California Mission Inn is a residential care home for the elderly (RCFE) in Rosemead, Los Angeles County, California — state license #198603161, licensed for 85 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 16 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 29, 2026 — published below in full, verbatim and unscored.

See an error in this summary? Report it — free →

0 homes in view

California Mission Inn

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Large community, 85 residents · Rosemead, CA · Los Angeles County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #198603161, held since 2019 · read from the California state record on August 2, 2026 ·See on State Site →
8417 Mission Dr · Rosemead, Los Angeles County
Phone
(626) 287-0438
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 85 residents
Dementia / memory careVerified in record
Hospice careApproved for 20 residents
Bedridden careApproved for 9 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

See an error in these clearances? Report it — free →

What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 85 NON-AMBULATORY, OF WHICH 9 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 20.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 18 times and filed 16 documents. The most recent is a complaint investigation report, dated June 29, 2026.

Most recent state visit
June 29, 2026
Occupancy at the May 19, 2026 visit
46 of 85 beds

The state's published file for this home includes 9 documents with transcribed findings, dated March 17, 2023 to May 19, 2026. 9 of the 9 carry the state's recorded outcome word: “Substantiated” (2), “Unfounded” (2), “Unsubstantiated” (5). 9 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 9 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 14 of 16 documentsFull record on the state’s site →
20264 state visits · 6 documents
Jun 29, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 19, 2026Complaint investigation reportUnfounded

Allegation investigated: Staff are making inappropriate comments in the presence of resident(s) in care. Staff interrupted the sleep of a resident in care.

Licensing Program Analyst (LPA) Alberto Lopez made initial visit to investigate the above allegations. LPA met with Maria Reledo, Wellness Director and discussed the purpose of the visit. The investigation consisted of LPA obtaining and reviewing resident and client rosters. Upon further review, LPA noticed that R1 was not on resident roster. LPA confirmed this with staff Maria Reledo, Wellness Director, and by reviewing the resident roster. Based on the information gathered during visit, the allegation(s) are deemed UNFOUNDED. A finding of UNFOUNDED means that the allegations are either false, could not have happened, and/or are without a reasonable basis. An exit interview was conducted, and a copy of this report was provided to Maria Roleda, Wellness Director. Unfoundedthe state’s words, verbatim · CDSS document, May 19, 2026 · control 28-AS-20260514095250
May 19, 2026Complaint investigation reportUnfounded

Allegation investigated: Staff are making inappropriate comments in the presence of resident(s) in care. Staff interrupted the sleep of a resident in care.

Licensing Program Analyst (LPA) Alberto Lopez made initial visit to investigate the above allegations. LPA met with Maria Reledo, Wellness Director and discussed the purpose of the visit. The investigation consisted of LPA obtaining and reviewing resident and client rosters. Upon further review, LPA noticed that R1 was not on resident roster. LPA confirmed this with staff Maria Reledo, Wellness Director, and by reviewing the resident roster. Based on the information gathered during visit, the allegation(s) are deemed UNFOUNDED. A finding of UNFOUNDED means that the allegations are either false, could not have happened, and/or are without a reasonable basis. An exit interview was conducted, and a copy of this report was provided to Maria Roleda, Wellness Director. Unfoundedthe state’s words, verbatim · CDSS document, May 19, 2026 · control 28-AS-20260514095250
Apr 20, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not assist resident with showering Resident sustained dermatitis due to staff neglect Facility is operating out of ratio Staff do not provide residents with adequate clothing

