NON-AMBULATORY, OF WHICH 7 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 15.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 23 times and filed 21 documents. The most recent is a facility evaluation report, dated June 15, 2026.

Most recent state visit
June 15, 2026
Occupancy at the March 19, 2026 visit
62 of 97 beds

The state's published file for this home includes 12 documents with transcribed findings, dated November 18, 2022 to March 19, 2026. 12 of the 12 carry the state's recorded outcome word: “Substantiated” (5), “Unsubstantiated” (7). 12 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 12 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 18 of 21 documentsFull record on the state’s site →
20263 state visits · 3 documents
Jun 15, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 26, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 19, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff stole resident's funds.

Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced compliant visit LPA met with Executive Director Janeth Medrano and Memory Care Director George Cruz and explained the purpose for todays visit. The investigation consisted of the following: On 2/5/26 LPA Herrera conducted the initial 10-day visit, obtained copies of Staff and Resident Roster, information for police report, and conducted 2 Staff interviews (S1-S2). On 3/17/26 LPA obtained and reviewed a copy of Police Report. On 3/19/26 LPA obtained copies of the Staff and Resident rosters, toured memory care and R1's shared room, conducted interviews with 5 Staff (S1-S6) and 6 Residents (R1-R6). (Continued on LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 19, 2026 · control 28-AS-20260204140858
20257 state visits · 9 documents
Oct 18, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not prevent a resident from being sexually abused while in care. Staff did not safeguard resident's personal belongings.

Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced subsequent complaint investigation visit on 10/18/2025 to deliver findings regarding the above allegations. LPA Herrera conducted an initial complaint visit on 08/08/2025 and a need for further investigation was documented. During today’s visit, LPA Ramirez was greeted by Administrator Runge and explained the purpose of the visit. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster, Staff Roster, Staff#1 - 8 interviews (S1 – S8), Interviews conducted by Community Care Licensing Investigation Branch, Resident#2 – 4 interviews (R2- R4), Attempted Interview of Resident#1, 5 (R1, R5), Copies of the following documents for resident#1 (R1): Medical Assessment (LIC 602A), Preplacement Appraisal Information (LIC 603), Client/Resident Personal Property and Valuables (LIC 921), Admission Agreement and physical plant tour. SEE 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 18, 2025 · control 28-AS-20250807161503
Oct 18, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 2, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 3, 2025Complaint investigation reportSubstantiated

Allegation investigated: Facility staff caused injuries to resident during a transfer.

**This Report Supersedes the previous superseaded report dated 8/28/25 as LPA did not assess civil penalties on the report and a copy of the 421IM will be provided during todays visit, additionally, deficiencies issued on 12/18/24 and 8/28/25 are being dismissed, no additional changes have been made to the report and findings remain the same** Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced subsequent compliant visit LPA met with Adriane Runge and explained the purpose for todays visit. The investigation consisted of the following: During initial visit dated 11/14/24 LPA obtained copies of Staff and Resident Roster, and obtained copies of medical documents and current incident report from Resident #1's file, due to time constraints the allegation needed further investigation. On 12/28/24 LPA obtained copies of Staff and Resident Roster, interviewed 6 Staff (S1-S6) and 10 Residents (R1-R10), Reviewed Training and Participants for proper use of Hoyer Lift, toured R1the state’s words, verbatim · CDSS document, Sep 3, 2025 · control 28-AS-20241113164508
Aug 28, 2025Complaint investigation reportSubstantiated

Allegation investigated: Facility staff caused injuries to resident during a transfer.

**This Report Supersedes report dated 12/18/24 as the wrong regulation was cited during visit, citation was issued for regulation, 80072(a)(2) Personal Rights and is being corrected to 87468.1(a)(2) Personal Rights no additional changes have been made to the report and findings remain the same** Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced subsequent compliant visit LPA met with Adriane Runge and explained the purpose for todays visit. The investigation consisted of the following: During initial visit dated 11/14/24 LPA obtained copies of Staff and Resident Roster, and obtained copies of medical documents and current incident report from Resident #1's file, due to time constraints the allegation needed further investigation. On 12/28/24 LPA obtained copies of Staff and Resident Roster, interviewed 6 Staff (S1-S6) and 10 Residents (R1-R10), Reviewed Training and Participants for proper use of Hoyer Lift, toured R1-R4's rooms and S4 demonstrated each Hoyer Lift.the state’s words, verbatim · CDSS document, Aug 28, 2025 · control 28-AS-20241113164508
Aug 8, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 1, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not ensure centrally stored medication was locked and inaccessible to residents. Staff falsified medication records. Staff did not provide adequate supervision resulting in resident missing their medication dosage. Staff left residents in soiled diapers for extended periods of time.

