Savant Of Tarzana is a residential care home for the elderly (RCFE) in Tarzana, Los Angeles County, California — state license #197610366, licensed for 176 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 75 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated June 30, 2026 — published below in full, verbatim and unscored.

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Savant Of Tarzana

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Residential care home for the elderly (RCFE) · Large community, 176 residents · Tarzana, CA · Los Angeles County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #197610366, held since 2023 · read from the California state record on August 2, 2026 ·See on State Site →
5711 Reseda Blvd · Tarzana, Los Angeles County
Phone
(818) 996-2022
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 176 residents
Dementia / memory careVerified in record
Hospice careApproved for 30 residents
Bedridden careApproved for 50 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 176 NON-AMBULATORY, OF WHICH 50 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 30. BEDROOMS ON THE 1ST FLOOR MAY BE BEDRIDDEN.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2023, the state has visited this home 83 times and filed 75 documents. The most recent is a complaint investigation report, dated June 30, 2026.

Most recent state visit
July 15, 2026
Occupancy at the August 16, 2024 visit
78 of 176 beds

The state's published file for this home includes 25 documents with transcribed findings, dated May 3, 2023 to August 16, 2024. 25 of the 25 carry the state's recorded outcome word: “Substantiated” (6), “Unfounded” (1), “Unsubstantiated” (18). 25 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 25 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 71 of 75 documentsFull record on the state’s site →
20267 state visits · 11 documents
Jun 30, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 30, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 11, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 27, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 15, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 4, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 4, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 4, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 22, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 22, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 8, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

202521 state visits · 30 documents
Dec 22, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 22, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 11, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 20, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 9, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 8, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 8, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 19, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 18, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 16, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 10, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 10, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 4, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 4, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 21, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 15, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 5, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 15, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 15, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 1, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 1, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 1, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 30, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 5, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 5, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 7, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 29, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 9, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 9, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

202416 state visits · 26 documents
Oct 18, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 18, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 26, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 25, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 16, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not meet residents' dietary needs Staff do not ensure that the facility is maintained in good repair Staff did not answer a resident's call button in a timely manner

At approximately 2:15 p.m. on 08/16/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the administrator designee and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 06/21/24 and interviewed two (02) residents at 11:45 a.m. and 11:55 a.m., the administrator at 12:15 p.m., conducted a records review at 12:30 p.m. of documents pertinent to the investigation, including but not limited to an admission agreement, medical assessment, service plan, and physician orders, and toured the facility inside and out at 2:00 p.m. LPA conducted a subsequent visit on 07/12/24 and interviewed eight (08) out of seventy-five (75) residents, or 10% of the residents and two (02) staff members between 9:00 a.m. and 3:15 p.m. LPA conducted another subsequent visit on 07/16/24 and interviewed Staff #3 (S3) at approximately 9:30 a.m. and Staff #4 (S4) at 10:00 a.m. on 07/16/24 and toured the kitchenthe state’s words, verbatim · CDSS document, Aug 16, 2024 · control 31-AS-20240613141903
Aug 16, 2024Complaint investigation reportSubstantiated

Allegation investigated: Facility elevator is not maintained in good repair

At approximately 2:15 p.m. on 08/16/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the administrator designee and disclosed the reason for the visit. To investigate the allegation above, LPA reviewed emails prior to today’s investigation at 8:00 a.m. on 08/07/24, interviewed the administrator designee at approximately 2:15 p.m. today, and toured the facility at 2:30 p.m. Regarding the allegation “Facility elevator is not maintained in good repair” it was alleged the rear elevator was out of service for about eight (08) months. The elevator being in disrepair was investigated in March 2024 under control #31-AS-20240229083546 and deemed substantiated. Interview with the facility maintenance director at approximately 9:00 a.m. on 05/29/24 revealed the facility has been repairing and upgrading the rear elevator since approximately January 2024. Substantiatedthe state’s words, verbatim · CDSS document, Aug 16, 2024 · control 31-AS-20240812082142
Aug 9, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are administering expired medication to a resident in care Staff did not administer medication as prescribed

At 2:30 p.m. on 08/09/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced subsequent complaint visit. LPA met with the administrator and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 07/24/24 and toured the facility at 4:00 p.m. and interviewed Staff #1 (S1) at 4:10 p.m. and Staff #2 (S2) at 4:15 p.m. LPA interviewed Resident #1 (R1) over the phone at 10:15 a.m. on 07/25/24. Today, LPA toured the facility at 2:35 p.m., reviewed records pertinent to the investigation, including but not limited to a medical assessment, physician orders, and medication administration records (MARs) at 2:45 p.m., and interviewed Staff #3 (S3) at 3:00 p.m., Staff #4 (S4) at 3:15 p.m., and Staff #5 (S5) at 3:20 p.m. Regarding the allegation “Staff are administering expired medication to a resident in care” it was alleged the facility provided outdated medications to R1. Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 9, 2024 · control 31-AS-20240717142213
Jul 16, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff do not provide proper transportation assistance to resident's medical appointments

At 9:15 a.m. on 07/16/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 12/21/23 and toured the facility at 11:15 a.m., interviewed the previous ED and staff between 11:30 a.m. and 1:00 pm., and reviewed records pertinent to the investigation, including but not limited to an incident report, an abuse report, identification, admission agreement, appraisal, emergency contacts, and a medical assessment at 1:30 p.m. LPA conducted a subsequent visit on 05/29/24 and interviewed resident #1 (R1) at 9:30 a.m. Today, LPA toured the facility at 10:00 a.m. and interviewed additional staff between 9:45 a.m. and 3:30 pm. Substantiatedthe state’s words, verbatim · CDSS document, Jul 16, 2024 · control 31-AS-20231219103438
Jul 16, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are allowing resident(s) to smoke in non-smoking areas of the facility

