Anna's Home & Paradise

Allegation investigated: Facility staff improperly providing medication assistance Facility staff do not follow modified diets

At approximately 8:45 a.m. on 09/05/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 06/17/25 and interviewed staff and residents between 9:15 a.m. and 1:30 p.m., toured the facility at 9:30 a.m., and conducted a record review of pertinent records at 10:30 a.m. Today, LPA toured the facility at 9:00 a.m. and conducted a medication review at 9:45 a.m. Regarding the allegation "Facility staff improperly providing medication assistance" it was alleged staff did not provide proper medication assistance to Resident #1 (R1). Medication review today revealed residents were properly provided assistance with medication. Medications were stored in the correct quantities as well. Interviews with five (05) out of six (06) residents revealed they had no issues with staff’s medication procedures. Interviews with two (02) staff anthe state’s words, verbatim · CDSS document, Sep 5, 2025 · control 31-AS-20250616164325

Allegation investigated: Staff do not treat resident with respect Staff hit resident

At approximately 10:00 a.m. on 08/19/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and disclosed the reason for the visit. To investigate the allegations above, LPA toured the facility inside and out at 10:00 a.m., interviewed staff and residents between 10:15 a.m. and 3:00 p.m. today, and conducted a record review of pertinent records, including but not limited to an admission agreement, medical assessment, and care plan at 11:15 a.m. Regarding the allegation "Staff do not treat resident with respect" it was alleged Staff #1 (S1) screamed and cursed at Resident #1 (R1). Interviews with four (04) out of five (05) residents today confirmed that S1 and other staff have not yelled at them or any other residents. Interview with R1 confirmed that S1 and another staff, Staff #2 (S2) yell at them. Interview with the administrator at approximately 11:00 a.m. today revealed no staff have yelled at residents. Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 19, 2025 · control 31-AS-20250815151717

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff did not seek timely medical attention for resident Staff did not provide adequate hygiene care to resident

At approximately 9:30 a.m. on 07/16/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and later the administrator and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 05/22/25 and interviewed the administrator, one (01) staff, and six (06) out of six (06) residents between 9:15 a.m. and 11:00 a.m., toured the facility inside and out at 9:30 a.m., and conducted a record review of pertinent records, including but not limited to an admission agreement, medical assessment, care plan, and staff and client rosters at 11:30 a.m. Regarding the allegation "Staff did not seek timely medical attention for resident" it was alleged R1 had sores on their leg which were not reported to their medical staff. Interview with R1 at 10:00 a.m. on 05/22/25 revealed they found an insect in their sock about one (01) week ago. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 16, 2025 · control 31-AS-20250516113423

Allegation investigated: Staff handle resident roughly during hoyer lift transfers Staff hit resident Staff do not treat resident with respect

At approximately 9:30 a.m. on 07/16/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and later the administrator and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 06/05/25 and toured the facility inside and out at approximately 12:55 p.m., interviewed staff and residents between 1:10 p.m. and 1:40 p.m., and conducted a record review of pertinent records at 2:00 p.m. Today, LPA reviewed staff training records around 9:45 a.m. and toured the facility at 10:00 a.m. Regarding the allegation “Staff handle resident roughly during hoyer lift transfers“ it was alleged staff hurt the ankles and feet of Resident #1 (R1) when transferring them with the Hoyer lift. LPA observed a Hoyer lift, a mechanical lift used to safely transfer residents, in R1’s bedroom around 1:30 p.m. on 06/05/25. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 16, 2025 · control 31-AS-20250602111246

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff physically abused resident Staff threatened resident

At approximately 9:05 a.m. on 05/22/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and disclosed the reason for the visit. To investigate the allegations above, LPA interviewed the administrator, one (01) staff, and six (06) out of six (06) residents between 9:15 a.m. and 11:00 a.m. today, toured the facility inside and out at 9:30 a.m., and conducted a record review of pertinent records, including but not limited to an admission agreement, medical assessment, care plan, and staff and client rosters at 11:30 a.m. Regarding the allegation "Staff physically abused resident" it was alleged Staff #1 (S1) hit Resident #1 (R1) four (04) times. Interview with R1 at 10:00 a.m. today revealed they have not been abused or witnessed abuse in the home and denied ever being hit by staff. Interviews with five (05) out of five (05) other residents confirmed that there is no physical abuse in the home. Interviews with S1 at 10:45 a.m. andthe state’s words, verbatim · CDSS document, May 22, 2025 · control 31-AS-20250516113423

Allegation investigated: Resident sustained a pressure injury due to lack of care from staff

At approximately 4:25 p.m. on 04/09/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and disclosed the reason for the visit. To investigate the allegations above, LPA conducted an initial visit on 04/01/25 and conducted a record review of pertinent records at 8:45 a.m. including but not limited to an admission agreement, medical assessment, and care plan, toured the facility at 9:00 a.m., and interviewed the administrator over the phone at 9:15 a.m. and staff and residents between 9:30 a.m. and 10:00 a.m. LPA conducted a record review of medical records at 2:00 p.m. on 04/08/25 and interviewed Visitor #1 (V1) at 2:15 p.m. on 04/08/25 and Resident #1 (R1) at 3:45 p.m. on 04/08/25. Today, LPA toured the facility inside and out at 4:30 p.m. Regarding the allegation "Resident sustained a pressure injury due to lack of care from staff" it was alleged R1’s pressure injury worsened due to insufficient staff care. Substantiatedthe state’s words, verbatim · CDSS document, Apr 9, 2025 · control 31-AS-20250328130540

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.