Arcadian The is a residential care facility in Arcadia, Los Angeles County, California — state license #198603445, licensed for 120 residents, listed as licensed in the CDSS record we retrieved June 12, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. No dated state inspection or complaint documents are on file for this home as of June 12, 2026.

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Arcadian The

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Residential care facility · Large community, 120 residents · Arcadia, CA · Los Angeles County
LicensedWheelchair not on fileMemory care not on fileHospice not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #198603445 · read from the California state record on June 12, 2026 ·See on State Site →
753 W Duarte Road · Arcadia, Los Angeles County
Phone
(626) 445-7981
from the state licensing roster · June 12, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryNot on file — ask the home
Dementia / memory careNot on file — ask the home
Hospice careNot on file — ask the home
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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The state has filed 8 documents for this home.

Occupancy at the December 4, 2025 visit
108 of 120 beds

The state's published file for this home includes 8 documents with transcribed findings, dated September 24, 2021 to December 4, 2025. 8 of the 8 carry the state's recorded outcome word: “Substantiated” (3), “Unfounded” (1), “Unsubstantiated” (4). 8 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 8 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 8 documentsFull record on the state’s site →
20253 state visits · 3 documents
Dec 4, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not prevent resident from developing pressure injuries Staff are not following reporting requirements

The purpose of today's visit 12/04/25 is to gather additional information regarding the allegation, Staff did not prevent resident from developing pressure injuries. Today 12/04/25 the following was done: Staff S1- Staff S2 were interviewed. Administrator was interviewed and Home Health Representative was interviewed telephonically. The initial visit was conducted on 09/30/25 and included the following: Licensing Program Analyst (LPA) Glenn Trueman conducted an unannounced complaint visit to gather information pertaining to the above-mentioned allegations. LPA met with Administrator Hardie Lin and explained the reason for the visit. Shortly after Licensee Amber Branconier arrived. The investigation consisted of the following: LPA obtained copies of Resident and Staff rosters, reviewed Resident R11's file and collected Physician's Report, Admissions Agreement and Emergency ID page. conducted interviews with Licensee, Administrator, Staff S1 and Residents (R1-R10). . (Continued on LIC909the state’s words, verbatim · CDSS document, Dec 4, 2025 · control 28-AS-20250922160450
Sep 30, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not prevent resident from developing pressure injuries Staff are not following reporting requirements

Licensing Program Analyst (LPA) Glenn Trueman conducted an unannounced complaint visit to gather information pertaining to the above-mentioned allegations. LPA met with Administrator Hardie Lin and explained the reason for the visit. Shortly after Licensee Amber Branconier arrived. The investigation consisted of the following: LPA obtained copies of Resident and Staff rosters, reviewed Resident R11's file and collected Physician's Report, Admissions Agreement and Emergency ID page. conducted interviews with Licensee, Administrator, Staff S1 and Residents (R1-R10). Interviews were also conducted with the Home Health and Primary Care Physician for Resident R11. Interview also conducted with Power of Attorney (POA) for Resident R11. (Continued on LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 30, 2025 · control 28-AS-20250922160450
May 12, 2025Complaint investigation reportSubstantiated

Allegation investigated: Due to staff neglect, resident sustained a serious injury.

Licensing Program Analyst (LPA) Cynthia Chan conducted a subsequent visit to continue the complaint investigation. LPA met with administrator, Hardie Lin, and explained the purpose of the visit. On 1/23/25, LPA J. Villalobos conducted a health and safety visit and toured the physical plant. LPA did not observe any path obstructions or health and safety hazards in areas toured. Sufficient food supply was observed, and all toxins and sharps were observed to be stored and inaccessible to residents in care. No immediate health and/or safety concerns were noted during the visit. Documents were collected for Resident #1 and a staff was interviewed. During today’s visit, LPA Chan interviewed the administrator, 5 staff, and 8 residents. (Continue on LIC9099C) Substantiatedthe state’s words, verbatim · CDSS document, May 12, 2025 · control 28-AS-20250117122939
20243 state visits · 3 documents
Apr 26, 2024Complaint investigation reportSubstantiated

Allegation investigated: Resident sustained a hematoma while in care. Staff did not provide adequate supervision.

***This report serves as an amendment and supersedes the original complaint investigation report created on 04/11/24. The purpose of this report is to re-issue citations. The finding remains as Substantiated. *** Today, Licensing Program Analyst (LPA) Bonnie Tao conducted a subsequent complaint visit to re-issue citations regarding the allegations listed above. LPA Tao met with Martha, manager and discussed the purpose of the visit. On 03/18/22, LPA Tao conducted the initial visit. During the visit, LPA obtained a copy of staff roster, resident roster, Resident #1 (R1) and Resident #8 (R8) facility file, facility house rules and R1’s incident reports relating to falls. LPA conducted a physical plant with Office manager and did not observe any signs of neglect, abuse or other immediate health and safety threats. (-continued in LIC 9099C-) Substantiatedthe state’s words, verbatim · CDSS document, Apr 26, 2024 · control 28-AS-20220317135152
Apr 18, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff Member handles resident in a rough manner. Staff did not treat resident with dignity and respect.

Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced complaint visit to gather information pertaining to the above-mentioned allegations. LPA met with Administrator Hardie Lin and Manager Martha Garcia and explained the reason for the visit. Shortly after Licensee Amber Branconier arrived and also assisted with the visit. The investigation consisted of the following: LPA obtained copies of Resident and Staff rosters, colleted documentes pertaining to above allegation, reviewed the personnel file for Staff #1 (S1) and conducted interviews with 6 Staff (S1-S6) and 10 Residents (R1-R10). (Continued on LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 18, 2024 · control 28-AS-20240416092400
Apr 11, 2024Complaint investigation reportSubstantiated

Allegation investigated: Resident sustained a hematoma while in care. Staff did not provide adequate supervision.

Licensing Program Analysts (LPAs) Bonnie Tao and Tyler Reyes conducted a subsequent complaint visit regarding the allegation listed above. LPAs Tao and Reyes met with Staff#9 (S9) and Licensee, Amber Branconier and discussed the purpose of the visit, which was to continue the investigation and deliver complaint investigation findings. On 03/18/2022, LPA Tao conducted the initial visit, during visit, LPA obtained a copy of staff roster, resident roster, Resident #1 (R1) and Resident #8 (R8) facility file, facility house rules and R1’s incident reports relating to falls. LPA toured the physical plant, along with Office manager and did not observe any signs of neglect, abuse or other immediate health and safety threats. On todays visit, LPA Tao and Reyes interviewed Administrator, staff, and residents, and toured the physical plant with staff#9 (S9). (-continued in LIC 9099C-) Substantiatedthe state’s words, verbatim · CDSS document, Apr 11, 2024 · control 28-AS-20220317135152
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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If end-of-life care were ever needed, could they stay here? What’s the plan?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (626) 445-7981

Is Arcadian The licensed?

Yes — Arcadian The is a licensed residential care facility in Arcadia (Los Angeles County): California license #198603445, shown as licensed in the CDSS state record checked June 12, 2026, licensed for 120 residents. No dated inspection documents appear in the copy of the state record we hold; the state's public site carries the complete history.

Can Arcadian The care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked June 12, 2026.

The CDSS license record checked June 12, 2026 lists no specialized-care clearances for Arcadian The (wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden are not on file). A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

How much does Arcadian The cost?

California's public licensing record does not include Arcadian The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Arcadian The accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Arcadian The through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

108 of 120 beds occupied (90%) when the state visited on December 4, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Arcadian The?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked June 12, 2026.

The CDSS state record checked June 12, 2026 for Arcadian The includes 8 complaint-investigation narratives, transcribed verbatim below. The most recent, dated December 4, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

8 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not prevent resident from developing pressure injuries Staff are not following reporting requirements
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
The purpose of today's visit 12/04/25 is to gather additional information regarding the allegation, Staff did not prevent resident from developing pressure injuries. Today 12/04/25 the following was done: Staff S1- Staff S2 were interviewed. Administrator was interviewed and Home Health Representative was interviewed telephonically. The initial visit was conducted on 09/30/25 and included the following: Licensing Program Analyst (LPA) Glenn Trueman conducted an unannounced complaint visit to gather information pertaining to the above-mentioned allegations. LPA met with Administrator Hardie Lin and explained the reason for the visit. Shortly after Licensee Amber Branconier arrived. The investigation consisted of the following: LPA obtained copies of Resident and Staff rosters, reviewed Resident R11's file and collected Physician's Report, Admissions Agreement and Emergency ID page. conducted interviews with Licensee, Administrator, Staff S1 and Residents (R1-R10). . (Continued on LIC909CDSS inspection report, December 4, 2025 · control 28-AS-20250922160450
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not prevent resident from developing pressure injuries Staff are not following reporting requirements
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Glenn Trueman conducted an unannounced complaint visit to gather information pertaining to the above-mentioned allegations. LPA met with Administrator Hardie Lin and explained the reason for the visit. Shortly after Licensee Amber Branconier arrived. The investigation consisted of the following: LPA obtained copies of Resident and Staff rosters, reviewed Resident R11's file and collected Physician's Report, Admissions Agreement and Emergency ID page. conducted interviews with Licensee, Administrator, Staff S1 and Residents (R1-R10). Interviews were also conducted with the Home Health and Primary Care Physician for Resident R11. Interview also conducted with Power of Attorney (POA) for Resident R11. (Continued on LIC9099-C) UnsubstantiatedCDSS inspection report, September 30, 2025 · control 28-AS-20250922160450
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedDue to staff neglect, resident sustained a serious injury.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Cynthia Chan conducted a subsequent visit to continue the complaint investigation. LPA met with administrator, Hardie Lin, and explained the purpose of the visit. On 1/23/25, LPA J. Villalobos conducted a health and safety visit and toured the physical plant. LPA did not observe any path obstructions or health and safety hazards in areas toured. Sufficient food supply was observed, and all toxins and sharps were observed to be stored and inaccessible to residents in care. No immediate health and/or safety concerns were noted during the visit. Documents were collected for Resident #1 and a staff was interviewed. During today’s visit, LPA Chan interviewed the administrator, 5 staff, and 8 residents. (Continue on LIC9099C) SubstantiatedCDSS inspection report, May 12, 2025 · control 28-AS-20250117122939