At 9:15 a.m. on 07/16/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegation above, LPA conducted an initial visit on 05/29/24 and interviewed the ED at 12:15 p.m. and toured the facility at 12:45 p.m. LPA conducted a subsequent visit on 07/12/24 and interviewed ten (10) percent of residents, or eight (08) out of seventy-three residents between 9:00 a.m. and 3:00 p.m. Today, LPA interviewed six (06) staff between 9:00 a.m. and 3:30 p.m. and toured the facility at 10:00 a.m. Regarding the allegation ““Staff are allowing resident(s) to smoke in non-smoking areas of the facility” it was alleged staff allowed residents to smoke in a central courtyard which affected residents’ comfort and health. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 16, 2024 · control 31-AS-20240528173514
Jul 12, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not meet a resident's showering needs while in care Staff allow a resident to be soiled for an extended period of time Staff did not meet a resident's incontinence need while in care Staff did not allow a resident to have access to water Staff leave a resident unattended on the toilet for an extended period of time

At approximately 8:50 a.m. on 07/12/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with staff and later the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 12/13/2023 and toured the facility at 9:00 a.m., interviewed two (02) staff, the previous ED, and Resident #1 (R1) between 9:15 a.m. and 1:45 p.m., and reviewed records pertinent to the investigation, including but not limited to a physician’s report, admission agreement, shower schedule, Medication Administration Records (MARs), and face sheet. LPA conducted additional phone interviews between 1:45 p.m. and 3:00 p.m. on 03/06/2024 with three (03) staff and at 8:45 a.m. on 03/08/2024 with Staff #6 (S6). Today, LPA conducted another records review at 11:30 a.m. of records including but not limited to staff care notes and a service plan. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 12, 2024 · control 31-AS-20231205151331
Jul 12, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff is threatening a resident with eviction

At approximately 8:50 a.m. on 07/12/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with staff and later the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 05/29/24 and interviewed the ED at 12:15 p.m., reviewed records pertinent to the investigation including but not limited to R1’s face sheet and emergency contacts form at 12:30 p.m., and toured the facility at 12:45 p.m. LPA called to interview a family member (F1) at 1:20 p.m. and the ED at 1:45 p.m. on 07/11/24. LPA called to interview R1 at 3:30 p.m. today. Regarding the allegation “Staff is threatening a resident with eviction” it was alleged the facility threatened Resident #1 (R1) with eviction after their last two (02) checks bounced. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 12, 2024 · control 31-AS-20240528223247
Jul 12, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not recognize resident's change in condition Staff are not giving resident medication timely Staff are not assisting resident with transportation to medical appointments

At approximately 8:50 a.m. on 07/12/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with staff and later the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 07/02/24 and interviewed the ED at 12:15 pm., Staff #1 (S1) at 12:45 p.m., Staff #2 (S2) at 1:45 p.m., and Staff #3 (S3) at 2:15 p.m., toured the facility at 12:30 p.m., and conducted a records review at 1:30 p.m. of pertinent records including but not limited to incident reports, home health notes, Medication Administration Records (MARs), transportation schedules, and hospital documents. LPA interviewed Resident #1 (R1) at 12:15 p.m. on 07/11/24 and Staff #4 (S4) at 3:00 p.m. today. Regarding the allegation “Staff did not recognize resident's change in condition” it was alleged the facility’s neglect may have been the reason for R1’s leg infection. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 12, 2024 · control 31-AS-20240628155820
Jul 12, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 2, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 20, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility issued improper rent increase notice

Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced subsequent complaint visit to this facility to investigate the above allegation. LPA met with Business Office Manager, Rita Limar, and explained the reason for the visit. It was alleged that a rental increase letter issued in November 2023 does not comply with Title 22 regulations. To investigate the allegation, on 03/06/2024, LPA requested documents at 10:30 AM, interviewed one (01) staff between 11:45 AM to 12:30 PM and interviewed thirteen (13) residents between 1:00 PM – 3:00 PM. A review of the facility’s Admissions Agreement states, “The facility reserves the right to increase the basic monthly fee, its rate structure for services including its fees for its level of care by providing a 60-day written notice. The notice, sent to the resident and responsible person will plainly specify the reason for the increase and a general description of the factors for the increase.” This statement from the Admissions Agreemthe state’s words, verbatim · CDSS document, Jun 20, 2024 · control 31-AS-20240305091617
May 30, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not providing housekeeping services for residents. Staff are not providing adequate food service to residents. Staff did not ensure the facility was free from rodents.

Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced initial complaint visit to this facility to investigate the above allegations. LPA met with Executive Director, Rita Meldonian, and explained the reason for the visit. ---Staff are not providing housekeeping services for residents. It was alleged that the facility is not providing housekeeping and residents are having to clean themselves. To investigate the allegation on 03/06/2024, LPA requested documents at 10:30 AM, interviewed four (04) staff between 11:45 AM to 1:00 PM and interviewed thirteen (13) residents between 1:00 PM – 3:00 PM. A review of the facility’s staff schedule shows that facility has one (01) housekeeper per shift for both the morning and afternoon shifts. During interviews with staff, all staff stated that facility provides housekeeping services to residents once per week and caregivers clean daily. (CONT. on LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, May 30, 2024 · control 31-AS-20240229083546
May 15, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff did not prevent resident from hitting other residents

At 4:00 p.m. on 05/15/2024, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced subsequent complaint visit. LPA met with the current Executive Director (ED) and disclosed the reason for the visit. To investigate the allegation above, LPA conducted an initial visit on 10/04/2023 and interviewed the former ED at 12:10 p.m., Staff #1 (S1) at 3:20 p.m., and reviewed pertinent records at 1:30 p.m. LPA interviewed Resident #1 (R1) at 11:30 a.m. on 10/24/23 during a subsequent visit. During another subsequent visit on 11/01/23, LPA interviewed six (06) out of fifty-three (53) residents, which was 10% of residents, and five (05) staff members between 8:30 a.m. and 3:00 p.m. Today, LPA toured the facility at 4:00 p.m. and interviewed the current ED at 4:15 p.m. Regarding the allegation “Staff did not prevent resident from hitting other residents” it was alleged Resident #2 (R2) hits residents and staff around the facility. Substantiatedthe state’s words, verbatim · CDSS document, May 15, 2024 · control 31-AS-20230928152014
Apr 18, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 13, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not respond to resident's call button