Licensing Program Analyst (LPA) Elizabeth Irra conducted a subsequent visit to investigate the above allegations. LPA met with Gina Alvarez (Business Office Director) and discussed the purpose of today’s visit. Angela Boyd (Health Services Director) arrived at approximately 9:10 A.M.. LPA Irra conducted the initial visit on 05/19/25. During this visit, LPA obtained copies of the staff and resident rosters, interviewed Staff #2 (S-2), Staff #3 (S-3), Staff #5 (S-5) and Staff #6 (S-6), reviewed files for Resident #1 (R-1) through Resident #7 (R-7) and obtained relevant documentation. During the course of this investigation, LPA also interviewed Staff #1 (S-1) and Staff #4 (S-4) and interviewed Resident #1 (R-1) through Resident #6 (R-6). LPA was unable to interview R-7 as R-7 was not available during this visit. Refer to LIC 9099C for the continuation of this report. Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 1, 2025 · control 28-AS-20250512155944
Aug 1, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 20, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff did not dispense resident's medications as prescribed Facility staff handled resident(s) in a rough manner Facility staff yelled at resident(s) Facility staff did not observe proper food service sanitation practices Facility staff did not safeguard resident's personal belongings

Licensing Program Analyst (LPA) Mary Flores conducted an unannounced compliant visit regarding the above allegations. LPA met with Adriane Runge Administrator and explained the reason for the visit. The investigation consisted of the following: LPA requested a staff/resident roster. LPA interviewed 7 residents and 7 staff. LPA conducted a tour of the dementia unit and observed the dining room area and medication room. LPA reviewed medication for 4 residents. LPA reviewed file for resident #1(R1) and requested a copy of admission agreement, medical assessment, individual care plan, medication sheet, physician’s orders, resident personal property and valuables, preplacement assessments, behavioral expression appraisal, charting notes, and incident report. The investigation revealed the following: Regarding allegation: Facility staff did not dispense R1’s medications as prescribed. (CONTINUED ON LIC 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, May 20, 2025 · control 28-AS-20250514152656
20244 state visits · 4 documents
Dec 18, 2024Complaint investigation reportSubstantiated

Allegation investigated: Facility staff caused injuries to resident during a transfer.

Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced subsequent compliant visit LPA met with Adriane Runge and explained the purpose for todays visit. The investigation consisted of the following: During initial visit dated 11/14/24 LPA obtained copies of Staff and Resident Roster, and obtained copies of medical documents and current incident report from Resident #1's file, due to time constraints the allegation needed further investigation. During todays visit LPA obtained copies of Staff and Resident Roster, interviewed 6 Staff (S1-S6) and 10 Residents (R1-R10), Reviewed Training and Participants for proper use of Hoyer Lift and toured R1-R4's rooms and S4 demonstrated each Hoyer Lift. (continued on LIC9099-C) Substantiatedthe state’s words, verbatim · CDSS document, Dec 18, 2024 · control 28-AS-20241113164508
Sep 26, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 30, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not prevent a resident from falling on more than one occasion resulting in injuries. Staff left a resident on the floor for an extended period of time after falling

Licensing Program Analyst (LPA) Angelica Rea made another visit to issue the final results of the investigation. LPA met with Executive Director, Adriane Runge who assisted with today's visit. Regarding the allegation that : Staff did not prevent a resident from falling on more than one occasion resulting in injuries. The investigation consisted of interviews with Administrator, Staff #1- Staff #4, and Resident #1 - Resident #5. The investigation revealed that resident #1 experienced a fall on 4/1/24, and on 4/2/24. Resident #1 was sent to the hospital, and was hospitalized from 4/2/24 -4/7/24. Review of hospital documents indicate that resident #1 sustained minor injuries due to fall(s). Administrator and staff interviewed stated that all residents are checked on every two hours, or more frequently according to their care needs. Administrator and staff stated that if a resident falls, staff will assess the resident. Staff will call 911, if the resident needs to be sent to the hospitalthe state’s words, verbatim · CDSS document, Jul 30, 2024 · control 28-AS-20240403151031
Feb 12, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Resident has sustained multiple unwitnessed falls while in care. Facility does not provide a safe environment for resident. Facility staff are not adequately providing resident assistance and supervision while in care. Facility staff are not ensuring that resident is adequately fed while in care. Facility staff are not ensuring that resident is adequately hydrated while in care. Resident's sensor alert device was not working properly.