Licensing Program Analyst (LPA) Alberto Lopez made an unannounced visit to investigate the above allegations. LPA met with Chief Operating Officer Heather Cummings and discussed the purpose of the visit. The investigation consisted of taking tour of facility, reviewing and obtaining staff and resident rosters, interviewing four (4) staff S#1 – S#4, five (5) residents R#1 – R#5 and obtaining bathing schedule for facility. The investigation revealed regarding allegation: Staff do not assist resident with showering. It is alleged that facility is not providing bathing services to a resident (name not provided) LPA interviewed four (4) staff and all four (4) staff denied the allegation. LPA interviewed five (5) residents and four (4) of five residents could not corroborate the allegation. LPA reviewed the shower schedule, and residents are provided with bathing services twice a week or more if required. There is insufficient evidence to support this allegation. (continued on 9099C) Unsubstthe state’s words, verbatim · CDSS document, Apr 20, 2026 · control 28-AS-20260414112657
Mar 17, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not meeting resident's showering needs Staff did not ensure resident's room was free of odors

Licensing Program Analyst (LPA) Alberto Lopez made an unannounced visit to investigate the above allegations. LPA met with Chief Operating Officer Heather Cummings and discussed the purpose of the visit. The investigation consisted of LPA reviewing and obtaining copy staff and resident rosters of R1 admission agreement, needs and appraisal, physician’s report, bathing log, taking tour of R1 room,and other random rooms, interviewing Six (6) staff and seven (7) residents. The investigation revealed regarding allegation: Staff are not meeting resident's showering needs. It is alleged that facility staff is not providing bathing services to resident as required. LPA interviewed six (6) staff, and all six (6) staff denied the allegation. LPA interviewed seven (7) residents and all seven (7) could not corroborate the allegation. (continued on 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 17, 2026 · control 28-AS-20260313164816
Mar 17, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20254 state visits · 4 documents
Oct 6, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 16, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff verbally abused a resident in care. Staff are spraying chemicals in a resident's room. Staff are serving food that is not of quality to a resident in care.

Licensing Program Analyst (LPA) Alberto Lopez made a subsequent visit to the facility to deliver findings. LPA met with Hayden Petrovick, Marketing Director and discussed the purpose of the visit. During the visit, LPA took tour of common areas and R1 room. LPA interviewed S#6 via phone prior to visit. On 08/14/2025 Licensing Program Analyst (LPA) Alberto Lopez made an initial 10-day visit to investigate the above allegations. LPA met with Maria Roleda, Clinical Supervisor and discussed the purpose of the visit. The investigation consisted of: LPA took tour of common areas and resident’s room, interviewed five (5) staff (S#1-S#5), Six (6) residents (R#1-R#6), reviewed and obtained staff and residents rosters, food menus, food order form and alternative menu choices for residents on special diets. R1 physicians report, and incident report. (continued on 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 16, 2025 · control 28-AS-20250806154735
Mar 4, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not provide resident with a 60-day notice of rent increase. Facility has plumbing issues.

Licensing Program Analyst (LPA) Cynthia Chan conducted a complaint investigation for the allegations listed above. LPA arrived unannounced and met with Staff, Heather Cummings. The purpose of the visit was explained. The administrator was not available during the visit. LPA obtained a copy of the staff and resident rosters, toured the premises, and obtained documents pertaining to Resident #1. Allegation – Staff did not provide resident with a 60-day notice of rent increase. Per the Business Office Manager, the facility had a rent increase that applied to all residents. The letter went out on 10/31/24 to inform residents and/or responsible party that an increase will take into effect on 1/1/25. LPA obtained a copy of a rent increase letter to Resident #1. The notice of increase letter was dated 11/1/24 with effective date of January 1, 2025, which was at least 60-days of notice. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 4, 2025 · control 28-AS-20250225110007
Jan 30, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff do not respond to resident's call for assistance in a timely manner Staff do not ensure that resident's toileting needs are met