At 8:45 a.m. on 03/12/2024, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with staff and later the Executive Director (ED) and disclosed the reason for the visit. Regarding the allegation “Staff do not respond to resident's call button” it was alleged staff did not respond to a resident’s request through the call system in a timely manner. To investigate the allegation above, LPA conducted an initial visit on 10/04/2023 and interviewed the former ED at 12:00 p.m., Staff #1 (S1) at 3:30 p.m., and Resident #1 (R1) at 4:00 p.m. LPA conducted a subsequent visit on 11/01/2023 and interviewed ten percent of residents, or six (06) out of fifty-three (53) residents and five (05) staff members between 8:30 a.m. and 3:00 p.m. on 11/01/2023. LPA conducted another subsequent visit on 02/20/2024 and interviewed four (04) staff between 3:00 p.m. and 3:30 p.m. LPA telephonically interviewed Staff #4 (S4) at 2:55 p.m. on 03/06/2024 and Stafthe state’s words, verbatim · CDSS document, Mar 13, 2024 · control 31-AS-20230929140905
Mar 13, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility is in disrepair Resident's personal belongings are not being safeguarded Facility not providing reasonable accommodations for resident

At 8:45 a.m. on 03/12/2024, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with staff and later the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegations above, LPA , conducted an initial visit on 02/20/2024 and toured the facility at 2:00 p.m., interviewed three (03) out of fifty-three (53) residents between 2:00 p.m. and 3:00 p.m., and interviewed four (04) staff between 3:00 p.m. and 3:30 p.m. LPA called the ED at 3:00 p.m. on 02/22/2024 for an interview. Today, LPA interviewed the ED again at 10:45 a.m. Regarding the allegation “Facility is in disrepair” it was alleged the lock to the room of Resident #1 (R1) was broken. Interview with Staff #2 (S2) at 3:20 p.m. on 02/20/2024 revealed they work as the facility maintenance person. S2 stated R1 broke their key off in the lock on 02/14/2024. S2 attempted to remove the key with pliers but was unable to. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 13, 2024 · control 31-AS-20240214144516
Mar 13, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not respond to resident's call for assistance Staff do not provide daily activities for residents in care

At 8:45 a.m. on 03/12/2024, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with staff and later the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 02/20/2024 and toured the facility at 2:00 p.m., interviewed three (03) out of fifty-three (53) residents between 2:00 p.m. and 3:00 p.m., and interviewed four (04) staff between 3:00 p.m. and 3:30 p.m. LPA conducted a subsequent visit on 03/08/2024 and interviewed seven (07) out of fifty-nine (59) residents, which was 10% of residents, four (04) staff members between 8:45 a.m. and 1:00 p.m., and toured the facility at 11:00 a.m. Today, LPA interviewed three (03) staff members and the ED between 9:00 a.m. and 10:45 a.m., conducted a records review at 9:45 a.m. of pertinent files including but not limited to an admission agreement, activity schedule, activity calendar, medical assessment, and phthe state’s words, verbatim · CDSS document, Mar 13, 2024 · control 31-AS-20240215090447
Mar 8, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff verbally abused resident while in care

At 8:30 a.m. on 03/08/2024, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and later the administrator and disclosed the reason for the visit. LPA was joined by Long Term Care Ombudsman (LTCO) Diane Torres at 9:00 a.m. To investigate the allegation above, LPA conducted an initial visit on 02/20/2024 and toured the facility at 2:00 p.m., interviewed three (03) out of fifty-three (53) residents between 2:00 p.m. and 3:00 p.m., and interviewed four (04) staff between 3:00 p.m. and 3:30 p.m. Today, LPA interviewed seven (07) out of fifty-nine (59) residents, which was 10% of residents, and four (04) staff members between 8:45 a.m. and 1:00 p.m. and toured the facility at 11:00 a.m. Regarding the allegation “Facility staff verbally abused resident while in care” it was alleged an unknown staff member verbally abused Resident #1 (R1). Interview with R1 at approximately 3:00 p.m. on 02/20/2024 revealed they never said the allegationthe state’s words, verbatim · CDSS document, Mar 8, 2024 · control 31-AS-20240215141726
Mar 8, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 6, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff are not providing laundry service for residents. Staff did not ensure elevator was not in disreair.

Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced initial complaint visit to this facility to investigate the above allegations. LPA met with Executive Director, Rita Meldonian, and explained the reason for the visit. ---Staff are not providing laundry service for residents. It was alleged that laundry equipment was not working. To investigate the allegation, on 03/06/2024, physical plant tour at around 10:45 AM, and interviewed four (04) staff between 11:45 AM to 1:00 PM and interviewed thirteen (13) residents between 1:00 PM – 3:00 PM. During the physical plant tour, LPA observed that laundry machines were in working order and laundry services were being provided. During interviews with staff, all staff stated that there was an interruption in laundry services as the dryer was not working for three (03) days. (CONT on LIC9099-C) Substantiatedthe state’s words, verbatim · CDSS document, Mar 6, 2024 · control 31-AS-20240229083546
Jan 26, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility did not adhere resident’s request

At 10:45 a.m. on 01/26/2024, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the Executive Director (ED) and disclosed the reason for the visit. Regarding the allegation “Facility did not adhere resident’s request” it was alleged the facility would not remove the name plate outside of the room of Resident #1 (R1). To investigate the allegation, LPA toured the facility at 11:00 a.m. today, interviewed the ED at 11:30 a.m., Resident #1 (R1) at 11:45 a.m., Staff #1 (S1) at 12:00 p.m., Staff #2 (S2) at 12:15 p.m., and five (05) other residents between 12:30 and 1:15 p.m., and reviewed pertinent records at 1:30 p.m.\ including but not limited to the resident list, a physician’s report, admission agreement, care plan, and the plan of operations. LPA also interviewed the former ED at 11:30 a.m. on 12/21/2023. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 26, 2024 · control 31-AS-20240124132851
Jan 26, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff handled resident in a rough manner Staff did not treat resident with dignity and respect