Licensing Program Analyst (LPA) Angelica Rea conducted another visit to deliver the final results of the investigation. LPA met with Administrator, Janette Hill, who assisted with today's visit. An initial visit was conducted on 9/26/22. The investigation consisted of interview(s) with Administrator, Staff #1 - Staff #4, and Resident #1 - Resident #5, and tour of memory care unit. LPA also reviewed resident #6's file, and obtained copies of speciific documents. Resident #6 was not interviewed due to residents' cognitive level. Regarding the allegation that : Resident #6 has sustained multiple unwitnessed falls while in care. Administrator and staff interviewed stated that if a resident falls, the facility staff are trained to assess the resident, and determine if 911 needs to be called. Administrator and staff interviewed stated that resident #6 experienced two falls, and was properly assessed by staff. Resident #6 fell on 9/22/22, was assessed, was sent to hospital, and returned to fathe state’s words, verbatim · CDSS document, Feb 12, 2024 · control 28-AS-20220922154642
20232 state visits · 2 documents
Nov 21, 2023Complaint investigation reportSubstantiated

Allegation investigated: Facility staff did not dispense medications to resident as prescribed.

Licensing Program Analyst (LPA) Angelica Rea conducted a visit in response to the above allegation. On today's visit, LPA met with Administrator, Janette Hill, who assisted with the visit. Regarding the allegation that facility staff did not dispense medications to resident #1 as prescribed, the investigation consisted of review of of resident #1 medication list, hospital discharge documents, special incident report dated 11/17/23, and interviews with Administrator, and Health Services Director, Leslie Lopez. The investigation revealed the following: Resident #1 was hospitalized during the period of March 2023 through August 2023. Resident #1 returned to the facility on 8/10/23, and transferred to the Memory Care Unit. It was recently brought to the facility's attention that resident #1's medication list was changed upon discharge from the hospital, but it was not updated upon resident #1's return to the facility. Substantiatedthe state’s words, verbatim · CDSS document, Nov 21, 2023 · control 28-AS-20231113141817
Oct 27, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations2typical 1
Type B citations1typical 1
Substantiated complaints3typical 2
Total complaints10typical 7
State visits on file23typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2021.
Year-by-year trend
YearVisitsDocumentsSubstantiated202633020257922024441202333220221202021220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Oakmont Of Whittier licensed?

Yes — Oakmont Of Whittier is a licensed residential care home for the elderly (RCFE) in Whittier (Los Angeles County): California license #198603479, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 97 residents. State records list 21 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated June 15, 2026, appears in the inspection record on this page.

Can Oakmont Of Whittier care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Oakmont Of Whittier with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 97 NON-AMBULATORY, OF WHICH 7 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 15.

How much does Oakmont Of Whittier cost?

California's public licensing record does not include Oakmont Of Whittier's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Oakmont Of Whittier accept Medi-Cal or the Assisted Living Waiver?

Oakmont Of Whittier is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

62 of 97 beds occupied (64%) when the state visited on March 19, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Oakmont Of Whittier?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 23 state visits and 21 dated documents since 2021 for Oakmont Of Whittier; 12 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 19, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

12 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff stole resident's funds.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced compliant visit LPA met with Executive Director Janeth Medrano and Memory Care Director George Cruz and explained the purpose for todays visit. The investigation consisted of the following: On 2/5/26 LPA Herrera conducted the initial 10-day visit, obtained copies of Staff and Resident Roster, information for police report, and conducted 2 Staff interviews (S1-S2). On 3/17/26 LPA obtained and reviewed a copy of Police Report. On 3/19/26 LPA obtained copies of the Staff and Resident rosters, toured memory care and R1's shared room, conducted interviews with 5 Staff (S1-S6) and 6 Residents (R1-R6). (Continued on LIC9099-C) UnsubstantiatedCDSS inspection report, March 19, 2026 · control 28-AS-20260204140858

