A Peaceful Haven Residential Community is a residential care home for the elderly (RCFE) in Sylmar, Los Angeles County, California — state license #197610626, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 5 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated December 7, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2024, the state has visited this home 6 times and filed 5 documents. The most recent is a facility evaluation report, dated December 7, 2025.
The state's published file for this home includes 2 documents with transcribed findings, dated August 26, 2025 to October 9, 2025. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Dec 7, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 2, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 9, 2025Unsubstantiated
Allegation investigated: Staff do not treat client with dignity and respect Staff are not safeguarding clients personal belongings
Licensing Program Analyst (LPA) Jose Tan conducted an unannounced subsequent complaint visit to this facility to further investigate the above allegations. LPA met with staff Teresa Giron who called the Administrator Claudia Gutierrez and explained the reason for the visit. Ms. Gutierrez designated Ms. Giron to sign the report. LPA conducted a physical plant tour at 9:12 AM, requested copies of facility documents relevant to the investigation at 9:27 AM and interviewed residents and staff between 9:30 AM to 12:00 PM. Regarding the allegation that Staff do not treat client with dignity and respect, it was alleged that Resident #1 (R1) verbalized psychological abuse by the staff. LPA's interview with R1's roommate or Resident #2 (R2) on 08/19/25 and today at 11:23 AM revealed that it was R1 who was abusive to R2 and other residents, R1 watched TV so loud that R2 could not sleep especially during 1:00 AM to 5:00 AM. LPA's interview with two (2) other aware residents confirmed that R1 wasthe state’s words, verbatim · CDSS document, Oct 9, 2025 · control 31-AS-20250814152448
Aug 26, 2025Unsubstantiated
Allegation investigated: Staff do not ensure resident restrooms are clean and orderly Staff are not properly cleaning dishes used for residents Staff do not ensure all persons engaged in food preparation are practicing proper hygiene to prevent contamination.
Licensing Program Analyst (LPA) Jose Tan conducted an unannounced initial complaint visit at this facility to investigate the above allegations. LPA met with co Administrator Lucy Guttierez and explained the reason for the visit. LPA conducted a physical plant tour at 9:38 AM, requested copies of facility documents relevant to the investigation at 10:00 AM, reviewed records between 10:00 AM to 11:00 AM and interviewed staff and residents between 11:00 AM to 1:30 PM. Regarding the allegation that Staff do not ensure resident restrooms are clean and orderly, it was alleged that there have been continuous issues with unsanitary conditions in the restroom. LPA's observation during this visit and prior visit on 08/19/25 while investigating complaint control no.: 31-AS-20250814152448, revealed that the residents' bathrooms are clean and in proper order. LPA's interview with three (3) residents present during this visit revealed that three (3) out of three (3) residents stated that the bathrothe state’s words, verbatim · CDSS document, Aug 26, 2025 · control 31-AS-20250819145821
Oct 24, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 24, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is A Peaceful Haven Residential Community licensed?
Yes — A Peaceful Haven Residential Community is a licensed residential care home for the elderly (RCFE) in Sylmar (Los Angeles County): California license #197610626, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 5 inspection and complaint documents since 2024; the most recent, a facility evaluation report dated December 7, 2025, appears in the inspection record on this page.
Can A Peaceful Haven Residential Community care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists A Peaceful Haven Residential Community with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR SIX (6) NON-AMBULATORY RESIDENTS, OF WHICH ONE (1) MAY BE BEDRIDDEN. BEDRIDDEN APPROVED IN ROOM #1, GARAGE TO REMAIN A GARAGE. WAIVER/GRANTED FOR HOSPICE CARE FOR SIX (6) RESIDENTS.
How much does A Peaceful Haven Residential Community cost?
California's public licensing record does not include A Peaceful Haven Residential Community's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does A Peaceful Haven Residential Community accept Medi-Cal or the Assisted Living Waiver?
A Peaceful Haven Residential Community is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
3 of 6 beds occupied (50%) when the state visited on October 9, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for A Peaceful Haven Residential Community?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 6 state visits and 5 dated documents since 2024 for A Peaceful Haven Residential Community; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 9, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 6 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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