At 10:45 a.m. on 01/26/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced subsequent complaint visit. LPA met with the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit at 11:15 a.m. on 12/21/23 and toured the physical plant at 11:15 a.m., interviewed the previous ED at 11:30 a.m., Staff #2 (S2) at 12:00 p.m., Staff #3 (S3) at 12:30 p.m., and Staff #4 (S4) at 1:00 p.m., and reviewed records at 1:30 p.m. including but not limited to a face sheet, physician’s report, care plan, daily notes, appraisal, and admission agreement. Today, LPA interviewed Resident #1 (R1) at 12:30 p.m. and Staff #1 (S1) at 1:45 p.m and toured the facility at 11:00 a.m. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 26, 2024 · control 31-AS-20231220151703
20233 state visits · 4 documents
Nov 22, 2023Complaint investigation reportSubstantiated

Allegation investigated: Facility is in disrepair

At 8:30 a.m. on 11/22/2023, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with the administrator and disclosed the reason for the visit. LPA toured the facility at 8:45 a.m. today. To investigate the allegations listed above, LPA conducted an initial visit at approximately 12:00 p.m. on 10/04/2023 and interviewed the former Executive Director at 12:10 a.m., reviewed records at 1:30 p.m., and toured the facility at approximately 3:45 p.m. LPA called the Long Term Care Ombudsman (LTCO) at 8:40 a.m. on 10/19/2023 for information about their visit to the facility on 10/17/2023. During a subsequent visit at 11:20 a.m. on 10/24/2023, LPA interviewed Resident #1 (R1) at 11:30 a.m., the former Executive Director at 12:30 p.m., and toured the facility at 12:00 p.m. LPA conducted another visit at 8:30 a.m. on 11/01/2023 and interviewed ten percent of residents, or six (06) out of fifty-three (53) residents and five (05) staff membersthe state’s words, verbatim · CDSS document, Nov 22, 2023 · control 31-AS-20231004112343
Nov 1, 2023Complaint investigation reportUnfounded

Allegation investigated: Staff financially abused resident

At 8:30 a.m. on 11/01/2023, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced subsequent complaint visit. LPA met with staff and disclosed the reason for the visit. Regarding the allegation “Staff financially abused resident”, it was alleged Staff #1 (S1) stole personal checks from Resident #1 (R1) and Resident #2 (R2) between April 2022 and December 2022. To investigate the allegation, LPA Cabiness gathered resident and facility documents, and interviewed staff and residents between 10:45 a.m. and 1:30 p.m. on 07/17/2023. LPA Reed conducted a file review at 4:00 p.m. on 10/27/2023 and interviewed staff today between 8:45 a.m. and 2:30 p.m. Based on interviews and records reviewed, the timeframe of the allegation occurred prior to the operation of the current facility, Summit Assisted Living of Tarzana (197610366). The allegation occurred during the operation of the previous facility, Summit Assisted Living of Tarzana (197610186). Therefore, the allegation is falsethe state’s words, verbatim · CDSS document, Nov 1, 2023 · control 31-AS-20230710114855
Nov 1, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not ensure residents receive personal mail in a timely manner

At 8:30 a.m. on 11/01/2023, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced subsequent complaint visit. LPA met with staff and later the Executive Director and disclosed the reason for the visit. Regarding the allegation “Staff do not ensure residents receive personal mail in a timely manner”, it was alleged Resident #1 (R1) did not receive mail the day it was delivered. To investigate the allegation, LPA interviewed six (06) out of fifty three (53) residents and staff between 8:45 a.m. and 2:30 p.m. today. Staff interviews revealed the receptionist sorts the mail on a daily basis and hands the mail to residents or puts the mail in resident mailboxes. Resident interviews revealed no residents experienced issues with receiving mail. Based on interviews, the allegation is deemed UNSUBSTANTIATED at this time. No immediate health or safety hazards were noted during the time of this visit. Exit interview conducted. Appeal rights discussed. Copy of report provided. Unsthe state’s words, verbatim · CDSS document, Nov 1, 2023 · control 31-AS-20231017115254
Aug 22, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Resident's room was in disrepair for an extended period of time. Staff are not providing activties for residents. Staff are threatening residents. Staff left resident in soiled diapers for an extended period of time. Staff did not safeguard residents personal belongings. Staff are emotionally abusing resident. Staff did not keep resident's personal information confidential.

Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced subsequent complaint visit to the facility to investigate the above allegations. LPA met with the Wellness Coordinator, Carmelita Roxas, and explained the reason for the visit. The Executive Director, David Aguiniga, designated Carmelita Roxas as the responsible person to sign and accept this report. --- Resident's room was in disrepair for an extended period of time. It was alleged that Resident #7’s (R7) room was flooded due to the pipes being backed up. To investigate the allegation on 05/17/2023 LPA conducted physical plant tour at around 10:00 AM, interviewed staff at 11:30 AM, and interviewed residents at 01:30 PM. During the physical plant tour, LPA did not observe damage or any signs of past damage in the R7’s room. (CONT. on LIC 812-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 22, 2023 · control 31-AS-20230516122901
Beside homes the same size
Type A citations1typical 1
Type B citations8typical 1
Substantiated complaints13typical 2
Total complaints57typical 7
State visits on file83typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2023.
Year-by-year trend
YearVisitsDocumentsSubstantiated202671102025213002024162642023792
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

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Is Savant Of Tarzana licensed?

Yes — Savant Of Tarzana is a licensed residential care home for the elderly (RCFE) in Tarzana (Los Angeles County): California license #197610366, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 176 residents. State records list 75 inspection and complaint documents since 2023; the most recent, a complaint investigation report dated June 30, 2026, appears in the inspection record on this page.

Can Savant Of Tarzana care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Savant Of Tarzana with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 176 NON-AMBULATORY, OF WHICH 50 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 30. BEDROOMS ON THE 1ST FLOOR MAY BE BEDRIDDEN.

How much does Savant Of Tarzana cost?