Licensing Program Analyst (LPA) Alberto Lopez made initial 10-day visit to investigate the above allegations. LPA met with Maria Roleda, Clinical Supervisor and discussed the purpose of the visit. The investigation consisted of: LPA took tour of common areas, interviewed five (5) staff (S#1-S#5), five (5) residents (R#1-R#5), reviewed and obtained staff and residents rosters, R1 skilled nursing facility (SNF) discharge orders, R1 admission agreement, R1 move in record, R1 SNF follow up note dated 11/18/2024, Calstro Hospice progress notes dated 01/06/2025, Pointclickcare notes from 11/29/2024 – 01/26/2025, MedChoice LA Home Health Care Inc. dated 11/29/2024, R1 Physician's Report for Residential Care Facilities for the Elderly (RCFE) dated 11/26/2024, Calstro Hospice admission documentation dated 12/27/2024, R1 medication list, R1 Special Diet Clarification form dated 11/26/2024. DHCS Individual Service Plan – Assisted Living Waiver. Facility food menu. Call light record for month of Dthe state’s words, verbatim · CDSS document, Jan 30, 2025 · control 28-AS-20250124155256
20242 state visits · 2 documents
Sep 24, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 21, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not provide resident with activities. Staff isolates resident while in care. Resident is left in soiled diapers for an extended period of time. Staff are not meeting resident's toileting needs. Staff do not ensure that resident has clean linens.

Licensing Program Analyst (LPA) Alberto Lopez made an unannounced visit to facility to investigate the above allegations. LPA met with staff Heather Cummings and Maria Cruz. Rhon Hipolito, Executive Director arrived a short time later and assisted with the visit. The investigation consisted of LPA interviewing six (6) staff, two (2) residents and attempted to interview 4 other residents, taking a tour of facility including all the rooms and common areas in memory care section of facility. LPA reviewed and obtained copies of staff and residents rosters, R1 Medication Review Report, R1 Service Plan Review updated 05/21/2024, R1 Emergency Contact Information, R1 appraisal dated 04/18/2024, R1 Admission Agreement. R1 Task List Schedule for May 2024. R1 Physicians Report For Residential Care facilities for the Elderly (RCFE) dated 05/21/2024, R1 Hospice - Vitas Health Care Physician Recertification dated 02/28/2024, R1 Vitas Addendum Plan of care dated 2/24/2024, AR change form dated 4/18/2the state’s words, verbatim · CDSS document, May 21, 2024 · control 28-AS-20240514104301
20232 state visits · 2 documents
Oct 30, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 19, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations2typical 1
Type B citations3typical 1
Substantiated complaints3typical 2
Total complaints9typical 7
State visits on file18typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2019.
Year-by-year trend
YearVisitsDocumentsSubstantiated202646020254412024220202333120221102021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.

Cost range look wrong? Report it — free →

What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (626) 287-0438

Is California Mission Inn licensed?

Yes — California Mission Inn is a licensed residential care home for the elderly (RCFE) in Rosemead (Los Angeles County): California license #198603161, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 85 residents. State records list 16 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated June 29, 2026, appears in the inspection record on this page.

Can California Mission Inn care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists California Mission Inn with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 85 NON-AMBULATORY, OF WHICH 9 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 20.

How much does California Mission Inn cost?

California's public licensing record does not include California Mission Inn's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does California Mission Inn accept Medi-Cal or the Assisted Living Waiver?

California Mission Inn is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

46 of 85 beds occupied (54%) when the state visited on May 19, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for California Mission Inn?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 18 state visits and 16 dated documents since 2021 for California Mission Inn; 9 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 19, 2026, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