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident sustained a hematoma while in care. Staff did not provide adequate supervision.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
***This report serves as an amendment and supersedes the original complaint investigation report created on 04/11/24. The purpose of this report is to re-issue citations. The finding remains as Substantiated. *** Today, Licensing Program Analyst (LPA) Bonnie Tao conducted a subsequent complaint visit to re-issue citations regarding the allegations listed above. LPA Tao met with Martha, manager and discussed the purpose of the visit. On 03/18/22, LPA Tao conducted the initial visit. During the visit, LPA obtained a copy of staff roster, resident roster, Resident #1 (R1) and Resident #8 (R8) facility file, facility house rules and R1’s incident reports relating to falls. LPA conducted a physical plant with Office manager and did not observe any signs of neglect, abuse or other immediate health and safety threats. (-continued in LIC 9099C-) SubstantiatedCDSS inspection report, April 26, 2024 · control 28-AS-20220317135152
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff Member handles resident in a rough manner. Staff did not treat resident with dignity and respect.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced complaint visit to gather information pertaining to the above-mentioned allegations. LPA met with Administrator Hardie Lin and Manager Martha Garcia and explained the reason for the visit. Shortly after Licensee Amber Branconier arrived and also assisted with the visit. The investigation consisted of the following: LPA obtained copies of Resident and Staff rosters, colleted documentes pertaining to above allegation, reviewed the personnel file for Staff #1 (S1) and conducted interviews with 6 Staff (S1-S6) and 10 Residents (R1-R10). (Continued on LIC9099-C) UnsubstantiatedCDSS inspection report, April 18, 2024 · control 28-AS-20240416092400
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident sustained a hematoma while in care. Staff did not provide adequate supervision.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analysts (LPAs) Bonnie Tao and Tyler Reyes conducted a subsequent complaint visit regarding the allegation listed above. LPAs Tao and Reyes met with Staff#9 (S9) and Licensee, Amber Branconier and discussed the purpose of the visit, which was to continue the investigation and deliver complaint investigation findings. On 03/18/2022, LPA Tao conducted the initial visit, during visit, LPA obtained a copy of staff roster, resident roster, Resident #1 (R1) and Resident #8 (R8) facility file, facility house rules and R1’s incident reports relating to falls. LPA toured the physical plant, along with Office manager and did not observe any signs of neglect, abuse or other immediate health and safety threats. On todays visit, LPA Tao and Reyes interviewed Administrator, staff, and residents, and toured the physical plant with staff#9 (S9). (-continued in LIC 9099C-) SubstantiatedCDSS inspection report, April 11, 2024 · control 28-AS-20220317135152

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff is physically abusing resident in care. Staff is verbally abusing resident in care. Staff leaves resident in diaper for an extended period of time.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst(s)(LPA) Mary Flores conducted an unannounced complaint investigation visit regarding the above allegations. LPA met with Everlita Fernandez Med-Tech and explained the reason for the visit. Administrator Amber Branconier arrived an hour later. The investigation consisted of the following: LPA requested a copy of staff/resident roster. LPA requested to review files for 9 residents and 5 staff. LPA conducted an interview with administrator and requested copies of resident #1(R1)'s physician report, face sheet, needs and care plan, assisted living waiver plan, admission agreement, medication sheet, facility notes, in addition LPA requested copies of police report investigation, and in-service training on topics; resident's personal rights and elderly abuse and neglect. LPA conducted interviews with 9 residents, and 4 staff. LPA attempted to speak with Arcadia police department's police officer and staff #6(S6). (CONTINUED ON LIC 9099C) UnsubstantiatedCDSS inspection report, January 12, 2023 · control 28-AS-20230104090349

Transcribed from CDSS complaint-investigation reports · record checked June 12, 2026.

What the state has logged

California has logged state visits for this home as of June 12, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
Not on file
typical for this size: 1
Type B citations
Not on file
typical for this size: 1
Substantiated complaints
Not on file
typical for this size: 2
Total complaints
Not on file
typical for this size: 7
State visits on file
Not on file
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(626) 445-7981
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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