California's public licensing record does not include Savant Of Tarzana's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Savant Of Tarzana accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Savant Of Tarzana through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

78 of 176 beds occupied (44%) when the state visited on August 16, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Savant Of Tarzana?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 83 state visits and 75 dated documents since 2023 for Savant Of Tarzana; 25 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 16, 2024, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

25 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not meet residents' dietary needs Staff do not ensure that the facility is maintained in good repair Staff did not answer a resident's call button in a timely manner
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At approximately 2:15 p.m. on 08/16/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the administrator designee and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 06/21/24 and interviewed two (02) residents at 11:45 a.m. and 11:55 a.m., the administrator at 12:15 p.m., conducted a records review at 12:30 p.m. of documents pertinent to the investigation, including but not limited to an admission agreement, medical assessment, service plan, and physician orders, and toured the facility inside and out at 2:00 p.m. LPA conducted a subsequent visit on 07/12/24 and interviewed eight (08) out of seventy-five (75) residents, or 10% of the residents and two (02) staff members between 9:00 a.m. and 3:15 p.m. LPA conducted another subsequent visit on 07/16/24 and interviewed Staff #3 (S3) at approximately 9:30 a.m. and Staff #4 (S4) at 10:00 a.m. on 07/16/24 and toured the kitchenCDSS inspection report, August 16, 2024 · control 31-AS-20240613141903
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility elevator is not maintained in good repair
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At approximately 2:15 p.m. on 08/16/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the administrator designee and disclosed the reason for the visit. To investigate the allegation above, LPA reviewed emails prior to today’s investigation at 8:00 a.m. on 08/07/24, interviewed the administrator designee at approximately 2:15 p.m. today, and toured the facility at 2:30 p.m. Regarding the allegation “Facility elevator is not maintained in good repair” it was alleged the rear elevator was out of service for about eight (08) months. The elevator being in disrepair was investigated in March 2024 under control #31-AS-20240229083546 and deemed substantiated. Interview with the facility maintenance director at approximately 9:00 a.m. on 05/29/24 revealed the facility has been repairing and upgrading the rear elevator since approximately January 2024. SubstantiatedCDSS inspection report, August 16, 2024 · control 31-AS-20240812082142
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are administering expired medication to a resident in care Staff did not administer medication as prescribed
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At 2:30 p.m. on 08/09/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced subsequent complaint visit. LPA met with the administrator and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 07/24/24 and toured the facility at 4:00 p.m. and interviewed Staff #1 (S1) at 4:10 p.m. and Staff #2 (S2) at 4:15 p.m. LPA interviewed Resident #1 (R1) over the phone at 10:15 a.m. on 07/25/24. Today, LPA toured the facility at 2:35 p.m., reviewed records pertinent to the investigation, including but not limited to a medical assessment, physician orders, and medication administration records (MARs) at 2:45 p.m., and interviewed Staff #3 (S3) at 3:00 p.m., Staff #4 (S4) at 3:15 p.m., and Staff #5 (S5) at 3:20 p.m. Regarding the allegation “Staff are administering expired medication to a resident in care” it was alleged the facility provided outdated medications to R1. UnsubstantiatedCDSS inspection report, August 9, 2024 · control 31-AS-20240717142213
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not provide proper transportation assistance to resident's medical appointments
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At 9:15 a.m. on 07/16/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 12/21/23 and toured the facility at 11:15 a.m., interviewed the previous ED and staff between 11:30 a.m. and 1:00 pm., and reviewed records pertinent to the investigation, including but not limited to an incident report, an abuse report, identification, admission agreement, appraisal, emergency contacts, and a medical assessment at 1:30 p.m. LPA conducted a subsequent visit on 05/29/24 and interviewed resident #1 (R1) at 9:30 a.m. Today, LPA toured the facility at 10:00 a.m. and interviewed additional staff between 9:45 a.m. and 3:30 pm. SubstantiatedCDSS inspection report, July 16, 2024 · control 31-AS-20231219103438
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are allowing resident(s) to smoke in non-smoking areas of the facility
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At 9:15 a.m. on 07/16/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegation above, LPA conducted an initial visit on 05/29/24 and interviewed the ED at 12:15 p.m. and toured the facility at 12:45 p.m. LPA conducted a subsequent visit on 07/12/24 and interviewed ten (10) percent of residents, or eight (08) out of seventy-three residents between 9:00 a.m. and 3:00 p.m. Today, LPA interviewed six (06) staff between 9:00 a.m. and 3:30 p.m. and toured the facility at 10:00 a.m. Regarding the allegation ““Staff are allowing resident(s) to smoke in non-smoking areas of the facility” it was alleged staff allowed residents to smoke in a central courtyard which affected residents’ comfort and health. UnsubstantiatedCDSS inspection report, July 16, 2024 · control 31-AS-20240528173514
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not meet a resident's showering needs while in care Staff allow a resident to be soiled for an extended period of time Staff did not meet a resident's incontinence need while in care Staff did not allow a resident to have access to water Staff leave a resident unattended on the toilet for an extended period of time
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At approximately 8:50 a.m. on 07/12/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with staff and later the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 12/13/2023 and toured the facility at 9:00 a.m., interviewed two (02) staff, the previous ED, and Resident #1 (R1) between 9:15 a.m. and 1:45 p.m., and reviewed records pertinent to the investigation, including but not limited to a physician’s report, admission agreement, shower schedule, Medication Administration Records (MARs), and face sheet. LPA conducted additional phone interviews between 1:45 p.m. and 3:00 p.m. on 03/06/2024 with three (03) staff and at 8:45 a.m. on 03/08/2024 with Staff #6 (S6). Today, LPA conducted another records review at 11:30 a.m. of records including but not limited to staff care notes and a service plan. UnsubstantiatedCDSS inspection report, July 12, 2024 · control 31-AS-20231205151331