9 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff are making inappropriate comments in the presence of resident(s) in care. Staff interrupted the sleep of a resident in care.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Alberto Lopez made initial visit to investigate the above allegations. LPA met with Maria Reledo, Wellness Director and discussed the purpose of the visit. The investigation consisted of LPA obtaining and reviewing resident and client rosters. Upon further review, LPA noticed that R1 was not on resident roster. LPA confirmed this with staff Maria Reledo, Wellness Director, and by reviewing the resident roster. Based on the information gathered during visit, the allegation(s) are deemed UNFOUNDED. A finding of UNFOUNDED means that the allegations are either false, could not have happened, and/or are without a reasonable basis. An exit interview was conducted, and a copy of this report was provided to Maria Roleda, Wellness Director. UnfoundedCDSS inspection report, May 19, 2026 · control 28-AS-20260514095250
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff are making inappropriate comments in the presence of resident(s) in care. Staff interrupted the sleep of a resident in care.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Alberto Lopez made initial visit to investigate the above allegations. LPA met with Maria Reledo, Wellness Director and discussed the purpose of the visit. The investigation consisted of LPA obtaining and reviewing resident and client rosters. Upon further review, LPA noticed that R1 was not on resident roster. LPA confirmed this with staff Maria Reledo, Wellness Director, and by reviewing the resident roster. Based on the information gathered during visit, the allegation(s) are deemed UNFOUNDED. A finding of UNFOUNDED means that the allegations are either false, could not have happened, and/or are without a reasonable basis. An exit interview was conducted, and a copy of this report was provided to Maria Roleda, Wellness Director. UnfoundedCDSS inspection report, May 19, 2026 · control 28-AS-20260514095250
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not assist resident with showering Resident sustained dermatitis due to staff neglect Facility is operating out of ratio Staff do not provide residents with adequate clothing
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Alberto Lopez made an unannounced visit to investigate the above allegations. LPA met with Chief Operating Officer Heather Cummings and discussed the purpose of the visit. The investigation consisted of taking tour of facility, reviewing and obtaining staff and resident rosters, interviewing four (4) staff S#1 – S#4, five (5) residents R#1 – R#5 and obtaining bathing schedule for facility. The investigation revealed regarding allegation: Staff do not assist resident with showering. It is alleged that facility is not providing bathing services to a resident (name not provided) LPA interviewed four (4) staff and all four (4) staff denied the allegation. LPA interviewed five (5) residents and four (4) of five residents could not corroborate the allegation. LPA reviewed the shower schedule, and residents are provided with bathing services twice a week or more if required. There is insufficient evidence to support this allegation. (continued on 9099C) UnsubstCDSS inspection report, April 20, 2026 · control 28-AS-20260414112657
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not meeting resident's showering needs Staff did not ensure resident's room was free of odors
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Alberto Lopez made an unannounced visit to investigate the above allegations. LPA met with Chief Operating Officer Heather Cummings and discussed the purpose of the visit. The investigation consisted of LPA reviewing and obtaining copy staff and resident rosters of R1 admission agreement, needs and appraisal, physician’s report, bathing log, taking tour of R1 room,and other random rooms, interviewing Six (6) staff and seven (7) residents. The investigation revealed regarding allegation: Staff are not meeting resident's showering needs. It is alleged that facility staff is not providing bathing services to resident as required. LPA interviewed six (6) staff, and all six (6) staff denied the allegation. LPA interviewed seven (7) residents and all seven (7) could not corroborate the allegation. (continued on 9099C) UnsubstantiatedCDSS inspection report, March 17, 2026 · control 28-AS-20260313164816

