Concordia Board & Care II

Allegation investigated: Staff does not treat resident with resect. Staff handles resident in a rough manner

Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced initial complaint visit to the facility, met with Nazar Yegeyan, and explained the reason for the visit. --- Staff does not treat resident with resect. It was alleged that Staff #1 (S1) locks Resident #1 (R1) up and always feeds them last. To investigate the allegation, on March 5, 2026, LPA interviewed two (02) staff from 10:00a.m. – 11:30a.m. and three (03) residents from 11:30a.m. – 1:00p.m. During interviews, all staff stated they treat all residents with respect and dignity. S1 added they have never locked any resident up and would never purposely feed a resident last in spite. All residents in the facility stated they are treated with respect and dignity and have never witnessed staff purposely serving a resident last. (CONT on LIC9099-C) Unsubstantiated Based on interviews, there is not enough information to verify the allegation, therefore, the allegation is UNSUBSTANTIATED at this time. --- Staff handles resident in a rough manner It was alleged that staff was rough in the care they provide. To investigate the allegation, on March 5, 2026, LPA interviewed two (02) staff from 10:00a.m. – 11:30a.m. and three (03) residents from 11:30a.m. – 1:00p.m. During interviews, all staff stated they are very gentle with all their residents. All residents in the facility stated the staff treat them gently and are very nice to them. No health and safety hazards noted during the visit. Exit interview conducted and a copy of the report was issued.the state’s words, verbatim · CDSS document, Mar 5, 2026 · control 31-AS-20260226081914

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Michael Cava conducted an Annual Required visit and inspection of the facility. LPA met with the administrator, Nazar "Nick" Yegeyan, and explained the reason for the visit. At approximately 10:40am, LPA took a tour of the physical plant. Required postings were observed in the entry area. The smoke alarms and carbon monoxide are dual and interconnected. The fire extinguishers is located in the kitchen. It was purchased on June 23, 2025. Kitchen: The kitchen appliances and fixtures were functional. LPA found a sufficient amount of perishable and non-perishable food sealed and properly stored. Knives were stored in a locked drawer. Cleaning supplies locked underneath the kitchen sink. Bedrooms: There are six (6) bedrooms designated for client use. Per STD 850, any bedroom is appropriate for bedridden. All six bedrooms are private. Bedrooms are properly furnished with a bed, night stand, chair, dresser, bedding and linen. The bedrooms have sufficient lighting and closet space. Bathrooms: There are four (4) full bathrooms and two (2) half. Bedrooms #3 and #4 has it's own bathroom. The other two full bathrooms are in the hallway. The two half bathrooms are designated for staff and visitors only. The bathrooms designated for the residents use were observed to have the proper fixtures, grab bars, and non-skid mats. Hot water delivered in the bathrooms measured between 107-109 degrees. Common Areas: Common areas include the living room and dining room. The living room is furnished with sufficient seating, with coffee table and couches. The dining room table is large enough to seat up to six (6) individuals. Furniture in common areas are observed to be in good repair. Floors were mopped and clean. Entry/exits, hallways and passageways were clear. LAUNDRY ROOM: The laundry room is located next to room #6. Room will be kept locked at all times. Detergents and cleaning supplies will also be maintained locked in the laundry room. MEDICATIONS: Medications and medication records will be kept in a locked cabinet in the living room. STAFF/RESIDENT RECORDS: Staff and resident records will be maintained in the same cabinet as medications, that is locked in the living room. Garage: Garage is used for storage. It is attached to the home, but no entry from the inside. Garage is kept locked from the outside, and inaccessible to the residents. SURROUNDING GROUNDS: Passageways, entrance/exits to the home was clear of obstruction. All entry and exit doors have a functional auditory alert when the doors open. There is furniture appropriate for outdoor use. There is no swimming pool, or any bodies of water. There is sufficient yard space to hold outside activities. Pursuant to Title 22 Division 6 of the CA Code of Regulations, there were no deficiencies observed during the visit. Exit Interview Conducted and a copy of this report issued.the state’s words, verbatim · CDSS document, Dec 13, 2025