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff is threatening a resident with eviction
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At approximately 8:50 a.m. on 07/12/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with staff and later the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 05/29/24 and interviewed the ED at 12:15 p.m., reviewed records pertinent to the investigation including but not limited to R1’s face sheet and emergency contacts form at 12:30 p.m., and toured the facility at 12:45 p.m. LPA called to interview a family member (F1) at 1:20 p.m. and the ED at 1:45 p.m. on 07/11/24. LPA called to interview R1 at 3:30 p.m. today. Regarding the allegation “Staff is threatening a resident with eviction” it was alleged the facility threatened Resident #1 (R1) with eviction after their last two (02) checks bounced. UnsubstantiatedCDSS inspection report, July 12, 2024 · control 31-AS-20240528223247
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not recognize resident's change in condition Staff are not giving resident medication timely Staff are not assisting resident with transportation to medical appointments
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At approximately 8:50 a.m. on 07/12/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with staff and later the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 07/02/24 and interviewed the ED at 12:15 pm., Staff #1 (S1) at 12:45 p.m., Staff #2 (S2) at 1:45 p.m., and Staff #3 (S3) at 2:15 p.m., toured the facility at 12:30 p.m., and conducted a records review at 1:30 p.m. of pertinent records including but not limited to incident reports, home health notes, Medication Administration Records (MARs), transportation schedules, and hospital documents. LPA interviewed Resident #1 (R1) at 12:15 p.m. on 07/11/24 and Staff #4 (S4) at 3:00 p.m. today. Regarding the allegation “Staff did not recognize resident's change in condition” it was alleged the facility’s neglect may have been the reason for R1’s leg infection. UnsubstantiatedCDSS inspection report, July 12, 2024 · control 31-AS-20240628155820
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility issued improper rent increase notice
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced subsequent complaint visit to this facility to investigate the above allegation. LPA met with Business Office Manager, Rita Limar, and explained the reason for the visit. It was alleged that a rental increase letter issued in November 2023 does not comply with Title 22 regulations. To investigate the allegation, on 03/06/2024, LPA requested documents at 10:30 AM, interviewed one (01) staff between 11:45 AM to 12:30 PM and interviewed thirteen (13) residents between 1:00 PM – 3:00 PM. A review of the facility’s Admissions Agreement states, “The facility reserves the right to increase the basic monthly fee, its rate structure for services including its fees for its level of care by providing a 60-day written notice. The notice, sent to the resident and responsible person will plainly specify the reason for the increase and a general description of the factors for the increase.” This statement from the Admissions AgreemCDSS inspection report, June 20, 2024 · control 31-AS-20240305091617
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not providing housekeeping services for residents. Staff are not providing adequate food service to residents. Staff did not ensure the facility was free from rodents.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced initial complaint visit to this facility to investigate the above allegations. LPA met with Executive Director, Rita Meldonian, and explained the reason for the visit. ---Staff are not providing housekeeping services for residents. It was alleged that the facility is not providing housekeeping and residents are having to clean themselves. To investigate the allegation on 03/06/2024, LPA requested documents at 10:30 AM, interviewed four (04) staff between 11:45 AM to 1:00 PM and interviewed thirteen (13) residents between 1:00 PM – 3:00 PM. A review of the facility’s staff schedule shows that facility has one (01) housekeeper per shift for both the morning and afternoon shifts. During interviews with staff, all staff stated that facility provides housekeeping services to residents once per week and caregivers clean daily. (CONT. on LIC 9099-C) UnsubstantiatedCDSS inspection report, May 30, 2024 · control 31-AS-20240229083546
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not prevent resident from hitting other residents
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At 4:00 p.m. on 05/15/2024, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced subsequent complaint visit. LPA met with the current Executive Director (ED) and disclosed the reason for the visit. To investigate the allegation above, LPA conducted an initial visit on 10/04/2023 and interviewed the former ED at 12:10 p.m., Staff #1 (S1) at 3:20 p.m., and reviewed pertinent records at 1:30 p.m. LPA interviewed Resident #1 (R1) at 11:30 a.m. on 10/24/23 during a subsequent visit. During another subsequent visit on 11/01/23, LPA interviewed six (06) out of fifty-three (53) residents, which was 10% of residents, and five (05) staff members between 8:30 a.m. and 3:00 p.m. Today, LPA toured the facility at 4:00 p.m. and interviewed the current ED at 4:15 p.m. Regarding the allegation “Staff did not prevent resident from hitting other residents” it was alleged Resident #2 (R2) hits residents and staff around the facility. SubstantiatedCDSS inspection report, May 15, 2024 · control 31-AS-20230928152014
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not respond to resident's call button
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At 8:45 a.m. on 03/12/2024, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with staff and later the Executive Director (ED) and disclosed the reason for the visit. Regarding the allegation “Staff do not respond to resident's call button” it was alleged staff did not respond to a resident’s request through the call system in a timely manner. To investigate the allegation above, LPA conducted an initial visit on 10/04/2023 and interviewed the former ED at 12:00 p.m., Staff #1 (S1) at 3:30 p.m., and Resident #1 (R1) at 4:00 p.m. LPA conducted a subsequent visit on 11/01/2023 and interviewed ten percent of residents, or six (06) out of fifty-three (53) residents and five (05) staff members between 8:30 a.m. and 3:00 p.m. on 11/01/2023. LPA conducted another subsequent visit on 02/20/2024 and interviewed four (04) staff between 3:00 p.m. and 3:30 p.m. LPA telephonically interviewed Staff #4 (S4) at 2:55 p.m. on 03/06/2024 and StafCDSS inspection report, March 13, 2024 · control 31-AS-20230929140905