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff verbally abused a resident in care. Staff are spraying chemicals in a resident's room. Staff are serving food that is not of quality to a resident in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Alberto Lopez made a subsequent visit to the facility to deliver findings. LPA met with Hayden Petrovick, Marketing Director and discussed the purpose of the visit. During the visit, LPA took tour of common areas and R1 room. LPA interviewed S#6 via phone prior to visit. On 08/14/2025 Licensing Program Analyst (LPA) Alberto Lopez made an initial 10-day visit to investigate the above allegations. LPA met with Maria Roleda, Clinical Supervisor and discussed the purpose of the visit. The investigation consisted of: LPA took tour of common areas and resident’s room, interviewed five (5) staff (S#1-S#5), Six (6) residents (R#1-R#6), reviewed and obtained staff and residents rosters, food menus, food order form and alternative menu choices for residents on special diets. R1 physicians report, and incident report. (continued on 9099C) UnsubstantiatedCDSS inspection report, August 16, 2025 · control 28-AS-20250806154735
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not provide resident with a 60-day notice of rent increase. Facility has plumbing issues.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Cynthia Chan conducted a complaint investigation for the allegations listed above. LPA arrived unannounced and met with Staff, Heather Cummings. The purpose of the visit was explained. The administrator was not available during the visit. LPA obtained a copy of the staff and resident rosters, toured the premises, and obtained documents pertaining to Resident #1. Allegation – Staff did not provide resident with a 60-day notice of rent increase. Per the Business Office Manager, the facility had a rent increase that applied to all residents. The letter went out on 10/31/24 to inform residents and/or responsible party that an increase will take into effect on 1/1/25. LPA obtained a copy of a rent increase letter to Resident #1. The notice of increase letter was dated 11/1/24 with effective date of January 1, 2025, which was at least 60-days of notice. UnsubstantiatedCDSS inspection report, March 4, 2025 · control 28-AS-20250225110007
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not respond to resident's call for assistance in a timely manner Staff do not ensure that resident's toileting needs are met
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Alberto Lopez made initial 10-day visit to investigate the above allegations. LPA met with Maria Roleda, Clinical Supervisor and discussed the purpose of the visit. The investigation consisted of: LPA took tour of common areas, interviewed five (5) staff (S#1-S#5), five (5) residents (R#1-R#5), reviewed and obtained staff and residents rosters, R1 skilled nursing facility (SNF) discharge orders, R1 admission agreement, R1 move in record, R1 SNF follow up note dated 11/18/2024, Calstro Hospice progress notes dated 01/06/2025, Pointclickcare notes from 11/29/2024 – 01/26/2025, MedChoice LA Home Health Care Inc. dated 11/29/2024, R1 Physician's Report for Residential Care Facilities for the Elderly (RCFE) dated 11/26/2024, Calstro Hospice admission documentation dated 12/27/2024, R1 medication list, R1 Special Diet Clarification form dated 11/26/2024. DHCS Individual Service Plan – Assisted Living Waiver. Facility food menu. Call light record for month of DCDSS inspection report, January 30, 2025 · control 28-AS-20250124155256

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not provide resident with activities. Staff isolates resident while in care. Resident is left in soiled diapers for an extended period of time. Staff are not meeting resident's toileting needs. Staff do not ensure that resident has clean linens.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Alberto Lopez made an unannounced visit to facility to investigate the above allegations. LPA met with staff Heather Cummings and Maria Cruz. Rhon Hipolito, Executive Director arrived a short time later and assisted with the visit. The investigation consisted of LPA interviewing six (6) staff, two (2) residents and attempted to interview 4 other residents, taking a tour of facility including all the rooms and common areas in memory care section of facility. LPA reviewed and obtained copies of staff and residents rosters, R1 Medication Review Report, R1 Service Plan Review updated 05/21/2024, R1 Emergency Contact Information, R1 appraisal dated 04/18/2024, R1 Admission Agreement. R1 Task List Schedule for May 2024. R1 Physicians Report For Residential Care facilities for the Elderly (RCFE) dated 05/21/2024, R1 Hospice - Vitas Health Care Physician Recertification dated 02/28/2024, R1 Vitas Addendum Plan of care dated 2/24/2024, AR change form dated 4/18/2CDSS inspection report, May 21, 2024 · control 28-AS-20240514104301

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 18 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
2
typical for this size: 1
Type B citations
3
typical for this size: 1
Substantiated complaints
3
typical for this size: 2
Total complaints
9
typical for this size: 7
State visits on file
18
typical for this size: 19
See the full inspection record on the state's site →

Who runs California Mission Inn?

From the CDSS ownership record, checked August 9, 2026.

Licensed to San Gabriel Senior Living, Inc., who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(626) 287-0438
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

Do you run California Mission Inn? Claim this listing — free — add photos, activities, languages, and today’s availability.