Type of visit: Prelicensing

Licensing Program Analyst (LPA) Michael Cava conducted a Pre-Licensing Inspection with the applicant representatives and administrators, Emma Arutiunian and Nazar "Nick" Yegeyan. An Application to operate a Residential Care Facility for the Elderly (RCFE) was received by Community Care Licensing (CCL) on May 13, 2024. The facility is a one story building. A fire clearance was approved on September 10, 2024 for five (5) non-ambulatory residents and one (1) bedridden resident, for a total capacity of six. The bedridden fire clearance is for one resident at any time. Per STD 850, any room is appropriate for bedridden. The smoke alarms and carbon monoxide detector are dual and and inter-connected. There is a new fire extinguisher that was purchased on September 6, 2024, is located by the kitchen. KITCHEN: The kitchen is equipped with a refrigerator, stove/oven and sink. There were adequate supplies of dining ware to accommodate a maximum capacity of six (6). Knives will be locked in a kitchen drawer. Currently no residents residing in the home, therefore, no perishable food required at this time. Applicant is aware that they will need to supply perishable food once license is approved. Facility does have an adequate supply of emergency/non-perishable food items. BEDROOMS: There are six (6) bedrooms designated for client use. Per STD 850, any bedroom is appropriate for bedridden. All six bedrooms are private. The applicant furnished each bedroom with a bed, night stand, chair, dresser, bedding and linen. The bedrooms have sufficient lighting and closet space. BATHROOMS: The facility has four (4) full bathrooms and two (2) half. Bedrooms #3 and #4 has it's own bathroom. The other two full bathrooms are in the hallway. The two half bathrooms are designated for staff and visitors only. The bathrooms designated for the residents use were observed to have the proper fixtures, grab bars, and non-skid mats. Hot water delivered in the bathrooms measured between 106-108 degrees. COMMON AREAS: These included the living room and dining room. The living room is set with two couches and two tables. There is an open space by the living room area that the applicant will use as an exercise station. The dining room has a large dining room table capable to seat up to eight persons. Facility has no fireplace. Cleaning supplies will be kept and locked underneath the kitchen sink. There were no visible immediate hazards. LAUNDRY: The laundry area is located by room #6. The washer and dryer is brand new. Detergents and cleaning supplies will be kept locked separately in a storage space. MEDICATIONS: Medications and medication records will be kept in a locked cabinet in the living room. STAFF/RESIDENT RECORDS: Staff and resident records will be maintained in the same cabinet as medications, that is locked in the living room. SURROUNDING GROUNDS: Passageways, entrance/exits to the home was clear of obstruction. All entry and exit doors have a functional auditory alert when the doors open. There is furniture appropriate for outdoor use. There is no swimming pool, or any bodies of water. There is sufficient yard space to hold outside activities. Garage: Garage will be used for storage. It is attached to the home, but no entry from the inside. Garage will be kept locked from the outside, and inaccessible to the residents. In addition to the Pre-Licensing inspection, a Component III power point presentation was held. Pursuant to Title 22, Division 6 of the CA Code of Regulations, the facility's physical environment appears to be compliant and ready for licensure. CAB will be advised and a copy of this report provided.the state’s words, verbatim · CDSS document, Nov 19, 2024

Type of visit: Office

Facility Type: RCFE Application Type: Initial Capacity: 6 Census (if any clients in care): N/A COMP II Participants: licensee/administrator Emma Arutiunian Interview Method: Telephone interview On 10/4/2024, applicant/administrator participated in COMP II. Identification of the applicant and administrator was verified through interview questions based on photo ID and other identifying personal information. During COMP II, applicant and administrator confirmed that they have read and understand community care facility licensing laws included in the Health and Safety Codes and the California Code of Regulations Title 22. Signed LIC 809 with copy of photo ID have been obtained. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readinessthe state’s words, verbatim · CDSS document, Oct 4, 2024