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is in disrepair Resident's personal belongings are not being safeguarded Facility not providing reasonable accommodations for resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At 8:45 a.m. on 03/12/2024, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with staff and later the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegations above, LPA , conducted an initial visit on 02/20/2024 and toured the facility at 2:00 p.m., interviewed three (03) out of fifty-three (53) residents between 2:00 p.m. and 3:00 p.m., and interviewed four (04) staff between 3:00 p.m. and 3:30 p.m. LPA called the ED at 3:00 p.m. on 02/22/2024 for an interview. Today, LPA interviewed the ED again at 10:45 a.m. Regarding the allegation “Facility is in disrepair” it was alleged the lock to the room of Resident #1 (R1) was broken. Interview with Staff #2 (S2) at 3:20 p.m. on 02/20/2024 revealed they work as the facility maintenance person. S2 stated R1 broke their key off in the lock on 02/14/2024. S2 attempted to remove the key with pliers but was unable to. UnsubstantiatedCDSS inspection report, March 13, 2024 · control 31-AS-20240214144516
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not respond to resident's call for assistance Staff do not provide daily activities for residents in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At 8:45 a.m. on 03/12/2024, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with staff and later the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 02/20/2024 and toured the facility at 2:00 p.m., interviewed three (03) out of fifty-three (53) residents between 2:00 p.m. and 3:00 p.m., and interviewed four (04) staff between 3:00 p.m. and 3:30 p.m. LPA conducted a subsequent visit on 03/08/2024 and interviewed seven (07) out of fifty-nine (59) residents, which was 10% of residents, four (04) staff members between 8:45 a.m. and 1:00 p.m., and toured the facility at 11:00 a.m. Today, LPA interviewed three (03) staff members and the ED between 9:00 a.m. and 10:45 a.m., conducted a records review at 9:45 a.m. of pertinent files including but not limited to an admission agreement, activity schedule, activity calendar, medical assessment, and phCDSS inspection report, March 13, 2024 · control 31-AS-20240215090447
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff verbally abused resident while in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At 8:30 a.m. on 03/08/2024, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and later the administrator and disclosed the reason for the visit. LPA was joined by Long Term Care Ombudsman (LTCO) Diane Torres at 9:00 a.m. To investigate the allegation above, LPA conducted an initial visit on 02/20/2024 and toured the facility at 2:00 p.m., interviewed three (03) out of fifty-three (53) residents between 2:00 p.m. and 3:00 p.m., and interviewed four (04) staff between 3:00 p.m. and 3:30 p.m. Today, LPA interviewed seven (07) out of fifty-nine (59) residents, which was 10% of residents, and four (04) staff members between 8:45 a.m. and 1:00 p.m. and toured the facility at 11:00 a.m. Regarding the allegation “Facility staff verbally abused resident while in care” it was alleged an unknown staff member verbally abused Resident #1 (R1). Interview with R1 at approximately 3:00 p.m. on 02/20/2024 revealed they never said the allegationCDSS inspection report, March 8, 2024 · control 31-AS-20240215141726
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not providing laundry service for residents. Staff did not ensure elevator was not in disreair.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced initial complaint visit to this facility to investigate the above allegations. LPA met with Executive Director, Rita Meldonian, and explained the reason for the visit. ---Staff are not providing laundry service for residents. It was alleged that laundry equipment was not working. To investigate the allegation, on 03/06/2024, physical plant tour at around 10:45 AM, and interviewed four (04) staff between 11:45 AM to 1:00 PM and interviewed thirteen (13) residents between 1:00 PM – 3:00 PM. During the physical plant tour, LPA observed that laundry machines were in working order and laundry services were being provided. During interviews with staff, all staff stated that there was an interruption in laundry services as the dryer was not working for three (03) days. (CONT on LIC9099-C) SubstantiatedCDSS inspection report, March 6, 2024 · control 31-AS-20240229083546
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility did not adhere resident’s request
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At 10:45 a.m. on 01/26/2024, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with the Executive Director (ED) and disclosed the reason for the visit. Regarding the allegation “Facility did not adhere resident’s request” it was alleged the facility would not remove the name plate outside of the room of Resident #1 (R1). To investigate the allegation, LPA toured the facility at 11:00 a.m. today, interviewed the ED at 11:30 a.m., Resident #1 (R1) at 11:45 a.m., Staff #1 (S1) at 12:00 p.m., Staff #2 (S2) at 12:15 p.m., and five (05) other residents between 12:30 and 1:15 p.m., and reviewed pertinent records at 1:30 p.m.\ including but not limited to the resident list, a physician’s report, admission agreement, care plan, and the plan of operations. LPA also interviewed the former ED at 11:30 a.m. on 12/21/2023. UnsubstantiatedCDSS inspection report, January 26, 2024 · control 31-AS-20240124132851
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff handled resident in a rough manner Staff did not treat resident with dignity and respect
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At 10:45 a.m. on 01/26/24, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced subsequent complaint visit. LPA met with the Executive Director (ED) and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit at 11:15 a.m. on 12/21/23 and toured the physical plant at 11:15 a.m., interviewed the previous ED at 11:30 a.m., Staff #2 (S2) at 12:00 p.m., Staff #3 (S3) at 12:30 p.m., and Staff #4 (S4) at 1:00 p.m., and reviewed records at 1:30 p.m. including but not limited to a face sheet, physician’s report, care plan, daily notes, appraisal, and admission agreement. Today, LPA interviewed Resident #1 (R1) at 12:30 p.m. and Staff #1 (S1) at 1:45 p.m and toured the facility at 11:00 a.m. UnsubstantiatedCDSS inspection report, January 26, 2024 · control 31-AS-20231220151703