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not prevent a resident from being sexually abused while in care. Staff did not safeguard resident's personal belongings.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced subsequent complaint investigation visit on 10/18/2025 to deliver findings regarding the above allegations. LPA Herrera conducted an initial complaint visit on 08/08/2025 and a need for further investigation was documented. During today’s visit, LPA Ramirez was greeted by Administrator Runge and explained the purpose of the visit. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster, Staff Roster, Staff#1 - 8 interviews (S1 – S8), Interviews conducted by Community Care Licensing Investigation Branch, Resident#2 – 4 interviews (R2- R4), Attempted Interview of Resident#1, 5 (R1, R5), Copies of the following documents for resident#1 (R1): Medical Assessment (LIC 602A), Preplacement Appraisal Information (LIC 603), Client/Resident Personal Property and Valuables (LIC 921), Admission Agreement and physical plant tour. SEE 9099-C UnsubstantiatedCDSS inspection report, October 18, 2025 · control 28-AS-20250807161503
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff caused injuries to resident during a transfer.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
**This Report Supersedes the previous superseaded report dated 8/28/25 as LPA did not assess civil penalties on the report and a copy of the 421IM will be provided during todays visit, additionally, deficiencies issued on 12/18/24 and 8/28/25 are being dismissed, no additional changes have been made to the report and findings remain the same** Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced subsequent compliant visit LPA met with Adriane Runge and explained the purpose for todays visit. The investigation consisted of the following: During initial visit dated 11/14/24 LPA obtained copies of Staff and Resident Roster, and obtained copies of medical documents and current incident report from Resident #1's file, due to time constraints the allegation needed further investigation. On 12/28/24 LPA obtained copies of Staff and Resident Roster, interviewed 6 Staff (S1-S6) and 10 Residents (R1-R10), Reviewed Training and Participants for proper use of Hoyer Lift, toured R1CDSS inspection report, September 3, 2025 · control 28-AS-20241113164508
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff caused injuries to resident during a transfer.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
**This Report Supersedes report dated 12/18/24 as the wrong regulation was cited during visit, citation was issued for regulation, 80072(a)(2) Personal Rights and is being corrected to 87468.1(a)(2) Personal Rights no additional changes have been made to the report and findings remain the same** Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced subsequent compliant visit LPA met with Adriane Runge and explained the purpose for todays visit. The investigation consisted of the following: During initial visit dated 11/14/24 LPA obtained copies of Staff and Resident Roster, and obtained copies of medical documents and current incident report from Resident #1's file, due to time constraints the allegation needed further investigation. On 12/28/24 LPA obtained copies of Staff and Resident Roster, interviewed 6 Staff (S1-S6) and 10 Residents (R1-R10), Reviewed Training and Participants for proper use of Hoyer Lift, toured R1-R4's rooms and S4 demonstrated each Hoyer Lift.CDSS inspection report, August 28, 2025 · control 28-AS-20241113164508
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not ensure centrally stored medication was locked and inaccessible to residents. Staff falsified medication records. Staff did not provide adequate supervision resulting in resident missing their medication dosage. Staff left residents in soiled diapers for extended periods of time.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Elizabeth Irra conducted a subsequent visit to investigate the above allegations. LPA met with Gina Alvarez (Business Office Director) and discussed the purpose of today’s visit. Angela Boyd (Health Services Director) arrived at approximately 9:10 A.M.. LPA Irra conducted the initial visit on 05/19/25. During this visit, LPA obtained copies of the staff and resident rosters, interviewed Staff #2 (S-2), Staff #3 (S-3), Staff #5 (S-5) and Staff #6 (S-6), reviewed files for Resident #1 (R-1) through Resident #7 (R-7) and obtained relevant documentation. During the course of this investigation, LPA also interviewed Staff #1 (S-1) and Staff #4 (S-4) and interviewed Resident #1 (R-1) through Resident #6 (R-6). LPA was unable to interview R-7 as R-7 was not available during this visit. Refer to LIC 9099C for the continuation of this report. UnsubstantiatedCDSS inspection report, August 1, 2025 · control 28-AS-20250512155944
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff did not dispense resident's medications as prescribed Facility staff handled resident(s) in a rough manner Facility staff yelled at resident(s) Facility staff did not observe proper food service sanitation practices Facility staff did not safeguard resident's personal belongings
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Mary Flores conducted an unannounced compliant visit regarding the above allegations. LPA met with Adriane Runge Administrator and explained the reason for the visit. The investigation consisted of the following: LPA requested a staff/resident roster. LPA interviewed 7 residents and 7 staff. LPA conducted a tour of the dementia unit and observed the dining room area and medication room. LPA reviewed medication for 4 residents. LPA reviewed file for resident #1(R1) and requested a copy of admission agreement, medical assessment, individual care plan, medication sheet, physician’s orders, resident personal property and valuables, preplacement assessments, behavioral expression appraisal, charting notes, and incident report. The investigation revealed the following: Regarding allegation: Facility staff did not dispense R1’s medications as prescribed. (CONTINUED ON LIC 9099C) UnsubstantiatedCDSS inspection report, May 20, 2025 · control 28-AS-20250514152656

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff caused injuries to resident during a transfer.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced subsequent compliant visit LPA met with Adriane Runge and explained the purpose for todays visit. The investigation consisted of the following: During initial visit dated 11/14/24 LPA obtained copies of Staff and Resident Roster, and obtained copies of medical documents and current incident report from Resident #1's file, due to time constraints the allegation needed further investigation. During todays visit LPA obtained copies of Staff and Resident Roster, interviewed 6 Staff (S1-S6) and 10 Residents (R1-R10), Reviewed Training and Participants for proper use of Hoyer Lift and toured R1-R4's rooms and S4 demonstrated each Hoyer Lift. (continued on LIC9099-C) SubstantiatedCDSS inspection report, December 18, 2024 · control 28-AS-20241113164508
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not prevent a resident from falling on more than one occasion resulting in injuries. Staff left a resident on the floor for an extended period of time after falling
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Angelica Rea made another visit to issue the final results of the investigation. LPA met with Executive Director, Adriane Runge who assisted with today's visit. Regarding the allegation that : Staff did not prevent a resident from falling on more than one occasion resulting in injuries. The investigation consisted of interviews with Administrator, Staff #1- Staff #4, and Resident #1 - Resident #5. The investigation revealed that resident #1 experienced a fall on 4/1/24, and on 4/2/24. Resident #1 was sent to the hospital, and was hospitalized from 4/2/24 -4/7/24. Review of hospital documents indicate that resident #1 sustained minor injuries due to fall(s). Administrator and staff interviewed stated that all residents are checked on every two hours, or more frequently according to their care needs. Administrator and staff stated that if a resident falls, staff will assess the resident. Staff will call 911, if the resident needs to be sent to the hospitalCDSS inspection report, July 30, 2024 · control 28-AS-20240403151031
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident has sustained multiple unwitnessed falls while in care. Facility does not provide a safe environment for resident. Facility staff are not adequately providing resident assistance and supervision while in care. Facility staff are not ensuring that resident is adequately fed while in care. Facility staff are not ensuring that resident is adequately hydrated while in care. Resident's sensor alert device was not working properly.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Angelica Rea conducted another visit to deliver the final results of the investigation. LPA met with Administrator, Janette Hill, who assisted with today's visit. An initial visit was conducted on 9/26/22. The investigation consisted of interview(s) with Administrator, Staff #1 - Staff #4, and Resident #1 - Resident #5, and tour of memory care unit. LPA also reviewed resident #6's file, and obtained copies of speciific documents. Resident #6 was not interviewed due to residents' cognitive level. Regarding the allegation that : Resident #6 has sustained multiple unwitnessed falls while in care. Administrator and staff interviewed stated that if a resident falls, the facility staff are trained to assess the resident, and determine if 911 needs to be called. Administrator and staff interviewed stated that resident #6 experienced two falls, and was properly assessed by staff. Resident #6 fell on 9/22/22, was assessed, was sent to hospital, and returned to faCDSS inspection report, February 12, 2024 · control 28-AS-20220922154642

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 23 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
2
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
3
typical for this size: 2
Total complaints
10
typical for this size: 7
State visits on file
23
typical for this size: 19
See the full inspection record on the state's site →
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