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility is in disrepair
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At 8:30 a.m. on 11/22/2023, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced, subsequent complaint visit. LPA met with the administrator and disclosed the reason for the visit. LPA toured the facility at 8:45 a.m. today. To investigate the allegations listed above, LPA conducted an initial visit at approximately 12:00 p.m. on 10/04/2023 and interviewed the former Executive Director at 12:10 a.m., reviewed records at 1:30 p.m., and toured the facility at approximately 3:45 p.m. LPA called the Long Term Care Ombudsman (LTCO) at 8:40 a.m. on 10/19/2023 for information about their visit to the facility on 10/17/2023. During a subsequent visit at 11:20 a.m. on 10/24/2023, LPA interviewed Resident #1 (R1) at 11:30 a.m., the former Executive Director at 12:30 p.m., and toured the facility at 12:00 p.m. LPA conducted another visit at 8:30 a.m. on 11/01/2023 and interviewed ten percent of residents, or six (06) out of fifty-three (53) residents and five (05) staff membersCDSS inspection report, November 22, 2023 · control 31-AS-20231004112343
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff financially abused resident
State's findingUnfoundedThe state investigated and found the allegation to be false.
At 8:30 a.m. on 11/01/2023, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced subsequent complaint visit. LPA met with staff and disclosed the reason for the visit. Regarding the allegation “Staff financially abused resident”, it was alleged Staff #1 (S1) stole personal checks from Resident #1 (R1) and Resident #2 (R2) between April 2022 and December 2022. To investigate the allegation, LPA Cabiness gathered resident and facility documents, and interviewed staff and residents between 10:45 a.m. and 1:30 p.m. on 07/17/2023. LPA Reed conducted a file review at 4:00 p.m. on 10/27/2023 and interviewed staff today between 8:45 a.m. and 2:30 p.m. Based on interviews and records reviewed, the timeframe of the allegation occurred prior to the operation of the current facility, Summit Assisted Living of Tarzana (197610366). The allegation occurred during the operation of the previous facility, Summit Assisted Living of Tarzana (197610186). Therefore, the allegation is falseCDSS inspection report, November 1, 2023 · control 31-AS-20230710114855
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not ensure residents receive personal mail in a timely manner
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At 8:30 a.m. on 11/01/2023, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced subsequent complaint visit. LPA met with staff and later the Executive Director and disclosed the reason for the visit. Regarding the allegation “Staff do not ensure residents receive personal mail in a timely manner”, it was alleged Resident #1 (R1) did not receive mail the day it was delivered. To investigate the allegation, LPA interviewed six (06) out of fifty three (53) residents and staff between 8:45 a.m. and 2:30 p.m. today. Staff interviews revealed the receptionist sorts the mail on a daily basis and hands the mail to residents or puts the mail in resident mailboxes. Resident interviews revealed no residents experienced issues with receiving mail. Based on interviews, the allegation is deemed UNSUBSTANTIATED at this time. No immediate health or safety hazards were noted during the time of this visit. Exit interview conducted. Appeal rights discussed. Copy of report provided. UnsCDSS inspection report, November 1, 2023 · control 31-AS-20231017115254
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident's room was in disrepair for an extended period of time. Staff are not providing activties for residents. Staff are threatening residents. Staff left resident in soiled diapers for an extended period of time. Staff did not safeguard residents personal belongings. Staff are emotionally abusing resident. Staff did not keep resident's personal information confidential.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced subsequent complaint visit to the facility to investigate the above allegations. LPA met with the Wellness Coordinator, Carmelita Roxas, and explained the reason for the visit. The Executive Director, David Aguiniga, designated Carmelita Roxas as the responsible person to sign and accept this report. --- Resident's room was in disrepair for an extended period of time. It was alleged that Resident #7’s (R7) room was flooded due to the pipes being backed up. To investigate the allegation on 05/17/2023 LPA conducted physical plant tour at around 10:00 AM, interviewed staff at 11:30 AM, and interviewed residents at 01:30 PM. During the physical plant tour, LPA did not observe damage or any signs of past damage in the R7’s room. (CONT. on LIC 812-C) UnsubstantiatedCDSS inspection report, August 22, 2023 · control 31-AS-20230516122901
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility does not have hot water.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced initial complaint visit to the facility to investigate the above allegation. LPA met with the Executive Director, David Aguiniga, and explained the reason for the visit. ---Facility does not have hot water. LPA conducted a physical plant tour at around 10:00 AM, requested documents at 11:00 AM interviewed staff and residents between 11:15 AM to 12:00 PM. During the physical plant tour, LPA observed hot water temperature that measured 109.8F. Record reviews revealed that the hot water issue was reported 06/21/2023, the issue was acknowledged by maintenance personnel and resolved the following day 06/22/2023. During interviews with staff, Staff #1 (S1) and Staff #2 (S2) stated that the issue was reported by residents, an on-duty maintenance worker attempted to fix them problem but could not and ordered replacement parts. (CONT. on LIC 9099-C) SubstantiatedCDSS inspection report, June 23, 2023 · control 31-AS-20230621163950
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewed. Staff do not have snacks for the residents 2. Staff spoke inappropriately to resident in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst LPA (Tuesday Cabiness conducted an initial visit to investigate the allegations mentioned above. LPA met with Wellness Coordinator Carmelita Roxas and Executive Director Nirjara Acharya and informed them the reason of the visit. The following was determined: Allegation #1: Staff do not have snacks for the residents. During today's visit, from 10am to 12pm, LPA conducted a physical plant inspection, interviewed staff and residents, and obtain facility documentation. Based on interviews and physical plant inspection, it was reported to LPA that snacks are available for residents upon request, and the facility is currently organizing a hydration station. LPA observed coffee, tea, and water. Fresh fruit and snacks will be eventually placed at the station. The facility recently hired a vendor to supply perishable and non-perishables; and LPA observed various forms of snacks for residents in the refrigerator and freezer. Residents reported to LPA, snacks are not alwCDSS inspection report, May 3, 2023 · control 31-AS-20230425101627
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewed. Facility in disrepair 2. Staff not providing adequate housekeeping services to residents in care 3. Facility has vermin 4. Residents are not being provided adequate food services
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst LPA) Tuesday Cabiness conducted an initial visit to investigate the allegations mentioned above. LPA met with Executive Director Nirjara Acharya and informed her the reason of the visit. The following was determined: Allegation # 1: Concerns were expressed that facility is in disrepair; with no hot water, and roaches. During today's visit, from 12pm to 240pm, LPA conducted a physical plant inspection in the kitchen area, and resident's rooms. LPA also conducted interviews with residents and staff. It was reported that the facility had no hot water. LPA randomly measured resident's rooms, and hot water was measured from 105.8 to 110.7. During interviews, it was reported that there was an issue with roaches with the previous owners; but the issue has been resolved and the ED reported that the facility has hired a monthly pest control service to treat the facility. Also, LPA did not observe any roaches during today's inspection in resident's rooms or kitchen areaCDSS inspection report, May 3, 2023 · control 31-AS-20230425103258

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 83 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
8
typical for this size: 1
Substantiated complaints
13
typical for this size: 2
Total complaints
57
typical for this size: 7
State visits on file
83
typical for this size: 19
See the full inspection record on the state's site →
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